HP LaserJet Pro M402, M403 Getting Started Guide - XLWW

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1 LaserJet Pro M402, M403 Getting Started Guide 2 English... 1 Bahasa Indonesia... 4 한국어... 7 ไทย...10 IMPORTANT: Follow Steps 1-2 on the printer hardware setup poster, then continue with Step Initial setup on the control panel 繁体中文...13 Tiếng Việt...16 After turning on the printer, wait for it to initialize. Follow the prompts and use the arrow keys on the control panel to configure these settings: Language Location Default settings Under Default Settings select one of these options: Self-managed: Optimized default settings for a guided experience on setups, configurations, and updates. IT-managed: optimized default settings for fleet manageability with enhanced security. Settings are fully customizable after initial setup. 4. Select a connection method and prepare for software installation USB connection directly between the printer and the computer Use an A-to-B type USB cable. Windows 1. For Windows 7 or lower, do not connect the USB cable before installing the software. The installation process prompts to connect the cable at the appropriate time. If the cable is already connected, restart the printer when installation prompts to connect the cable. 2. Continue with 5. Locate or download the software installation files. NOTE: During software installation, select the option to Directly connect this computer using a USB cable. Mac 1. For Mac, connect the USB cable between the computer and the printer before installing the software. 2. Continue with 5. Locate or download the software installation files. Wired (Ethernet) network connection Use a standard network cable. 1. Connect the network cable to the printer and to the network. Wait a few minutes for the printer to acquire a network address. 2. On the printer control panel, press the OK button. Open the Network Setup menu. The control panel will show the IP address by default. Note the IP address for use during software installation. Example IP address: If the printer does not display the network address on the Home screen, manually configure the IP address on the control panel. To manually configure the IP address, see Manually configure the IP address. 3. Continue with 5. Locate or download the software installation files. NOTE: During software installation, select the option to Connect through a network. Built-in wireless network connection (dw wireless model only) Manually configure the IP address For information on how to manually configure the IP address, see the printer User Guide or 1. To connect the printer to a wireless (Wi-Fi) network, make sure that the printer, access point, and computer are all turned on, and that the computer is connected to the wireless network. 2. A USB cable will be required. 3. Disconnect any USB or Ethernet cable that is connected to the printer. 4. To print from a computer, continue to 5. Locate or download the software installation files. 1

2 5. Locate or download the software installation files Method 1: Download from HP Easy Start (Windows and OS X) 1. Go to 123.hp.com/laserjet, and click Download. 2. Follow the onscreen instructions and prompts to save the file to the computer. 3. Launch the software file from the folder where the file was saved, and continue with 6. Install the software. Method 2: Download from printer support Web site (Windows and OS X) 1. Go to or 2. Select Software and drivers. 3. Download the software for your printer model and operating system. 4. Launch the installation file by clicking on the.exe or.zip file as necessary, and continue with 6. Install the software. Method 3: Install from the printer CD (Windows only) 1. Insert the printer CD into the computer. 2. Continue with 6. Install the software. 