Officejet 4500 (G510) All-in-One Series User Guide – XLWW

Transcription

1 OFFICEJET 4500 Getting Started Guide 使用入门指南시작안내서 G510

2 Copyright Information 2010 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 3/2010 Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark credits Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. 2

3 Contents Use the printer... 4 Use the control panel... 6 Fax... 7 Set up fax... 7 Use fax Solve setup problems Problems setting up the printer Problems installing the software Problems setting up fax Hewlett-Packard limited warranty statement...24 English Safety Information Always follow basic safety precautions when using this printer to reduce risk of injury from fire or electric shock. 1. Read and understand all instructions in the documentation that comes with the printer. 2. Observe all warnings and instructions marked on the printer. 3. Unplug this printer from wall outlets before cleaning. 4. Do not install or use this printer near water, or when you are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see the user guide (which is available on your computer after you install the software). 8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. 9. Use only the external power adapter provided with the printer. Note: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information see inkusage. Contents 3

4 1. Use the printer Thank you for purchasing this HP Officejet All-in-One. With this printer, you can print documents and photos, scan documents to a connected computer, make copies in both black-and-white and color, and send and receive faxes in black-and-white and color. To scan, copy, and send faxes, you can use the printer s control panel. You can also use the control panel to change settings, print reports, or get help for the printer. Tip: If the printer is connected to a computer, you can also change the printer settings using software tools available on your computer, such as the Toolbox (Windows) or the HP Utility (Mac OS X). For more information about these tools, see the user guide (which is available on your computer after you install the software). Where s the user guide? The user guide for this printer (also called Help ) is not provided in printed format. Instead, it is placed on your computer while the installation program is installing the HP software. This guide provides information on the following topics: Troubleshooting information Important safety notices and regulatory information Information about supported printing supplies Detailed user instructions You can open this guide either from the HP Solution Center Software (Windows) or from the Help menu (Mac OS X). Also, an Adobe Acrobat version of this guide is available on HP s support Web site ( 4 Use the printer

5 Mode Indicator: Shows which mode is selected HP Officejet 4500 English Numeric Keypad: Enter numbers and text Note: After selecting Fax B&W or Fax Color, press and hold the numeric key corresponding to a speed-dial to select the speed-dial. Fax B&W Fax Color Copy B&W Copy Color Scan Power: Turn device on and off Start: Start job Back: Go back one step Cancel: Cancel current job OK: Enter a menu or accept current selection Attention: Device requires attention Setup: Change device settings Arrows: Move through menu selections Note: Use or when you want to delete an incorrect entry on the display. Use the printer 5

6 Use the control panel The mode indicator arrow on the control panel shows the mode currently selected for the printer. If you want to do this: Select a different mode Press the or buttons to select the desired mode, and then press OK. Change settings for a mode Change the printer settings or print reports Start a job 1. Select a mode, press the or buttons to scroll through the available settings available, and then press OK to select the setting you want to change. 2. Press the or buttons to change the settings, and then press OK. 1. Press the (Setup) button. 2. Press the or buttons to scroll through the menus. 3. Press OK to select menus or options. Select a mode, change settings, and then press the (Start) button to start a job. Delete an incorrect entry on the display Use the or buttons to delete an incorrect entry. 6 Use the printer

7 2. Fax Set up fax This printer allows you to send and receive black-and-white and color faxes. Before using the fax feature, follow these steps to connect your printer successfully. Tip: You can use the Fax Setup Wizard (Windows) or HP Utility (Mac OS X) to set up the fax. For more information about fax features available with the printer, see the user guide (which is available on your computer after you install the software). IMPORTANT: Check the Finding fax setup information box for your country/region. If your country/ region is included in the list, visit the Web site for setup information. If your country/region is not listed, follow the instructions provided in this guide. English Finding fax setup information If you are in one of the following countries/regions, visit the appropriate Web site for information about setting up fax. Austria Belgium Dutch French Denmark Finland France Germany Ireland Italy Norway Netherlands Portugal Spain Sweden Switzerland French German United Kingdom Fax 7

8 Step 1: Connect the printer to the phone line To connect the printer and any other telephone equipment or devices, complete the following steps: 1. Before you begin Before beginning, be sure you have done the following: Installed ink cartridges Loaded A4- or Letter-size paper in the tray Have the telephone cord and adapter (if provided with the printer) ready. For more information, see the setup poster included in the box with the printer. Using the phone cord provided in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. Note: You might need to connect the provided phone cord to the adapter provided for your country/region. 2. Note: If the phone cord that came with the printer is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You also need another phone cord, which can be a standard phone cord that you might already have in your home or office. For more information, see the user guide (which is available on your computer after you install the software). CAUTION: If you do not use the provided cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This phone cord is different from the phone cords you might already have in your home or office. Connect any other telephone equipment. For more information about connecting and setting up additional devices or services with the printer, see the boxes in this section or see the user guide. Note: If you encounter problems setting up the printer with other equipment or services, contact the company that provided the equipment or service. 1 Telephone wall jack 2 1-LINE port on printer 8 Fax

