슬라이드 1
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1 Effectiveness & Efficiency About the Company Founded in 1996, 2e Consulting Co., Ltd. has been one of the leading total IT consulting companies in Korea. The company provides IT consulting services and solutions in three areas including Enterprise Architecture, IT Management, and Software Engineering. It delivers affordable solutions with desirable outcomes in the most efficient and effective way ranging from practical levels of business to CIO levels of business. Vision Customer through customer satisfaction Consultants through staff achievement Technology Development through continuous Research & Development Mission The company s mission is to achieve customer value maximization from customers success by optimizing business and Information Technology. Industry 2e Consulting Co., Ltd. provides consulting services for industries including Bank, Securities, Card, Insurance, Communication, Manufacturing, Merchandising, and Governmental Agencies. 정보시스템컨설팅을위한 Essence 활용 ( 부제 : 투이는왜 Essence 를선택하였는가?) Practice 분과 / 투이컨설팅신창섭이사 (inewstone@2e.co.kr)
2 1 Practice-Centric 2 Simple & Practical 3 Common Ground
3 방법론과현장의 GAP 과거에비해고객이원하는서비스는더욱다양화, 복잡화되고있음 따라서현장상황에맞춘프로세스대응은더욱어려워지고있음 예시 ) 컨설팅회사의방법론에대한고민 컨설팅회사의준비된서비스 고객이원하는컨설팅서비스 3
4 방법론과현장의 GAP 컨설팅사의서비스별방법론 = 각서비스정의에따라최적화 고객의 RFP 의서비스요구범위 컨설팅사의방법론 Planning Implementation Management 비즈니스 IT 전략계획 전사아키텍처수립 비즈니스모델링 서비스모델링 IT 인프라설계 IT 아키텍처구현 전사프로젝트관리 IT 조직프로세스설계 IT 서비스관리 Depth View Business Data Service Infra Governance Strategy Architecting Process Modeling PI 1) ISP & 차세대마스터플랜수립 Enterprise Architecture/ITA ISP 제안요청서범위 Data Data Modeling Quality SOA 2) UXB 3) TA 4) ( 사업기한은 3 개월?) Business Intelligence Data Integration Open Innovation S/W Architecting IT Governance IT 성과관리 ITPR 5) ITSM 6) Management PMO ( 프로젝트관리 ) S/W 개발방법론 (IE,CBD, ) Pre PMO Post PMO 주 1) PI : Process Innovation 주 2) SOA : Service-oriented Architecture 주 3) UXB : User Experience for Business 주 4) TA : Technical Architecting 주 5) ITPR : IT Process Reengineering 주 6) ITSM : IT Service Management 주 7) PMO : Project Management Officer 4
5 짧은수행기간의효과적대응 짧은수행기간대응전략 2 가지 1 Reference Model 의활용 + 2 최적의 Practice 선택과조합 업무및정보시스템종합진단 미래형비즈니스지원설계 사용자업무경험환경개선 실용적 IT 아키텍처정의 IT 거버넌스항해지도만들기 전행 IT 종합진단방법론 Analytics 프로세스개선방법론 User Experience 방법론 EA/ISP 방법론 IT 관리체계개선방법론 고려요소 은행참조모델증권참조모델보험참조모델 차세대보험차세대개선과제차세대보험차세대보험차세대보험 Issue Pool Pool 개선과제정의프로세스모델데이터모델차세대보험이슈차세대보험차세대보험프로세스 Pool 개선과제 Pool 체계도 / 모델 구축목적 기업특성 View Depth Strategy Model Business Process Data IT Infra Management ISP EA ITG PI DI BI PM DM ITI UX SOA PMO ITPR 차세대보험개선과제정의 차세대보험데이터모델 요구사항 Application SA BS(Meta Data, BRMS) 선진기업벤치마킹을통한혁신주도관점 팀원역량 기업차별화를목적으로한경쟁력향상관점 5