6. Install the software Windows solution 1. Insert the printer CD into the computer, or launch the software installation file downloaded from the Web. 2. The software installer detects the language of the operating system, and then it displays the main menu of the installation program in the same language. When installing from the CD, if the installer program does not start after 30 seconds, browse the CD drive on the computer and launch the file named SETUP.EXE. 3. The Software Selection screen details the software to be installed. The recommended software installation includes the print driver and software for all available printer features. To customize the software installed, click the Customize software selections link. When finished, click the Next button. 4. Follow the on-screen instructions to install the software. 5. When prompted to select a connection type, select the appropriate option for the type of connection: Directly connect this computer using a USB cable Connect through a network Help me set up a first-time wireless connection NOTE: When connecting through a network, the easiest way to detect the printer is to select Automatically find my printer on the network. NOTE: For wireless installation, select the option to Help me set up a first-time wireless connection, and then select Yes, retrieve the wireless settings on my computer. OS X solution 1. The software installer detects the language of the operating system, and then it displays the main menu of the installation program in the same language. 2. Follow the on-screen instructions to install the software. 3. At the end of the software installation process, use the HP Utility Setup Assistant to configure printer options. 7. Mobile and wireless printing (optional) 7.1 Connect the device to the wireless network To print from a phone or tablet, connect the device to the same wireless network as the printer. Apple ios devices (AirPrint): Open the item to print, and select the Action icon. Select Print, select the printer, and then select Print. Newer Android devices (4.4 or newer): Open the item to print, and select the Menu button. Select Print, select the printer, and select Print. Some devices require downloading the HP Print Service plugin app from the Google Play store. Older Android Devices (4.3 or older): Download the HP eprint app from the Google Play store. Windows Phone: Download the HP AiO Remote app from the Windows Store. Learn more about mobile printing To learn more about other mobile printing options, including additional eprint solutions, scan the QR code, or see the Mobile printing section of the User Guide. 7.2 Wi-Fi Direct (dw wireless model only) Wi-Fi Direct enables close-proximity printing from a wireless mobile device directly to an Wi-Fi Direct-enable printer without requiring a connecting to a network or the Internet. NOTE: The printer might require a firmware update to use this feature. Enable Wi-Fi Direct 1. Print a Network Configuration Page to identify the printer IP address. On the control panel, press and hold the Cancel (X) button until the ready light starts to blink, and then release the button. The test page prints. 2. Enter the printer IP address into the address line of your Web browser. The Embedded Web Server (EWS) screen displays. Example IP address: Click the Networking tab. 4. Click Wi-Fi Direct Setup. 5. Select the check box next to Wi-Fi Direct Printing Name (SSID), and then enter the network name SSID in the field. 6. Click Apply. The IP address of the mobile device displays on the Networking tab. NOTE: To find the network name (SSID), click the Wireless Configuration menu from the Networking tab. For more information on wireless printing and wireless setup, go to 2

3 8. Set up HP eprint via (optional) Use HP eprint via to print documents by sending them as an attachment to the printer s address from any enabled device, even from devices that are not on the same network. To use HP eprint via , the printer must meet these requirements: The printer must be connected to a wired or wireless network and have Internet access. HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected. Enable HP Web Services (n and dw models only) 1. On the printer control panel, press the OK button. 2. Scroll to the HP Web Services menu, and press the OK button. 3. Scroll to the Print Information Sheet option, and press the OK button. The information page contains the printer code that you use to registger your HP printer at HP Connected. 