9 Tip: If you subscribe to a voic service on the same phone line that you will use for faxing, you cannot receive faxes automatically. Because you must be available to respond in person to incoming fax calls, be sure to turn off the Auto Answer feature. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service or to obtain a separate telephone line for faxing. 3. After you have connected the printer and any other telephone equipment, go to Step 2: Test fax setup on Page 10. What is a distinctive ring service? Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the printer to answer incoming calls that have a specific ring pattern. If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the printer detects the specified ring pattern, it answers the call and receives the fax. For information about setting up distinctive ring, see Step 3: Configure fax settings on Page 11. English Connecting to a DSL/ADSL line If you subscribe to a DSL/ADSL service, follow these steps to connect the fax Connect the DSL/ADSL filter and telephone cord provided by your DSL/ ADSL service provider between the telephone wall jack and the DSL/ ADSL filter. Connect the telephone cord provided with the printer between the DSL/ADSL filter and the 1-Line port on the printer. 1 Telephone wall jack 2 DSL/ADSL filter and telephone cord (provided by your DSL/ADSL service provider) 3 Telephone cord provided in the box with the printer, connected to the 1-LINE port on the printer Fax 9

10 Connecting additional equipment Remove the white plug from the port labeled 2-EXT on the back of the printer, and then connect a phone to this port. 1 2 If you are connecting additional equipment, such as a dial-up computer modem or a telephone, you will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2 line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. Note: If you subscribe to a DSL/ADSL service, connect to the DSL/ADSL filter to the parallel splitter, and then use the HP-provided telephone cord to connect the other end of the filter to the 1-Line port on the printer. Remove the white plug from the port labeled 2-EXT on the back of the printer, and then connect a telephone set or telephone answering machine to the 2-EXT port. Next, connect the second port of the parallel splitter to the DSL/ADSL modem which is connecting to the computer Telephone wall jack 2 Parallel Splitter 3 DSL/ADSL filter (available from your DSL/ADSL service provider) 4 Phone cord suppliedprovided with printer 5 DSL/ADSL Modem 6 Computer 7 Telephone Step 2: Test fax setup Test your fax setup to check the status of the printer and to make sure it is set up properly for faxing. 1. Press the or buttons to select Tools, and then press OK. 2. Select Run Fax Test, and then press OK. The fax test does the following: Tests the fax hardware and verifies that the correct type of phone cord is connected to the printer Checks that the phone cord is plugged into the correct port Checks for a dial tone Checks for an active phone line Tests the status of your phone line connection After the test is finished, the printer prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. For additional troubleshooting information, see Problems setting up the printer on Page Once the fax test has run successfully, go to Step 3: Configure fax settings on Page Fax

11 Step 3: Configure fax settings Usually, the printer s default fax settings are after you have connected the printer to a phone line, set the fax settings to meet your needs On the printer s control panel, press the (Setup) button. Select the setting you want to configure: Where can I change fax settings? You can configure fax settings using the following tools: Printer s control panel Press the (Setup) button on the printer s control panel, select Fax Settings, and then select the setting you want to configure. English HP software If you have installed the HP software on your computer, you can configure fax settings using the HP Solution Center Software (Windows) or HP Utility (Mac OS X). For more information about using these tools or settings, see the user guide. If you want to configure this setting Auto Answer Set the answer mode to On if you want the printer to automatically answer incoming calls and receive faxes. The printer will answer these incoming calls after the number of rings that has been specified in the Rings to Answer setting. Rings to Answer (Optional) Set the number of rings to answer Note: The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine. do this: 1. Press the or buttons to select Fax Settings, and then press OK. 2. Select Answer Options, and select Auto Answer. 3. Select On or Off, and then press OK. 1. Press the or buttons to select Fax Settings, and then press OK. 2. Select Answer Options, and then select Rings to Answer. 3. Enter the appropriate number of rings, and then press OK. Fax 11

