P_usermanual.book

Transcription

1 hp scanjet 4500c and 5500c series scanners hp scanjet 4500c 5500c hp scanjet 4500c 5500c hp scanjet 4500c 5500c user's manual

2

3 English hp scanjet 4500c and 5500c series scanners user s manual

4 copyright information Copyright Hewlett-Packard Company 2002 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. This product incorporates Adobe's PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302. trademark credits Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/ regions. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies. warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT- PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit. NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data Clause at DFARS Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations. product restricted material This HP product contains the following materials that might require special handling at endof-life: mercury in the fluorescent lamp in the scanner/transparent materials adapter/liquid crystal display (< 5 mg) lead in solder For recycling information, you can contact your local authorities, or the Electronics Industries Alliance at For information about HP s environmental stewardship program, see the Warranty and Specifications section of the electronic Help for your scanner.

5 contents English install the scanner before you begin install the software and connect the scanner connect the ADF connect the APF connect the TMA scanner overview how to use the scanner scan pictures post a picture on a website save a document create a photo show and save it on CD a scan print copies cancel a scan in progress use the power save button enable instant scanning scan from the ADF scan from the APF scan slides or negatives installation problems - hp scanjet 4500c/5500c series 13 scanner is not working scanner initialization failed scanner still does not work properly hp support find hp help on the web contact hp customer support contents iii

6 install the scanner before you begin Make sure that you have a universal serial bus interface connection (USB port) on your computer and that your computer is running Microsoft Windows 98 or later or Macintosh OS 9 or later. USB port check the box contents Your scanner box should contain the following items: HP Scanjet digital flatbed scanner HP Photo & Imaging software CD-ROM USB cable Power cable Automatic document feeder (ADF) (HP Scanjet 5550c only) Automatic photo feeder (APF) (HP Scanjet 5500c only) Transparent materials adapter (TMA) (HP Scanjet 4750c/5500c only) HP Scanjet 4500c/5550c scanner ADF (HP Scanjet 5550c only) 1 install the scanner

7 HP Scanjet 4570c/5500c scanner TMA English APF (HP Scanjet 5500c only) install the software and connect the scanner Set up your scanner in one of two ways: either install the software first or connect the scanner first. It is recommended that you install the software first, especially on a Macintosh computer. If you experience difficulty installing your scanner, see installation problems - hp scanjet 4500c/5500c series on page 13. install the software first (Windows and Macintosh) 1 Close all open programs on your computer. 2 Locate the HP Photo & Imaging software CD-ROM that is appropriate for your language and operating system and insert it into your computer. 3 For a Microsoft Windows computer: Follow the instructions on the screen. Or, if the installation program does not start automatically: a. On the Start menu, click Run. b. Type: x:setup.exe (where x is the letter of the CD-ROM drive). For a Macintosh computer: Double-click the Installation Read Me file on the CD-ROM and follow the instructions. 4 If the instructions prompt you to shut down your computer, do so. 5 Connect the USB cable between the USB port on the scanner and the USB port on the computer. 6 Connect the power cable between the scanner and a surge protector or a grounded wall outlet that is easy to reach. This turns on the scanner. 7 If necessary, turn your computer on again. A 00 in the LCD on the front panel of the scanner indicates that a USB connection error has occurred. Check that the USB cable is securely connected between the scanner and the computer. install the scanner 2

8 connect USB cable to scanner connect USB cable to computer connect the scanner first (Windows only) 1 Make sure that your computer is on and that the operating system is running. 2 Connect the USB cable between the USB port on the scanner and the USB port on the computer. 3 Connect the power cable between the scanner and a surge protector or a grounded wall outlet that is easy to reach. This turns on the scanner. 4 Follow the prompts in the New Hardware Found wizard. 5 Insert the HP Photo & Imaging software CD-ROM and click Next. If the wizard prompts you for a drive letter, select your CD-ROM drive. 6 In the HP Scanjet installation program, follow the instructions. 7 After installation is complete, another HP installation program starts. You can install additional software, register your scanner, and find additional help. To see if your scanner came with additional software, click Install software and follow the prompts. 3 install the scanner

9 connect the ADF If your scanner has an automatic document feeder (ADF), it allows you to scan multiple pages. 1 Disconnect the power cable from the scanner. 2 If your scanner has a lid attached to it, remove the lid by raising it and then pulling it straight up. 3 Attach the ADF by inserting the ADF hinges into the scanner hinge slots. 4 Connect the ADF cable to its port on the scanner. 5 Reconnect the power cable. English ADF port connect the APF If your scanner has an automatic photo feeder (APF), it allows you to scan multiple photos. 1 Disconnect the power cable from the scanner. 2 If your scanner has a lid attached to it, remove the lid by raising it and then pulling it straight up. 3 Attach the APF by inserting the APF hinges into the scanner hinge slots. 4 Connect the APF cable to its port on the scanner. 5 Reconnect the power cable. APF port install the scanner 4

10 connect the TMA If your scanner has a transparent materials adapter (TMA), it allows you to scan 35 mm slides or negatives. 1 Disconnect the power cable from the scanner. 2 On the back of the scanner, find the round TMA port: On the HP Scanjet 4500c and 5550c series scanners, the TMA port is the second port from the left. On the HP Scanjet 4570c and 5500c series scanners, the TMA port is the second port from the right. 3 Holding the TMA cable by its free end, align the connector so the arrow is on the top side. 4 Gently insert the connector into the TMA port. 5 Reconnect the power cable. TMA port 5 install the scanner

11 scanner overview English Feature SCAN button This section describes the buttons on the front panel of the scanner and available accessories. Description Scans the item into the HP Photo & Imaging software. SHARE-TO-WEB button Scans the item and sends it to a website. SAVE DOCUMENT TO DISC button MEMORIES DISC CREATOR button button COPY button Scans the document and saves it to a CD or to your hard disk (HP Scanjet 4500c/5550c only). Scans the item to the Memories Disc Creator software, where you can create a photo show on a CD, along with background music and titles (HP Scanjet 4570c/5500c only). Scans the item using settings optimized for and sends the scan to your software (if the software is supported). Scans the item and sends it to a printer to make copies. NUMBER OF COPIES button Selects the number of copies to be printed with the COPY button. COLOR/BLACK & WHITE copy button POWER SAVE button Determines whether items will be scanned in color or in black and white when you press the COPY button. Turns off the scanner lamp, the LEDs, and the LCD. CANCEL button Cancels a scan while the scanner is scanning, or cancels a series of scans from the ADF. 2-digit LCD HP Scanjet automatic document feeder (ADF) HP Scanjet automatic photo feeder (APF) HP Scanjet transparent materials adapter (TMA) Displays the number of copies that will print with the COPY button. Also displays error codes that identify scanner problems. Allows you to scan multiple pages automatically (HP Scanjet 4500c/ 5550c only). Allows you to scan multiple photos automatically (HP Scanjet 4570c/ 5500c only). Scans 35 mm slides or negatives to the HP Photo & Imaging software, where you can preview or change the scanned image. scanner overview 6

12 how to use the scanner You can start your scanner projects in one of two ways: from the scanner buttons or from the HP Photo & Imaging software. The scanner buttons offer shortcuts to some of the software functions. Start from the software when you want more options and control or if your scanner model does not have all the buttons. Macintosh users: For information about how to scan from the HP Macintosh software or change the button settings for your scanner, see the online help in the Apple Help Center. The procedures in this section use the default button settings. For more information about changing the settings for one or more buttons, see change button settings in the HP Photo & Imaging software Help. For more information about using the software, see the HP Photo & Imaging software Help. scan pictures You can scan pictures into the HP Photo & Imaging software by pressing the SCAN button ( ). 1 Close the HP Copying software if it is open on your computer. 2 Place the original face down on the scanner glass and close the lid. 3 Press the SCAN button on the front panel of the scanner. 4 Follow the instructions on your computer screen. to change the original type You can change the setting for the SCAN button so that it regularly scans using settings optimized for documents or pictures. For more information, see change button settings in the HP Photo and Imaging software Help. 7 how to use the scanner