4. Go to to create an HP eprint account and complete the setup process. Troubleshooting User Guide The User Guide includes printer usage and troubleshooting information. It is available on the printer CD and on the Web: 1. Go to or 2. Click Manuals. For Windows, the User Guide is copied to the computer during the recommended software installation. Windows XP, Windows Vista, and Windows 7 Click Start, select Programs or All Programs, select HP, select the folder for the HP printer, and then select Help. Windows 8 On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, click the icon with the printer s name, and then select Help. Check for firmware updates 1. On the printer control panel, press the OK button. 2. Scroll to the Services menu, and press the OK button. 3. Select LaserJet Update. 4. Select Check for Updates Now. Additional support resources For HP s all-inclusive help for the printer, go to or Solve problems Find advanced configuration instructions Download software updates Join support forums Find warranty and regulatory information Mobile printing resources Wired (Ethernet) network connection Verify that the printer is attached to the correct network port using a cable of the correct length. Verify the lights next to the network port are lit. Verify the print driver is installed on the computer. Test the network connection by pinging the network: Windows Click Start > Run. Type cmd, and press Enter. Type ping, type a space, type the printer IP address, and then press Enter. Example IP address: OS X Open the Network Utility, and type the IP address in the ping pane. Press Enter. Example IP address: If the window displays round-trip times, the network is working. If the ping does not work, try restarting the printer and recheck all of the connection steps. Wireless network connection (dw wireless model only) Verify that the network cable is not connected. The printer cannot connect to a wireless network when a network cable is connected. Verify that the printer and wireless router are turned on and have power. Also make sure the wireless switch is turned on. Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router). Verify the print driver is installed on the computer. Verify that the computer and printer connect to the same wireless network. For Mac, verify that the wireless router supports Bonjour. Restart the wireless router. 3

4 English... 1 Bahasa Indonesia...4 한국어... 7 ไทย...10 Panduan Persiapan LaserJet Pro M402, M403 繁体中文...13 Tiếng Việt PENTING: Ikuti Langkah 1-2 pada poster konfigurasi perangkat keras printer, lalu lanjutkan dengan Langkah Konfigurasi awal pada panel kontrol Setelah menghidupkan printer, tunggu proses inisialisasi. Ikuti perintah dan gunakan tanda panah pada panel kontrol untuk mengkonfigurasi pengaturan berikut: Bahasa Lokasi Pengaturan default Dalam Default Settings (Pengaturan Default), pilih salah satu dari pilihan berikut: Dikelola sendiri: Pengaturan default yang dioptimalkan untuk pengalaman pengaturan, konfigurasi, dan pembaruan terpandu. Dikelola TI: Pengaturan default yang dioptimalkan untuk kemampuan pengelolaan cepat dengan meningkatkan keamanan. Pengaturan dapat disesuaikan sepenuhnya setelah konfigurasi awal. 4. Memilih metode sambungan dan mempersiapkan penginstalan perangkat lunak Sambungan USB secara langsung antara printer dan komputer Gunakan kabel USB jenis A-ke-B. Windows 1. Untuk Windows 7 atau versi yang lebih rendah, jangan sambungkan kabel USB sebelum menginstal perangkat lunak. Proses penginstalan meminta untuk menyambungkan kabel pada waktu yang tepat. Jika kabel telah tersambung, hidupkan ulang printer saat penginstalan meminta untuk menyambungkan kabel. 2. Lanjutkan dengan "5. Mencari atau men-download file instalan perangkat lunak". CATATAN: Saat penginstalan perangkat lunak berlangsung, tetapkan pilihan ke Directly connect this computer using a USB cable (Sambungkan komputer ini secara langsung menggunakan kabel USB). Mac 1. Untuk Mac, sambungkan kabel USB antara komputer dan printer sebelum menginstal perangkat lunak. 2. Lanjutkan dengan "5. Mencari atau men-download file instalan perangkat lunak". Sambungan jaringan nirkabel internal (hanya model dw) Sambungan jaringan berkabel (Ethernet) Gunakan kabel jaringan standar. 