6 짧은수행기간의효과적대응 표준이없는각방법론의효과적조합에는상당한노력이요구됨 1 Reference Model 의활용 + 2 최적의 Practice 선택과조합 업무및정보시스템종합진단 미래형비즈니스지원설계 사용자업무경험환경개선 실용적 IT 아키텍처정의 IT 거버넌스항해지도만들기 전행 IT 종합진단방법론 Analytics 프로세스개선방법론 User Experience 방법론 EA/ISP 방법론 IT 관리체계개선방법론 6
7 방법론간의 Best Practice 공유 방법론을이루는세부 Practice 관점에서는다수의서비스간에공유되는영역이존재 Depth View Business Process Data IT Infra Management ISP Strategy EA ITG PI DI Model BI PM DM ITI UX SOA PMO ITPR Application SA BS(Meta Data, BRMS) 7
8 방법론간의 Best Practice 공유 2e 의방법론들은타방법론들의장점들을서로모방흡수하며발전하여왔음 하지만효과적학습과적용에는상당한어려움이있었음 방법론영향도예시 서비스성숙도 PI 3.0 DI DW ISP DI 2.0 EA ISP 2.0 UX PI PI 2.0 BIG data ISP 3.0 시간 8
9 새로운패러다임 : 프렉티스핵심이되다 RUP 와같은전통적프로세스는요구분석, TDD, 아키텍처, CBD 개발등각기다른단위 목적의성취를돕는 ( 눈에보이지도명확하지도않은 ) 프렉티스들을섞어놓은것과같다 1 각프렉티스는다른프렉티스와분리되어관리되며, 쉽게분리가능하도록구성 2 필수적인것과그렇지않은것을분리 3 명시적지식을암묵적지식으로부터균형적으로분리 4 프로세스를정의하는사람과사용자간의다른관점을분리 프렉티스를 Common Ground 위에구성하여서로호환가능 9
10 Social and other Cross-cutting Practice Technical Practice In the industry there are 300 s of practices Key : Peer Practice Extension Practice 10
11 Social and other Cross-cutting Practice Technical Practice We need to be able to select the practices we want Key : Peer Practice Extension Practice 11
12 and plug them together 12
13 Practice 란? Practice 에대한에센스표준에서의정의 특정한목적달성을위해어떤일을수행하는반복적접근법 주어진작업의까다로운부분을다룰체계적이고검증가능한방법을손쉽게제공 다수의방법론의부품이될수있음 13
14 Practice 식별 = 관심의분리가핵심 비즈니스프랙티스 Specialist business practices that help the business do the business Governance and management practices to guide the work 거버넌스및관리프랙티스 Specialist software development practices that help software developers develop good software 소프트웨어개발프랙티스 14
15 Practice 예시 간단한카드 (View) 와체크리스트를가지고활용가능 15
16 Practice 조립적용사례 16
17 [ 투이컨설팅사례 ] 컨설팅방법론에의접목 고객의다양한요구에기민하게대응하고자컨설팅서비스를조립가능하도록부품화 하고기존프로젝트결과로부터재사용가능한 Practice 도출시범프로젝트수행 ISP 정보화수준진단 비즈니스모델분석 Opportunity 개선기회 비즈니스모델분석 IT 전략수립목표아키텍처수립기술아키텍처검증실행계획수립 Requirement Work Way of Working Biz Goal Analytic 분석 Theory 식별 Explore Possibilities 엔터프라이즈이해 PI 비즈니스모델분석 프로세스분석 Biz 변화방향설계 목표프로세스설계실행계획수립 변화관리 Understand Stakeholder Needs Understand the Requirements Shape the System Coordinate Activity Track Progress 비즈니스모델평가혁신목표설정목표 Biz 모델정의가설과모형개발통계분석, 모형검증 17
18 [ 투이컨설팅사례 ] 작업내용 - 1 기존방법론으로부터프랙티스후보분리 1 연구대상컨설팅서비스선정 2 컨설팅서비스프랙티스도출 3 정련대상프랙티스선정 4 대상프랙티스정련 5 프랙티스보고서작성 18
