WhatsUp Gold Software Version 8

Transcription

1 Software Version 8

2 (Preface) (What This Package Includes) Ipswitch (The Ipswitch Products) 1 (Introduction)? (What is?) Overview of Basic Features (Additional Features) 80 (What s New in Version 80?) (System Requirements) (Upgrading) (Installation) (Trying on Your Network) NT (Running as an NT Service) 2 (Creating Network Maps) (Way to Map Your Network) (Discover and Map Network Devices) (Mapping a Hierarchical Network - SNMP) Flat Network (Mapping a Flat Network) Discover devices from Network Neighborhood (Loading a Hosts File) (Manually Drawing a Map) (Reading a Network Map) (Setting Map Polling Properties) (Saving and Naming a Network Map)

3 3 (Additional Mapping Techniques) (Getting New Data into an Existing Map) (Traceroute Mapping) Link Line (Mapping Link Lines) (Using Custom Devices) (Creating a Subnet) (Master Switches and Misc Settings) 4 (Editing a Network Map) (Getting In and Out of Edit Mode) (Tips for Making a Map Easier to Read) (Setting the Map Display) (Setting Map Colors and Views) 5 (Working with Devices) (Using the Right Mouse Menu) (Program Variables) (Customizing Device Types)

4 6 (Monitoring Services) TCP/IP (Monitoring Standard TCP/IP Services) (Monitors and Services) (Summary of Service Monitoring Requirement) API(Custom Services API) 7 (Monitoring Events) (Configuring the Event Servers) Event Library (Adding Events to the Events Library) Event (Using Events for the First Time A Simulation) 8 Notifications (Setting Up Notifications) Notifications (Defining Notifications) (Event Name Information) Notification (Notification Message Variables)

5 Notifications (Testing the Notifications) (Setting Up a Voice Modem) Alerts (Assigning Alerts to Device) Alerts (Editing Alerts) 9 (Working from the console) (Opening Network Maps) (Starting and Stopping Polling) (Reading the Network Map) (Receiving Alarms) Notifications (Receiving Notifications) ( Acknowledge Alerts) Status Window (Using the Status Window) Dependencies (Viewing and Changing Dependencies) (Viewing the Polling Statistics) Notifications (Viewing Active Notifications) (Using the Mini Status View) 10 (Logging and Reporting ) Syslog Activity (Logging and Reporting Activities) Outage (Using the Command Line for Outage Reports) (Logging and Reporting Polling Statistics)

6 (Using the Command Line for Statistics Reports) Performance Graphs (Creating Performance Graphs) (Using the Command Line for Performance Graphs) Notification (Sending Recurring Notifications) 11 (Working from a Web Browser) (Setting Up the Web Server) (Setting Web Server Access) (Logging On to the Web Server) ( Web Display) (Customizing Your Web Site) 13 SNMP (Monitoring SNMP Devices) SNMP (SNMP Implementation in ) SNMP (SNMP Overview) MIB (Setting Up the MIB Identifiers) SNMP (Viewing SNMP Object) SNMP (SNMP Viewer)

7 SNMP (Graphing SNMP Values) SNMP (Receiving SNMP Traps) SNMP (Monitoring SNMP Service) 13 (Using Network Tools),, (Using Format, Copy, and Print Functions) (Display Device Information) Info Tool (Checking a Web Access) HTML Tool (Synchronizing Time) (Ping Tool) (TraceRoute Tool) (Lookup Tool) (Finger Tool) (Whois Tool) (LDAP Tool) Quotations (Quote Tool) (Scan Tool) SNMP (SNMP Tool) (WinNet Tool) (Throughput Tool) (viewing Local system Information)

8 (Preface) (multi-protocol networks) graphical, (visual and audible alarms) (beeper), (pager),, Intel Windows 95, Windows 98, Windows NT( 6 ), Windows 2000( 2 ), Windows ME, Windows XP (What This Package Includes) CD License agreement ( ) Ipswitch (The Ipswitch Products) Ipswitch : WS_FTP TM Pro FTP Client WS_FTP Pro WS_FTP Pro Find Utility Scripting Utility, Synchronize Utility WS_FTP Server WS_FTP Server Windows NT FTP WS_FTP Server FTP WS_FTP Server interrupt,

9 IMail Server IMail Server IMail Server SMTP(Simple Mail Transfer Protocol), TCP/IP IMail Server POP3(Post Office Protocol, Version3), IMAP4(Internet Message Access Protocol 4) (Web Messaging) IMail Server Windows NT, Windows 2000 WS_Ping ProPack WS_Ping ProPack (tool) WS_Ping ProPack,,, Info, Time, HTML, Ping, TraceRoute, Lookup, Finger, Whois, LDAP, Quote, Scan, SNMP, WinNet,, Throughput WS_Ping ProPack Windows 95, Windows 98, Windows NT, Windows 2000

10 1 (Introduction),,,,, NT Note, WhatsUpgtxt Release Notes Programs->-> Release Note? (What is?),, - (:,, ) (automated discovery option) (:, ) (TCP/IP, SNMP, NetBIOS, IPX) ( ) (polling) SNMP WhapsUp Gold (beeper), (pager),, WinPopup,,

11 -, high-end, Overview of Basic Features,,, (notification), (Using the Web interface) 80 ( ): Top View, Detail View, Map View, Summary View, Device View, Activity Log, Statistics View, Outage Report, Statistics Report Chapter11:Working from a Web Browser (Mapping the Network) discover and map, : Windows SNMP, IP IP hosts

12 discovery and map TCP/IP, NetBIOS, IPX,, ( ) (,,, ), discover and map, top-level discover and map active discovery,, 2 : (Monitoring the Network),, (poll) (poll) (check),, (check) (action),

13 active scan status bar scan Active discovery indicator Map Properties-> Network Active discovery,, status bar,,, Note,, Monitor Mode Edit Mode Monitor Mode Edit Mode ; Edit Mode,,,, Chapter 4: Editing Network Maps (Getting information from the Network Map), (highlight) Marketing

14 ,,,, (Setting Map Colors) (Application and Map State Icons) Application and Map State Icons (Getting status for a device) Quick Status Status, (upto-the-minute status)

15 (Getting Information via Notifications) Notification, (pooling), (beeper), (pager),, NT, Windows (,, IP, ), notification (recurring notification), Chapter 8:Setting Up Notifications (Logs and Reports) : IP, (report) Report, Performance Graphs,, Outage Reports /, /, Statistics Reports 10 Logs and Reports

16 (Additional Features) : SNMP SNMP SNMP view, MIB MIB threshold MIB SNMP Viewer Customer Services - TCP UDP communicate,, Defining a Customer TCP/IP Service (Customizable device type) (Auto Discovery) (Auto Discovery) custom VDevice Customizing Device Types Extensibility( ) COM add-in ( non-tcp/ip ) Note,, Custom Service API 80 (What s New in Version 80?) Version 8 :

17 NT ( ), SNMP Trap, Syslog : 80 event Event Report Event Log Event Report Outage Report Event Log Activity Log ASCII ASCII ASCII ASCII ( 30, ) TCP/UDP Flow Control error success Active Discovery New Map Discovery SMS Notification SMS TAP UCP NT ( ) NT SNMP performance Report: SNMP NT : cstarpt

18 (System Requirements) : Intel Pentium 30MB ( 100MB) 64MB RAM( 256MB) Windows NT 40(SP6 ), Windows 2000(SP2 ), Windows 98, Windows ME, Windows XP TCP/IP,, ( ) Performance Graphs Microsoft Open Database Connectivity (ODBC) ODBC ODBC ODBC Microsoft ODBC : ODBC ODBC, Performance Graphs (DSN) wugstatslog (WhatsUp ), Microsoft txt IPX, Microsoft NWLink IPX/SPX Compatible Transport Windows NT Microsoft IPX/SPX-compatible Transport, Microsoft Windows 2000 XP Microsoft IPX/SPX-compatible Transport, Import devices from your registry Discover Devices from your Network Neighborhood IPX

19 (Upgrading) WhatsUp, :, 30, Windows (WhatsUp db, wup, ini, xml ) db, wup wup wup, trapstxt, mibtxt MIBNEW TRAPSNEW (Installation),, : 1 CD, CD_ROM CD, AutoRunexe CD, d: AutoRunexe, (wugoldecexe) Plug-In Plug-in Ipswitch : 2, worldwup Microsoft s Open Database Connectivity(ODBC) Performance Graphs

20 ODBC, Performance Graphs, ODBC ODBC, Performance Graphs, 1 NO 2 ODBC (ODBC (System Requirement) ) 3 (Trying on Your Network),, (Creating a New Network Map), : 1 File New Map Wizard 2 Create a blank map Edit tab Workstation 3 Edit tab, Edit Mode (toolbar) 4 (Device pool)workstation button 5

21 6 General Display Name ConsoleTest, IP Address ( ) ( (loopback) ; ) Note IP 7 Monitor Monitor This Device 8 Alerts Enable alerts Add Sound Default OK OK Server tool (Adding a File Server), ; 1 Server, 2

22 3 General, Display Name Server 4 IP Address IP, Host Name Note, (stack) Domain Name Server 5 Monitor Monitor This Device 6 Alerts, Enable alerts, Add Sound Default OK OK 7 File Save As MyTestMapwup (Initiating Monitoring) Map tab 1 Map tab, Edit Mode Monitor Mode 2 Check Click button

23 () NT (Running as an NT Service) Windows NT 40 : (web interface) NT : NT, Windows NT 1 2 NT Setting Up to Run as an NT Service 3 NT Starting and Stopping the NT Service NT (Setting Up to Run as an NT Service) Windows NT (normal operating mode) (Configure Program Options ) NT

24 Startup (Configure -> Program Options -> Startup) Map Names, Open maps on startup Map Names Add, Map Names Delete / Map Directory(Configure-> Web Server->General) Note (Configure ->Web Server-> Users) Enable Web Server 11 Working From a Web Browser NT normal operating mode, (permission) (General Users ), NT Users Automatically save user changes from web interface, NT (Starting and Stopping the NT Service) wugsvcexe NT,,, NT, 1 DOS 2 3 : wugsvc -install NT, DOS :

25 1 DOS 2 : wugsvc -remove Note ; NT

26 2 (Creating Network Maps) ;,,, customization WhatsUp (,,, ) Edit Mode (Way to Map Your Network)

27 ,,,,,, LAN,, ( (subnet) ), (container), : Discover and Map network devices - (Information Source) (Wizard), discover SmartScan - SNMP (parent map) Discover your network using ICMP - IP Scan IP FTP HTTP Discover devices from your Network Neighborhood' - Windows Import devices from a hosts file - host Traceroute (mapping) File -> New Map Wizard create a blank map (Edit), Map Edit Map Edit,,

28 (Discover and Map Network Devices) Discover and Map,,, Discover and Map IP Scanning SNMP Discover and Map, ; 1 File New Map Wizard 2 Discover and map network devices Discover Devices 3 Discover your network with SNMP SmartScan SNMP (subnet) SNMP Discover Device (wizard)

29 SNMP Scanning Note SmartScan SmartScan discovery Discover your network using ICMP IP Internet Control Message Protocol(ICMP) ( ) Discover Devices Discover devices from your Network Neighborhood Microsoft Windows Network, ( ) Import devices from your registry TCP/IP, Microsoft Internet Explorer, Netscape Navigator Windows Registry, Import devices from hosts file, ASCII IP, Windows 4 Discover, Discover your network with SNMP SmartScan, SNMP SmartScan SNMP SmartScan, Mapping a Hierarchical Network Note, Scan Depth Limit scan to IP class of root device, SNMP Community Discover your network using ICMP, IP Address Scan Mapping a Flat Network