1. Sambungkan kabel jaringan ke printer dan jaringan. Tunggu beberapa menit agar printer mendapatkan alamat jaringan. 2. Di panel kontrol printer, tekan tombol OK. Buka menu Network Setup (Konfigurasi Jaringan). Panel kontrol akan menampilkan alamat IP secara default. Catat alamat IP untuk digunakan saat penginstalan perangkat lunak berlangsung. Contoh alamat IP: Jika printer tidak menampilkan alamat jaringan di layar Home (Awal), konfigurasikan alamat IP secara manual di panel kontrol. Untuk mengkonfigurasi alamat IP secara manual, lihat "Mengkonfigurasi alamat IP secara manual". 3. Lanjutkan dengan "5. Mencari atau men-download file instalan perangkat lunak". CATATAN: Saat penginstalan perangkat lunak berlangsung, tetapkan pilihan ke Connect through a network (Sambungkan melalui jaringan). Mengkonfigurasi alamat IP secara manual Untuk mendapatkan informasi tentang cara mengkonfigurasi alamat IP secara manual, lihat Panduan Pengguna printer atau 1. Untuk menyambungkan printer ke jaringan nirkabel (Wi-Fi), pastikan printer, jalur akses, dan komputer telah dihidupkan dan komputer tersambung ke jaringan nirkabel. 2. Kabel USB diperlukan. 3. Lepas kabel USB atau Ethernet yang tersambung ke printer. 4. Untuk mencetak dari komputer, lanjutkan ke "5. Mencari atau men-download file instalan perangkat lunak". 4

5 5. Mencari atau men-download file instalan perangkat lunak Metode 1: Download dari HP Easy Start (Windows dan OS X) 1. Kunjungi 123.hp.com/laserjet, lalu klik Download. 2. Ikuti instruksi di layar dan konfirmasi untuk menyimpan file di komputer. 3. Jalankan file perangkat lunak dari folder tempat menyimpan file, lalu lanjutkan dengan "6. Menginstal perangkat lunak". Metode 2: Download dari situs Web dukungan printer (Windows dan OS X) 1. Kunjungi atau 2. Pilih Software (Perangkat Lunak) dan drivers (driver). 3. Download perangkat lunak untuk model printer dan sistem operasi Anda. 4. Jalankan file penginstalan dengan mengklik file.exe atau.zip bila perlu, lalu lanjutkan dengan 6. Menginstal perangkat lunak. Metode 3: Instal dari CD printer (hanya Windows) 1. Masukkan CD printer ke komputer. 2. Lanjutkan dengan "6. Menginstal perangkat lunak". 6. Menginstal perangkat lunak Solusi Windows 1. Masukkan CD printer ke komputer, atau jalankan file instalan perangkat lunak yang telah di-download dari Web. 2. Penginstal perangkat lunak menemukan bahasa sistem operasi, lalu menampilkan menu utama program penginstalan dalam bahasa yang sama. Saat melakukan penginstalan dari CD, jika program penginstal tidak dimulai setelah 30 detik, telusuri drive CD pada komputer, lalu jalankan file SETUP.EXE. 3. Layar Software Selection (Pilihan Perangkat Lunak) merinci perangkat lunak yang akan diinstal. Penginstalan perangkat lunak yang direkomendasikan mencakup driver cetak dan perangkat lunak untuk semua fitur printer yang tersedia. Untuk menyesuaikan perangkat lunak yang diinstal, klik link Customize software selections (Sesuaikan pilihan perangkat lunak). Setelah selesai, klik tombol Next (Berikutnya). 4. Ikuti petunjuk di layar untuk menginstal perangkat lunak. 5. Bila diminta untuk memilih jenis sambungan, pilih pilihan yang tepat untuk jenis sambungan. Directly connect this computer using a USB cable (Sambungkan komputer ini secara langsung menggunakan kabel USB) Connect through a network (Sambungkan melalui jaringan) Help me set up a first-time wireless connection (Bantu saya mengkonfigurasi sambungan nirkabel untuk pertama kali) CATATAN: Saat menyambung melalui jaringan, cara termudah untuk menemukan printer adalah dengan memilih Automatically find my printer on the network (Temukan printer saya di jaringan secara otomatis). CATATAN: Untuk penginstalan nirkabel, tetapkan pilihan ke Help me set up a first-time wireless connection (Bantu saya mengkonfigurasi sambungan nirkabel untuk pertama kali), lalu pilih Yes, retrieve the wireless settings on my computer (Ya, ambil pengaturan nirkabel di komputer saya). Solusi OS X 1. Penginstal perangkat lunak menemukan bahasa sistem operasi, lalu menampilkan menu utama program penginstalan dalam bahasa yang sama. 2. Ikuti petunjuk di layar untuk menginstal perangkat lunak. 