13 to scan from the software You can also preview and modify documents and pictures from the software. 1 On the Start menu, point to Programs, point to Hewlett-Packard, point to your scanner, and click hp photo & imaging director. 2 In the Director, click Scan Document or Scan Picture. post a picture on a website If you have an Internet connection, you can easily post your pictures to the Web from your scanner. After you set up a website by using HP Share-to-Web, you can give people an address where they can view your pictures. English 1 Close the HP Scanning software and the HP Copying software if they are open on your computer. 2 Place the original item face down on the scanner glass and close the lid. 3 Press the SHARE-TO-WEB button ( ) on the scanner. The scanner scans the item using default settings optimized for the Web. 4 Follow the instructions on your computer screen. You can also post scans to a website from the software. For more information, see the HP Photo & Imaging software Help. If you want to place a scan on a website that is not enabled for HP Share-to-Web, save the scanned image as a file and then place the file on the site. save a document The HP Scanjet 4500c and 5550c scanners have a SAVE DOCUMENT TO DISC button ( ). You can scan a document and send it directly to a compact disc (CD), if you have a read/write CD drive that supports direct writing to the CD. Alternatively, you can save the scan on your hard disk; by default the scan is saved in the My Documents folder if you have a Windows computer, in Documents if you have a Macintosh computer. to save a document by using the Save Document to Disc button 1 Close the HP Scanning software and the HP Copying software if they are open on your computer. 2 Place the original face down on the scanner glass and close the lid. 3 Press the SAVE DOCUMENT TO DISC button on the scanner and follow the prompts on the computer screen. The software scans the document using default settings optimized for document storage. When you use the SAVE DOCUMENT TO DISC button, your scan is saved as an Adobe Portable Document Format (PDF) file. To save your scan with a different format, use the HP Photo & Imaging software. Open the Director and click SCAN DOCUMENT. how to use the scanner 8

14 To change the location where a file is saved when you press the SAVE DOCUMENT TO DISC button, change the button s settings. You can also change the original size, resolution, and file name. For more information, see change button settings in the HP Photo and Imaging software Help. If your scanner does not have this button, you can scan documents and save them on CD from the software. For more information, see the HP Photo & Imaging software Help. save multiple pages You can save multiple pages to a single file without pressing the SAVE DOCUMENT TO DISC button for each page. After you scan a page by using the SAVE DOCUMENT TO DISC button, a message appears asking: Scan another page into the current document? Put a new page on the scanner glass, and then click Yes in the dialog box. When you have finished scanning multiple pages, click No in the dialog box to complete the procedure. To turn off the prompt for additional pages, change the settings for the SAVE DOCUMENT TO DISC button. For more information, see change button settings in the HP Photo and Imaging software Help. An automatic document feeder (ADF) allows you to scan multiple-page items quickly and easily. For more information about the ADF, see ADF - hp scanjet4500c/5550c series in the HP Photo & Imaging software Help. create a photo show and save it on CD The HP Scanjet 4570c and 5500c scanners have a MEMORIES DISC CREATOR button ( ). If you have a read/write CD drive and writable CDs, you can use your scanner to create personalized photo shows with music and titles. Then you can watch the photo show on your television using a compatible DVD player. You can also make photo reprints from the CD. 1 Close the HP Scanning software and the HP Copying software if they are open on your computer. 2 Place the original face down on the scanner glass and close the lid. 3 Press the MEMORIES DISC CREATOR button on the scanner and follow the instructions on the computer screen. If your scanner does not have this button, you can create photo shows and save them on CD from the software. For more information, see the HP Photo & Imaging software Help. 9 how to use the scanner

15 a scan If your scanner has an button ( ), you can a scan directly from your scanner. You must also have an Internet connection and a supported program. The HP Photo & Imaging software supports many popular programs. If your program is supported, it opens automatically when you try to a scan. If you are using an unsupported program, the scanner cannot scan items directly into an message. In this case, save the scan to a file, and then attach it to your message. English 1 Close the HP Scanning software and the HP Copying software if they are open on your computer. 2 Place the original face down on the scanner glass and close the lid. 3 Press the button on the scanner. The scanner scans the item using default settings optimized for . 4 Follow the instructions on your computer screen. If your program is supported, a screen appears where you can address and compose a message. You can also a scan from the software. For more information, see the HP Photo & Imaging software Help. to select original type for If the software prompts you for an original type, you have two choices: Picture or Document. The scanner uses optimized scan settings for your item depending on your choice. Use the following guidelines to determine the best original type for your needs. If your original consists of Text, or both text and graphics A printed photograph or image Select this original type Document Picture Receive this type of output Adobe Portable Document Format (PDF) file Joint Photographic Experts Group (JPG) file If you need to save the item as a file type other than JPG or PDF, scan and save the item by using the HP Scanning software. how to use the scanner 10

16 to change the original type If the software does not prompt you for an original type, you can change the setting for the button so that it regularly scans using settings optimized for either documents or pictures. For more information, see change button settings in the HP Photo and Imaging software Help. print copies If your scanner has a COPY button ( ), you can scan an item and send it directly to a printer to make copies. 1 Close the HP Scanning software if it is open on your computer. 2 Place the original face down on the scanner glass and close the lid. 3 If you want to print a color copy, select the color setting by pressing the COLOR/BLACK & WHITE button on the front panel of the scanner. The light adjacent to the current selection is lit. Use color copy only if you are printing to a color printer and want a color copy. 4 Select the number of copies by pressing the NUMBER OF COPIES button on the front panel of the scanner. The liquid crystal display (LCD) shows the number of copies selected. The default setting is one copy. 5 Press the COPY button on the scanner. The software scans the item using default settings optimized for printing, and then the number of copies specified in the scanner LCD window are printed on the default printer. If you want to reduce or enlarge the copies, lighten or darken them, or change printer settings, click Cancel in the copy progress dialog box. You can then make changes to settings in the HP Copying software. You can also make copies from the HP Copying software. For more information, see the HP Photo & Imaging software Help. cancel a scan in progress use the power save button The CANCEL button ( ) cancels a scan in progress. When you press the CANCEL button during a scan, the lamp returns to its starting position. Use the POWER SAVE button ( ) to turn off the lamp when you are not using the scanner. When you press the POWER SAVE button, the scanner lamp, the small indicator lights, and the LCD turn off, and the scanner lamp returns to its starting position. To use the scanner again, press any button on the front panel of the scanner or start a scan from the computer. After a short warm-up cycle, the scan begins. enable instant scanning If the instant scanning feature is available on your scanner, you can start scanning right away, without waiting for the lamp to warm up. Your scanner has this feature if the Instant lamp warm-up option appears in the Quality vs. Speed tab, which you access by using the following procedure. 11 how to use the scanner