30 Discover devices from your Network Neighborhood, Network Neighborhood Scan Import devices from a hosts file Host File Import Import devices from your registry, TCP/IP Service Scan,, Scan Results ; 5 File Save Save As Tips for Making a Map Easier to Read (Mapping a Hierarchical Network - SNMP) SNMP agent, SmartScan SmartScan (, ) SNMP SmartScan, Scan Depth Limit scan to IP address of root device, SNMP Community Note! (Custom Devices Type)

31 Customizing Device Types SmartScan FTP, HTTP, SMTP SmartScan (Using SmartScan) SmartScan, SmartScan (top-level) (parent map), (link) SmartScan, : 1 SNMP SmartScan,, File New Map Wizard New Map Discover and Map Network Devices, Discover your network with SNMP SmartScan, Tools Discover Devices Discover your network with SNMP SmartScan Note SNMP SmartScan 2 SmartScan

32 3, 4 Filter by Device Type, Active discovery Active Discovery active discovery File Save Save As

33 Note (topology), Active Discovery of Devices SmartScan (Results of the SmartScan) SmartScan, IP, Colored Link Lines Note SmartScan Scanning and Mapping a Device

34 SNMP (SNMP Manageable Devices) SNMP SNMP, SNMP SNMP Chapter 7: Monitoring Events Flat Network (Mapping a Flat Network),, ICMP Scan IP IP, (polling), Scan Scan Customizing Device Type Scan, (FTP, HTTP, SMTP ) Scan, ; 1, File New Map Wizard New Map

35 Discover and Map Network Device, Discover your network using ICMP,, Tools Discover Devices, Discover your network using ICMP 2 IP Start Address End Address, Start Address, End Address, Scan , 50~60 3 4, wizard

36 5 File Save Save As Active Discovery of Devices (Results of the Scan) Scan, IP (active) IP Discover devices from Network Neighborhood Discover devices from your Network Neighborhood Windows,, ; 1, File New Map Wizard Discover and Map Network devices Discover devices from your Network Neighborhood, Tools Discover Devices, Discover devices from your Network

37 Neighborhood Service 5 Windows Note Network Neighborhood NetWare 6 File Save Save As Active Discovery of Devices (Loading a Hosts File) (IP ) WhatsUp Gold 1, File New Map Wizard

38 Discover and Map Network devices Import devices from a Hosts File, Tools Discover Devices, Import devices from a Hosts File Note ASCII IP Windows host 2 (Manually Drawing a Map) Edit Mode tab Edit Mode 1 File Open Edit tab 2, File New Map Wizard Create a blank map Blank map Edit mode Edit Toolbar 3 Draw Toolbar 4 Editing a Network Map 4 File Save Save As Active Discovery of Devices (Reading a Network Map) Monitor Mode, (polling)

39 , ( trap ), (highlight) Getting Information from the Network Map Status, Activity Log ; 9 Working from the Console, notification 8 Setting Up Notifications (Setting Map Polling Properties) Properties Network General Title Title Title Activity Statistics [titlewui] Status, dependencies, Statistics,

40 Notification Title Poll Frequency : 1 Default Timeout () 1 30 (Saving and Naming a Network Map) File Save WhatsUp1wup WhatsUp2wup, WhatsUp3wup WhatsUpnwup Save As (Saving a Context) Save Context Save Context 1 File Save Context New Context Name, OK

41 2 : Start as currently displayed Start in Mini Status mode Mini Status Mini Status ( ) Using the Mini Status View Start Minimized ( ) 3 Reload Context on Startup 4 OK : 1 File Open Context Open Context 2 3 OK

42 3 (Additional Mapping Techniques)? (Getting New Data into an Existing Map) Active Discovery Getting In and Out of Edit Mode Exporting and Importing Map Data (Active Discovery of Devices) Active Discovery Scan method

43 Note Using the Right Mouse Menu Lock Position No scan active discovery Scan at intervals active discovery Scan at distributed intervals active discovery Rescan interval ( ) Include new devices in poll Resolve Hostnames,, (IP ) IP looking up Advanced Active Discovery Advanced Setting SNMP community SNMP Community Notification Filter discovery results by device type active discovery

44 / (Exporting and Importing Map Data) /, ; wup ini ASCII ini ini Exporting a File 1 File Export (INI, XML, WUP) 2 Importing a File 1 File Import (INI, XML, WUP) 2 Note C DLL C/C++ / ( SDK Ipswitch C/C++ Ipswitch OEM Ipswitch Business Development Save As File Save As (wup ) Simple INI (ini ) Simple XML (xml )

45 (Changing the Map Database Format) wup ASCII 80 ASCII (INI XML) Configure->Program Options Map Database Set as Default Set as Default Set as Default XML INI ASCII Note (File->Open) (File->Save As) ( ), wup File->Save As wup (INI ) Configure Help

46 (Traceroute Mapping) Traceroute, IP ( ), Traceroute Tracing a Route (TraceRoute Tool) Link Line (Mapping Link Lines) Link Line ( ) SNMP SmartScan stub connected line stub connected line Link Line Link to ( Disconnect link ) Edit SNMP SmartScan Note (Service ) Auto Discover Link Line : stub connected line stub, (12 ) stub Connected line

47 : System A System B Systme A Note Link line attaching lines Attached Lines Link Line stub Map Properties Display connected like line, Colored link line stub stubs, stubs

48 Note multi-select, (, ) (disconnect) / Attach to Disconnect (Using Custom Devices) (workstation, router, printer ) (NT workstation, Ascend Pipeline ) Customizing Device Types (Creating a Subnet) Subnet (segments), (parent network map), 2, ; 2, (subnet) Note SNMP, SmartScan Mapping a Hierarchical Network,,, ( ), : 1

49 Edit Mode tab Subnet icon 2 3,, 4 Edit Mode tab 5 Subnet, 6 Properties General 7 Display Name, (Map Title ) Note (child map) (parent map) 8 Map Name child map Note wup extension extension off 9 Monitor Monitor This Item 10 OK 11 Map tab,, (Configure, Program Options -> General, Automatically load subnets when opening maps ), Load Subnet, View Subnet ; 1, Properties, Network

50 2 Parent Map 3 OK Note, View Parent Map, Parent Map Subnet map parent map Note View parent map View Parent Map Subnet setting (parent map) SmartScan, (entry),, View parent map, View Parent map, (segment) Network Netmask Scan, Scan Network (segment) IP

51 Netmask (segment) Netmask Netmask IP (Master Switches and Misc Settings) active discovery Configure->Program Options->General Enable status polling engine for all maps Enable active discovery engine for all maps Active discovery active discovery discovery properties active discovery active discovery Active Discovery Active Discovery of Devices Enable event delivery engine for all maps

52 7 : Monitoring Events : Stack supports raw sockets raw sockets 32-bit stack Windows Microsoft : Raw socket 32-bit Windows NT 40 Traceroute NT 40 Automatically load subnets wen opening maps Resume previous device & service states when maps load : ( )

53 4 (Editing a Network Map) Edit Mode Edit Mode : -,, (graphical),, (Getting In and Out of Edit Mode) Edit Mode tab Edit Mode, Edit Mode tab Map View tab Note Edit Mode, Active Discovery Edit Mode, discovery /discovery box Edit Mode Monitor Mode, Map view tab (Tips for Making a Map Easier to Read), Discover and Map, SNMP, IP, Network Neighborhood, Properties, Display, Clip Names Wrap Names

54 , ;, Monitor Monitor This Device Note subnet container, Properties Monitor Edit Mode tab Edit Mode tab, 4 Editing a Network Map, Edit Mode tab Arrange Arrange Icons,,, Properties General, Type Monitor Map tab (Draw Toolbar) Draw Toolbar,,,,, (Keeping Tools Active) Edit Mode, ( ) (Drawing),,,,, (drag) (,,,, 3D ), Properties

55 (Attached Lines) (free hand), (attached lines), : 1 2 Attach to 3, : 1 ( ) 2 Disconnect (Setting the Map Display), Edit Properties, Properties Display

56 Use these setting as default for new maps, Auto Resize,,,, Device Name Change Font Sample Label Clip Names, Display Name (space) Wrap Names, wrap( ) Display unconnected link lines as stubs, Mapping Link Lines stub connecting line

57 (Setting Map Colors and Views), : 1, Configure Program Options, View Settings Note 2, Colors 3 Current Item Color (Optional Map Views) tab (dependencies, statistics, notifications, status) tab View Note 70 (dependencies, statistics, notification), ( X ), view 70 (map view) : view tab( ) View (map view) (Device States ), Configure Program Options Device States, Set color for, Responding (poll) (solid bright green)

58 Note Responding, Monitor Mode Lost 1 pkt (solid light green) Lost 2 pkt (solid yellow) Lost 3 pkt (solid yellow) Lost 4-7 pkt 4-7 (solid light red) Lost 8+ pkt 8 (solid dark red) Service down (solid purple) Inactive (solid dart grey) Text tool (Creating Text Captions) (segment),,,, 360 ( ), : 1 Edit Mode tab 2 Text, 3 Text Properties Text, Sample Text 4,,, Transparent,

59 , (Background Color) Font Change Font Rotation (degree) 0~360 5 OK Dependency Arrow (Using Depnedency Arrows) Dependency Edit dependency dependency arrow dependency arrow Dependency,, dependency Viewing and Changing Dependencies Edit dependency arrow dependency Map Up Dependent Down Dependent Invalid Up Dependent Invalid Down Dependent Invalid Dependency Viewing and Changing Dependencies (Arranging the Toolbars) Edit Mode,

60 , (drag), (toolbar backdrop) (toolbar backdrop), ;, (Galleries) Galleries Edit Mode Galleries Configure Program Options, Galleries Properties Show Galleries box,

61 ( )

62 5 (Working with Devices), Discover and Map,,, IP WhatsUp Gold (The Polling Method) TCP/IP, IPX for IPX, NetBIOS ICMP General ICMP ( (echo) (track) TCP/IP ICMP ( ) TCP/IP TCP UDP, NetBIOS Windows IPX Novell NetWare Note IPX, Microsoft NWLink IPX/SPX Transport Requirements System NetBIOS IPX, TCP/IP General (Defining General Properties) General,,,, ;

63 1, pop-up Properties General 2 Display Name, 3 Type, Note (subnet) (parent map) Creating a Subnet 4 Polling Method, The Polling Method 5 Poll Using IP Address Host Name Note Host Name IP Address toggle 6 Host Name ICMP Services only, 5 IP, IP, DNS host NetBIOS IPX, NetBIOS IPX 7 IP Address IP

64 ICMP TCP/IP, 5 Host Name,, Host Name IP NetBIOS IPX, : WhatsUp Gold (poll) Ethernet 8 Info Line1 Info Line2,, point of contact Host Summary 9 OK, (Setting Up Monitoring) Monitor, OnOff,, (), up, down dependencies 1 Monitor 2 Monitor This Device 3 Poll Frequency, Poll Frequency (poll) ( =1), (=2), (=3) (=1),