3. Pada akhir proses penginstalan perangkat lunak, gunakan HP Utility Setup Assistant (Bantuan Konfigurasi Utilitas HP) untuk mengkonfigurasi pilihan printer. 7. Pencetakan seluler dan nirkabel (opsional) 7.1 Menyambungkan perangkat ke jaringan nirkabel Untuk mencetak dari ponsel atau tablet, sambungkan perangkat tersebut ke jaringan nirkabel yang juga digunakan untuk menyambungkan printer. Perangkat Apple ios (AirPrint): Buka item yang akan dicetak, lalu pilih ikon Action (Tindakan). Pilih Print (Cetak), pilih printer, lalu pilih Print (Cetak). Perangkat Android versi lebih baru (4.4 atau versi yang lebih baru): Buka item yang akan dicetak, lalu pilih tombol Menu. Pilih Print (Cetak), pilih printer, lalu pilih Print (Cetak). Perangkat tertentu mengharuskan Anda men-download aplikasi plugin HP Print Service dari Google Play Store. Perangkat Android versi lebih lama (4.3 atau versi yang lebih lama): Download aplikasi HP eprint dari Google Play Store. Windows Phone: Download aplikasi HP AiO Remote dari Windows Store. Selengkapnya tentang pencetakan seluler Untuk mengetahui selengkapnya tentang pilihan pencetakan seluler lainnya, termasuk solusi tambahan eprint, pindai kode QR, atau lihat bagian "Pencetakan seluler" dalam Panduan Pengguna Wi-Fi Direct (hanya model nirkabel dw) Wi-Fi Direct akan mengaktifkan pencetakan jarak dekat dari perangkat bergerak nirkabel secara langsung ke printer yang mengaktifkan Wi-Fi Direct tanpa memerlukan sambungan ke jaringan atau Internet. CATATAN: Printer mungkin memerlukan pembaruan firmware untuk menggunakan fitur ini. Mengaktifkan Wi-Fi Direct 1. Cetak Network Configuration Page (Halaman Konfigurasi Jaringan) untuk mengidentifikasi alamat IP printer. Di panel kontrol, tekan dan tahan tombol Batal (X) hingga lampu siap mulai berkedip, lalu lepas tombol. Halaman pengujian akan dicetak. 2. Masukkan alamat IP printer ke baris alamat di browser web. Layar Embedded Web Server (EWS) akan ditampilkan. Contoh alamat IP: Klik tab Networking (Jaringan). 4. Klik Wi-Fi Direct Setup (Konfigurasi Wi-Fi Direct). 5. Centang kotak Wi-Fi Direct Printing Name (SSID) (Nama Pencetakan Wi-Fi Direct (SSID)), lalu masukkan nama jaringan SSID dalam bidang tersebut. 6. Klik Apply (Terapkan). Alamat IP perangkat bergerak akan ditampilkan di tab Networking (Jaringan). CATATAN: Untuk menemukan nama jaringan (SSID), klik menu Wireless Configuration (Konfigurasi Nirkabel) dari tab Networking (Jaringan). Untuk informasi selengkapnya tentang pencetakan nirkabel dan pengaturan nirkabel, kunjungi

6 8. Mengatur HP eprint via (opsional) Gunakan HP eprint via untuk mencetak dokumen dengan mengirimnya sebagai lampiran ke alamat printer dari perangkat apa pun yang mendukung , bahkan dari perangkat di jaringan yang berbeda. Untuk menggunakan HP eprint via , printer harus memenuhi persyaratan ini: Printer harus disambungkan ke jaringan berkabel atau nirkabel dan memiliki akses Internet. HP Web Services harus diaktifkan pada printer dan printer harus terdaftar di HP Connected. Mengaktifkan HP Web Services (hanya model n dan dw) 1. Di panel kontrol printer, tekan tombol OK. 2. Gulir ke menu HP Web Services, lalu tekan tombol OK. 3. Gulir ke pilihan Print Information Sheet (Cetak Lembar Informasi), lalu tekan tombol OK. Halaman informasi berisi kode printer yang Anda gunakan untuk mendaftarkan printer HP di HP Connected. 4. Kunjungi untuk membuat akun HP eprint dan menyelesaikan proses konfigurasi. Mengatasi Masalah Panduan Pengguna Panduan Pengguna mencakup informasi tentang penggunaan printer dan mengatasi masalah. Panduan pengguna tersedia pada CD printer dan web: 1. Kunjungi atau 2. Klik Manuals (Panduan). Untuk Windows, Panduan Pengguna akan disalin ke komputer saat penginstalan perangkat lunak yang direkomendasikan berlangsung. Windows XP, Windows Vista, dan Windows 7 Klik Start (Mulai), pilih Programs (Program) atau All Programs (Semua Program), pilih HP, pilih folder untuk printer HP, lalu pilih Help (Bantuan). Windows 8 Di layar Start (Mulai), klik kanan area kosong di layar, klik All Apps (Semua Aplikasi) pada panel aplikasi, klik ikon dengan nama printer, lalu pilih Help (Bantuan). Memeriksa pembaruan firmware 1. Di panel kontrol printer, tekan tombol OK. 2. Gulir ke menu Services (Layanan), lalu tekan tombol OK. 3. Pilih LaserJet Update (Pembaruan LaserJet). 