Vonage Convo 온라인컨퍼런스 2020 년 9 월 17 일, 목요일 www.vonage.com/events/convo 12:30 pm 4:30 pm 한국 Vonage Convo 온라인컨퍼런스는키노트발표 30 분전부터시작됩니다. 전시홀에서진행되는데모를확인하시고가상환영로비에서다른참석자들과교류를하시거나행사참여을위한기술적인부분을확인하시기바랍니다. 행사목록 환영로비 키노트 개별세션 질의응답및행사종료인사 그외다양한내용들! 리소스영역을확인하여업계동향에대한최신정보를확인하시거나최신고객경험에대한자료를다운받으시고시장동향비디오보고서를읽으십시오. 전시홀을방문하여가장일반적인사용사례를살펴보십시오. 주요고객사에서저희 API 를어떻게사용하고있는지확인하시고관련데모를직접경험하십시오. P.S: 숨겨진메가폰을찾으시고세션에참석하시여상품을받기위한포인트를획득하십시오! * 한국어, 일본어, 중국어에대한실번역이제공됩니다. * 노트북또는데스크탑의 Chrome/Firefox 사용을권장합니다. A world of new possibilities awaits 새롭고무한가능성이있는세계가기다리고있습니다
가상환영로비 ( 한국 ) 12:30pm-13:00pm 로비 / 전시홀 가상환영로비에서네트워크와기술적인부분확인및홀방문 Opening Keynote 메인세션 대강당 (Auditorium) 발표자 12:45pm-13:00pm 환영사 Vonage Executives 13:00pm-13:30pm 키노트 - 뉴노멀, 새로운가능성 Sunny Rao SVP & GM APAC 13:30pm-13:45pm 상호대화형옴니채널데모 Vonage API Team 13:45pm-14:00pm Visit Virtual Booths at Exhibit Hall 개별세션 1 - 컨버세이션의구축질의응답형개별세션 ( 한국 ) 14:00pm-14:15pm Room 1 Enhance call and CS experience with voice Abel Ng Customer Solutions Room 2 Quick look at SMS with Verified by Google sneak peak Yew Meng Kok Customer Solutions 14:15pm-14:30pm Add and authenticate real users safely Mahendra Mane Customer Solutions Reimagine customer experience with video Carlos Lopez Customer Solutions 14:30pm-14:45pm Create contextual, multichannel conversation in your customer journey Meng Fei Man Customer Solutions Add social chat for customer engagement & support Candy Chan Customer Solutions 14:45pm-15:00pm Visit Virtual Booths at Exhibit Hall
개별세션 1 - 컨버세이션의구축 ( 계속 ) 질의응답형개별세션 ( 한국 ) Room 3 ( 일본어진행 ) Room 4 Room 5 ( 중국어진행 ) 14:00pm-14:15pm 2FA customer/user authentication (Japanese) Noburo Goto Customer Solution Manager Add and authenticate real users safely Daniel Jang Customer Grow your revenue and wallet share with social chat apps (Chinese) Zhiyu Yang Customer Manoro Zhou Account Manager 14:15pm-14:30pm Multichannel interactions in a single thread (Japanese) Aaron Koga Customer 14:30pm-14:45pm Vonage Video API for digital transformation (Japanese) Masa Miyazawa Customer Reimagine customer experience with video Daniel Jang Customer Healthcare service reimagined with video (Chinese) Candy Chan Customer Beatrice Liu Account Manager
개별세션 2 - 고객발표고객사용사례 ( 한국 ) 15:00pm-15:15pm Room 1 Enhance digital learning with video Yueh Mei Liu Founder Heyhi Education Room 2 F&P s customer experience & automation initiative using Vonage & Salesforce platforms Rudi Khoury EVP Marketing & Customer Experience Fisher & Paykel Consumer Electronics 15:15pm-15:30pm Elevate delivery experience with WhatsApp and SMS failover Greta Bunawan Co-Founder PopBox Logistics Manage condo resident and visitor access easily and securely with voice and video Wei Shun Chee R&D Manager MQuest Facility Management 15:30pm-15:45pm Improve healthcare accessibility and outcome with video Kumar KV VP/Group CIO Narayana Health Healthcare 개별세션 2 - 고객발표 ( 계속 ) 고객사용사례 ( 한국 ) Room 3 ( 일본어진행 ) Room 4 Room 5 ( 영문및중국어자막 ) 15:00pm-15:15pm KAIKURA Cloud-based omnichannel communication made easy Takahiro Ejiri CEO Thinca CRM Add and protect users with pre-built, 2FA Brandon Kim KR PC OPS&Comm Team PUBG Gaming Seamless & secured customer engagement all in one App Ross Luo General Manager, Asia Pacific TUYA Smart IoT 15:15pm-15:30pm VR video meeting anywhere, simple and smart Hirokazu Morita CEO Spacely, Inc. VR Tech Reduce frauds and improve user experience with Number Insight Sally Han Cloud Platform Development Cell Kakao Corp Social Customer communication in the social era Benoit Salomon AVP, Product Owner - New Insurance Platform Manulife Insurance
맺음말 ( 한국 ) 대강당 (Auditorium) 15:45pm-16:00pm 16:00pm-16:30pm Vonage Townhall 애플리케이션을통한실질의응답세션 ( 참여를위하가이드는가상로비또는안내문을확인하십시오.) 전시홀가상부스방문 기타세션, 데모, 상호네트워크일정등! Vonage 솔루션영역을방문하여가장일반적인최신사용사례를살펴보시는동시에파트너쇼케이스에서매력적인데모를확인하십시오. 또한, 리소스센터에서최신자료들을다운로드하십시오. 방문하기가장좋은 : 12:30pm-13:00pm 13:45pm-14:00pm 14:45pm-15:00pm 16:00pm-16:30pm 모든세션과부스, 데모세션에참석하시기에이부족하시다면걱정하지마십시오! 모든세션과데모, 그리고자료들은추후요청에의해언제든지제공됩니다.