17 1 Open the Director and, on the Settings menu, click Scan Preferences. 2 Click the Quality vs. Speed tab. To eliminate the lamp warm-up time and enable instant scanning, select the Instant lamp warm-up check box. To reduce power consumption, clear the Instant lamp warm-up check box. If instant scanning is enabled, you can scan right away even after you have pressed the POWER SAVE button. English Instant scanning does not function while you are using the TMA. scan from the ADF The HP Scanjet 4500c and 5550c scanners support the use of an automatic document feeder (ADF), which allows you to scan multiple-page items quickly and easily. For more information about the ADF, see ADF - hp scanjet 4500c/5550c in the HP Photo & Imaging software Help. scan from the APF The HP Scanjet 4570c and 5500c scanners support the use of an automatic photo feeder (APF), which allows you to scan multiple photos quickly and easily. To prevent damage to your photos: do not use the APF to scan photos that are fragile, damaged, or irreplaceable do not use the APF to scan the same photo more than 5 times For more information about the APF, see APF - hp scanjet 4570c/5500c in the HP Photo & Imaging software Help. scan slides or negatives You can use the optional HP Scanjet transparent materials adapter (TMA) to scan 35 mm slides or negatives. To do so, use the HP Scanning software rather than the scanning buttons. For more information about the TMA, see TMA - hp scanjet 4500c/5500c series in the HP Photo & Imaging software Help. how to use the scanner 12

18 installation problems - hp scanjet 4500c/5500c series This chapter contains solutions to common installation problems. For solutions to usage problems or maintenance issues, such as cleaning the scanner glass, see the troubleshooting section in the electronic Help. scanner is not working First, check your computer: Make sure your computer meets the minimum system requirements that are listed on the scanner box. If you do not have enough hard-disk space, remove unnecessary files or install the software on a different disk drive. On a Microsoft Windows computer, if you receive a message such as Destination Directory Is Invalid or Program Folder Is Invalid during installation, do one of the following: Type a valid destination folder name. The destination folder cannot contain the following characters: /, \, :,?, *, <, >,, or. Find a valid folder using the Browse button. Check the cables: Check that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. If the power cable is connected to a surge protector, make sure the surge protector is plugged into an outlet and turned on. Make sure you use the USB cable that was included with the scanner. Another USB cable might not be compatible with the scanner. Check that the USB cable is securely connected between the scanner and the computer. Disconnect the power cable from the scanner and turn off the computer. After 30 seconds, reconnect the power cable to the scanner and then turn on the computer, in that order. On a Macintosh computer, use the Apple System Profiler to make sure the scanner is connected to the computer correctly. 13 installation problems - hp scanjet 4500c/5500c series

19 Test the scanner hardware: a. Disconnect the USB cable and the power cable from the scanner. Make sure the power cable is still connected to the power source. b. Press the ( ) and COPY ( ) buttons at the same time, while reconnecting the power cable to the scanner. (Hold the scanner buttons for less than 5 seconds.) The scanner lamp should turn on. c. Press the SCAN ( ) button. (Hold the button for less than 5 seconds.) The carriage in the scanner should move forward and backward. d. To end the test, disconnect the power cable. If the scanner lamp does not turn on or the carriage does not move, a problem exists with the scanner hardware. Contact HP Customer Support. English scanner initialization failed If you receive a message that the scanner initialization failed, or if the HP Scanning software stops working after it has been functioning properly, try the following procedures. a. Close the HP Scanning software if it is open. b. Make sure that the cables connecting the computer and the HP scanner are securely fastened. c. Turn the scanner off by disconnecting the power cable. Turn the scanner back on by reconnecting the power cable. d. Turn the computer off and then on again. A 00 in the LCD on the front panel of the scanner indicates that a USB connection error has occurred. Check that the USB cable is securely connected between the scanner and the computer. If the scanner still fails to initialize, run the Repair utility (Windows computers only) as described in the next topic, scanner still does not work properly. scanner still does not work properly If the scanner stops scanning or the buttons no longer work as they should, a software conflict might exist on your computer. You might need to reinstall the HP Photo & Imaging software. To do this, run the Repair utility (Windows computers only). a. Click Start, point to Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel). b. Click Add/Remove Programs, and then select the HP Photo & Imaging software. c. Click Add/Remove (or Change, depending on your version of Windows). d. Follow the instructions on the computer screen, and then click Repair. If this does not work, install the scanner on another computer. This will help determine if the problem is related to the first computer or to the scanner. If the scanner still does not work, contact HP Customer Support. installation problems - hp scanjet 4500c/5500c series 14

20 If the troubleshooting information you need is not shown here, see the software ReadMe file for the most recent information, or review the troubleshooting section in the electronic Help. 15 installation problems - hp scanjet 4500c/5500c series

21 hp support English For warranty and specifications, see the electronic Help for your scanner. For regulatory information, see the regulatory_supplement.htm file on the CD-ROM that came with your scanner. find hp help on the web HP provides several resources on the Web to provide help with your scanner. These Web services are free and available to you 24 hours a day, 7 days a week. hp product support hp scanjet website accessibility website hp assistance Visit select your region, and then type your scanner model in the quick find box, to find information about the following topics: setting up and using your scanner downloading drivers solving a problem ordering warranty Visit and click products and services for the following information: Tips for using your scanner more effectively and creatively HP Scanjet driver updates and software Customers with disabilities can get help by visiting community/accessibility/prodserv/. If you cannot find an answer to your question by using the websites listed above, visit From there, you can discover how to contact HP by using , the telephone, and other methods. hp support 16

22 contact hp customer support Before contacting HP Customer Support, please see find hp help on the web. The website services described in that section are free and available to you around the clock. If you don t find what you need on the Web, please contact HP Customer Support. You can contact HP by telephone or mail for support and service for your scanner. Prices, availability, and hours of support are subject to change without notice. how hp can help Hewlett-Packard's support hotline can help resolve problems with: setup installation configuration operation For questions relating to operating systems or network configurations, contact your point of purchase or internal support department. For help with non-hp hardware or software, please contact the manufacturer of the other product. before you call Please try the following steps before you call HP Customer Support: Review the installation problems chapter in the user s manual; for additional troubleshooting, see the troubleshooting module in the HP Photo & Imaging software Help. Review the troubleshooting information on the HP product support website. when you call If possible, be at the computer where the scanner is installed and have the following information ready when you call: serial number (found on the back or bottom of your scanner or under the scanner glass) product name (found on the scanner lid) date of purchase obtain support in the United States For information about your warranty, see warranty and specifications in the electronic Help. free telephone support for the duration of your warranty Within the period of your warranty, telephone support is provided to you free of charge. If this is a long distance call for you, long distance charges will apply. Call (208) Our support staff is available from 6 am to 10 pm Mountain Time, Monday through Friday, and 9 am to 4 pm on Saturday. 17 hp support

23 after the warranty period Call (208) Charges are $25.00 per issue, charged to your credit card. If you think your HP product might need service, call HP Customer Support, which can help determine if service is required. hewlett-packard upgraded warranty statement You can buy an extended, comprehensive warranty for your HP product, but you must do so within 180 days of purchasing the product. English Upgrade your standard factory warranty to three years with the HP SupportPack. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. HP will determine the hardware service offering based upon the outcome of system self-test programs run by the customer through the initial call to HP Customer Support. If during your technical support call it is determined that your product needs replacement, then HP will ship you this replacement product the next business day free of charge. This warranty upgrade offers maximized uptime and productivity, the convenience of door-to-door pickup and delivery, with all packaging and freight prepaid by HP. Available in the US only. For more information call or visit / and select warranty upgrades under product support. obtain support worldwide Telephone support is free for one year in Asia and the South Pacific, and for 30 days in the Middle East and Africa. The information contained in this document and the applicable conditions for HP phone support are subject to change without notice. Please check for the latest information and conditions at regional.html. Alternatively, you can ask your dealer or call HP at the phone number listed in this document. For English support in Europe, contact +44 (0) hp support 18