12 If you want to configure this setting Distinctive Ring Change the answer ring pattern for distinctive ring Note: If you are using a distinctive ring service, you can use more than one telephone number on the same telephone line. You can change this setting to enable the printer to determine automatically which ring pattern it should use for fax calls only. Fax Speed Set the fax speed used to communicate between the printer and other fax machines when sending and receiving faxes. Note: If you experience problems sending and receiving faxes, try using a lower fax speed. Fax Error Correction Mode If the printer detects an error signal during the transmission and the error-correction setting is turned on, the printer can request that a portion of the fax be resent. Note: If you have problems sending and receiving faxes, turn off error correction. Also, turning off this setting might be useful when you are trying to send a fax to another country/region or receive a fax from another country/ region or if you are using a satellite phone connection. Volume Change the volume of the printer sounds, including the fax tones. do this: 1. Press the or buttons to select Fax Settings, and then press OK. 2. Select Distinct Ring. 3. Select the setting that matches the pattern that the telephone company assigned to your fax number, and then press OK. 1. Press the or buttons to select Fax Settings, and then press OK. 2. Select Fax Speed. 3. Select the desired fax speed, and then press OK. 1. Press the or buttons to select Fax Settings, and then press OK. 2. Select Error Correction, and then press OK. 3. Select On or Off. 1. Press the or buttons to select Basic Settings, and then press OK. 2. Select Speaker Volume. 3. Select the desired volume, and then press OK. 12 Fax

13 Use fax In this section, you will learn how to send and receive faxes. Learn more! See the user guide for more information about the following topics: Send a fax using monitor dialing Send a fax from memory Schedule a fax to send later Send a fax to multiple recipients Send a fax in Error Correction Mode The user guide is available on your computer after you install the software. English Send a fax You can send faxes in a variety of ways. Using the printer s control panel, you can send black-and-white or color faxes. You can also send faxes manually from an attached phone, which allows you to speak with the recipient before sending the fax. You can also send documents on your computer as faxes, without printing them first. Send a fax from the printer 1. Load the document you want to fax in the printer. 2. Press the or buttons to select Black-and-White Fax or Color Fax, and then press OK Follow the instructions on the printer s control-panel display. When prompted, use the keypad to enter the recipient s fax number. Fax 13

14 Tip: To add a pause in the fax number you are entering, press the * button repeatedly, until a dash (-) appears on the display. 5. Press the (Start) button Tip: If the recipient has problems reading the fax you sent, try changing the resolution or contrast settings and then resending the fax. Send a fax from a computer You can send a document on your computer as a fax, without printing a copy and faxing it from the printer. Note: Faxes sent from your computer by this method use the printer s fax connection, not your Internet connection or computer modem. Therefore, make sure the printer is connected to a working telephone line and that the fax function is set up and functioning correctly. To use this feature, you must have installed the software using the CD that came with your printer. To use this feature, you must install the printer software using the installation program provided on the HP software CD provided with the printer. Windows 1. Open the document on your computer that you want to fax. 2. On the File menu in your software application, click Print. 3. From the Name list, select the printer that has fax in the name. 4. If you need to change settings (such as choosing to send the document as a black fax or a color fax), click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. After you have changed any settings, click OK. 6. Click Print or OK. 7. Enter the fax number and other information for the recipient, change any further settings for the fax, and then click Send Fax. The printer begins dialing the fax number and faxing the document. Mac OS X 1. Open the document on your computer that you want to fax. 2. From the File menu in your software application, choose Print. 3. Choose the printer that has (Fax) in the name. 4. Choose Fax Recipients from the pop-up menu. (In Mac OS X v105 and v10.6, this pop-up menu is located below the Orientation setting.) Note: If you cannot find the pop-up menu, try the following for your version of the Mac OS: Mac OS X (v10.5 and v10.6): Click the blue disclosure triangle next to the Printer selection. Mac OS X (v10.4): If you see an Advanced button, click this button. 14 Fax

15 5. Enter the fax number and other information in the boxes provided, and then click Add to Recipients. Select the 6. Fax Mode and any other fax options you want, and then click Send Fax Now to begins dialing the fax number and faxing the document. Send a fax manually You can send faxes manually from a phone that is connected to the printer (through the 2-EXT port) or a phone that is on the same phone line (but not directly connected to the printer). 1. Load the document you want to fax in the printer. 2. Press the or buttons to select Black-and-White Fax or Color Fax, and then press OK Tip: To switch between Black-and-White Fax or Color Fax, press the or buttons. If the recipient answers the telephone, you can talk to the recipient before sending the fax. When you re ready to send the fax, tell the recipient to press the button used for sending or receiving faxes on his or her fax machine when he or she hear the fax tones. Note: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. When you are ready to send the fax, press the (Start) button. Note: If prompted, select Send on the printer s control-panel display. The telephone line is silent while the fax is being sent. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line. English 3. Dial the number by using the keypad on the telephone. Note: Do not use the keypad on the printer control panel when manually sending a fax. You must use the keypad on your phone to dial the recipient s number. Fax 15