65 4 Poll Timeout, 1~30 5 2, ( ) 10 Note Poll Timeout Poll Frequency, Setting Map Polling Properties 5 Time Period, Change (7 days a week, 24 hours a day) Day of Week ; 7 days a week 7 days a week, Time of Day ; 24 hours a day Between Not between Note Between Not Between,, 24 ( ), OK, 6 (A) (B) up dependency (A B up ), Check only if this device is up B 7 (A) (B) down dependency (A B down ), Check only if this device is down B 8 OK

66 (Using the Right Mouse Menu) (pop-up) Edit Mode, ; Monitor Mode Adding a Command to the Right Mouse Menu (Edit Mode ) : Cut, Copy, Paste, Delete (,,, ) New Attach to Attached Lines Set Dependencies up, down Lock Position active discovery lock position Quick Status Status, History, Up-Time Log History Quick Status Properties Quick Status (Using Quick Status), Quick Status, Status

67 Status Status 0 up winsock Count RTT Round Trip Time(RTT) (milliseconds ) ICMP Status Device Status Service Status : Down Count (pass) Total, Last Response Time (::) ( Services ) NetBIOS IPX, up, down, Configure- >Program Options->View Settings

68 Note tool tip : History( Quick Status History ), 30 Up-Time( Quick Status Up- Time ), Log ( Quick Status Log ), up down Alerts Enable Logging ( Properties Alerts ) (Adding a Command to the Right Mouse Menu), Menu : 1 Properties, Menu 2 Add Edit Menu Item 3 Menu Name 4 Command,, [telnet] - telnetexe [ping] - Ping

69 [trace] - Traceroute [browse] - IP URL 5, Custom Menus (Adding Custom Menus to a Group of Devices) Add Custom Menu to Selected Devices Note tri-state (ALL) (SOME) toggle, (Program Variables) ( Adding a Command to the Right Mouse Menu ) (custom device icon) ( Creating a Custom

70 Device Type ) (Customizing Device Types), SmartScan Scan, (Creating a Device Type) (Device pool),,,,,, LAN, (container),,, 1 SmartScan Scan,, MIB (vendor-provided identifiers) Setting Up the MIB Identifies SmartScan SNMP Object ID 2 Configure Device Types

71 Device Types New New Edit, Edit Copy Copy Delete, Delete 3 New 4 General Device Type Name

72 5 Icon Filename emf, VDevice To change one of the Standard Icons VDevice VDevice Note VDevice 6 Overlay Text, HP Laser 7 Polling Method Polling method Service only ( ) The Polling Method 8 DblClk Action Changing the Double-Click Action for Customized Devices 9 AutoRun Cmd Running a script or program for customized devices 10 ( ) SNMP Object, (vendor) SNMP (identifier) ( ); (Vender), MIB private -> enterprise SmartScan Scan SNMP SNMP, Community Scan Identity via SNMP (identifier), Acme ; Acme 4500, Acme 4501, Acme Acme ; SNMP Object Acme4500, 4501, 4502 SNMP

73 Scan SNMP object (asterisk) *,,, : ; , , * Note hosttypeini hosttypeini object Cisco 3204( ) Cisco 3xxx( ) Cisco 3204 Cisco 3xxx 11 Service Add 12 Event Add 13 Association Up Down Association Button Details 14 OK

74 (Changing the Double-Click Action for a Customized Devices) (Action) : (Action) [default] - [snmp] - SNMP [telnet] - telnetexe [ping] - Ping [trace] - TraceRoute [browse] - IP,, DblClk Action, WS_FTP PRO, ftp95proexe parameter Program Variables,, (Running a script or program for customized devices) (SmartScan Scan) 1 Autorun Cmd 2 Changing the double-click Action (Add Web Menu Items to Devices) hosttypeini ( )

75 GUI Menu Items [hosttype] MCOUNT=count of menu items MNAMEn=display name MCMDn=command line MARGn=arguments (n is a number from 0 to MCOUNT-1) Web Menu Items [hosttype] WCOUNT=count of menu items WNAMEn=display name WCMDn=URL WARGn=arguments (n is a number from 0 to WCOUNT-1) Argument that are valid in MCMD or WCMD lines: %a=address %R=read community (also c ) %W=write community %n=hostname %1=object name (1=lower case L) %1=info 1 %2=info 2 %T=hosttype %O=host SNMP object id : 1 2 hosttypeini 3 Note Ipswitch [Old NT System], Ipswitch Ipswitch Hosttypeini : NT hosttypeini :

76 [Old NT System] BMPNAME=OldNTWorkstationemf SCOUNT=0 OBJID= EXECUTE= AUTORUN= TYPE=0 OVERLAYTEXT=OldNT WCOUNT=0 MCOUNT=0 1 WCOUNT=0 01 ( 1 ) 2 WCOUNT=1 3 Type : WNAME0=Ipswitch (n 0 MCOUNT 1 ) Ipswitch 4 WNAME0=Ipswitch 5 Type : WCMD0= ( Ipswitch ) 6 File, Hosttypeinifile, BEFORE your changes [Old NT System] BMPNAME=OldNTWorkstationemf SCOUNT=0 OBJID= EXECUTE= AUTORUN= TYPE=0 OVERLAYTEXT=Old NT WCOUNT=0 MCOUNT=O

77 Hosttypeinifile, AFTER your changes [Old NT System] BMPNAME=OldNTWorkstationemf SCOUNT=0 OBJID= EXECUTE= AUTORUN= TYPE=0 OVERLAYTEXT=Old NT WCOUNT=1 WNAME0=Ipswitch WCMD0= MCOUNT=O : 1 2, properties General 3 Type list Old NT System, OK 4 5, Ipswitch 6 Ipswitch Note : hosttypeini (Using the Customized Devices on a Map) (customized device type), : 1 (device pool) Custom Device Types (customized device) 2 3, Map tab, (monitor mode)

78 , (Scanning and Mapping a Device) Cisco 4000 (SmartScan), (custom icon), 1 Device Type Properties SNMP object 2 Discover your network using ICMP, : IP Scan, SNMP Read Community Community SNMP Community 3 Discover your network using SNMP SmartScan, SNMP Communities Scan Community SNMP Communities, (Changing the Standard Device Icons) (,, ),, router, router Note VDevice

79 (starting point) : bridgeemf, hostemf, subnetemf, containeremf, hubemf, lanboxemf, printeremf, routeremf, serveremf, workstnemf Note emf dse VDevice dse, dse emf ( ) dse, : 1 (VDeviceexe) (dse) Bitmap, printeremf, printerdse Note VDevice dse, emf 2 VDevice (dse) (dse), (emf) 3 VDevice emf emf

80 6 (Monitoring Services), Service : TCP/IP (: Telnet, DNS, SMTP) TCP/IP (: Radius, IRC, ) SNMP Microsoft s Component Object Model (NT ) Custom Services API Note polling, Activity Log Activity Log Log, Quick Status Log Status Status, Quick Status Status ( ) Colored Link Lines ( )notification ( notification notification ) Note,, failed connections ;

81 Status Note, Log Event Chapter 7:Monitoring Events TCP/IP (Monitoring Standard TCP/IP Services) TCP/IP DNS, FTP, POP3, SMTP, NNTP, HTTP, SNMP, IMAP4, Echo, Gopher, Telnet, Time (scan)

82 Scan : 1 Note 2 Services 3 Auto Discover Auto Discover Auto Discover, 4, ICMP ICMP, General Polling Method ICMP TCP Note TCP UDP Service only Service ICMP TCP ( General ), Polling Method IPX NetBIOS, TCP/IP Services, TCP/IP

83 1 Monitor Monitor This Device 2 Services 3 Auto Discover, ; 4 OK (Monitors and Services) TCP/IP / : HTTP (Content Scan) Radius Server(Remote Authentication Dial-In User Service) IMail Server WS_FTP Server Web Server v5 Web Server v6 Web Server v7

84 Web Server v8 TCP, IRC(Internet Relay Chat), Lotus Notes, Microsoft SQL, Microsoft Exchange (SMTP, POP3 ) TCP/IP (Defining a Custom TCP/IP Services) (handshake, ), (rules expressions),, fail, (a rule expression) fail, ( this, that, the other ) TCP/IP, : 1 Configure Monitors & Services New

85 Edit ( ) Copy ( ) Delete ( ) 2 New 3 Service Type TCP/IP Service 4 Service Name, Services 5 OK 6 Network Type TCP UPD, IRC(Internet Relay Chat) TCI, RADIUS(Remote Authentication and Dial-In Service) UDP

86 7 Port Number, TCP UDP, 6667 IRC(Internet Relay Chat), 1645 RADIUS(Remote Authentication and Dial-In Service) 8 Timeout Note (millisecond) 500, (milliseconds) 9 10 OK 11 Script Syntax Note Command=String Command Send, Expect, SimpleExpect, Flow Control send receive Keywords string, Send=keyword string, SimpleExpect=keyword Expect=keyword, #symbol error success Flow Control Keywords Examples: SimpleExpect=keyword

87 SimpleExpect=Keywords Expect on connect, Expect=keyword (a rule expression) Rule Expression Editor (a rule expression), Using Rules Expression Send command on connect, Send=keyword : IRC, Version \ r \ n Expected a command response, Expect=keyword (a rule expression), IRC :irc Send to disconnect, Send=keyword, TCP/IP, QUIT \ r \ n, FIN RST Note plug-ins / : DNS, Telnet, SNMP, NT Plug-Ins SimpleExpect Keywords Keyword Description %nnn Binary value (for example %000 is null, %027 is escape) Matches any character \% The % character \ The, character \\ The \ character Flow Control Keywords error success

88 IfState (ok error) true label : IfState { ERR OK} label : IfState ERR End IfState OK Bye Goto label : Goto End : GotoEnd Exit (ok error) : Exit {ERR OK} : Exit ERR Exit OK :Label Label : : ( ) : :Bye OnError : OnError {EXIT CONTINUE GOTO} label : OnError EXIT (Default behavior) OnError CONTINUE OnError GOTO Logoff (Using Rules Expressions) (Rules Expressions) (syntax) : search_text quantifier

89 search_text (Rules Expressions), : 1 Monitors&Services Add/Edit Expect Rule, Rules Expression Editor Add/Edit Expect Rule 2 contains ; Doesn t contain 3 Match Case ;, Match Case 4, fail, fail quantifier(, some, any, all ) Rules Expressions Text and Quantifiers Tables Insert Expression quantifier, Rules Expressions Text and Quantifiers Tables 5 OK

90 Rules Expressions Text and Quantifiers Tables Text Pattern Placing this in the first position(before any other expression) ^ causes the search engine to start comparison with the first byte in the received buffer Match Any character Match X or Y (x/y) Match Any word character (a-z, A-Z, 0-9) \w Match Any non-word character \W Match Any digit (0-9) \d Match Any non-digit \D Match Any white space (spaces and/or tabs and/or carriage \s returns) Match Any non-white space \S Match Any punctuation character (any printable character other \p than a space or alphanumeric characters) Match Any non-punctuation character \P Match \ Expression Match Binary value %nnn where nnn is a number between 0 and 255 Quantifier Expression Match Zero or more * Match One or more + Match n times {n} At least n1, but not more than n2(where n1 and n2 are numbers) {n, m} Note:, { } ( ) * +, % \ (), ( \ ),, \+ (Testing a Rules Expression), Rules Expression Editor