19 [ 투이컨설팅사례 ] 작업내용 - 2 기존활동과산출물을에센스에매핑 1. Alpha relevant 분석 Opportunity Stakeholder Requirements Software System 3. Outline Practice Work 프로젝트목록프로젝트정의서 프로젝트로드맵 Work 프로젝트목록프로젝트정의서 프로젝트로드맵 Team 추진체계정의서 Way of Working Prepare to Do the Work 프로젝트정의우선순위평가프로젝트로드맵수립 2. Activity Space vs. Activity relevant 분석 프로젝트정의 소요자원계획 기대효과분석 Explore Possibility Understand Stakeholder Needs Ensure Stakeholder Satisfaction Use the System Coordinate Activity 추진체계정의 Understand the Requirements Shape the System Implement the System Test the System Deploy the System Operate the System Team 추진체계정의서 Prepare to Do the Work Coordinate Activity Support the Team Track Progress Stop the Work 프로젝트정의 추진체계정의 우선순위평가 이행로드맵수립 소요자원계획 기대효과분석 19
20 [ 투이컨설팅사례 ] 작업내용 - 3 프렉티스완성 20
21 [ 투이컨설팅사례 ] 프로젝트 ( 파일럿 ) 의의의 개선기회 컨설팅서비스간의 Best Practice 호환및전파 프로젝트상황에맞는유연한방법론구성능력필요 프로젝트인원의방법론에대한빠른적응필요 의의 파일럿을통해컨설팅서비스에에센스적용가능성확인 각방법론에대한강 / 약점의효과적분석 프랙티스중심의개선로드맵수립가능 21
22 1 Practice-Centric 2 Simple & Practical 3 Common Ground
23 방법론의딜레마 방법론 ( 또는프로세스 ) 문서가구체화될수록 ( 두꺼워질수록 ) 읽는사람이점점줄어든다 반대로문서가얇아질수록회의와교육이늘어난다 OR 23
24 24
25 간단한체크리스트의엄청난힘! Simple Checklists save lives why not software project? 25
26 Project Checklist! 26
27 Project Checklist! 27
28 무엇을가지고일을할지이해하기 28
29 무엇을해야할지이해하기 29
30 필요정보의확장및연결 카드에있는정보는핵심적인것만있지만다양한다른자원을연결할수있음 Hints & Tips Tools Common Mistakes Examples Review Guidelines Books / References Templates 30
31 필요정보의확장및연결 리소스와패턴을활용하여부가적인정보제공가능 31
32 1 Practice-Centric 2 Simple & Practical 3 Common Ground
33
34 Common ground 는협업과프랙티스공유에필수적으로필요 34
35 Common ground 는협업과프랙티스공유에필수적으로필요 35
36 에센스가왜 Common Ground 가될수있는가? 에센스는세계적인 IT 석학들이모여서만든방법론의국제표준 약 10 만개의방법론 > 약 300 개의 Practice > 7 개의 α 36
37 [ 투이컨설팅사례 ] 여러프로젝트간진행상태비교 각프로젝트의 Practice 별진행상황 ( 현재상태, 소요시간, 투입자원등 ) 의체크를통해 프로젝트간의비교와지원이필요한프로젝트의식별등이가능해짐 프랙티스 Opportunity 프로젝트 A Requirement 프로젝트 B Work Way of Working 프로젝트 C 37
38 [ 투이컨설팅사례 ] 방법론점검및문제영역식별 (too much vs. too less) 38
39 [ 투이컨설팅사례 ] 프로젝트의문제영역분석 39
40 Beyond Software Engineering! 40
41 투이의프로세스혁신프레임웍 PI 1.0 : BPR 등으로통칭되는프로세스성과향상을위한혁신 PI 3.0 : 비즈니스모델의탁월성향상을위한혁신이면서프로세스혁신과정을강화. Process Innovation 3.0 Business PI 비즈니스모델을정의하고이를기준으로 PI 진행 올바른일을하고있는가? Performance PI Intelligent PI 비즈니스성과향상을위하여프로세스수행지능향상 일을똑똑하게수행하고있는가? Visible PI Sustainable PI 목표프로세스의실행모습을확인하면서 PI 수행 목표와구현은일치하는가? 프로세스혁신에도구를이용하여프로세스지식의자산화 혁신이지속되는가? 41
42 에센스기반의프로세스혁신? PI 방법론을에센스기반으로전환하는것은가능함 PI 의대상업무프로세스를에센스기반의 Practice 조립구조로구성하는것은가능한가? Process Innovation 3.0 Essence 1.0 Business PI Performance PI Intelligent PI Visible PI Sustainable PI 42
43 비즈니스프로세스용에센스커널제작을위한아이디어 43
44
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