16 Receive faxes You can receive faxes automatically or manually. Note: If you receive a legal-size fax and the printer is not currently set to use legal-size paper, the printer reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the printer prints the fax on two pages. If you are copying a document when a fax arrives, the fax is stored in the printer s memory until the copying finishes. As a result, the number of fax pages that can be stored in memory might be reduced. Learn more! See the user guide for more information about the following topics: Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxes Set automatic reduction for incoming faxes Block junk fax numbers The user guide is available on your computer after you install the software. Receive a fax automatically If you turn on the Auto Answer option (the default setting) from the printer s control panel, the printer automatically answers incoming calls and receives faxes after the number of rings specified by the Rings to Answer setting. For information about configuring this setting, see Step 3: Configure fax settings on Page 11. Faxes and your voice mail service If you subscribe to a voic service on the same phone line that you will use for faxing, you cannot receive faxes automatically. Instead, you must receive make sure the Auto Answer setting is turned off so that you can receive faxes manually. Be sure you initiate the manual fax before the voic picks up the line. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing. 16 Fax

17 Receive a fax manually When you are on the phone, the person you are speaking with can send you a fax while you are still connected (called manual faxing ). You can receive faxes manually from a phone that is connected to the printer (through the 2-EXT port) or a phone that is on the same phone line (but not directly connected to the printer). 1. Make sure the printer is turned on and paper is loaded in the tray. 2. Remove any originals from the automatic document feeder (ADF). 3. Set the Rings to Answer setting to a high number to allow time for you to answer the incoming call before the printer answers. -Or- Turn off the Auto Answer setting so that the printer does not automatically answer incoming calls For information about configuring this setting, see Step 3: Configure fax settings on Page 11. While you are on the phone with the sender, tell him or her to press the button used for sending or receiving faxes on his or her fax machine. When you hear fax tones from a sending fax machine, do the following: a. Press the or buttons to select Black-and-White Fax or Color Fax. b. Press the button. c. After the printer begins to receive the fax, you can hang up the phone or remain on the line. Note: The phone line is silent while the fax is being sent. English Reprint received faxes from memory If you turn on the Backup fax mode, received faxes are stored in memory, whether the printer has an error condition or not. Note: All faxes stored in memory are deleted from memory when you turn off the power. For more information about using this feature, see the user guide (which is available on your computer after you install the software). 1. Make sure the printer is turned on and paper is loaded in the tray. 2. Press the (Setup) button. Press the 3. or buttons to select Print Report appears, and then press OK. Fax 17

18 4. Select Reprint Faxes, and then press OK. The faxes are printed in the reverse order from which they were received, with the most recently received fax printed first. 5. Press the (Start) button. 6. If you want to stop reprinting the faxes in memory, press the (Cancel) button. Receive faxes to your computer You can automatically receive faxes and save faxes directly to your computer with HP Digital Fax (Fax to PC and Fax to Mac). You can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files. In addition, you can turn off fax printing altogether saving money on paper and ink, as well as helping reduce paper consumption and waste. Note: You must install the HP software provided with the printer before setting up HP Digital Fax. For more information about setting up and using HP Digital Fax, see the user guide. Working with reports and logs You can print several different types of fax reports: Fax Confirmation page Fax Log Image on Fax Send Report Other reports These reports provide useful system information about the printer. To print a report 1. On the printer s control panel, press the (Setup) button. 2. Press the or buttons to select Print Report, and then press OK. 3. Select the fax report you want to print, and then press OK 18 Fax

19 To clear the fax log 1. On the printer s control panel, press the (Setup) button. 2. Press the or buttons to select Tools, and then press OK. 3. Select Clear Fax Log, and then press OK. Fax over Internet Protocol (FoIP) You may subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you: Dial a special access code along with the fax number English Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection. To see if an FoIP service is available, contact your telephone company. For more information about using FoIP with the printer, see the user guide. Fax 19