91 1 Rules Expression Editor, Configure Monitors&Services, (rule) Browse Rules Expression Editor 2 Rules Expression Editor,, Contains Test Expression, The Comparison Text MATCHED the Pattern Specified The Comparison Text DID NOT MATCH the Pattern Specified, SNMP (Defining an SNMP Object to Monitor) SNMP SNMP

92 Note community SNMP SNMP ( ) 1 Configure Monitors & Services New Edit ( ) Copy ( ) Delete ( ) 2 New

93 3 Service Type SNMP Monitoring 4 Service Name properties Services 5 OK 6 Object ID ; MIB SNMP 7 Check it for 3 Constant Value, Range of Value, Rate of Change in Value Help (Summary of Service Monitoring Requirement) ( ), Monitor Monitor This Device Service Services to Monitor

94 API(Custom Services API) COM(Component Object Model), COM plug in customized service checks TCP/IP Service COM plug-in Ipswitch NT Service Monitor Plug-in SNMP Threshold Plug-in Plug-in Ipswitch Plugin http;//wwwipswitchcom/support/whatsup/pluginshtml plug-in, wugapih COM, WUG wugapih COM COM

95 7 (Monitoring Events) Interval Polling (HTTP, FTP ) WhatsUp Gold / DOWN Asynchronous Event Up Down, ( - ) / Asynchronous event : SNMP Traps SNMP WhatsUp Gold Syslog Messages Syslog (WhatsUp Syslog ) 4 1 Configuring the Event Servers 2 Event Library 3 4 ( ) Note %(*) The Event Notification Variable %(*)

96 Windows Log Event,, SNMP Syslog event SNMP Log Syslog Filter Unsolicited Events Activity Log Unsolicited (Configuring the Event Servers) Configure->Program Options Event Servers Configure SNMP Syslog Entry Windows Log?(What is an Event Server?),,, Event Library, SNMP Trap Server SNMP SNMP authenticatonfailure SNMP authenticationfailure

97 Event Library (Adding Events to the Events Library) Configure->Events Library Event Library New : Edit ( ) Note trapstxt SNMP Display Name OK trapstxt Delete ( ) Event Server Note Event SNMP Trap Event (Defining an SNMP Trap Event) Event Library SNMP traps New

98 Display Name Enterprise/OID MIB identifier(oid) Enterprise object SNMP enterprise OID trap enterprise OID OID Note: Generic Type 6-EnterpriseSpecific Generic Type (Major) Generic types 0- coldstart, 1-warmStart, 2-linkDown, 3-LinkUp, 4-authenticationFailure, 5-epgNeighborLoss, 6- enterprisespecific Note: 0 6 SNMP Specific Type (Minor) Generic Type enterprise Any Add Expression Editor payload OK Payload Note Expression Editor Script Syntax Edit Remove NOTE: (Auto Fill )

99 Browse SNMP Trap Log Viewer(Logs->SNMP Trap Log ) Copy Paste paste SNMP Trap (SNMP Trap Log ) SNMP Trap Syslog Event (Defining a Syslog Event) Event Library Syslog New Add Syslog Expression Editor Syslog Syslog OK Display Name Add Syslog Expression Editor Syslog Syslog OK Edit Remove NOTE: Browse Syslog Log Viewer(Logs->Syslog Log ) Copy Paste paste Syslog Event (Syslog Log ) Syslog log

100 Windows Log Event (Defining a Windows Log Event) Event Library Windows Log New Display Name Source Type NOTE: Windows 5 Error, Warning, Information, Success Audit, Failure Audit Any Event ID Description description Note description Add Expression Editor OK Description Edit Remove description (Auto Fill ) Browse Event Viewer

101 Copy Help Paste (Event Viewer) Windows Event Log Event Viewer Event (Using Events for the First Time A Simulation) SNMP SNMP ( ) : (IP ) (Adding an Event to a Device) Creating a New Network Map 1 Events 2 Add SNMP Trap Any 3 OK

102 (Associating an Alert to your Event) Alerts Note Event 1 Enable Alerts Add 2 Notification Sound/Default Notification Defining Notifications 3 On Event 4 Select Events

103 5 Help 6 OK (Event Visual Indicator) (Manually Triggering your Event) 1 SNMP trap Note IP SNMP

104 8 Notifications (Setting Up Notifications) activity, : Activity Log Activity ( Logging and Reporting Activities ) Status Log ( Reading the Network Map ), notification ( ) notification (pager) SMTP (Windows 98 Windows ME, voice modem ) Text to speech notification SMS notification Windows NT WinPopup notification notifications notification (recurring notification) notification Sending Recurring Notifications notification :

105 1,, notifications 2, notification, notifications Assigning Notification to an Alert Notifications (Defining Notifications) Notifications Library notifications Notifications Library Configure Notifications Library Note notifications Notification Notifications (Defining Beeper Notifications) notification notification, : 1 Configure Notifications Library Beeper 2 New notification Display Name, Beep Brad

106 3 Beeper Number, 4 Dial String, ATDT%s,,,,%s# %s, %s (beeper code) #, * (-) (,) 1,,, 5 Modem Setup Primary Alternate Port Settings notification notification (: baud rate ) alternate, Primary setting notification Note Port Settings 6 Signal Codes, Up Code ( 0* ) Down Code ( 9* ) SNMP Trap Code SNMP (*), Up Down, notification Item digital code ( Item digital code

107 notification, Add/Edit Notification ) Assigning Alerts to Devices 7 Port Settings Dial String notification Baud Rate (bps, bit per second ) Note (, 56K ) ( 2400 bps - TAP specification) 9600 bps COM Port Modem Initializing String ATE0Q0V1X4F1 Command Echo Off(E0), Result Codes On(Q0), Verbal Results(V1), Extended Status(X4) Timeout, ( ) 8 OK 9 OK notification notification, notification Test WhatsUp Gold / Debug log Note (one way) ( feedback ), Test (success) notification, notification Edit, OK, Delete

108 Notifications (Defining Pager Notifications) notifications, PageNet TAP(Telocator Alphanumeric input Protocol), SMS-TAP NTT, UCP-SMS (British Telecom), NTT(Nippon Telegraph and Telephone) notification, : 1 Configure Notifications Library Pager 2 New pager notification Display Name, Page Brad 3 Terminal Number, Terminal Password 4 Pager ID, identification ( ) 5 Message String, notification ( Notification Message Variables ) 6 Modem Setup Primary Alternate Port Settings notification notification (: baud rate ) alternate, Primary setting notification Note Port Settings

109 7 Protocol, 8 Port Settings Modem Initialization String ATE0Q0V1X4F1 Command Echo Off (E0), Result Codes On (QO), Verbal Results (V1) Extended Status (X4) Baud Rate (bit per second ) Note (, 56K ) ( 2400 bps - TAP specification) 9600 bps 8N1 TAP 7E1, 8NI, COM Port 9 OK Notifications Library Note Notification Library 10 Close Note notification, Edit Delete

110 SMS Notification (Defining SMS Notifications) SMS SMS(Short Message Service) SMS SMS SMS Note SMS SMS SMS notification : 1 Configure Notifications Library SMS 2 New Notification Display Name 3 Country 4 Provider Note,, 5 Connection Settings Mode Dialup to SMS GSMNumber@providerdomaincom providerdomaincom : Brad Voicestream Brad SMS @voicestreamnet Phone Number

111 6 Message notification 7 Characters Remaining provider Notifications (Defining Notifications) notification, 1 Configure Notifications Library SMTP Mail 2 New notification Display Name, Mail to Netadmin

112 3 Mail Server, SMTP IP 4 To, SMTP (brackets, [ ]), (braces, { }), (quote, ), (parentheses, ( )) 5 From notification <WhatsUp@%1>, (SMTP), (angle bracket, < >) Note <whatsup@%1>, Debug log (Logs->Debug Log), 6 Subject, notification 7 Message, notification ( Notification Message Variables ) 8 OK notification notification, notification Test WhatsUp Gold / Debug log notification, notification Edit, OK, Delete Service Restart Notification (Defining Service Restart Notification) Service Restart NT

113 Configure Notifications Library Service Restart Note Help 1 New Service Restart notification Display Name 2 Host %h 3 Service 4 Command Start Stop 5 OK notification Note Notification Sound Notifications (Defining Sound Notifications) notification Note NT WUG, notification continuous, WUG notification, :

114 Browse 1 Configure Notifications Library Sound 2 Add notification Display Name 3 Filename, Browse, wav notification wav Sound Recorder, wav :PCM 8,000Hz, 16 bit, monaural Sound Recorder 4 ( ) Continuous play, Quiet, 5 OK Syslog Notifications (Defining Syslog Notifications) Syslog Syslog 1 Configue Notification Library Syslog 2 Add, Syslog notification Display Name (: Server1 Syslog ) 3 Syslog Port box Syslog UDP Syslog Server Address box Syslog IP 5 Syslog Message Syslog notification Notification Message Variables Syslog 511 Notification Syslog 1023 Tab linefeed ASC

115 6 OK notification Note IMail syslog SysLog? : Syslog Syslog Port 514 ConfigureProgram OptionsEvent Servers Syslog Entries Configure Text to Speech Notification (Defining Text to Speech Notification) Text to Speech Plug-In text speech notification 1 Configure Notifications Library TextSpeech 2 Add, TextSpeech notification Display Name 3 Speak Rate 4 Volume 5 Message notification

116 , Notification Message Variables 6 OK notification notification, Test / notification, notification Edit, OK, notification Delete Note ( ) Speech Text to Speech tab Voice Selection About tab WinPopups Notification (Defining WinPopup Notifications) WinPopup notification Windows NT WinPopup Windows NT notification WinPopup notification : 1 Configure Notifications Library WinPopup 2 New notification Display Name 3 Destination notification, (asterisk,*) 4 Message, notification (variables)

117 Notification Message Variables 5 OK Notifications (Defining Group Notifications) notification,,,, WinPopup,, notifications notification Notify All ( notification ), Notify First (, notification ) notification, : 1 Configure -> Notifications Library Group 2 New, Group Name 3 Add Add Group Member, notification notification Time Period 7X24 Change Note Alert name Up Down ( ) Alert name Delete Alert name

118 4 notifications, Notify First Member, Up Down notification, Notify All Members Example A notification SeriousProblem, notifications : PageTommy,, 24 ( ) Page Brad, 24 ( ) PageManager 7 ( ), 24 ( ) Example B notification notifications ( ), notification (Operations ) ; BeepTara Tara BeepJan Jan, Tara,, Jan, Jan, ; Operation notification 5 OK Notifications (Defining Program Notifications) (down) up, notification

119 1 Configure -> Notifications Library Program 2 New, notification Display Name 3 Program Filename,, 4 Working Path, 5 Program Arguments, Notification Message Variables 6 OK notification notification, Edit, notification OK, Delete (Event Name Information) %u %(trapname) OID, (mibtxt/trapstxt ) trap major/minor, : coldstart specialmib-627

120 anotherspecialmib org traptxt mibtxt MIB 6 enterprises enterprises enterprises enterprises enterprises enterprises MIB : ipswitch-prd-bot-amp1-high-trap ipswitch-prd-bot-audio-high-trap ipswitch-prd-bot-door-trap-tripped ipswitch-prd-bot-airflow-traps-62 ipswitch-prd-bot-humidity-high-trap ipswitch-prd-bot-temperature-high-trap On Event On Event (More details for On Event regarding SNMP Trap events) SNMP MIB enterprises MIB ipswitch-prd-bot-amp1-high-trap