24

25 hp scanjet 4500c 및 5500c 시리즈스캐너 한국어 사용설명서

26 저작권정보 Copyright Hewlett-Packard Company 2002 All rights reserved. 저작권법에의해허용된사항이외에, 서면승인없이는복사, 개작및번역을금지합니다. 이제품은미국특허 4,558,302에따라허가를받은 LZW의구현을포함하는 Adobe의 PDF 기술을통합니다. 상표크레디트 보증 Adobe 및 Acrobat 로고는미국및그외국가에서 Adobe Systems Incorporated의등록상표입니다. Microsoft 및 Windows는 Microsoft Corporation의등록상표입니다. 이설명서에언급된기타모든제품이름은해당회사의상표일수있습니다. 이설명서에포함된정보는사전통보없이변경될수있습니다. Hewlett-Packard는본정보와관련하여어떠한보증도하지않으며, 특히특정한목적에대한적합성및상업적판매에대한암시적보증을부인합니다. Hewlett-Packard는본정보의사용또는제공으로인해발생되는모든직접, 간접또는기타손해에대한책임이없습니다. TWAIN 툴킷은 " 있는그대로 " 배포됩니다. TWAIN 툴킷의개발자및배포자는특정한목적에대한적합성, 소유권또는특허권침해여부, 상업적판매에따른별도의어떠한암시적인보증이나조건도제시하지않습니다. 개발자와배포자는 TWAIN 툴킷의복사, 변경, 배포또는기타사용과정에서발생하는직접, 간접, 부수적, 파생적또는특수한손해에대한책임이없습니다. 미국정부사용자에대한사용권고지사항 : 사용권한이제한된상업용컴퓨터소프트웨어 : " 미국정부에의한사용, 복사또는공개는 DFARS 의기술자료및컴퓨터소프트웨어조항중 (c) (1) (ii) 하위조항에명시된제한을받습니다." 본제품을사용하여스캔한자료는저작권법같은정부의법률과기타규정을통해보호받을수있습니다. 사용자는이러한모든법과규정을준수해야할책임이있습니다. 제품에들어있는특수처리요구물질 이 HP 제품에는특수한처리가필요한다음물질이포함되어있습니다. 스캐너 / 투명재료어댑터 (TMA)/ 액정크리스탈디스플레이 (LCD) 의형광등에포함된수은 (< 5mg) 납재활용에대한정보는 지역당국또는 EIA 홈페이지 ( 에문의하십시오. HP의환경관리프로그램에대한정보는스캐너에대한컴퓨터도움말의 " 보증및사양 " 단원을참조하십시오.

27 차례 스캐너설치 시작하기전에 소프트웨어를설치및스캐너연결 ADF 연결 APF 연결 TMA 연결 스캐너개요 스캐너사용방법 그림스캔 웹사이트에그림게시 문서저장 사진앨범을만들어 CD 에저장 스캔한내용을이메일로보내기 복사본출력 스캔작업중스캔취소 절전단추사용 순간스캐닝기능사용 ADF 를사용한스캔 APF 를사용한스캔 슬라이드또는음화스캔 설치문제 - hp scanjet 4500c/5500c 시리즈 스캐너가작동하지않는경우 스캐너를초기화할수없는경우 스캐너가계속제대로작동하지않는경우 hp 기술지원 hp 도움말웹사이트 hp 고객으뜸지원센터에문의 한국어 차례 iii

28 1 스캐너설치 시작하기전에사용자의컴퓨터에범용직렬버스인터페이스연결이가능한 USB 포트가있어야하며 Microsoft Windows 98 이상또는 Macintosh OS 9 이상이설치되어있어야합니다. USB 포트 내용물확인사용자의스캐너제품상자에는다음항목이들어있습니다. HP Scanjet 디지털평판형스캐너 HP 사진및이미지소프트웨어 CD-ROM USB 케이블 전원케이블 자동문서공급기 (ADF) (HP Scanjet 5550c 에만해당 ) 자동사진공급기 (APF) (HP Scanjet 5500c 에만해당 ) 투명재료어댑터 (TMA) (HP Scanjet 4750c/5500c 에만해당 ) HP Scanjet 4500c/5550c 스캐너 ADF (HP Scanjet 5550c 에만해당 ) 1 스캐너설치

29 HP Scanjet 4570c/5500c 스캐너 TMA APF (HP Scanjet 5500c 에만해당 ) 소프트웨어설치및스캐너연결스캐너를설치할때는소프트웨어를먼저설치하는것이좋지만스캐너를먼저연결할수도있습니다. 그러나특히 Macintosh 컴퓨터의경우에는소프트웨어를먼저설치하는것이좋습니다. 스캐너설치에문제가생기면 14 페이지에있는설치문제 - hp scanjet 4500c/5500c 시리즈를참조하십시오. 한국어 소프트웨어를먼저설치 (Windows 및 Macintosh) 1 컴퓨터에서열려있는모든프로그램을닫습니다. 2 사용자의언어및운영체제에해당하는 HP 사진및이미지소프트웨어 CD-ROM 을찾아컴퓨터에넣습니다. 3 Microsoft Windows 컴퓨터 : 화면의지침에따라수행하십시오. 만약설치프로그램이자동으로시작되지않는다면다음과같이수행하십시오. a. 시작메뉴에서실행을누릅니다. b. x:setup.exe 를입력합니다. 여기에서 x 는 CD-ROM 드라이브의문자입니다. Macintosh 컴퓨터 : CD-ROM 에있는설치 Read Me 파일을더블누른다음지침에따라수행합니다. 4 컴퓨터를종료하라는메시지가표시되면컴퓨터를종료합니다. 5 스캐너의 USB 포트와컴퓨터의 USB 포트를 USB 케이블로연결합니다. 6 서지보호기또는스캐너가까이에있는벽의콘센트에전원케이블을연결합니다. 스캐너가켜집니다. 7 필요한경우컴퓨터를다시켜십시오. 스캐너전면패널의 LCD 에표시된 "00" 은 USB 연결오류가발생했음을나타냅니다. 스캐너와컴퓨터가 USB 케이블로올바르게연결되어있는지확인합니다. 스캐너설치 2

30 스캐너에 USB 케이블연결 컴퓨터에 USB 케이블연결 스캐너를먼저설치 (Windows 에만해당 ) 1 컴퓨터가켜져있고운영체제가실행중인지확인합니다. 2 스캐너의 USB 포트와컴퓨터의 USB 포트를 USB 케이블로연결합니다. 3 서지보호기또는스캐너가까이에있는벽의콘센트에전원케이블을연결합니다. 스캐너가켜집니다. 4 새하드웨어발견마법사의안내를따릅니다. 5 HP 사진및이미지소프트웨어 CD-ROM 을넣고다음을누릅니다. 마법사에서드라이브문자를확인하는메시지가표시되면해당 CD-ROM 드라이브를선택합니다. 6 HP Scanjet 설치프로그램의지침에따라수행합니다. 7 설치가완료되면다른 HP 설치프로그램이시작됩니다. 추가소프트웨어를설치하고, 스캐너를등록하고추가도움말을찾을수있습니다. 사용자의스캐너에추가소프트웨어가함께제공되어있는지확인하려면소프트웨어설치를누르고설치프로그램의지침에따라수행합니다. 3 스캐너설치