20 3. Solve setup problems The following sections provide help with problems you might have while setting up the printer. If you need more help, see the user guide (which is available on your computer after you install the software). Problems setting up the printer Make sure that all packing tape and material have been removed from outside and inside the printer. Make sure that the printer is loaded with plain, white, unused A4- or Letter-size (8.5x11 inch) paper. Make sure that any cords and cables that you are using (such as a USB cable or Ethernet cable) are in good working order. Make sure the (Power) light is on and not blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up. Make sure the printer is in the ready state and that no other lights on the printer s control panel are lit or blinking. If lights are lit or blinking, see the message on the printer s control panel. Make sure that the power cord and power adapter are securely connected and that the power source is working properly. Make sure paper is loaded correctly in the tray and is not jammed in the printer. Make sure that all latches and covers are closed properly. Problems installing the software Before installing software, make sure that all other programs are closed. If the computer does not recognize the path to the CD drive that you type, make sure that you are specifying the correct drive letter. If the computer cannot recognize the HP software CD in the CD drive, inspect the HP software CD for damage. You can also download the HP software from the HP Web site ( If you are using a computer running Windows and are connecting using a USB cable, make sure that the USB drivers have not been disabled in the Windows Device Manager. If you are using a computer running Windows and the computer cannot detect the printer, run the uninstallation utility (util\ccc\uninstall.bat on the HP software CD) to perform a clean uninstallation of the software. Restart your computer, and reinstall the software. 20 Solve setup problems

21 Problems setting up fax This section contains information about solving problems you might have when setting up fax for the printer. Note: If the printer is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both. If you are having faxing problems, you can print a fax test report to check the status of the printer. The test will fail if the printer is not set up properly for faxing. Perform this test after you have completed setting up the printer for faxing. For more information, see Step 2: Test fax setup on Page 10. English Step 1: Run the fax test Tip: If you receive a fax communication error that includes an error code, you can find an explanation of the error code at HP s support Web site (www. hp.com/support). If prompted, choose your country/region, and then type fax error codes in the Search box. If you are unable to solve the problems using the suggestions provided in the fax test, go to Step 2. Step 2: Check the list of possible problems If you have run the fax text but are still having problems setting up fax, check the following list of possible problems and solutions: The printer is having problems sending and receiving faxes Make sure you use the phone cord or adapter that came with the printer. (If you do not use this phone cord or adapter, the display might always show Phone Off Hook.) Other equipment that uses the same phone line as the printer might be in use. Make sure extension phones (phones on the same phone line, but not connected to the printer) or other equipment is not in use or off the hook. For example, you cannot use the printer for faxing if an extension phone is off the hook or if you are using a computer dial-up modem to send or access the Internet. If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. Make sure that one end of the phone cord is connected to the telephone wall jack, while the other end to port labeled 1-LINE on the back of the printer. Try connecting a working phone directly to the telephone wall jack and Solve setup problems 21

22 check for a dial tone if you do not hear a dial tone, please contact your telephone company to check the line. Make sure you connect the printer to an analog phone line, or you cannot send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal-sounding dial tone, it might be a phone line set up for digital phones. Connect the printer to an analog phone line and try sending or receiving a fax. The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. If you are using a DSL/ADSL service, make sure that you have a DSL/ADSL filter connected. Without the filter, you cannot fax successfully. If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the printer is connected to the correct port and the terminal adapter is set to the correct switch type for your country/region. You are using a Fax over IP service. Try to use a slower connection speed. If this does not work, contact your Fax over IP service s support department. The printer can send faxes but cannot receive faxes If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the printer is set to All Rings. If Auto Answer is set to Off, or if you subscribe to a voic service on the same phone line that you will use for faxing, you can only receive faxes manually. If you have a computer dial-up modem on the same phone line with the printer, check to make sure that the software that came with your modem is not set to receive faxes automatically. If you have an answering machine on the same phone line with the printer: --Check that the answering machine is working properly. --Make sure the printer is set to receive faxes automatically. --Make sure the Rings to Answer setting is set to a greater number of rings than the answering machine. --Disconnect the answering machine and then try receiving a fax. --Record a message that is approximately 10 seconds in duration. Speak slowly and at a low volume when recording your message. Leave at least 5 seconds of silence at the end of the voice message. Other equipment that uses the same phone line might be causing the test to fail. You can disconnect all the other devices and run the test again. If the Dial Tone Detection Test passes, then one or more of the other equipment is causing problems. Try adding them back one at a time and rerunning the test each time until you identify which piece of equipment is causing the problem. 22 Solve setup problems

23 The printer cannot send faxes but can receive faxes The printer might be dialing too fast or too soon. For example, if you need to access an outside line by dialing 9, try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is the fax number you are sending to). To enter a pause press Redial/Pause, or press the Symbols or *@ button repeatedly, until a dash (-) appears on the display.if you are having problems sending a fax manually from a phone that is connected directly to the printer the printer and if you are in the following countries/regions you must use the keypad on the telephone to send the fax: Argentina Brazil Chile Colombia India Ireland Korea Malaysia Philippines Portugal Saudi Arabia Spain Thailand Venezuela Australia Canada China Greece Indonesia Japan Latin America Mexico Poland Russia Singapore Taiwan USA Vietnam English Solve setup problems 23