121 Notification (Notification Message Variables) notification, Device Variable Case Returns Sensitive %1 Info line 1 ( General ) %2 Info line 2 ( General ) %a IP Address( General ) %C (notification Alert setup extra parameter ) %c %T,, %T ; %c %h Host Name( General ) %M SNMP Community (SNMP trap - SNMP trap )(Windows %m Log Windows Event Log )(Syslog Syslog ) %N Notes( Note ) %n Display Name( General ) %O SNMP Object ( SNMP Object, unknown ) %R SNMP Read Community( SNMP ) %S ( timed out did not respond ) %s Winsock %T device Type( General ) %u UP, DOWN, TRAP, Event name, SVCUP, SVCDOWN %V, services %v %W SNMP Write Community( SNMP ) %Y UP %y UP %Z %(service::up) Up %(service::down) Down %(service::justup) up %(service::justdown) %(*) payload The Event Notification Variable %(*)

122 System Variable Case Returns Sensitive %A Names of devices with down Service %D # of Down Hosts %d Date format is (mm/dd/yyyy) %e Down Host display Names %L The Activity Log file, EV-yyyy-mm-ddtab (or %Lnn where nn = last nn lines of the log file) %Ln Last n lines of the log file (n can go up to 99) %l Display Name from General of device properties %o # of devices with Down Services %P Up Host display Names %t Current time (hh:mm:ss) %U # of Up Hosts Notification (The Event Notification Variable %(*)) 80 7 Monitor Events notification %(*), SNMP payload Note 80 SNMP %u %m %u notification TRAP %m %(*) %m Notification %code payload %(*) 1 %(*) notification 2 notification Alert 3 notification notification SMTP Mail WinPopup

123 4 %(*) notification %m notification Note Event Variable %(*) Notifications (Testing the Notifications) notification, Notification Editor notification Test / Debug Log(Logs->Debug Log) (Setting Up a Voice Modem) notification, Unimodem/V 3COM/US Robotics Sportster Voice 56K Faxmodem with Personal Voice Mail 336K Note, Unimodem/V Windows 98 Windows ME, notification Windows NT Windows 2000, Windows XP

124 , : 1 Microsoft Unimodem/V (unimodvexe) (readmetxt) 2 Unimodem/V, Unimodem/V wav inf \windows\inf,,, ( ) 3 wav,, PCM 8,000 Hz, 16bit, Mono notification wave : Default wav file isdownwav isupwav svcdownwav svcupwav ahostwav pressone wav Message is down is now reachable a service is down on the service is now up on a host has a message for you Press 1 for the message 4 Voice wav wav Defining Voice Notifications 5 COM System -> Device Manager -> Ports COM Note (, Unimodem/V, COM ), Notifications Library Voice

125 Notifications (Defining Voice Notifications) ( Setting Up a Voice Modem ), notification,,, wav, wav notification,, (pressonewav) WhatsUp has a message for you Press one for the message 1,, A host is down (, Gyro is down ), wav, notification, Add Notifications Assigning Alert to Devices notification (Creating a voice notification) Note, Unimodem/V, Voice notification : 1 Configure -> Notifications Library Voice 2 Add, notification Display Name 3 Phone number, 4 Repeat Msg, (wav), Invoke sound recorder Invoke Sound Recorder, ( -> ) wav 5 Count, ( )

126 6 Button, 1 99 Note, notification (Repeat Msg ) ( ) (wav) : Note Invoke Sound Recorder, ( -> ) wav Item Down wav Item Up wav Service Down wav Service Up wav Property Default wav file Message Item Down isdownwav is down Item Up isupwav is now reachable Svc Down svcdownwav a service is down on Svc Up Svcupwav the service is now up on Wave file(in Alerts) Ahostwav a host 7 OK Alerts (Assigning Alerts to Device) Note alert, notification Defining Notifications

127 WhatsUp alert : down up 7 Monitoring Events SNMP (trap) notification, alert trigger notifications 10 alert Note alert Assigning Alerts to Selected Devices Alerts Dialog (Using the Alerts Dialog) Alerts : (logging) (sound alarm) notifications alert alerts Alerts, : 1, Alerts Note,, Properties Alerts 2 Alerts notifications, Alerts

128 List box Alerts, notifications, ; notifications, Notifications Notification, 3 Enable Alerts 4 (Event Log) DOWN / UP, Enable Logging Log ( Quick Status, Log ) Alerts (Assigning Alerts to Selected Devices) alerts : 1

129 Note Ctrl Add Alerts to selected devices Alerts 2 Enable Alerts alerts 3 Enable Logging up Note Alerts alerts 3 alert,, alert,,, toggle alert 4 Alert Add Add Alert 5 Alert Edit Edit Alert Notification Alert (Assigning a Notification to an Alert) Note notification alert, notification, Defining Notifications notification, Alerts ( Enable alerts Enable Notifications ) : 1 Alerts ( Properties, Alerts ), Add Add Notification

130 2 notification notifications notification browse notification (notification library ) Note, NT WUG notification continuous WUG 3 Trigger, notification 4 4 Device Identifier notification, notification wave notification, (, IP ) UP Down notification Note: (*) IP notification, wav (, ), wav ;, Server one, Server one is down [auto] ; display_namewav(,

131 server1wav), a host ahostwav ( A host is down ) 5 Time Period, notification Change (7days a week, 24hours a day) 6 Actions: ( ) Auto send UP alert after sending DOWN alert, () down notification (up) notification NOTE: Up Alert Modes Send UP alert after the device and all services are up up up Send individual UP alerts for the device and each service the comes up up up Send alert even if console response, alerts (Monitor Acknowledge ) On Evnet Select Event On Event Setting Colors and Views

132 Note 7 Monitoring Events Alerts (Editing Alerts) : Alert Alert (ie notification ) notification, Alerts notification, Edit Edit Notification Note notification, Alerts notification, Edit Edit Notification Assigning a Notification to an Alert

133 9 (Working from the console) (device pool) ; (console) (web interface), 11 Working from a Web Browser (Opening Network Maps), File -> Open, File -> New Map Wizard 2 : Creating Network Maps, ( ) Configure-> Program Options-> General Automatically load subnet when opening maps, Monitor Monitor This Item ( ) (Starting and Stopping Polling), Master Switch (pass),, (pass) Configure->Program Options-> General Polling Master Switch

134 Stopwatch button (To Initiate Automatic Polling), Master Switch, Properties General, (Poll Frequency), (Default Timeout),, Stopwatch(active) statistics tab view Poll Frequency,, Stopwatch(active),, View Dependencies Dependencies tab, Viewing and Changing Dependencies (To Stop Automatic Polling), Stopwatch, Stopwatch Note, 30, (task) (Ctrl+Alt+Del ) (To check a Device), popup Check now

135 (Reading the Network Map), (highlight): Types of Events Logged ( ) : UP ( ) ( ) : ( ) : ( ) : DOWN (, 4 ) Note 8 startbust( ) ( ) : DOWN Help Program Options(Map Color),, status bar, IP, status bar (count-down timer) Poll Frequency ( Properties General ), (Receiving Alarms) Enabled Alerts ( Alerts ), alert, 4,, Quiet Monitor Quiet button

136 Stop Alarm Notifications (Receiving Notifications) notifications : SNMP notifications, View Notifications Viewing Active Notifications ( Acknowledge Alerts), Monitor Acknowledge Acknowledge, ( ) Send alert even if console response alert (Device properties- >Alert-Add Edit) Status Window (Using the Status Window) Status Window, Note ( ) tab Optional Map Views View, Status

137 Status Window Status Window Poll Status Window Stopwatch Poll button Dependencies (Viewing and Changing Dependencies), Dependencies, Dependency Dependency, Up Down, Traceroute, dependencies (Set Dependencies), Dependencies dependency up dependency, down dependency View, Dependencies

138 Note ( ) tab Optional Map Views Dependencies, up or down dependencies (identifier) Poll Sequence and Up Dependencies up dependent,, : Polling Sequence and Up Dependencies,, popup, Move to popup Move to Start of Poll Move Earlier in Poll End of Poll Later in Poll

139 Up Down Dependencies (Setting Up and Down Dependencies) up down dependency, up dependency up, down dependency down, Dependencies Up Dependencies, Down Dependencies ( dependent ), up down dependency, : 1 Up Dependencies Down Dependencies, dependency, 2 dependency 3 Depend on Prior Device Note Invalid Dependencies dependencies : #1 #2 dependency #1 #2 dependency (Viewing the Polling Statistics) View Statistics, Note ( ) tab Optional Map Views wui [map_name]wui

140 , : Device Address ( ICMP TCP/IP ) Type General (ICMP, TCP, NetBIOS IPX) Status (0) up TCP/IP, Winsock,, Quick Status, Status, Statistics Window, : Monitor Reset Counters (Statistics Window ) Reset Counters Statistics Log Statistics Statistics Log, Logs (Configure -> Program Options-> Logging Advanced ) Period ( :) Count % Responded (%) % Missed (%) Down Time ( :) Map Poll Frequency Missed poll, 7, Map Poll Frequency 7 #Alerts

141 Avg RTT (round trip time, RTT) Min RTT RTT Max RTT RTT Notifications (Viewing Active Notifications) notifications View, Notification Alerts ( ) tab Optional Map Views notifications (Using the Mini Status View) Mini Status, Mini Status, View Mini Status Mode Mini Status

142 Mini Status Mini Status

143 10 (Logging and Reporting ) 4 (logging) : Syslog,, UNIX UDP (SL-yyyy-mm-ddtab) Activity - Activity (down) (up), Activity Activity Log(EV-yyyy-mm-ddtab) Activity, Debug Log (polling statistics) - RTT(Round trip times) Statistics Log(ST-yyyy-mm-ddtab) SNMP traps - SNMP Trap Log SNMP, ( Quick Status ) SNMP, Configure -> Program Options-> Event ServersSNMP Traps Configure Enalble SNMP trap handler Reports, ; Performance Graphs, Outage Reports /, /, activity, (tab-delimited) Statistics Reports RTT (missed polls), (tabdelimited)

144 Syslog Syslog Daemon, (switch), UNIX, UDP UDP UDP syslog 514 syslog, (switch), UNIX, 514 UDP UDP, Syslog (time stamp) IP Syslog (SL-YYYY-MM-DDtab) : Syslog Activity (Logging and Reporting Activities) Activity Log Acitivity, Activity EV-yyyy-mm-ddtab activity( ), Alerts Enable Logging activity( ),, import tab-delimited( ), activity activity Activity Log (Actions that Trigger Entries in the Activity Log File), (EV-yyyy-mm-ddtab) Map Changes :, 7 Monitoring Events : Alert Enable Logging up/down

145 Notifications : notification Acknowledged Alerts : MonitorAcknowledge( ) Acknowledge activity Access table lockout entries :, IP Security(ConfigureWeb ServerIP Security) IP NT Service : NT up/down Activity (Changing How Activities Are Logged) activity( ) : up down, DOWN SVSDOWN (Threshold), 1 Properties 2 Alerts 3 DOWN UP, Enable Logging ( Quick Status Log ) Logging Trigger 1 ; ( ), DOWN SVSDOWN 4, Activity log DOWN UP 2, 3, 4 Trigger Trigger alert Edit