31 ADF 연결 스캐너에자동문서공급기 (ADF) 가있으면여러페이지를스캔할수있습니다. 1 스캐너에서전원케이블을분리합니다. 2 사용자의스캐너에부착된문서덮개가있는경우덮개를연다음똑바로잡아당겨제거합니다. 3 ADF 경첩을스캐너의경첩홈으로끼워넣어 ADF를부착합니다. 4 ADF 케이블을스캐너의포트에연결합니다. 5 전원케이블을다시연결합니다. 한국어 ADF 포트 APF 연결 스캐너에자동사진공급기 (ADF) 가있으면여러개의사진을스캔할수있습니다. 1 스캐너에서전원케이블을분리합니다. 2 사용자의스캐너에부착된문서덮개가있으면덮개를연다음똑바로잡아당겨제거합니다. 3 APF 경첩을스캐너의경첩홈으로끼워넣어 APF를부착합니다. 4 APF 케이블을스캐너의포트에연결합니다. 5 전원케이블을다시연결합니다. APF 포트 스캐너설치 4

32 TMA 연결 스캐너에투명재료어댑터 (TMA) 가있으면 35mm 슬라이드또는음화를스캔할수있습니다. 1 스캐너에서전원케이블을분리합니다. 2 스캐너의뒤쪽에서둥근형태로된 TMA 포트를찾습니다. HP Scanjet 4500c 및 5550c 시리즈스캐너의경우 TMA 포트는왼쪽에서두번째포트입니다. HP Scanjet 4570c 및 5500c 시리즈스캐너의경우 TMA 포트는오른쪽에서두번째포트입니다. 3 TMA 케이블의끝부분을커넥터의화살표가위쪽을향하도록잡습니다. 4 커넥터를 TMA 포트에조심스럽게삽입합니다. 5 전원케이블을다시연결합니다. TMA 포트 5 스캐너설치

33 스캐너개요 2 이단원에서는스캐너의전면패널에있는단추및사용가능한부속품에대해설명합니다. 기능 설명스캔단추그림을 HP 사진및이미지소프트웨어에스캔합니다. 웹공유단추항목을스캔하여웹사이트로보냅니다. 디스크에문서저장단추 문서를스캔하여 CD 또는하드디스크에저장합니다 (HP Scanjet 4500c/5550c 에만해당 ). 한국어 메모리디스크작성기단추 배경음악과제목이포함된사진앨범 CD 를만들수있는메모리디스크작성기소프트웨어로항목을스캔합니다 (HP Scanjet 4570c/5500c 에만해당 ). 이메일단추이메일에사용할이미지용으로최적화된설정을통해항목을스캔하고소프트웨어가지원되는경우스캔한내용을이메일소프트웨어로전송합니다. 복사단추항목을스캔하고프린터로전송하여복사본을만듭니다. 인쇄매수단추복사단추를사용하여인쇄할인쇄매수를선택합니다. 컬러 / 흑백복사단추 복사단추를누를때항목스캔을컬러로할지흑백으로할지여부를결정합니다. 절전단추스캐너램프, LED 및 LCD 를끕니다. 취소단추스캐너가스캔하는도중스캔작업을취소하거나 ADF를통한일련의스캔작업을취소합니다. 2자리 LCD 복사단추를사용하여인쇄할인쇄매수를표시합니다. 또한스캐너문제를식별하는오류코드도표시합니다. HP Scanjet 자동문서공급기 (ADF) HP Scanjet 자동사진공급기 (APF) HP Scanjet 투명재료어댑터 (TMA) 자동으로여러페이지를스캔할수있습니다 (HP Scanjet 4500c/ 5550c 에만해당 ). 자동으로여러사진을스캔할수있습니다 (HP Scanjet 4570c/5500c 에만해당 ). 스캔한이미지를미리보거나변경할수있는 HP 사진및이미지소프트웨어로 35mm 슬라이드또는음화를스캔합니다. 스캐너개요 6

34 3 스캐너사용방법 스캐너단추를사용하거나 HP 사진및이미지소프트웨어를통해스캐너프로젝트를시작할수있습니다. 일부소프트웨어기능에대한바로가기로스캐너단추를사용할수있습니다. 더많은옵션및제어를원하거나사용중인스캐너모델에단추일부가없는경우소프트웨어를통해프로젝트를시작합니다. Macintosh 사용자 : HP Macintosh 소프트웨어를사용하여스캔하는방법및스캐너의단추설정을변경하는방법에대한내용은 Apple 기술지원센터의온라인도움말을참조하십시오. 이단원에서는기본단추설정을사용한절차를설명합니다. 하나이상의단추설정을변경하는데대한자세한내용은 HP 사진및이미지소프트웨어도움말에있는단추설정변경을참조하십시오. 소프트웨어를사용하는방법에대한자세한내용은 HP 사진및이미지소프트웨어도움말을참조하십시오. 그림스캔 스캔단추 ( 있습니다. ) 를눌러그림을 HP 사진및이미지소프트웨어에스캔할수 1 컴퓨터에 HP 복사소프트웨어가열려있으면이를닫습니다. 2 스캐너유리위에원본의스캔할면을아래로놓고덮개를덮습니다. 3 스캐너의전면패널에있는스캔단추를누릅니다. 4 컴퓨터화면에표시되는지침을따릅니다. 7 스캐너사용방법

35 웹사이트에그림게시 원본형식을변경하려면스캔단추의설정을변경하여문서또는그림에최적화된설정을사용하여스캔할수있습니다. 보다자세한내용은 HP 사진및이미지소프트웨어도움말에있는단추설정변경을참조하십시오. 소프트웨어를사용하여스캔하려면소프트웨어에서문서및그림을미리보고수정할수도있습니다. 1 시작메뉴에서프로그램을가리킨다음 Hewlett-Packard에서스캐너를가리키고 hp 사진및이미지관리자를누릅니다. 2 관리자에서문서스캔또는그림스캔을누릅니다. 인터넷에연결되어있으면스캐너에서그림을쉽게웹에게시할수있습니다. HP Share-to-Web 을사용하여웹사이트를설정하면그림을볼수있는위치의주소를제공할수있습니다. 1 컴퓨터에 HP 스캐닝소프트웨어와 HP 복사소프트웨어가열려있으면 이를닫습니다. 2 스캐너유리위에원본항목의스캔할면을아래로놓고덮개를덮습니다. 3 스캐너에서웹공유단추 ( ) 를누릅니다. 웹에최적화된기본설정을 사용하여항목을스캔합니다. 4 컴퓨터화면에표시되는지침을따릅니다. 스캔한내용을소프트웨어를사용하여웹사이트에게시할수도있습니다. 보다 자세한내용은 HP 사진및이미지소프트웨어도움말을참조하십시오. 한국어 HP Share-to-Web 을사용할수없는웹사이트에스캔한내용을보내려면스캔한이미지를파일로저장한다음해당사이트에파일을보냅니다. 스캐너사용방법 8

