歯부장

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3 1 : e Internet-enabled 2 : Compressible e-business SEM(Strategic Enterprise Management) 3 : SEM User Interface Application /Processes Back Office Strategic Planning & Simulation Corporate Strategy Biz Unit Strategy Budgeting & Forecasting CSF KPI Cost Drivers Windows/Browser EAI Execution & Measurement BSC ABC Monitoring & Feed-back BPR Benchmarking TQM Middleware Infrastructure CORBA DCOM/COM/ActiveX XML/HTML Security Authorization, Directory Service - Identity DBMS, EDMS, Data Warehouse, Workflow/Groupware ERP/Business Applications - HR,Finance, R&D/Design, Manufacturing Internet/Intranet/Extranet, Platforms 2 (11 14 ) 3

4 e-business e Internet-enabled, 6 e-business. 2 (11 14 ) 4

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8 Business Methodology IT Methodology TQM Business Reengineering Software Engineering Information Engineering Enterprise Engineering 2 (11 14 ) 8

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10 LG-EDS e-business Framework e-strategy Business Strategy SCM Strategic Services Operations Services IT Strategies & Solutions Large Scale Program Management EM IT Strategy CRM e-value Chain Services SCM SCP SCE e-logistics e- Procurement e-auction e-payment e-marketplace Merchant Acquiring i-edi XML/EDI ERP SEM KMS HR Financial Service R&D, Design Manufacturing BI Service (DSS) EIS/DSS Report Service HPET e-risk Management Asset Mgmt. System ABC ABM BSC Knowledge Service EDMS Service Groupware Enterprise Portal Personalization CRM Marketing Service Home-Banking Web Commerce Analytic Service Fulfillment / Distribution Call Center Operation Sales Force Automation Call Center (Help Desk System) ITI EBPP POS e-shared Services i-billing e-security Web Hosting Decision & Integration Application Management Application Development Imaging systems Workflow systems Simulation Single Sign On Data Warehouse Data Mining EMS GIS GPS ASP EAI TP Infrastructure Services Mainframe Service Midrange Server Service Network Service Internet Infrastructure Service Output Service Testing Service Voice & Video Service Network Management System Management Inventory Management Legacy Transformation Field Support Help Desk 2 (11 14 ) 10

11 Building Customer Loyalty Achieve Market Leadership Optimise Business Process Create New Products & Services Reach New markets Call Centre Automation Data Warehousing/Data Mining Web Application Development E-Business Solutions for Middle Market E-Business Strategic Planning Systems Integration Business Process Outsourcing Enterprise Resource Planning Systems Full Value Procurement PricewaterhouseCoopers & Commerce One E-Procurement Solution Sales Force Automation Supply Chain Management Content/Digital Asset Management Corporate and Operations Business Strategy Corporate and Operations Business Strategy Systems Integration Tax Optimisation, Policy, and Systems Web Application Development 2 (11 14 ) 11

12 Enhance Human Capital Harness Technology Create Trust (Manage Risk & Compliance) Human Resource Information Systems Human Resources/Benefits Outsourcing Online Financial Planning Services Organisational Effectiveness Workforce Optimisation Information Technology Strategy Systems Integration Systems Development Methodology Audience Measurement and Advertising Delivery Auditing Certification Service Provider Change Risk Management Controls Architecture Cryptographic Solutions E-Business Assurance Services E-business Maturity Model Assessment Electronic Evidence Recovery Legal Services Operational Resilience Privacy Risk Management Project Services Security And Control Engineering Strategic Risk Management TriStrata Trusted Third Party WebTrust 2 (11 14 ) 12

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14 : Suppliers Employees Resellers Customers Buy Side Electronic Procurement System Collaborative Supply Chain Management Customer Relationship Management On-line Shopping System Sell Side Back Office / ERP Application Buy Side Sell Side / / / ( / ( / ) ( / / ) ) 2 (11 14 ) 14

15 Strategic Business Intelligence Business Intelligence Operational Business Intelligence Operation Management (Finance, HR) Sales Marketing Customer Relationship Management Service Call Center Supply Chain Planning Supply Chain Supply Management Chain Execution e-commerce (i-platform) ibs Knowledge Management 2 (11 14 ) 15

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17 Architecture is the bedrock of the e-business Solution framework The e-business Solution framework Architecture - a centralized, efficient mechanism for implementing design and processes by providing a: Focal point for component designs raised to a manageable level of granularity. Consistent, flexible method for integrating a diverse, potentially unknown, and possibly incompatible collection of software and technology. Layer of insulation between the business-oriented vs. the technology-specific such that the two can co-exist and cooperate, yet change/be enhanced as required with minimal impact. 2 (11 14 ) 17

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19 Tools and procedures Development Environment - tools and utilities that facilitate rapid development and support the service levels required in e-business applications Processes - methodologies and practices that when applied, seek to increase compliance with one or more service levels Development Life Cycle Object Systems 2 (11 14 ) 19

20 Support for consistency and dependability... Standards Support - provide the common ground required for non-ambiguous interaction with customers, partners and suppliers SSL, Certificates, PKI Java (JDBC, EJB, JNDI, JTS, JMS) Management - application monitoring and control at the business event level that integrates seamlessly with/leverages more traditional systems management Business view application monitoring Integrated management consoles Links to high-end system management 2 (11 14 ) 20

21 Building blocks for new e-business applications... Business Components - Components that encapsulate e-business policies/procedures applicable across a number of applications and are new or not available from some other source (e.g., legacy, partner, supplier or customer apps) Legacy Applications - Enterprise or packaged software, wrapped by a custom component, in order to present all or part of that application s functionality in a component-like form compatible with the standard e-business architecture Partner, Supplier, or Customer Applications - Software that is external too/not under the control of the enterprise, wrapped by a custom component, in order to present all or part of that application s functionality in a component-like form compatible with the standard e-business architecture 2 (11 14 ) 21

22 Building blocks for new e-business applications... Enterprise Application Integration Services - composed of components that implement defined interfaces to serve 1 of 2 functions: act as the glue to tie together/ coordinate the interaction of the other pieces (legacy applications, business processes, etc.) of an application expose a collection of one or more underlying services Business Interfaces - Controlled points of interaction between business based components, establishing a consistent set of business functions that are independent of implementation Technology Interfaces - Controlled point of interaction between a technology and an application, primarily acting as a layer of insulation between applications and back end or client side technologies 2 (11 14 ) 22

23 / e-business. e-business,,. e-business.,. e-business IT IT. e-business / e-business 2 (11 14 ) 23

24 e-business e-business IT.,,. IT (IT.) e-business 2 (11 14 ) 24

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27 e-business. e-business. e-business B2B e-business e-business. 2 (11 14 ) 27

28 Q & A (sanghunoh@lgeds.lg.co.kr) 2 (11 14 ) 28

歯부장

歯부장 00-10-31 1 (1030) 2/26 (end-to-end) Infrastructure,, AMR. e-business e-business Domain e-business B2B Domain / R&D, B2B B2E B2C e-business IT Framework e-business Platform Clearance/Security * e-business

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歯부장