146 Note notification, alarm notification, Activity Log DOWN UP (event), notification Trigger Logging Trigger 4 OK,, : 1 ( ), Note, Ctrl 2 Add Alerts to Selected Devices 3 Enable Logging Activity Log (Logging Trigger ) 4 Logging Trigger Activity Log Activity (Viewing the Activity Log) Activity Log activity activity Actions that Trigger Entries in the Activity Log File Activity, Logs Activity Log :

147 Activity Log, activity, activity, activity Activity Log activity, /, (alert acknowled gements) activity Activity Log Activity Log SNMP (SNMP ) ; activity Log Viewer: Back icon: Back Current icon: Current Forward icon: Forward Back Find icon: Find Filter icon: Filter Filter, off on OK, Log Viewer, Back Forward Note Back, Forward

148 Week(s), Month(s), Year(s) Range Week(s) : 1 Back 7 Month(s) : 1 Back 4 Year(s) : 1 Back 52 Range / Refresh icon: (SYSLOG ) Refresh Print icon:, Print Format option buttons: Raw Formatted Raw yyyy/mm/dd Raw / Formatted mm/dd/yyyy Outage (Creating an Outage Report), Activity Activity, Actions that Trigger Entries in the Activity Log File activity Changing How Activities Are Logged Outage Report, : 1 Reports, Outage Report Create Outage Report

149 2 Map Name Note (child map) (parent map) child map 3 Report Type Summary, Worst First Detail up down down,, Worst First, Detail Report activity :, activity, NT, (table lockout) Actions that Trigger Entries in the Activity Log File Raw Data Event Log (import) tapdelimited (export) 4 Date Range, Start Date End Date 5 OK

150 , Report Report,, Note insufficient data, (Debug Log Information), (actions)debug Log Debug Log,, Logs Debug Logs Outage (Using the Command Line for Outage Reports) Wugrptexe Event Log(EV-yyyy-mm-ddtab) (MS-DOS prompt) wugrpt, MS-DOS Basic Command Syntax wugrpt -mmapname [-syyyymmdd] [-eyyyymmdd] [-llogfile] [-osortmode] [-rreport] [-tmaptitle]

151 Note -m, Argument -mmapname -syyyymmdd -eyyyymmdd -llogfile -osortmode -rreport -tmaptitle Explanation wugrpt -m c:\program files\whatsup\network1wup -s -e -l -o : ( ); ; score Score, score -r Detail Summary down, up Export raw data tab delimited -t -? -? (Exmples) Boston1 Event Reports wugrpt -m c:\program Files\WhatsUp\Boston1wup ( ) wugrpt -m c:\program Files\WhatsUp\Boston1wup -s e Return Codes wugrpt, 1 ; 0

152 (Logging and Reporting Polling Statistics),,,, (import) tab-delimited( ),, Creating Performance Graphs (The Polling Statistics) Statistics Log(ST-yyyy-mm-ddtab) Statistics log ST-yyyy-mm-ddtab,, : Average RTT Round Trip Time(RTT) Statistics generation Changing Statistics Logging Maximum RTT RTT ( ) Minimum RTT RTT ( ) Percentage of missed polls ( ) Statistics Log Statistics Statistics Statistics Log, Program Options Logging (Configure -> Program Options -> Logging Advanced )

153 (Changing Statistics Logging) Statistics log(st-yyyy-mm-ddtab), Statistics log, : 1 Configure, Program Options, Logging 2 Log type WhatsUp Statistics 3 Advanced 4 Log update interval 0 254, 0 5 ( ) Update Log,, (Creating Reports on Polling Statistics),, : 1 Reports, Statistics Report Statistics Report 2 Map Name Note (child map) (parent map) (child map)

154 3 Report Type Detail Statistics Log Statistics Report Legend Raw Data Statistics Log (import) tab-delimited( ) format Exporting Raw Data Day of the week / 4 Date Range, Start Date End Date 5 OK, Report Window Report Window,, Note insufficient data,

155 Exporting Raw Data, Statistics Report raw data tabdelimited( ) raw data (import), (spreadsheet) (import) (Statistics Report Legend) Statistics Log(ST-yyyy-mm-ddtab), ; Statistics Log (samples) :, : Sample (n) ( ), 24, 24 Average RTT RTT n sample Average Maximum RTT RTT nsample Average Standard Deviation RTT Average Minimum RTT RTT nsample Average Percentage of Missed Polls missed poll percentage n sample

156 (Using the Command Line for Statistics Reports) wugstatexe Statistics Log(ST-yyyy-mm-ddtab) Utility (command prompt), MS-DOS prompt wugstatexe -mmapname (argument) wugstatexe, (command prompt), MS-DOS Basic Command Syntax wugstat [-mmapname] [-ddevicename] [-syyyymmdd] [-eyyyymmdd] [-llogfile] [-osortmode] [- rreport] [-tmaptitle] Note -m argument arguments Argument -mmapname -syyyymmdd -ddyyyymmdd -eyyyymmdd -llogfile -osortmode -rreport -tmaptitle Explanation ( ) local* ( ) -s ( ) router* ( ) -s ( ) -l wugstatdatalog ( ) ascend( ), descend( ) -o : ( ); ( ) ( detail report) detail( ), dow( ), export(raw data tab-delimited ) -r ( ) -t

157 -? -? (Examples) Boston1 Event Reports wugstat -mboston1wup ( ) wugstat -mboston1wup -s e Return Codes wugstat, 1 ; 0 Performance Graphs (Creating Performance Graphs) RTT(Round Trip Time), Performance Graphs,, (RTT), Graphs ST-yyyy-mm-ddtab Logging and Reporting Polling Statistics Note Reports Performance Graphs, Microsoft ODBC ODBC ODBC System Requirements

158 (Graph Options) Performance Graph, :,,, ( ) : : ; : export, (Creating a Graphs), : 1 Performance Graphs Reports Performance Graphs Start WhatsUp -> -> Performance Graphs Map Level, Performance Graphs Note Ctrl Performance Graphs

159 Job Name, report jobs Description,, Do Report Report job,, Job Name Report Job 2 Reports Type, (performance), Sample Performance Graphs Report Type Report Job Properties 3 Date Range, Start Date End Date

160 Custom, Start End Date yyyymmdd (, ) 4 Data Source wugstatdatatab STyyyy-mm-ddtab, - WhatsUp (, C:\Program Files\WhatsUp\), wugstats, Data Source 5 Sort Order Ascending( ) Descending( ) (Comprehensive Report ) 6 Zoom Factor 7 Export Options export Export Format export Destination (MAPI) Note / ( ) Export job WUGWEBDIR\Reports : Top View->Performance Graphs 8 Query Options,, ST-yyyy-mm-ddtab Criteria, MapName All maps, contains, Search String (search expression)(contains, starts with ), (search text, )Search String (: *map1wup, *map2wup, *map3wup) Note (*) DeviceName All devices (contains, does not contain, start with

161 ), (, ) (: Device1, Device2, Device3) 9 Do Report, Exporting Records Cancel Exporting Sample Performance Graph Note Apply (Using Search Expressions), : All maps or all devices Contains Does not contains Starts with Does net starts with ( ) ; Search String? = ; * =,, escape Atlanta\,GA Atlanta, GA ( ) ( ) ( ) Search String Search string, ;, wks120, : wks120, * : *whatsup1wup C:\Program Files\WhatsUp\whatsup1wup Note contains does not contain contains, Search String?, *, : wks? - wks1, wks2, wks9 ; wks10, wks11, wks120 wks* - wks1, wks10, wks120

162 (Sample Performance Graphs) Comprehensive Report, Joe2

163 ,, (Viewing, Printing, and Exporting Performance Graphs) Performance graphs, (viewer), Daily Text Report, Device list (viewer) IP, Tool Bar (tool bar),, (export), Printing Graphs, Print,, Print Setup Exporting Graphs HTML, (export) (export), : 1 Export Export 2 Format HTML, text, RTF 3 Destination 4 OK Export, (exported)

164 (Using the Command Line for Performance Graphs) Cstatrptexe Statistics Log(ST-yyyy-mm-ddtab) (MS-DOS ) cstatrpt, Performance Graphs -x argument non-interactive mode (, ) -x HTML Performance Graphs, Basic Command Syntax cstatrpt [-mmapname] [-ddevicename][-ddateopt] [-syyyymmdd] [-eyyyymmdd] [-llogfile] [- osortmode] [-x] Argument jobname -mmapname -ddevicename -Ddateopt -syyyymmdd -eyyyymmdd -llogfile -osortmode -rreport Cstatrptinifile job Note: cstatrpt -mc:\program Files\WhatsUp\network1wup,, -m*network* network1, network2, network3, -d,, -d*wks*wks1, WKS2, WKS3 -D recurring time period wtd - Current week to date td - Today lastw - Last week mtd - Month to date lastm - Last month -s -s -l wugstatdatalog -o : ( ) - Ascend; - Descend -r Wugstatallrpt - Comprehensive Report Wugstatdailyrpt - Daily (Line Chart) Wugstatdowrpt - Day of the Week (Area Chart)

165 -x[n] Wugstatdowbarrpt - Day of the Week (Bar Chart) Wugstatmoyrpt - Monthly (Area Chart) Wugstatmoybarrpt - Monthly (Bar Chart) Wugstatdailytextrpt - Daily Text Report Wugstatavailrpt - Availability Report Wugstathourrpt - Hourly Report (Line Chart) Summaryrpt Summary Report -x,, -r HTML WhatsUp (export) (exported) Web\reporttype NOTE: cstatrptout [n] 1 18 ( ) -u / -? -? Examples Boston1 Performance graphs Example1 cstatrpt -m*boston1wup Boston1 Comprehensive report ( ) Example2 cstatrpt -m*boston1wup -rwugstatdailyrpt -Dlastm -x Boston1, HTML (export) (Performance Graphs ) Export File Formats export UI (command line) Note User Interface Report Job Property Job Name : Avail_Month_HTML Boston1wup : cstatrpt Avail_Month_HTML : cstatrpt-m*boston1wup oascend rwugstaravail Dlastm x1 -u

166 Export File Formats UI HTML Seagate Crystal Reports Acrobat (PDF) Data Interchange Record Style Format (column of values) Rich Text Comma Separated Values (CSV) Tab Separated Values Text (ASC) Paginated Text (ASC) Lotus (WKS) Lotus (WK1) Lotus (WK3) Excel 21 Excel 30 Excel 40 Excel 50 (Exporting Multiple Report Jobs) Crystal Report Cstatrptexe 80 cstatrpt (version 80 ) Cstatrpt Avail_Week Cstatrpt Hour_Week Cstatrpt foo

167 (version 80) Cstatrpt Avail_Week Hour_Week foo (NOTE: ) Notification (Sending Recurring Notifications) notification(recurring notification),, SMS, SMTP,, WinPopup, TextSpeech, notification notification : up down down Activity Log (the most recent lines),, Recurring Notification Recurring Notification, :

168 1 Configure, Recurring Notifications Recurring Notifications 2 Enable Recurring Notifications 3 Add Add/Edit WhatsUp Reports 4 notification, notification notification Notification Defining Notifications 5 ( )

169 6 Time Period Change, (7 days a week, 24 hours a day) Day of Week : 7 days a week 7 days a week, Time of Day 3 24 hours a day Between Not between Note Between Not Between AM PM 24hour (0000 to 2400), 1, Not between , SMTP, WinPopup, notifications, TextSpeech notification Include UP count Up Include UP names Up Include DOWN count Down Include DOWN names Down notification : Include last n lines of log file Activity ( ) notification Message format 99 3 %u, : %u= up, %u= down, %u= up