36 문서저장 HP Scanjet 4500c 및 5550c 스캐너에는디스크에문서저장단추 ( ) 가있습니다. CD에직접쓰기를지원하는읽기 / 쓰기 CD 드라이브가있으면문서를스캔하여직접 CD로보낼수있습니다. 또한하드디스크에스캔한내용을저장할수있습니다. Windows 컴퓨터의경우기본적으로스캔한내용이내문서폴더에저장되고, Macintosh 컴퓨터의경우에는문서 (Documents) 폴더에저장됩니다. 디스크에문서저장단추를사용하여문서를저장하려면 1 컴퓨터에 HP 스캐닝소프트웨어와 HP 복사소프트웨어가열려있으면이를닫습니다. 2 스캐너유리위에원본의스캔할면을아래로놓고덮개를덮습니다. 3 스캐너에있는디스크에문서저장단추를누르고컴퓨터화면에표시되는지시에따릅니다. 문서저장에최적화된기본설정을사용하여문서를스캔합니다. 디스크에문서저장단추를사용하면스캔한내용이 Adobe Portable Document Format(PDF) 파일로저장됩니다. 다른형식으로저장하려면 HP 사진및이미지소프트웨어를사용합니다. 관리자를열고문서스캔을누릅니다. 디스크에문서저장단추를누를때파일이저장되는위치를변경하려면단추의설정을변경합니다. 또한원본크기, 해상도및파일이름을변경할수도있습니다. 보다자세한내용은 HP 사진및이미지소프트웨어도움말에있는단추설정변경을참조하십시오. 스캐너에이단추가없으면소프트웨어를사용하여문서를스캔한다음 CD에저장할수있습니다. 보다자세한내용은 HP 사진및이미지소프트웨어도움말을참조하십시오. 여러페이지저장 각페이지마다디스크에문서저장단추를누르지않고여러페이지를단일파일로저장할수있습니다. 디스크에문서저장단추를사용하여페이지를스캔한후다음과같은메시지가나타납니다. 현재문서안에다른페이지를스캔하시겠습니까? 스캐너유리에새페이지를올려놓은다음대화상자에서예를누릅니다. 여러페이지스캔이끝나면대화상자에서아니오를눌러작업을마칩니다. 추가페이지에따른지시를끄려면디스크에문서저장단추의설정을변경합니다. 보다자세한내용은 HP 사진및이미지소프트웨어도움말에있는단추설정변경을참조하십시오. 자동문서공급기 (ADF) 를사용하면멀티페이지항목을간편하게스캔할수있습니다. ADF 에대한보다자세한내용은 HP 사진및이미지소프트웨어도움말에서 ADF - hp scanjet 4500c/5550c 시리즈를참조하십시오. 9 스캐너사용방법

37 사진앨범을만들어 CD 에저장 HP Scanjet 4570c 및 5500c 스캐너에는메모리디스크작성기단추 ( ) 가있습니다. 읽기 / 쓰기가가능한 CD 드라이브와쓰기가능한 CD가있는경우스캐너를사용하여음악과제목이포함된개인사진앨범을만들수있습니다. 호환되는 DVD 플레이어를사용하여텔레비전에서이앨범을볼수있으며 CD에서사진을다시인쇄할수도있습니다. 1 컴퓨터에 HP 스캐닝소프트웨어와 HP 복사소프트웨어가열려있으면이를닫습니다. 2 스캐너유리위에원본의스캔할면을아래로놓고덮개를덮습니다. 3 스캐너에있는메모리디스크작성기단추를누르고컴퓨터화면에표시되는지침을따릅니다. 스캐너에이단추가없으면소프트웨어를사용하여사진앨범을만든다음 CD에저장할수있습니다. 보다자세한내용은 HP 사진및이미지소프트웨어도움말을참조하십시오. 스캔한내용을이메일로보내기 스캐너에이메일단추 ( ) 가있으면스캔한내용을스캐너에서바로이메일로보낼수있습니다. 이경우인터넷이연결되어있어야하며지원되는이메일프로그램이있어야합니다. 한국어 HP 사진및이미지소프트웨어는널리사용되는대부분의이메일프로그램을지원합니다. 지원되는이메일프로그램이컴퓨터에설치된경우스캔한내용을이메일로보내려고할때해당응용프로그램이자동으로열립니다. 지원되지않는이메일프로그램을사용하는경우항목을스캔하여이메일메시지로바로전송할수없습니다. 이경우에는스캔한내용을파일로저장한다음이를이메일메시지에첨부합니다. 1 컴퓨터에 HP 스캐닝소프트웨어와 HP 복사소프트웨어가열려있으면이를닫습니다. 2 스캐너유리위에원본의스캔할면을아래로놓고덮개를덮습니다. 3 스캐너에서이메일단추를누릅니다. 이메일에최적화된기본설정을사용하여항목을스캔합니다. 4 컴퓨터화면에표시되는지침을따릅니다. 컴퓨터에설치된이메일프로그램을스캐너에서지원하는경우주소를입력하고메시지를작성할수있는화면이나타납니다. 스캔한내용을소프트웨어를사용하여이메일로보낼수도있습니다. 보다자세한내용은 HP 사진및이미지소프트웨어도움말을참조하십시오. 스캐너사용방법 10

38 이메일에사용할원본형식을선택하려면 원본형식을확인하는메시지가표시되면그림또는문서중에서선택할수있습니다. 사용자의선택에따라해당항목에대해최적화된스캔설정이사용됩니다. 다음지침에따라가장적합한원본형식을결정합니다. 원본구성선택할원본형식출력형식 문자또는문자와그래픽 인쇄된사진또는이미지 문서 그림 Adobe Portable Document Format(PDF) 파일 JPG(Joint Photographic Experts Group) 파일 항목을 JPG 또는 PDF 이외의파일형식으로저장해야하는경우 HP 스캐닝소프트웨어를사용하여항목을스캔하고저장합니다. 복사본출력 원본형식을변경하려면 원본형식을확인하는메시지가표시되지않는경우이메일단추의설정을변경하여문서또는그림에최적화된설정을사용하여스캔할수있습니다. 보다자세한내용은 HP 사진및이미지소프트웨어도움말에있는단추설정변경을참조하십시오. 스캐너에복사단추 ( ) 가있으면항목을스캔하고프린터로바로전송하여복사본을인쇄할수있습니다. 1 컴퓨터에 HP 스캐닝소프트웨어가열려있으면이를닫습니다. 2 스캐너유리위에원본의스캔할면을아래로놓고덮개를덮습니다. 3 컬러복사본을인쇄하려면스캐너의전면패널에있는컬러 / 흑백단추를눌러색설정을선택합니다. 현재선택한색과비슷한표시등이켜집니다. 컬러프린터로인쇄하거나컬러복사를원하는경우에만컬러복사기능을사용합니다. 4 스캐너의전면패널에있는인쇄매수단추를눌러인쇄매수를선택합니다. LCD(liquid crystal display) 에선택한인쇄매수가표시됩니다. 기본설정은한본인쇄입니다. 5 스캐너에서복사단추를누릅니다. 소프트웨어에서인쇄에최적화된기본설정을사용하여항목을스캔한후스캐너 LCD 창에지정된인쇄매수만큼기본프린터에서인쇄합니다. 복사본의크기와밝기를조절하거나프린터설정을변경하려면복사진행률대화상자에서취소를누른다음 HP 복사소프트웨어에서설정을변경할수있습니다. HP 복사소프트웨어를사용하여복사할수도있습니다. 보다자세한내용은 HP 사진및이미지소프트웨어도움말을참조하십시오. 11 스캐너사용방법

39 스캔작업중스캔취소 취소단추 ( ) 를사용하여스캔작업중스캔을취소할수있습니다. 스캔작업중취소단추를누르면램프가처음위치로돌아갑니다. 절전단추사용 절전단추 ( ) 를사용하여스캐너를이용하지않을때는램프를끕니다. 절전단추를누르면스캐너램프, 작은표시기등및 LCD가꺼지고스캐너램프가처음위치로돌아갑니다. 스캐너를다시사용하려면스캐너의전면패널에있는단추를누르거나컴퓨터를통해스캔을시작합니다. 그러면간단한준비과정을마친후스캔이시작됩니다. 순간스캐닝기능사용 스캐너에서순간스캐닝기능을사용할수있으면램프가준비될때까지기다리지않고곧바로스캔을시작할수있습니다. 순간램프준비옵션이품질대속도탭에나타나면스캐너에서이기능을사용할수있으며, 다음과같은작업절차를통해이용할수있습니다. 한국어 1 관리자를열고설정메뉴에서스캔기본사항을누릅니다. 2 품질대속도탭을누릅니다. 램프준비시간을제거하고순간스캐닝을사용하려면순간램프준비확인란을선택합니다. 전력소모를줄이기위해순간램프준비확인란의선택을해제합니다. 순간스캐닝을사용하면절전단추를누른이후에도곧바로스캔할수있습니다. TMA 를사용하는동안에는순간스캐닝이작동되지않습니다. ADF 를사용한스캔 HP Scanjet 4500c 및 5550c 스캐너는여러페이지항목을간편하게스캔할수있는자동문서공급기 (ADF) 의사용을지원합니다. ADF에대한보다자세한내용은 HP 사진및이미지소프트웨어도움말에서 ADF - hp scanjet 4500c/5550c 시리즈를참조하십시오. 스캐너사용방법 12

