EXECUTIV E SUMM ARY. - -, -. -, 4 - ( ) - ( ),, - ( ) P&G - ( ). 1. : - - P BR(20 03-3) 1
- Toyota Way' 2 : -, - (Our Credo) -,, -, 3. : P&G, CEO! - P&G CEO CEO - CEO, P&G CEO - P&G (learn by doing)' - OJT, Functional training, Corporate training 4. : Win-Win - MDT(Management Development Training) -, -, - 4. -, -,, -, -,, 2
.. - (Hesse, 1932) (Journey to the East) (Leo), -,,, -,,,,, - (change agent) P BR(20 03-3) 3
. -,, -, - 4, - 4
. -,, - P&G - < 1> P&G - - -,, - Lea rn by Doing' - MDT(Ma nage me nt Deve lopme nt Tra ining) - P BR(20 03-3) 5
. 1. - CEO CEO < 2> CEO - CEO - - 200 CEO - (,,, ) - CEO : - 6
1) - 10 (career path) Sony CEO - CEO, < 1> : - P BR(20 03-3) 7
(SCE) CEO 1,2 2000 9 CEO - CEO 1,,, 2 (executive human resources committee) CEO 2000 Sony University 18 500 CEO 2) - 1/ 3, 2/ 3 5, 2001 4 CEO, - CEO (Toyota Institute)' Toyota Way' Toyota Way 2001',, 8
, < 2> Toyota Way 2001 : (2001. 5. 25) - 300 ( 10%, 3%, 1.5%), 3, 180 ( 90, 90 ), Toyota Way' P BR(20 03-3) 9
2. - 2003 2 18, 5 2003 2 12 (Harris Interactive Survey), 2002 8,, 4 -, 1943 (Our Credo)' 4,,, 1982 - (responsibility), (respect), (job security), (equity), (safety), (family warm), -, 10
-, 3 1) 1 : - ' (Standards of Leade rs hip)' FrameworkS ( - - ) < 3> (Value) (Pe rfo rmance) (Leaders hip) - - -,,,,,,,,,,,,,,,,, : www.jnj.com PBR(2003-3) 11
2) 2 : - : -Lead Proces s,, - (Executive Conference), (Management Development), (Leadership Challenges) 3 (Action Learning) < 4> ( ),,,, 5 (, 3 ( 4 4 1 Follow-Up 6 ) 20 28 ) 9 9 4 0 130 : Robert M. Fulmer(2001), "Johnson & Johnson : Framew orks for leadership ", Organizational Dynamics, Vol. 29, N o. 2 12
3) 3 : -, 18 -, -,,,, (InfoNet), - PBR(2003-3) 13
3. P&G, CEO! - P&G P&G 1837 William Proctor James Gamble 165 70, 11,,,,,, 1879 120,, < 3> P&G (Co re Value) - P&G P&G, ",,,. 14
10 (1947 P&G ) P&G,,,,, - P&G 2002 500, 500,,, P&G, CEO P&G 1) : CEO - P&G CEO, CEO P&G, P&G (P&G People) - P&G,,,, 8 SAWs(Sucess Action for Winning) (Build the Business), (Leadership), (Capacity), (Risk-Taking), (Innovation), (Solution), (Collaboration), (Mastery) PBR(2003-3) 15
- P&G (MAF: Management Application Form), (PST: Problem Solve Test) 2, 1 15 20, 2 3 1 1 P&G, P&G 200:1 300:1 2) CEO - P&G CEO, P&G CEO, P&G CEO, P&G,,, P&G P&G -, P&G, P&G (learn by doing)',, 16
- Learn by Do ing ' (On-the-Job Training) (Functional Training),,, (Corporate Training) P&G P&G College Program' - (MB e-coach) P&G. (QuicKnowledge) (Career Advice Center) P&G P&G. 7 8 9 1) 1) Advanced Microsoft Excel, An Insider ' s Guide to Getting a Job at P&G, Business Etiquette, Introduction of PowerPoint, T otal Memory Workout, Advanced Microsoft Word for Window s, T he Art of Networking, How to Give a Great Presentation, Overcoming Shyness for Social Sucess in the Workplace PBR(2003-3) 17
4. Win-Win 1) - 1,600 5 20%, 2003 100, 2002 1 -,, 2) - 1951 6 -, 18
Win-Win - 1) MDT(Manage me nt Deve lo pme nt Training) - MDT MDT, MDT,, < 5> MDT(Manage me nt Deve lo pme nt Training) - - : Accounting & Finance, Sales & Marketing, Human Resources, Facilities Management - : Rooms Operations & Guest Service, Health Care & Resident Services - : - MDT, MDT,,,, PBR(2003-3) 19
2) -,, -,,,,,, < 6> - - :,, - :,,, - - : CEO 27 - (PRIDE) 4 (Perseverance), (Responsibility), (Integrity), (Discipline), (Enthusiasm) 20
.., - (Strateg ic Human Res o urce Deve lo pme nt), = -,,,, -, PBR(2003-3) 2 1
- HRD HRD (training), (development), (coaching & counseling), HRD, -, - Toyota Way,,, (Actio n Learning) -, (instructor) (facilitator), 22
. - GE,, Sony, ( : jjung@hri.co.kr 031)288-7354) ( : Chahus@hri.co.kr 031)288-7352) PBR(2003-3) 23