24 Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. 1 year 90 days A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-hp cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-hp or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. 24 Hewlett-Packard limited warranty statement

25 内容 使用本打印机...26 使用控制面板...28 传真...29 设置传真...29 使用传真 解决设置问题 打印机设置问题 软件安装问题 传真设置问题 Hewlett-Packard 有限保修声明 简体中文 安全信息使用本打印机时, 请始终遵守基本的安全防范措施, 以降低导致火灾或电击伤害的危险 1. 请阅读并理解此打印机随附文档中的所有说明 2. 请遵守本打印机上标注的所有警告及说明 3. 清洁本打印机之前, 请从墙上插座拔下插头 4. 切勿在近水处或身体潮湿时安装或使用本打印机 5. 请将本打印机稳当地安装在平稳的表面上 6. 请将本打印机安装在受保护的场所, 以免有人踩到线路或被线路绊倒, 这样电源线就不会受到损坏 7. 如果本打印机不能正常运行, 请参阅用户指南 ( 随软件一起安装在计算机上 ) 8. 产品内部没有可供用户维修的部件 请将维修任务交给合格的维修人员 9. 请仅使用随本打印机提供的外接电源适配器 注 : 在打印过程中, 墨盒中的墨水有多种不同的使用方式, 包括在初始化和打印头维修过程中, 前者准备进行打印的打印机和墨盒, 后者保持打印喷嘴畅通和墨水流动平稳 此外, 墨盒在使用后会有一些残留墨水 有关详细信息, 请访问 内容 25

26 1. 使用本打印机 感谢您购买本 HP Officejet All-in-One 本打印机可以打印文档和照片, 将文档扫描到连接的计算机上, 制作黑白和彩色复印件以及发送和接收黑白和彩色传真 要扫描 复印和发送传真, 您可以使用打印机的控制面板 您还可以使用控制面板更改设置 打印报告或获取打印机帮助 提示 : 如果将打印机连接到计算机上, 您还可以使用计算机上提供的软件工具更改打印机设置, 如工具箱 (Windows) 或 HP 实用程序 (Mac OS X) 有关这些工具的详细信息, 请参阅用户指南 ( 随软件一起安装在计算机上 ) 用户指南在什么地方? 本打印机未提供印刷格式的用户指南 ( 也称为 帮助 ) 在安装 HP 软件时, 安装程序将用户指南安装在计算机上 该指南提供有关下列主题的信息 : 疑难排解信息 重要安全通告和管制信息 与支持的打印耗材有关的信息 详细的用户说明您可以从 HP 解决方案中心软件 (Windows) 或帮助菜单 (Mac OS X) 中打开该指南 另外,HP 支持网站 ( 上还提供了该指南的 Adobe Acrobat 版本 26 使用本打印机

27 模式指示灯 : 显示选择的模式 HP Officejet 4500 数字键盘 : 输入数字和文字 注 : 选择 黑白传真 或 彩色传真 之后, 请按住与快速拨号相对应的数字键以选择快速拨号 黑白传真 黑白复印 扫描 简体中文 彩色传真 彩色复印 电源 : 打开和关闭设备 开始 : 开始作业 后退 : 后退一步 取消 : 取消当前作业 确定 : 进入某个菜单, 或者接受当前选择 注意 : 设备需要注意设置 : 更改设备设置 箭头 : 在菜单选项之间移动 注 : 如果要删除显示屏上的错误条目, 请使用或 使用本打印机 27

28 使用控制面板 控制面板上的模式指示灯箭头指明了当前为打印机选择的模式 如果要... 请执行以下操作 : 选择不同的模式按或按钮以选择所需的模式, 然后按确定 更改模式设置 更改打印机设置或打印报告 启动作业 1. 选择一种模式, 按或按钮以滚动查看可用设置, 然后按确定以选择要更改的设置 2. 按或按钮以更改设置, 然后按确定 1. 按 ( 设置 ) 按钮 2. 按或按钮以滚动查看菜单 3. 按确定以选择菜单或选项 选择一种模式, 更改设置, 然后按 ( 开始 ) 按钮以启动作业 删除显示屏上的错误条目使用或按钮删除错误条目 28 使用本打印机