40 APF 를사용한스캔 HP Scanjet 4570c 및 5500c 스캐너에서는여러장의사진을간편하게스캔할수있는자동사진공급기 (APF) 의사용을지원합니다. 사진이손상되는것을방지하려면 : 부서지기쉬운사진, 손상되기쉬운사진또는하나뿐인소중한사진은 APF 를사용하지마십시오. APF 를사용하여동일한사진을 5 번이상스캔하지마십시오. 슬라이드또는음화스캔 ADF 에대한보다자세한내용은 HP 사진및이미지소프트웨어도움말에서 APF - hp scanjet 4500c/5550c 를참조하십시오. 선택사양 HP Scanjet 투명재료어댑터 (TMA) 를사용하여 35mm 슬라이드또는음화를스캔할수있습니다. 이경우스캐너의단추가아닌 HP 스캐닝소프트웨어를사용합니다. TMA에대한보다자세한내용은 HP 사진및이미지소프트웨어도움말에서 TMA - hp scanjet 4500c/5500c 시리즈를참조하십시오. 13 스캐너사용방법

41 설치문제 - hp scanjet 4500c/5500c 시리즈 4 이단원에는일반적인설치문제에대한해결책이포함되어있습니다. 사용상의문제또는스캐너유리청소와같은유지보수문제에대한해결책은온라인도움말의문제해결절을참조하십시오. 스캐너가작동하지않는경우 우선컴퓨터를점검합니다. 사용하고있는컴퓨터가스캐너상자에표시된최소시스템요구사항에맞는지확인합니다. 하드디스크공간이부족한경우필요없는파일을제거하거나소프트웨어를다른디스크드라이브에설치합니다. Microsoft Windows 컴퓨터에서설치도중 " 대상디렉토리가잘못되었습니다 " 또는 " 프로그램폴더가잘못되었습니다 " 와같은메시지가나타나면다음중하나를수행합니다. 올바른대상폴더이름을입력합니다. 대상폴더이름에는 /, \, :,?, *, <, >,? 또는 등의문자가포함될수없습니다. 찾아보기단추를사용하여유효한폴더를찾습니다. 케이블을확인합니다. 스캐너와콘센트또는서지보호기가전원케이블로올바르게연결되어있는지확인합니다. 전원케이블이서지보호기에연결되어있는경우서지보호기가콘센트에연결되어있고전원이들어오는지확인합니다. 스캐너와함께제공되는 USB 케이블을사용하는지확인합니다. 다른 USB 케이블은이스캐너와호환되지않을수있습니다. 스캐너와컴퓨터가 USB 케이블로올바르게연결되어있는지확인합니다. 스캐너에서전원케이블을분리하고컴퓨터를끕니다. 30초후에전원케이블을스캐너에연결한다음컴퓨터를켭니다. Macintosh 컴퓨터의경우에는 Apple System Profiler를사용하여스캐너가컴퓨터와올바르게연결되어있는지확인하십시오. 한국어 설치문제 - hp scanjet 4500c/5500c 시리즈 14

42 스캐너하드웨어를다음과같이테스트합니다. a. 스캐너에서 USB 케이블과전원케이블을분리합니다. 전원케이블은전원에계속연결되어있어야합니다. b. 전원케이블을스캐너에다시연결하고이메일 ( ) 및복사 ( ) 단추를동시에누릅니다 (5초정도누르고있습니다 ). 스캐너램프가켜져야합니다. c. 스캔 ( ) 단추를누릅니다 (5초정도누르고있습니다 ). 스캐너의캐리지가앞뒤로움직여야합니다. d. 테스트를끝내려면전원케이블을분리합니다. 스캐너램프가켜지지않거나캐리지가움직이지않으면스캐너하드웨어에문제가있는경우입니다. HP 고객으뜸지원센터에문의하십시오. 스캐너를초기화할수없는경우 스캐너초기화오류메시지가표시되거나올바르게작동하던 HP 스캐닝소프트웨어가동작을멈추면다음절차를시도합니다. a. HP 스캐닝소프트웨어가열려있으면이를닫습니다. b. HP 스캐너와컴퓨터를연결하고있는케이블이단단히고정되어있는지확인합니다. c. 전원케이블의연결을끊어스캐너를끕니다. 전원케이블을다시연결하여스캐너를켭니다. d. 컴퓨터를껐다가다시켭니다. 스캐너전면패널의 LCD 에표시된 "00" 은 USB 연결오류가발생했음을나타냅니다. 스캐너와컴퓨터가 USB 케이블로올바르게연결되어있는지확인합니다. 여전히스캐너를초기화할수없다면다음에나오는제목, 스캐너가계속제대로작동하지않는경우에서설명하는대로복구유틸리티 (Windows 를사용하는컴퓨터에만해당 ) 를실행합니다. 스캐너가계속제대로작동하지않는경우 스캐너가작동을멈추거나단추가올바르게작동하지않는경우컴퓨터에서발생한소프트웨어충돌이원인일수있습니다. HP 사진및이미지소프트웨어를다시설치해야할수도있습니다. 이경우복구유틸리티를실행합니다 (Windows 를사용하는컴퓨터에만해당 ). a. 시작을누르고설정을가리킨다음제어판을누릅니다 (Windows XP 의경우시작을누른다음제어판을누릅니다 ). b. 프로그램추가 / 제거를누른다음 HP 사진및이미지소프트웨어를선택합니다. c. 추가 / 제거 ( 사용중인 Windows 의버전에따라서는변경 ) 를누릅니다. d. 컴퓨터화면의지침에따라수행한다음복구를누릅니다. 이방법으로문제를해결할수없는경우스캐너를다른컴퓨터에설치합니다. 이렇게하면문제가첫번째컴퓨터에관련된것인지스캐너에관련된것인지판단할수있습니다. 스캐너가여전히작동하지않는경우 HP 고객으뜸지원센터에문의하십시오. 15 설치문제 - hp scanjet 4500c/5500c 시리즈

43 필요한문제해결정보가여기에나와있지않다면가장최근정보가있는 ReadMe 파일을참조하거나온라인도움말의문제해결부분을보십시오. 한국어 설치문제 - hp scanjet 4500c/5500c 시리즈 16