170 (% ) (*), (-), :99*%u*%u*%u* 8 OK notification, / notification Recurring Report 9 OK,

171 11 (Working from a Web Browser),, remote (mapping), (monitoring), notification (access) (Setting Up the Web Server), /, Windows NT ( Running as a Windows NT service ),, : 1 Configure, Web Server, General 2 Enable Web Server

172 3, Enable Web Configuration ( Setting Web Access by IP Address ) Enable Web Configuration,, 4 ; JPEG ;, Enable Graphical Maps 5 Enable Sounds ( ) 6 Limit Size Main Title ( Top View ) Refresh Frequency ( refresh ) TCP Port 80 (HTTP) TCP/IP, (, ) HTML Files Directory \Web, HTML, Note: defaultasp TopViewasp Map Directory,, 7 OK

173 : Main Title (Making Maps Available for Web Viewing) Setting Web Server Access, Configure program :, Configure -> Web Server, General Web Server Properties Map Directory,, ( Top View ) Settings Startup Map Directory,,

174 (Setting Web Server Access) ID IP, IP (set) (Default User Accounts for the Web Server) ID :, ID ID admin( admin), ( ) ID guest,, guest, guest (disable) (Setting Up User Accounts for the Web Server), 1 Configure -> Web Server, Users

175 2 Enable Web Security ( ), ID 3 Add User 4 Add User, 5 Username, ID 39 6 Password, 39 7 Available Maps Note Default Map, Default Map Map Level Security Settings ( ), Map Level Security Settings, Default Map ( ), Default Map

176 8 (>) Selected Maps ( >> << )Available Maps Selected Maps ( ) 9 / / OK, Users Delete 10 Note, Web Display Configure Program,,, notifications,, Configure Users,, Configure Reports notifications,, Access Tools Ping Traceroute Access Full Log Note Map Lever Security Setting (Selecting Map Level Security Settings) : 1 Users 2 (+) 3 Map Level Security Settings

177 Access Host Pages ( ), Configure Devices Acknowledge Alerts Configure Maps ; ;,, Configure Devices ; ; ;,,, Access Log 4 Map Level Security Settings 5 ( ), Automatically save changes to users from web interface, 6 OK,, ID Note,,, Configure -> Web Server, General, Enable Web Configuration IP (Setting Web Access by IP Address) IP,, : 1 Configure -> Web Server, IP Security

178 2 Granted Access 3 Add Deny Access On, Group of Computers IP Address Subnet Mask, IP Address Subnet Mask, , ~ IP 4 OK IP () IP 5 IP Security OK, : 1 IP Security Denied Access 2 Add Grant Access On, Group of Computers IP Address Subnet Mask, IP, , ~ IP 3 OK IP () IP 4 IP Security OK

179 Enable Web Security (Users ), IP, ID IP Security,, IP, Edit,, Remove (Logging On to the Web Server) 80, : 1 Address( URL), monitor1ipswitchcom 8081, Note, 2 ID, ( Top View ), : Configure -> Web Server -> General Enable Web Server ( off ) IP Security (Configure -> Web Server -> IP Security), IP

180 ( Web Display), ( ) : (Top View), (Map View), (Summary View), (Device view), Activity web monitor Help Top View Top View ( Map Properties ) Map View Top View Map View ; JPEG ;, General Enable Graphical Maps Map View, ( ) Acknowledge Text Listing : Configure -> Web Server -> General Enable Graphical

181 Maps Graphical Maps : Configure -> Web Server -> General Enable Graphical Maps Device View Device View Device View, IP, Statistics Window

182 Summary View Summary View, Detail View Detail View ( ) (map title) ;

183 Log View Log View Activity Log Page Activity Log (Setting Web Colors) Configure Web Server Colort Settings Colors Colors Current Item Color

184 (Customizing Your WhatsUp Gold Web Site) Note, 70 customize WhatsUp Gold Classic Web asp Classic Web TemplatesArchive\Classic Ipswitch TopViewasp header footer customization, HTML? HTML (pseudo-script code),? HTML,, <%APPLICATION_SETTINGS%MAIN_TITLE>, (pseudo-script code)? flow control,, loops, string, Note Ipswitch

185 13 SNMP (Monitoring SNMP Devices) Simple Network Management Protocol(SNMP),,, SNMP (agent) SNMP SNMP, SNMP, ( (trap) )SNMP SNMP (SNMP Implementation in ), SNMP, SNMP SNMP Management Information Base (MIB) SNMP MIB, SNMP Overview SNMP (SNMP Version 1 MIB Note SNMP SNMP manager SNMP (Tools -> Net Tools -> SNMP) SNMP SNMP Configure-> Monitors& Services SNMP Monitoring SNMP Graphing Utility, SNMP (

186 -> -> WhatsUp -> SNMP Graph Utility Tools SNMP Graph Utility ) (trap) (trap),, Quick Status -> Log( ) Event Log( Alerts Enable Logging ),, notification (Pager, Beeper, Group, SMTPMail, Sound, WinPopup Voice ), (highlight) ( ), Log Services SNMP,,, SNMP ; SNMP SNMP (SNMP Overview)

187 agent MIB SNMP SNMP agent MIB MIB SNMP agent MIB SNMP agent MIB Note IETF(Internet Engineering Task Force)RFCs (Request for Comments) RFC wwwietforg/rfchtml RFCs MIB (Management Information Base) TCP/IP TCP/IP system -, : sysdescr(description), syscontact(person responsible), sysname(device name) interfaces - Ethernet, point-to-point links, ;, ifdescr(name), ifoperstatus(status), ifphysaddress(physical address), ifinoctets, ifoutoctets( octet ) ip -, IP : iproutedest (the destination)iproutenexthop(the next hop of the route entry)

188 (tcp, udp, icmp, snmp, egp ) MIB, MIB public object private object, MIB (numeric object identifier), sysdescr, sysdescr (object identifier) : iso org dod internet mgmt mib system sysdescr , , (instance sub-identifier)0, sysdescr MIB (node), MIB- ( ) (Security) (community profile), SNMP agent, (community name),, SNMP agent ( ), agent IP SNMP Agent or Manager manager Windows 2000, 98, 95, Me Windows NT (,, )

189 SNMP Operations SNMP SNMP, ( ) SNMP : Get : SNMP Get next : Set : SNMP Trap : ( ) SNMP agent 161 SNMP UDP (trap),, 162 SNMP,, UDP SNMP Traps SNMP, SNMP ( (trap) ) Trap # Trap type Description 0 Cold start, SNMP agent 1 Warm start, SNMP agent 2 Link down 3 Link up 4 Authorization Failure 5 EGP neighbor loss EGP peer EGP neighbor peer

190 6 Enterprise specific traps SNMP specification enterprise specific traps, (trap) enterprise specific traps MIB MIB (Setting Up the MIB Identifiers) (reference) (mibtxt trapstxt) MIB SNMP (name/identifier), MIB, SNMP, MIB- 2 Note MIB Extractor failed to open file, MIB dependency dependency mib Import MIB dependency"

191 SNMP (Viewing SNMP Object) SNMP, SNMP agent SNMP, : 1 Tools, Net Tools, SNMP SNMP 2 Address, SNMP IP, 3, Community public SNMP(Version 1), SNMP (SNMP manager) ( ), IP, community (public), public community, SNMP public, community 4 What, SNMP, (identifier), What, SNMP MIB (tree view)

192 SNMP, system SysDescr( ),, (instance),, ifphysaddress, ( ), 0 SNMP, SNMP Overview Note What *sysinfo, system identification 5 Get (identifier), What Get, Windows NT, ifphysaddress2 Get, (instance), Get Next Get Next, SNMP agent

193 Get Next, What MIB Get All Subitems Monitor SNMP Graphing Utility, What, Graphing SNMP Values 6 ( ) Delay ( 1000 milliseconds) SNMP SNMP 7 Start SNMP SNMP (SNMP Viewer) SNMP Viewer SNMP SNMP SNMP SNMP, SNMP View SNMP Viewer

194 , Configure Interface state colors up down SNMP, View MIB MIB Viewer, MIB tree SNMP, Monitor Counters SNMP Viewer SNMP, OK SNMP Graph Utility SNMP MIB Viewer SNMP Monitor SNMP MIB tree walk SNMP MIB Viewer Table MIB ARP Table ARP Table Address Table Addres Table Route Table Route Table

195 Interface Table Interface Table SNMP Tool SNMP Viewer, File SNMP Viewer New, SNMP View SNMP Viewer SNMP (Device SNMP Info) SNMP Viewer SNMP SNMP SNMP Viewer, File SNMP Viewer New,, SNMP View SNMP Viewer Host Name IP Community SNMP (Note: Replace SNMP Community, Read Community ) Timeout 500 milliseconds, 500 SNMP MIB (MIB Viewer) SNMP MIB (SNMP View ), View MIB MIB Viewer MIB Viewer (MIB) SNMP Viewer SNMP, MIB tree walk ( MIB )

196 SNMP MIB View SNMP : SNMP, Monitor SNMP Graph Utility, SNMP SNMP (object identifier) MIB View SNMP ARP Table Table ARP Table Address Resolution Protocol(ARP) Table IP, ARP Table ARP Table ARP, IP , ARP Table IP, IP (ARP ) IP (ARP ), IP, IP ARP Table

197 ARP Table : Index: MIB iftable (ifindex ) Address: IP : Physical Address: IP Ethernet, fc0 Type: RFC Address Table Table Address Table IP Table IP IP portion, portion Mask Address Table : Address: IP Index: MIB iftable (ifindex ) Mask: IP 1, 0 IP

198 Bcast: IP IP,, 1 ReasmMazSize: IP IP RFC Route Table Table Route Table IP, ( ) ( ), Route Table, Route Table Route Table : Dest Address IP 0000 table-access mechanism Index (hop)

199 Metric1-Metric4 Metric1 routing metric, Metric2 Metric4 metric metrics routing Metric, 1 NextHopAddr Next Hop Address (hop) IP Type : (1)=other, : (2)=invalid, : (3)=direct, ( ) : (4)=remote, / / Proto IP (1)=other, : (2)=local, : (3)=netmgmt, : (4)=icmp, ICMP : (5)=egp: (6)= ggp: (7)=hello: (8)=rip: (9)=is-is: (10)=es-is: (11)=CiscoIgrp: (12)=bbnSpflgp: (13)=oigp routing Age Age too old Mask IP 1, 0 IP Metric5 metric Info ; 0 RFC Interface Table Table Interface Table Interface Table IP

200 ( ) (: inoctets, outoctets) Interface Table : Index: MIB iftable (ifindex ) Description:,, Interface Type: stack IP / / Address: stack IP layer (, serial line), zero length octet string Admin Status: : Up-packet : Down Testing- Operator Status: Up-packet Down: Testing- MTU: octets / IP Speed:, Last Change: sysuptime, InUCastPkts: higher-layer unicast InUNCastPkts: higher-layer non-unicast(,, ) InErrors: higher-layer InDiscards: higher-layer

201 Unknown Protos: OutUCastPkts: subnet-unicast higher-level OutNUCastPkts: non-unicast(,, ) higher-level OutErrors: OutDiscards: InOctets: framing octet OutOctets: framing octet RFC SNMP (Graphing SNMP Values) SNMP SNMP Graphing Utility, SNMP,, SNMP SNMP Graphing Utility SNMP, (line graph)