29 2. 传真 设置传真本打印机可以发送和接收黑白和彩色传真 在使用传真功能之前, 请按照以下步骤成功连接打印机 提示 : 您可以使用传真设置向导 (Windows) 或 HP 实用程序 (Mac OS X) 来设置传真 有关打印机中提供的传真功能的详细信息, 请参阅用户指南 ( 随软件一起安装在计算机上 ) 重要说明 : 请在 查找传真设置信息 框中查找您所在的国家 / 地区 如果列表中包含您所在的国家 / 地区, 请访问网站以了解设置信息 如果未列出您所在的国家 / 地区, 请按照本指南中提供的说明进行操作 简体中文 查找传真设置信息 如果您位于以下国家 / 地区之一, 请访问相应的网站以了解有关设置传真的信息 奥地利比利时荷兰语法语丹麦芬兰法国德国爱尔兰意大利挪威荷兰葡萄牙西班牙瑞典瑞士法语德语英国 传真 29

30 步骤 1: 将打印机与电话线相连 要连接打印机和任何其它电话设备, 请完成以下步骤 : 1. 在开始之前 在开始之前, 请确保已完成下列操作 : 安装墨盒 在纸盘中装入 A4 或 Letter 尺寸的纸张 准备好电话线和适配器 ( 如果随打印机提供 ) 有关详细信息, 请参阅打印机包装箱中包含的安装海报 使用打印机包装箱中提供的电话线, 将电话线的一端连接到墙上电话插孔, 将另一端连接到打印机背面标有 1-LINE 的端口上 注 : 您可能需要将提供的电话线连接到为您所在的国家 / 地区提供的适配器上 注 : 如果随打印机提供的电话线不够长, 您可以使用耦合器延长电话线 您可以在销售电话附件的电子商店购买耦合器 还需要另外一条电话线, 该电话线可能是您家中或办公室中已有的标准电话线 有关详细信息, 请参阅用户指南 ( 随软件一起安装在计算机上 ) 2. 小心 : 如果未使用提供的电话线从墙上电话插孔连接到打印机, 则可能无法成功收发传真 这条电话线不同于您家里或办公室中已安装的电话线 连接任何其它电话设备 有关为打印机连接和设置其它设备或服务的详细信息, 请参阅本节中的框或用户指南 注 : 如果在为打印机设置其它设备或服务时遇到问题, 请与提供该设备或服务的公司联系 提示 : 如果购买的语音邮件服务与传真共用一条电话线路, 则无法自动接收传真 由于您必须亲自接听拨入的传真呼叫, 因此一定要关闭自动应答功能 如果要自动接收传真, 请向电信公司购买特色铃声服务, 或者为传真申请单独的电话线路 3. 在连接打印机和任何其它电话设备后, 请转到第 32 页的 步骤 2: 测试传真设置 1 墙上电话插孔 2 打印机上的 1-LINE 端口 30 传真

31 什么是特色铃声服务? 许多电信公司都提供了特色铃声功能, 允许通过一条电话线使用多个电话号码 订购此服务之后, 可以为每个号码分配不同的响铃模式 您可以设置打印机以应答具有特色铃声模式的拨入呼叫 如果将打印机连接到具有特色铃声的线路上, 请让电信公司为话音呼叫指定一种铃声模式, 而为传真呼叫指定另一种铃声模式 HP 建议您为传真号码请求两声或三声铃声 当打印机检测到指定的响铃模式时, 将应答呼叫并接收传真 有关设置特色铃声的信息, 请参阅第 33 页的 步骤 3: 配置传真设置 简体中文 连接到 DSL/ADSL 线路 如果您购买了 DSL/ADSL 服务, 请按以下步骤连接传真机 1 墙上电话插孔 2 DSL/ADSL 过滤器和电话线 ( 由 DSL/ADSL 提供商提供 ) 3 打印机包装箱中提供的电话线 ( 连接到打印机上的 1-LINE 端口 ) 连接 DSL/ADSL 过滤器, 以及在墙上电话插孔与 DSL/ADSL 过滤器之间连接 DSL/ADSL 服务提供商提供的电话线 在 DSL/ADSL 过滤器和打印机上的 1-Line 端口之间连接打印机附带的电话线 传真 31