4. Pilih Check for Updates Now (Periksa Pembaruan Sekarang). Sumber dukungan tambahan Untuk bantuan menyeluruh tentang printer dari HP, kunjungi atau Mengatasi masalah Menemukan petunjuk konfigurasi tingkat lanjut Men-download pembaruan perangkat lunak Mengikuti forum dukungan Mencari informasi jaminan dan peraturan Sumber pencetakan seluler Sambungan jaringan berkabel (Ethernet) Pastikan printer telah tersambung ke port jaringan yang benar menggunakan kabel dengan panjang yang benar. Pastikan lampu di sebelah port jaringan telah menyala. Pastikan driver cetak telah terinstal di komputer. Uji sambungan jaringan dengan melakukan ping jaringan: Windows Klik Start (Mulai) > Run (Jalankan). Ketik cmd, lalu tekan Enter. Ketik ping, ketik spasi, ketik alamat IP printer, lalu tekan Enter. Contoh alamat IP: OS X Buka Network Utility (Utilitas Jaringan), lalu ketik alamat IP di jendela ping. Tekan Enter. Contoh alamat IP: Jika jendela menampilkan waktu respons (round-trip time), jaringan bekerja. Jika ping tidak berjalan, coba hidupkan ulang printer, lalu periksa kembali semua langkah sambungan. Sambungan jaringan nirkabel (hanya model nirkabel dw) Pastikan kabel jaringan tidak tersambung. Printer tidak dapat menyambung ke jaringan nirkabel jika kabel jaringan tersambung. Pastikan printer dan router nirkabel telah diaktifkan dan memiliki daya. Pastikan juga sakelar nirkabel telah diaktifkan. Pastikan printer telah berada dalam jangkauan jaringan nirkabel. Untuk sebagian besar jaringan, printer harus berada dalam jarak 30 m (100 kaki) dari jalur akses nirkabel (router nirkabel). Pastikan driver cetak telah terinstal di komputer. Pastikan komputer dan printer telah tersambung ke jaringan nirkabel yang sama. Untuk Mac, pastikan router nirkabel mendukung Bonjour. Hidupkan ulang router nirkabel. 6

7 중요 : 프린터하드웨어설치포스터의 1~2단계를수행한다음 3단계를진행하십시오. LaserJet Pro M402, M403 시작설명서 English... 1 Bahasa Indonesia... 4 한국어... 7 ไทย...10 繁体中文...13 Tiếng Việt...16 프린터를켠후초기화될때까지기다립니다. 제어판에표시되는메시지에따라화살표키를사용하여다음과같은설정을구성합니다. 언어 위치 기본설정기본설정에서다음옵션중하나를선택합니다. 자가관리 : 설정, 구성및업데이트에대해안내하기위해최적화된기본설정. IT 관리 : 향상된보안과장비관리를위해최적화된기본설정입니다. 설정은초기설정후모두사용자정의할수있습니다 제어판에서초기설정을완료합니다 4. 연결방법을선택하고소프트웨어설치를준비합니다 프린터와컴퓨터간직접 USB 연결 A-B 형 USB 케이블을사용합니다. Windows 1. Windows 7 이하버전의경우, 소프트웨어를설치하기전에 USB 케이블을연결하지마십시오. 설치과정중에케이블을연결하라는메시지가표시됩니다. 케이블이이미연결된경우, 설치중케이블을연결하라는메시지가표시되면프린터를재시작합니다 소프트웨어설치파일을찾거나다운로드 로진행합니다. 참고 : 소프트웨어를설치하는동안 USB 케이블을사용하여이컴퓨터에직접연결 옵션을선택합니다. Mac 1. Mac 의경우, 소프트웨어를설치하기전에 USB 케이블을컴퓨터와프린터에연결합니다 소프트웨어설치파일을찾거나다운로드 로진행합니다. 유선 ( 이더넷 ) 네트워크연결표준네트워크케이블을사용합니다. 1. 네트워크케이블을프린터와네트워크에연결합니다. 프린터에서네트워크주소를받을때까지몇분대기합니다. 2. 프린터제어판에서확인버튼을누릅니다. 네트워크설정메뉴를엽니다. 기본적으로제어판에 IP 주소가표시됩니다. 소프트웨어설치중사용할 IP 주소를메모합니다. IP 주소예 : 프린터의홈화면에네트워크주소가표시되지않는경우, 제어판에서수동으로 IP 주소를구성합니다. IP 주소를수동으로구성하려면 IP 주소수동으로구성 을참조하십시오 소프트웨어설치파일을찾거나다운로드 로진행합니다. 참고 : 소프트웨어를설치하는동안네트워크를통해연결옵션을선택합니다. 내장무선네트워크연결 (dw 무선모델만해당 ) 1. 프린터를무선 (Wi-Fi) 네트워크에연결하려면프린터, 액세스지점및컴퓨터가켜져있어야하며컴퓨터가무선네트워크에연결되어있어야합니다. 2. USB 케이블이필요합니다. 3. 프린터에연결된모든 USB 또는이더넷케이블을분리합니다. 4. 컴퓨터에서인쇄하려면 5. 소프트웨어설치파일을찾거나다운로드 로진행합니다. IP 주소수동으로구성 수동으로 IP 주소를구성하는방법에대한자세한내용은프린터사용설명서 또는 을참조하십시오. 7

8 5. 소프트웨어설치파일을찾거나다운로드 방법 1: HP Easy Start 에서다운로드 (Windows 및 OS X) hp.com/laserjet 으로이동한다음다운로드를클릭합니다. 2. 화면의안내와알림에따라컴퓨터에파일을저장합니다. 3. 파일이저장된폴더에서소프트웨어파일을실행하고 6. 소프트웨어설치 를진행합니다. 방법 2: 프린터지원웹사이트에서다운로드 (Windows 및 OS X) 1. 또는 으로이동합니다. 2. 소프트웨어및드라이버를선택합니다. 3. 해당프린터모델및운영체제에맞는소프트웨어를다운로드합니다. 4. 필요에따라.exe 또는.zip 파일을클릭하여설치파일을실행하고 6. 소프트웨어설치 를계속합니다. 방법 3: 프린터 CD에서설치 (Windows만해당 ) 1. 컴퓨터에프린터 CD를넣습니다 소프트웨어설치 를진행합니다. 6. 소프트웨어설치 Windows 솔루션 1. 컴퓨터에프린터 CD 를삽입하거나웹에서다운로드한소프트웨어설치파일을실행합니다. 2. 소프트웨어설치프로그램에서운영체제의언어를감지한후설치프로그램의기본메뉴를동일한언어로표시합니다. CD 에서설치하는경우 30 초후에도설치프로그램이시작되지않으면컴퓨터의 CD 드라이브를검색하여이름이 SETUP.EXE 인파일을실행합니다. 3. 소프트웨어선택화면에설치할소프트웨어에대한세부정보가표시됩니다. 권장소프트웨어설치에는제공되는모든프린터기능을위한인쇄드라이버및소프트웨어가포함됩니다. 설치된소프트웨어를사용자정의하려면소프트웨어선택사용자정의링크를클릭합니다. 작업이끝나면다음버튼을클릭합니다. 4. 화면의지시에따라소프트웨어를설치합니다. 5. 