44 5 hp 기술지원 보증및사양에대한내용은스캐너의온라인도움말을참조하십시오. 규정정보에대한내용은스캐너와함께제공되는 CD-ROM의 regulatory_supplement.htm 파일을참조하십시오. hp 도움말웹사이트 HP 는스캐너를사용하는데도움이되는여러가지정보를웹에서제공합니다. 이러한웹서비스는무료로제공되며언제라도이용할수있습니다. hp 제품지원 hp scanjet 웹사이트 accessibility 웹사이트 hp 지원 " 제품검색 " 상자에사용자의스캐너모델을입력하면다음항목에대한정보를찾을수있습니다. 스캐너설치및사용 드라이버다운로드 문제해결 주문 보증 " 제품및서비스 " 를누르면다음정보를볼수있습니다. 스캐너를보다효율적으로사용하기위한추가정보 HP Scanjet 드라이브업데이트및소프트웨어 장애가있는사용자는웹사이트 accessibility/prodserv/ 에서도움을받을수있습니다. 위에언급한웹사이트에서문제를해결할수없는경우 cposupport/mail_support.html 의정보를참조하여 HP 에나와있는이메일, 전화및기타방법을통해직접문의할수있습니다. 17 hp 기술지원

45 hp 고객으뜸지원센터에문의 HP 고객으뜸지원센터에문의하기전에 hp 도움말웹사이트를참조하십시오. 여기에소개된웹사이트서비스는 24 시간무료로사용할수있습니다. 필요한내용을웹에서찾을수없는경우 HP 고객으뜸지원센터에문의해주십시오. 전화또는우편으로 HP 에연락하여스캐너에대한지원과서비스를받을수있습니다. 지원시간, 비용및지원가능여부는사전통보없이변경될수있습니다. hp 지원내용 Hewlett-Packard 의지원핫라인을통해다음문제에대한도움을받을수있습니다. 설치 설치 구성 작동운영체제및네트워크구성에관련된사항은구입처또는국내지원부서에문의하십시오. HP 제품이아닌하드웨어또는소프트웨어에대한지원은해당제조업체에문의하십시오. 문의하기전에 HP 고객으뜸지원센터에연락하기전에다음사항을먼저확인하십시오. 한국어 사용설명서의 " 설치문제 " 장을살펴봅니다. 추가문제해결에대한내용은 HP 사진및이미지소프트웨어도움말의 " 문제해결 " 장을참조하십시오. HP 제품지원웹사이트에서문제해결에대한정보를확인합니다. 문의할경우가능하다면스캐너가설치된컴퓨터를실행시킨상태에서다음정보를준비하고문의합니다. 일련번호 ( 스캐너의뒷면이나바닥또는스캐너유리아래에있습니다.) 제품이름 ( 스캐너덮개에있습니다.) 구입날짜 미국에서의지원내용 보증에대한자세한내용은온라인도움말의보증및사양을참조하십시오. 제품보증기간동안무료전화지원제품보증기간에는무료로전화지원을제공합니다. 장거리전화의경우에는장거리전화요금이따로부과됩니다. 전화 (208) 월요일부터금요일까지는미국산지표준시간으로오전 6 시에서오후 10 시까지, 토요일에는오전 9 시에서오후 4 시까지지원서비스를받을수있습니다. hp 기술지원 18

46 제품의보증기간경과후전화 (208) 한건당비용 $25.00가신용카드로청구됩니다. HP 제품에서비스가필요하다고판단될경우 HP 고객으뜸지원센터로문의하면서비스가필요한지여부를확인할수있습니다. hewlett-packard 업그레이드보증서 HP 제품에대한기간연장종합보증은제품구입후 180일이내에신청해야합니다. HP 서포트팩을통해표준제조보증기간을 3년으로업그레이드하십시오. 서비스적용은제품구입일부터시작되며이서포트팩은제품구입후 180일이내에구입해야합니다. HP에서는사용자가 HP 고객으뜸지원센터에문의하면시스템자체테스트프로그램의결과에기반하여어떠한하드웨어서비스가제공되는지를확인합니다. 기술지원문의과정에서제품을교환해야한다고판단되면 HP에서는바로다음근무일에새제품을무료로발송합니다. 이보증업그레이드를통해최대한의가동시간과생산성및택배서비스를제공받을수있으며모든비용은 HP에서부담합니다. 이서비스는미국에서만제공합니다. 보다자세한내용은 로전화하거나웹사이트 " 제품지원 " 의 " 보증업그레이드 " 를참조하십시오. 기타지역에서의지원내용 아시아및남태평양지역에서는전화지원을 1 년간무료로제공하고중동및아프리카에서는 30 일간무료로지원합니다. 이문서에포함된정보와 HP 전화지원에대한적용조건은사전통보없이변경될수있습니다. 에서최신정보와관련사항을확인하시기바랍니다. 또한구입처에문의하거나이설명서에나와있는전화번호로 HP 에문의할수있습니다. 유럽에서의영어지원은 +44 (0) 로연락하십시오. 19 hp 기술지원

47 과테말라 그리스 남아프리카 (RSA 지역 ) (RSA 이외지역 ) 네덜란드 +31 (0) 노르웨이 뉴질랜드 +64 (9) 대만 대한민국 +82 (2) ( 서울 / 경기이외지역전용 ) 덴마크 독일 +49 (0) ( 유로화분당 0.12) 러시아 ( 모스크바 ) ( 페테르부르크 ) 루마니아 ( 지역 ) 말레이시아 60 (3) ( 페낭 ) ( 페낭이외지역 ) 멕시코 ( 멕시코시티 ) ( 멕시코시티이외지역 ) 모로코 미국 (208) 베네수엘라 베트남 +84 (0) 벨기에 네델란드어 : +32 (0) 불어 : +32 (0) 브라질 (11) ( 상파울루 ) ( 상파울루이외지역 ) 스웨덴 +46 (0) 스위스 +41 (0) 스페인 싱가폴 아랍에미리트 아르헨티나 아일랜드 +353 (0) 알제리 영국 +44 (0) 오스트레일리아 오스트리아 43 (0) 우크라이나 +7 (380-44) 이스라엘 +972 (0) 이집트 이탈리아 인도 인도네시아 +62 (21) 일본 중국 +86 (10) 체코공화국 +42 (0) 칠레 ( 사무용제품우편판매 ) ( 가정용제품우편판매 ) 캐나다 콜롬비아 태국 +66 (2) ( 방콕 ) 터키 튀니지 페루 포르투갈 폴란드 푸에르토리코 프랑스 +33 (0) ( 유로화분당 0.34) 핀란드 +358 (0) 필리핀 +63 (2) 헝가리 +36 (0) 홍콩 SAR +85 (2) 한국어 hp 기술지원 20

48 Algeria Argentina Australia Austria 43 (0) Belgium Dutch: +32 (0) French: +32 (0) Brazil (11) (greater São Paulo) (outside greater São Paulo) Canada Chile (Post-sales Business Computing) (Post-sales Home Computing) China +86 (10) Colombia Czech Republic +42 (0) Denmark Egypt Finland +358 (0) France +33 (0) (Euro 0.34/min) Germany +49 (0) (Euro 0.12/min) Greece Guatemala Hong Kong SAR +85 (2) Hungary +36 (0) India Indonesia +62 (21) Ireland +353 (0) Israel +972 (0) Italy Japan Korea, Republic of +82 (2) (outside Seoul and Kyung Ki only) Malaysia 60 (3) (Penang) (Outside Penang) Mexico (Mexico City) (outside Mexico City) Morocco Netherlands +31 (0) New Zealand +64 (9) Norway Peru Philippines +63 (2) Poland Portugal Puerto Rico Romania (local) Russian Federation (Moscow) (St. Petersburg) Singapore South Africa (inside RSA) (outside RSA) Spain Sweden +46 (0) Switzerland +41 (0) Taiwan Thailand +66 (2) (Bangkok) Tunisia Turkey Ukraine +7 (380-44) United Arab Emirates United Kingdom and English internationally +44 (0) United States (208) Venezuela Viet Nam +84 (0) hp support