202 Vertical labels Legend SNMP 20, SNMP Graphing Utility SNMP, Adding, Editing, Deleting SNMP Object Starting the SNMP Graphing Utility SNMP Graphing Utility, : Tools, SNMP Graph Utility ;, -> WhatsUp -> SNMP Graph Utility Graph -> Properties SNMP (graphwgg) SNMP (Tools -> Net Tools -> SNMP ), What SNMP (identifier), Monitor Start WhatsUp Gold Graphing Utility, SNMP SNMP,, (Adding, Editing, and Deleting SNMP Objects) SNMP, :

203 1 Edit, Add Item -> SNMP Item Graph Item Properties 2 Host, SNMP IP, 3, Community Name public (public), public community, SNMP public, community 4 Item Instance, SNMP (, MIB MIB, ) Item Instance SNMP Overview, MIB (customizing) Setting Up the MIB Identifiers 5 : Absolute values,, SNMP

204 IfOutOctets Absolute values, AutoScale, SNMP, Scale, Bytes to bits, SNMP 8 bit, SNMP, T1 baud rate, ifoutoctets 8 baud rate Reset values,, SNMP Edit Clear, SNMP Line width SNMP Color SNMP Scale AutoScale,, Rate per Second, SNMP,,, () Interval ( ) 1 Absolute values 6 SNMP (Viewing Item Values) SNMP raw data Legend, Edit View Item Values

205 View Item Values SNMP : Title bar IP SNMP Time Time Value SNMP Diff ( Wrap, ) Reported : Graph Item Properties, Graph Accumulator Properties, Graph Timer Properties Absolute Value, Bytes to bits, 8 Rate per second, 2 (Time Diff) Bytes to bits Rate per second, 2 (Time Diff), (Time Diff)

206 Time Diff (milliseconds ) Refresh (Editing Item Properties), : 1, : (legend),,, Edit Item Properties,, Properties Graph Item Properties 2, OK

207 (Deleting Items from the Graph) 1, Edit Delete Item 2 Delete (Saving and Opening Graph Files),, SNMP SNMP wgg, : 1 File, Save Graph 2 wgg 3, : 1 File, Open Graph 2 (wgg ) (Editing Graph Properties) Graph Options, (layout), SNMP (interval frequency),, Graph Properties

208 Legend, SNMP, accumulator Interval (seconds) Vertical(y-axis) Grid, X- Labels, Y- Maximum, Y Horizontal(x-axis) Grid, Y- X- Labels, X- Maximum, X Save window location,, Record data to, tabdelimited( ), (import) Append new data to datafile if it already exits SNMP

209 (File Format) Date [tab] time [tab] first item value [tab] second item value [tab],, IP SNMP [ ]: [ ]: [ ]: /03/ :07: /03/ :07: /03/ :07: SNMP (Receiving SNMP Traps) SNMP (SNMP trap handler), SNMP (trap) (trap),,, Log (, Quick Status->Log)Activity Log (highlight),, notification (Beeper, Group, Pager, SMTPMail, Sound, WinPopup Voice ), : 1, SNMP agent 2 Setting Up the MIB Identifies, MIB Extractor

210 SNMP Trap Handler (Configure -> Program Options -> Event Servers SNMP Traps Configure Enable SNMP Trap Handler, OK ) Note SNMP agent SNMP SNMP SNMP 162 SNMP 3 notifications SNMP Trap Event (Setting Up SNMP Trap Events) Event Library SNMP Trap Adding Events to the Events Library : badvoltage,apc,6,49 batteryovertemperature,apc,6,53 Bad Voltage 1 Event Library SNMP New

211 2 Display Name Bad Voltage 3 Enterprise/OID MIB apc 4 Generic Type (Major) 6 Enterprise Specific 5 Specific Type (Minor) OK Note Bad Voltage Events Library SNMP Trap \Event\SNMP Traps SNMP Trap Event (Assigning SNMP Trap Events to a Device) Bad Voltage properties Events Add OK

212 Note SNMP Trap Events Notification (Setting Up Notifications for SNMP Trap Events) SNMP notification, (), notification SNMP SNMP Traps Bad Voltage notification, : 1 Alerts

213 Note,, Properties Alerts ( ) 2 Enable Alerts Enable Logging 3 Alerts, Add Add Alert 4, notification notifications, Defining Notifications 5 On Event Select Events

214 6 OK Alerts notification Trigger %m notification Notification Message Variables Note Trigger notification SNMP Trigger Notification Time Period 8 OK notification notifications 9 Alerts, OK (Viewing Trap Log Entries) SNMP, Quick Status -> Log, Logs SNMP Trap Log SNMP (Monitoring SNMP Service) SNMP, : 1 Note,, Properties Services

215 2 Services 3 Services to Monitor SNMP, Add, Service Monitor ( SNMP) 4 OK, Note SNMP, (*)

216 13 (Using Network Tools),,,, Tools Net Tools, : Info, Ping, Traceroute, and Throughput List view (list format) report view (textual format) (toggle) (parameter) : Info - Time - Remote Time Server HTML - Ping - TraceRoute - Lookup - Finger - Whois -,

217 LDAP - Quote - quote quotations Scan -, IP, 2 : Creating Network Maps SNMP - SNMP(Simple Network Management Protocol) 12 : Monitoring SNMP Devices WinNet - Windows Network,, Throughput - System Info -,, (Using Format, Copy, and Print Functions),,,,,,, (pop-up) Ping, TraceRoute, Throughput Report View, Edit info, List view (Printing Results),, File Print

218 (Display Device Information) Info Tool Info,, IP, (Whois ) Info (ping ) Info Lookup Whois (query), (ping) Info (query), : 1 Tools, Net Tools Info Info 2 Host Name or IP (fully qualified host name) (, whitehousegov ) 3 Start, Start Stop Stop Clear

219 (Checking a Web Access) HTML Tool HTML, HTML (URL) (get request) (cookies ), (raw formatted HTML ) (query), : 1 Tools, Net Tools HTML HTML 2 URL(Uniform Resource Locator) (, ) (/)URL 3 : Raw HTML Formatted (carriage return) Interpreted, HTML Header only 4 Start, Start Stop Stop Clear

220 (Synchronizing Time) Time (,, ) (,, ) Time Note Time RFC868 Time Time, :, ( ) GMT (offset, ) (Server Name, Time, Difference, Offset, and Error Code) ( ), : 1 Tools, Net Tools Time Time 2 Time Server, (query) IP IP 3 Synch Clock to Remote Time ( ) 4 ( ) Offset GMT (offset,, ) 5 Start, Clear

221 , Remove, ( ), ( ), (offset) ( Time, ), Start Stop Stop Clear, : Time Server, IP Start :, Update Time from Server :, Sync Clock To Remote Time

222 :, Stop Monitoring This Item, Start Monitoring This Item :, Stop Monitoring All This Item, Start Monitoring All This Item :, Remove ( ) : 1 2 Offset (offset) 3 Start (Ping Tool) Ping Ping ICMP echo request, echo reply pinging Ping 100 1, (debugging) Ping (instances) Pinging a Host: 1 Tools, Net Tools Ping 2 Hostname or IP, IP (, internicnet )

223 3, TCP/IP ICMP, Novell NetWare IPX, Windows NetBEUI Note IPX, Microsoft NWLink IPX/SPX, System Requirements 4 : Count Delay (sec) ( ) Size ( ) Timeout (ms) ( milliseconds) 5 Start Ping echo request echo reply Ping, Ping Ping, Ping PC,,

224 , Start Stop Stop Clear (TraceRoute Tool) TraceRoute IP (millisecond), TraceRoute TraceRoute TraceRoute, : 1 Tools, Net Tools TraceRoute TraceRoute 2 Host Name or IP, IP IP 3 Maximum (hop) IP, (hop) Map Results,, WhatsUp Gold,, Resolve Addresses, IP, IP IP Set Dependencies Map Results, up dependency, 4 Start

225 TraceRoute, Start Stop Stop Clear Map Results,, ( ), Sleepy( ) Internic

226 (Lookup Tool) Lookup, (domain name servers) (query) Lookup : IP, IP, Lookup query : 1 Tools, Net Tools Lookup, Lookup 2 Host Name IP Address, IP 3 DNS Server IP, [stack] (stack) Note [stack], Lookup Winsock stack lookup routines, Lookup DNS Winsock stack routines Query Type : Type A ALL CNAME HINFO MX NS PTR SOA ZONE Returns the following information All information CPU The host that acts as the mail exchanger The name server for the named zone The host name, if the query is an Internet address; otherwise, a pointer to other data start of authority (ZONE) Note (stack), (A) (PTR) DNS,

227 Verbose DNS, DNS 4 Start Lookup, Start Stop Stop Clear (Finger Tool) Finger ( ID ) -,, (idle time),,, Finger (return) Finger server Finger, plan project Finger, Finger : Connection not made

228 Finger, : 1 Tools, Net Tools Finger Finger 2 Finger String, IP Finger IP 3 Start Finger Finger, Start Stop Stop Clear (Whois Tool) Whois Finger Whois Whois, NIC(Network Information Center),,, Note NIC(Network Information Center) whoisnetworksolutionscom Whois NIC

229 Whois, : 1 Tools, Net Tools Whois 2 Search String,, 3 WAIS Host, 4 Start Whois Whois, Start Stop Stop Clear (LDAP Tool) LDAP(Lightweight Directory Access Protocol) LDAP LDAP LDAP x500 directory access (subset) LDAP LDAP LDAP,,, LDAP

230 LDAP, : 1 Tools, Net Tools LDAP LDAP 2 LDAP (query) LDAP (query) LDAP,,, : contains is is like the text(in the third box) is part of the entry the text is the exact name of the entry the text is a near match for the entry (not supported by all LDAP servers), ( ), Acme LDAP, : 3 LDAP Host, (query) (fully qualified host name) (, mailacmecom ) LDAP LDAP 4 Start LDAP

231 Note, LDAP, Start Stop Stop Clear Quotations (Quote Tool) Quote Quote Quote (quote of the day), Ipswitch quote, : It was as true as taxes is And nothing s truer than them Charles Dickens ( ) Quotes : 1 Tools, Net Tools Quote Quote (fully qualified host name) (, quotesipswitchcom ) 2 Quote server, quote 3 Start

232 , Start Stop Stop Clear (Scan Tool) Scan IP 2 : Creating Network Maps SNMP (SNMP Tool) SNMP SNMP(Simple Network Management Protocol) SNMP 12 : Monitoring SNMP Devices (WinNet Tool) WinNet, Windows (,, ) Windows NetBEUI,,, Windows NetBEUI 1 Tools, Net Tools WinNet WinNet 2 Network Items, networks - (groups of networks) domains - (groups of domains) servers - shares -

233 all - 3 Start, Start Stop Stop Clear (Throughput Tool) Throughput, (diagnostic tool) IP, (kilobytes per second) Throughput, : 1 Tools, Net Tools Throughput 2 Hostname or IP, IP (, internicnet ) 3 : Packet Count ping Timeout (ms) (milliseconds) Timeout Packet Size (timing) Delay (ms) (100 ) TCP, ICMP TCP echo (port 7) Throughput 4 Start Throughput, Throughput,,

234 (milliseconds) ( ):, Start Stop Stop Clear (viewing Local system Information) WhatsUp Tools Net Tools, System Info