연결유형을선택하라는메시지가표시되면연결유형에적합한옵션을선택합니다. USB 케이블을사용하여이컴퓨터에직접연결 네트워크를통해연결 최초무선연결설정지원참고 : 네트워크를통해연결할때프린터를검색하는가장쉬운방법은네트워크에서내프린터자동으로찾기를선택하는것입니다. 참고 : 무선설치의경우최초무선연결설정지원옵션을선택한다음 예, 내컴퓨터의무선설정을검색합니다 를선택합니다. OS X 솔루션 1. 소프트웨어설치프로그램에서운영체제의언어를감지한후설치프로그램의기본메뉴를동일한언어로표시합니다. 2. 화면의지시에따라소프트웨어를설치합니다. 3. 소프트웨어설치과정마지막에 HP 유틸리티설정지원을사용하여프린터옵션을구성합니다. 7. 모바일및무선인쇄 ( 선택사항 ) 7.1 무선네트워크에장치연결휴대폰이나태블릿에서인쇄하려면장치를프린터와동일한무선네트워크에연결합니다. Apple ios 장치 (AirPrint): 인쇄할항목을열고작업아이콘을선택합니다. 인쇄를선택하고프린터를선택한다음인쇄를선택합니다. 신규 Android 장치 (4.4 이상버전 ): 인쇄할항목을열고메뉴버튼을선택합니다. 인쇄를선택하고프린터를선택한다음인쇄를선택합니다. 일부장치의경우 Google Play 스토어에서 HP 인쇄서비스플러그인앱을다운로드해야합니다. 이전 Android 장치 (4.3 이하버전 ): Google Play 스토어에서 HP eprint 앱을다운로드합니다. Windows 폰 : Windows Store에서 HP AiO Remote 앱을다운로드합니다. 모바일인쇄에대해자세히알아보기 추가적인 eprint 에솔루션을포함하여, 기타모바일인쇄옵션에대한자세한내용은 QR 코드를스캔하거나사용설명서의 " 모바일인쇄 " 섹션을참조하십시오. 7.2 Wi-Fi Direct (dw 무선모델만해당 ) Wi-Fi Direct 는네트워크나인터넷에연결할필요없이무선모바일장치에서 Wi-Fi Direct 지원프린터로근접인쇄할수있도록지원합니다. 참고 : 이기능을사용하려면프린터의펌웨어를업데이트해야할수있습니다. Wi-Fi Direct 활성화 1. 네트워크구성페이지를인쇄하여프린터의 IP 주소를찾습니다. 준비표시등이점멸할때까지제어판의취소 (X) 버튼을누른채대기합니다. 테스트페이지가인쇄됩니다. 2. 프린터의 IP 주소를웹브라우저의주소입력란에입력합니다. HP 내장웹서버 (EWS) 화면이표시됩니다. IP 주소예 : 네트워킹탭을클릭합니다. 4. Wi-Fi Direct 설정을클릭합니다. 5. Wi-Fi Direct 인쇄이름 (SSID) 옆에있는확인란을선택한다음, 필드에네트워크이름 SSID 를입력합니다. 6. 적용을클릭합니다. 모바일장치의 IP 주소가네트워킹탭에표시됩니다. 참고 : 네트워크이름 (SSID) 을찾으려면네트워킹탭의무선구성메뉴를클릭합니다. 무선인쇄및무선설정에대한자세한내용은 에서확인하십시오. 8

9 8. 이메일을통한 HP eprint 설정 ( 선택사항 ) 이메일을통한 HP eprint 를사용하면장치가동일한네트워크상에없어도이메일을사용할수있는모든장치에서프린터의이메일주소로문서를첨부파일로전송하여인쇄할수있습니다. 이메일을통한 HP eprint 를사용하려면프린터가다음요구사항을충족해야합니다. 프린터가유선또는무선네트워크에연결되어있고인터넷에접속되어야합니다. 프린터에 HP 웹서비스가활성화되어있어야하며, HP Connected 에프린터가등록되어있어야합니다. HP 웹서비스활성화 (n 및 dw 모델만해당 ) 1. 프린터제어판에서확인버튼을누릅니다. 2. HP 웹서비스메뉴로스크롤한다음확인버튼을누릅니다. 3. 인쇄정보시트옵션으로이동한다음확인버튼을누릅니다. 정보페이지에는 HP 프린터를 HP Connected 에등록하는데사용되는프린터코드가있습니다 으로이동하여 HP eprint 계정을만들고설정과정을완료합니다. 문제해결 사용설명서사용설명서는프린터사용법및문제해결정보를포함합니다. 프린터 CD 및웹에서제공됩니다 또는 으로이동합니다. 2. 설명서를클릭합니다. Windows 의경우권장소프트웨어를설치하는동안사용설명서가컴퓨터에복사됩니다. Windows XP, Windows Vista 및 Windows 7 시작을클릭하고, 프로그램또는모든프로그램, HP 를차례로선택하고, HP 프린터폴더를선택한후도움말을선택합니다. Windows 8 시작화면에서화면의빈공간을마우스오른쪽버튼으로클릭하고, 앱표시줄에서모든앱을클릭한후, 프린터이름이있는아이콘을클릭하고도움말을클릭합니다. 펌웨어업데이트확인 1. 프린터제어판에서확인버튼을누릅니다. 2. 서비스메뉴로스크롤한다음확인버튼을누릅니다. 3. LaserJet 업데이트를선택합니다. 4. 지금업데이트확인을선택합니다. 추가지원리소스 F 프린터에대한모든것을포함하는 HP 도움말은 또는 에서확인하십시오. 문제해결 고급구성지침찾기 소프트웨어업데이트다운로드 지원포럼가입 보증및규정정보찾기 모바일인쇄리소스 유선 ( 이더넷 ) 네트워크연결 프린터가올바른길이의케이블을사용하여올바른네트워크포트에연결되어있는지확인합니다. 네트워크포트옆에있는표시등이켜져있는지확인합니다. 프린터드라이버가컴퓨터에설치되어있는지확인합니다. 네트워크에 ping 을수행하여네트워크통신을테스트합니다. Windows 시작 > 실행을클릭합니다. cmd 를입력하고 Enter 를누릅니다. ping, 공백, 프린터 IP 주소를차례로입력한다음 Enter 를누릅니다. IP 주소예 : OS X 네트워크유틸리티를열고 ping 창에 IP 주소를입력합니다. Enter 를누릅니다. IP 주소예 : 창에왕복시간이표시되면네트워크가작동중입니다. ping 이작동하지않는경우, 프린터를재시작하고모든연결단계를다시확인합니다. 무선네트워크연결 (dw 무선모델전용 ) 네트워크케이블이연결되어있지않은지확인합니다. 네트워크케이블이연결되어있는경우프린터가무선네트워크에연결할수없습니다. 프린터및무선라우터가켜져있고전원에이상이없는지확인합니다. 무선스위치가켜져있는지도확인합니다. 프린터가무선네트워크범위내에있는지확인합니다. 대부분의네트워크에서는프린터가무선액세스지점 ( 무선라우터 ) 의 30m(100ft) 이내에있어야합니다. 프린터드라이버가컴퓨터에설치되어있는지확인합니다. 컴퓨터및프린터가동일한무선네트워크에연결되어있는지확인합니다. Mac 의경우무선라우터에서 Bonjour 를지원하는지확인합니다. 무선라우터를재시작합니다. 9

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13 重要事項 : LaserJet Pro M402 M403 入門指南 English... 1 Bahasa Indonesia... 4 한국어... 7 ไทย...10 繁体中文 Tiếng Việt...16 依照印表機硬體設定海報的步驟 1-2 進行後, 再繼續執行步驟 3 3. 控制面板上的初始設定開啟印表機電源後, 等待印表機初始化 依照控制面板上的提示並使用方向鍵設定下列設定 : 語言 位置 預設值在 預設值 下, 選擇其中一個選項 : 自我管理 : 引導式設定 組態及更新體驗的最佳化預設值 IT 管理 : 安全性增強的機群管理功能最佳化預設值 設定值在初始設定之後完全可自訂 4. 選擇連線方法並準備進行軟體安裝 直接在印表機與電腦之間連接的 USB 連線使用 A 對 B 型 USB 連接線 Windows 1. 對於 Windows 7 或以下版本, 請勿在安裝軟體之前連接 USB 連接線 安裝程序會在適當時間提示您接上連接線 如果連接線已經連接, 請在安裝提示告訴您將連接線接上時重新啟動印表機 2. 繼續執行 5. 找出或下載軟體安裝檔 註 : 進行軟體安裝時, 選擇 使用 USB 纜線直接連接這部電腦 的選項 Mac 1. 對於 Mac, 先連接電腦與印表機之間的 USB 纜線, 再進行軟體安裝 2. 繼續執行 5. 找出或下載軟體安裝檔 有線 ( 乙太網路 ) 網路連線使用標準網路線 1. 將網路線連接至印表機與網路 等待幾分鐘, 讓印表機取得網路位址 2. 在印表機控制面板上, 按下 OK 按鈕 開啟 Network Setup ( 網路設定 ) 功能表 控制面板預設將顯示 IP 位址 請記下 IP 位址以便在安裝軟體時使用 IP 位址範例 : 如果印表機沒有在主畫面顯示網路位址, 請在控制面板手動設定 IP 位址 若要手動設定 IP 位址, 請參閱 手動設定 IP 位址 3. 繼續執行 5. 找出或下載軟體安裝檔 註 : 進行軟體安裝時, 選擇 透過網路連接 的選項 內建無線網路連線 ( 僅限 dw 無線機型 ) 1. 若要將印表機連接至無線 (Wi-Fi) 網路, 請確定印表機 存取點和 電腦都已開啟電源, 而且電腦已連接至無線網路 2. 必須使用 USB 纜線 3. 拔掉任何已連接至印表機的 USB 或乙太網路纜線 4. 若要從電腦列印, 請繼續執行 5. 找出或下載軟體安裝檔 手動設定 IP 位址 如需有關如何手動設定 IP 位址的詳細資訊, 請參閱印表機使用指南 或 13

14 5. 找出或下載軟體安裝檔 方法 1: 從 HP Easy Start 下載 (Windows 和 OS X) 1. 前往 123.hp.com/laserjet, 然後按一下 Download( 下載 ) 2. 請按照螢幕上的指示和提示, 將檔案儲存至電腦 3. 從儲存軟體檔案的資料夾啟動軟體檔案, 然後繼續執行 6. 安裝軟體 方法 2: 從印表機支援網站下載 (Windows 和 OS X) 1. 前往 或 2. 選擇 Software and drivers( 軟體與驅動程式 ) 3. 下載適用於您印表機型號和作業系統的軟體 4. 視需要按一下.exe 或.zip 檔案以啟動安裝檔, 然後繼續執行 6. 安裝軟體 方法 3: 從印表機光碟安裝 ( 僅限 Windows) 1. 將印表機光碟插入電腦中 2. 繼續執行 6. 安裝軟體 6. 安裝軟體 Windows 解決方案 1. 將印表機光碟插入電腦中, 或啟動從網路下載的軟體安裝檔 2. 軟體安裝程式會偵測作業系統的語言, 然後以相同的語言顯示安裝程式的主功能表 從光碟安裝時, 如果安裝程式未在 30 秒鐘之後啟動, 請瀏覽電腦上的 CD 光碟機, 並啟動名稱為 SETUP.EXE 的檔案 3. 軟體選擇 畫面會詳細說明要安裝的軟體 建議的軟體安裝包括所有可用印表機功能的列印驅動程式及軟體 若要自訂已安裝的軟體, 請按一下 自訂軟體選擇 連結 完成時, 按一下 下一步 按鈕 4. 依照螢幕上的指示安裝軟體 5. 出現選取連線類型的提示時, 選擇適合連線類型的選項 : 使用 USB 纜線直接連接這部電腦 透過網路連接 協助我設定第一次無線連線註 : 透過網路連接時, 偵測印表機的最輕鬆方式就是選擇 Automatically find my printer on the network ( 自動在網路上尋找我的印表機 ) 註 : 進行無線安裝時, 選擇 協助我設定第一次無線連線 的選項然後選擇 Yes, retrieve the wireless settings on my computer ( 是, 擷取電腦上的無線設定 ) OS X 解決方案 1. 軟體安裝程式會偵測作業系統的語言, 然後以相同的語言顯示安裝程式的主功能表 2. 依照螢幕上的指示安裝軟體 3. 在軟體安裝程序結束時, 使用 HP Utility 設定小幫手來設定印表機選項 7. 行動列印和無線列印 ( 選用 ) 7.1 將裝置連接至無線網路若要從電話或平板電腦列印, 請將裝置連接至印表機所在的同一個無線網路 Apple ios 裝置 (AirPrint): 開啟要列印的項目, 然後選擇動作圖示 選擇 列印, 選擇印表機, 然後選擇 列印 較新的 Android 裝置 (4.4 或更新版本 ): 開啟要列印的項目, 然後選擇功能表按鈕 選擇 列印, 選擇印表機, 然後選擇 列印 有些裝置需要從 Google Play 商店下載 HP Print Service 外掛程式應用程式 較舊的 Android 裝置 (4.3 或更舊版本 ): 從 Google Play 商店下載 HP eprint 應用程式 Windows Phone: 從 Windows 市集下載 HP AiO Remote 應用程式 進一步了解行動列印 若要進一步了解其他行動列印選項 ( 包括其他 eprint 解決方案 ), 請掃描 QR 碼, 或參閱使用指南的 行動列印 一節 7.2 Wi-Fi Direct( 僅限 dw 無線機型 ) Wi-Fi Direct 可讓您直接從無線行動裝置, 對具備 Wi-Fi Direct 功能的印表機進行近距離列印, 而不需要連接至網路或網際網路 註 : 印表機可能需要韌體更新才能使用此功能 啟用 Wi-Fi Direct 1. 列印網路組態頁以找出印表機 IP 位址 在控制面板上, 按住 取消 (X) 按鈕直到就緒指示燈開始閃爍, 然後放開按鈕 測試頁就會開始列印 2. 在 Web 瀏覽器的位址列輸入印表機的 IP 位址 Embedded Web Server (EWS) 畫面隨即顯示 IP 位址範例 : 按一下 網路 標籤 4. 按一下 Wi-Fi Direct Setup (Wi-Fi Direct 設定 ) 5. 選擇 Wi-Fi Direct Printing Name (SSID) (Wi-Fi Direct 列印名稱 (SSID)) 旁邊的核取方塊, 然後在欄位中輸入網路名稱 SSID 6. 按一下 套用 行動裝置的 IP 位址會顯示在 網路 標籤上 註 : 若要尋找網路名稱 (SSID), 請按一下 網路 標籤中的 Wireless Configuration ( 無線設定 ) 功能表 如需無線列印及無線設定的詳細資訊, 請前往 14

15 8. 設定 HP eprint via ( 選用 ) 使用 HP eprint via , 您只要在任何具備電子郵件功能的裝置上, 將文件當做電子郵件附件傳送至印表機的電子郵件地址即可列印該文件, 即使您使用的裝置不在同一個網路上也沒問題 若要使用 HP eprint via , 印表機必須符合以下要求 : 印表機必須連線到有線或無線網路, 且必須能夠存取網際網路 印表機必須啟用 HP Web 服務, 而且您必須已向 HP Connected 註冊印表機 啟用 HP Web 服務 ( 僅限 n 和 dw 機型 ) 1. 在印表機控制面板上, 按下 OK 按鈕 2. 捲動至 HP Web 服務功能表, 然後按下 OK 按鈕 3. 捲動至列印資訊頁選項, 然後按下 OK 按鈕 資訊頁包含印表機代碼, 讓您用來向 HP Connected 註冊 HP 印表機 4. 前往 建立 HP eprint 帳戶並完成設定程序 疑難排解 使用指南使用指南包含印表機使用方式及疑難排解資訊 這可在印表機光碟或網路上取得 : 1. 前往 或 2. 按一下 Manuals ( 手冊 ) 對於 Windows, 使用指南會在進行建議的軟體安裝時複製到電腦 Windows XP Windows Vista 和 Windows 7 按一下 開始, 依序選擇 程式集 或 所有程式 HP HP 印表機的資料夾, 然後選擇 說明 Windows 8 在 開始 畫面中, 以滑鼠右鍵按一下畫面中的空白區域, 按一下應用程式列的 所有應用程式, 然後按一下顯示印表機名稱的圖示並選擇 說明 檢查韌體更新 1. 在印表機控制面板上, 按下 OK 按鈕 2. 捲動至服務功能表, 然後按下 OK 按鈕 3. 選擇 LaserJet 更新 4. 選擇 立即檢查更新 其他支援資源 如需包含印表機所有相關資訊的 HP 說明, 請前往 或 解決問題 尋找進階組態設定指示 下載軟體更新 加入支援論壇 尋找保固及法規資訊 行動列印資源 有線 ( 乙太網路 ) 網路連線 確認印表機以長度合適的纜線連接到正確的網路連接埠 確認網路連接埠旁邊的指示燈已亮起 確認電腦已安裝列印驅動程式 使用 Ping 指令偵測網路以測試網路通訊 : Windows 按一下 開始 > 執行 輸入 cmd, 並按下 Enter 依序輸入 ping 空格 印表機 IP 位址, 然後按下 Enter IP 位址範例 : OS X 開啟 網路工具程式, 並在 Ping 窗格中輸入 IP 位址 按下 Enter IP 位址範例 : 如果視窗顯示往返時間, 表示網路運作正常 如果 Ping 沒有作用, 請嘗試重新啟動印表機, 再重新檢查所有的連線步驟 無線網路連線 ( 僅限 dw 無線機型 ) 確認未連接網路線 當網路線已連接時, 印表機無法連接至無線網路 確認印表機和無線路由器已開啟且接通電源 此外, 確定無線開關已開啟 確認印表機位於無線網路範圍內 對多數網路而言, 印表機必須是在距離無線存取點 ( 無線路由器 )30 公尺 (100 英呎 ) 以內的位置 確認電腦已安裝列印驅動程式 確認電腦和印表機連接至相同的無線網路 若是使用 Mac, 請確認無線路由器支援 Bonjour 重新啟動無線路由器 15

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20 2015 Copyright HP Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark Credits Windows is a U.S. registered trademark of Microsoft Corporation. FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio-frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase separation between equipment and receiver. Connect equipment to an outlet on a circuit different from that to which the receiver is located. Consult your dealer or an experienced radio/tv technician. Any changes or modifications to the product that are not expressly approved by HP could void the user s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. For more regulatory information, see the electronic user guide. HP shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.