32 连接附加设备 从打印机背面标有 2-EXT 的端口中取下白色插头, 然后将电话连接到此端口上 如果要连接附加设备 ( 如计算机拨号调制解调器或电话 ), 则需要购买并行分离器 并行分离器的正面有一个 RJ-11 端口, 背面有两个 RJ-11 端口 请不要使用双线电话分离器 串行分离器或正面有两个 RJ-11 端口且背面有一个插头的并行分离器 1 2 注 : 如果购买了 DSL/ADSL 服务, 请将 DSL/ADSL 过滤器连接到并行分离器, 然后使用 HP 提供的电话线将过滤器的另一端连接到打印机上的 1-Line 端口 从打印机背面标有 2-EXT 的端口中取下白色插头, 然后将电话机或电话应答机连接到 2-EXT 端口上 接下来, 将并行分离器的另一个端口连接到与计算机相连的 DSL/ ADSL 调制解调器 墙上电话插孔 2 并行分离器 3 DSL/ADSL 过滤器 ( 由 DSL/ADSL 服务提供商提供 ) 4 打印机附带的电话线 5 DSL/ADSL 调制解调器 6 计算机 7 电话 步骤 2: 测试传真设置 通过测试传真设置来检查打印机的状态, 以确保正确设置了传真功能 1. 按 或 按钮以选择工具, 然后按确 定 2. 选择运行传真测试, 然后按确定 传真测试将执行以下操作 : 测试传真硬件, 并检查打印机是否连接了正确类型的电话线 检查电话线是否插入正确的端口 检查拨号音 检查电话线路的工作状态 测试电话线路连接的状态 完成测试后, 打印机将打印测试结果报告 如果测试失败, 请通过查看报告了解如何解决该问题, 然后返回该测试 有关其它故障排除信息, 请参阅第 41 页的 打印机设置问题 3. 在成功运行传真测试后, 请转到第 33 页的 步骤 3: 配置传真设置 32 传真

33 步骤 3: 配置传真设置 通常, 打印机的默认传真设置是, 将打印机与电话线相连后, 设置传真设置以满足您的需求 1. 在打印机的控制面板上, 按 ( 设 置 ) 按钮 2. 选择要配置的设置 : 可以在何处更改传真设置? 您可以使用以下工具配置传真设置 : 打印机控制面板按打印机控制面板上的 ( 设置 ) 按钮, 选择传真设置, 然后选择要配置的设置 HP 软件如果在计算机上安装了 HP 软件, 您可以使用 HP 解决方案中心软件 (Windows) 或 HP 实用程序 (Mac OS X) 配置传真设置 有关使用这些工具或设置的详细信息, 请参阅用户指南 简体中文 如果要配置此设置 请执行以下操作 : 自动接听如果希望打印机自动应答拨入的呼叫并接收传真, 请将应答模式设置为打开 打印机将在应答响铃次数设置中指定的响铃次数后应答这些拨入的呼叫 应答响铃次数 ( 可选 ) 设置应答响铃的次数 注 : 打印机的应答响铃次数应该比应答机的响铃次数多 特色铃声更改特色铃声的应答响铃模式 注 : 如果使用的是特色铃声服务, 则可以在同一电话线路上使用多个电话号码 您可以更改此设置, 以使打印机能够自动确定仅用于传真呼叫的响铃模式 1. 按 或 按钮以选择传真设置, 然 后按确定 2. 选择应答选项, 然后选择自动应答 3. 选择打开或关闭, 然后按确定 1. 按或按钮以选择传真设置, 然后按确定 2. 选择应答选项, 然后选择应答响铃次数 3. 输入相应的响铃次数, 然后按确定 1. 按 或 按钮以选择传真设置, 然 后按确定 2. 选择特色铃声 3. 选择与电信公司为您的传真号码指定 的模式相符的设置, 然后按确定 传真 33

34 如果要配置此设置 请执行以下操作 : 传真速度设置收发传真时打印机与其它传真机之间通信所用的传真速度 注 : 如果在收发传真时遇到问题, 请尝试使用较低的传真速度 传真纠错模式如果传送期间打印机检测到错误信号, 并且启用了纠错设置, 则打印机可以请求重新发送部分传真 注 : 如果在发送和接收传真时遇到问题, 请禁用纠错 另外, 如果尝试向其它国家 / 地区发送传真 从其它国家 / 地区接收传真或者使用卫星电话连接, 禁用该设置可能非常有用 音量更改打印机音量, 包括传真音 1. 按 或 按钮以选择传真设置, 然 后按确定 2. 选择传真速度 3. 选择所需的传真速度, 然后按确定 1. 按 或 按钮以选择传真设置, 然 后按确定 2. 选择纠错, 然后按确定 3. 选择打开或关闭 1. 按 或 按钮以选择基本设置, 然 后按确定 2. 选择扬声器音量 3. 选择所需的音量, 然后按确定 使用传真 在本节中, 您将了解如何发送和接收传真 了解更多! 有关以下主题的详细信息, 请参阅用户指南 : 使用监视拨号发送传真 发送内存中的传真 预先安排传真 向多个收件人发送传真 以纠错模式发送传真本用户指南随软件一起安装在计算机上 34 传真

35 发送传真 可以采用各种方式发送传真 您可以通过打印机的控制面板发送黑白或彩色传真 也可以通过连接的电话手动发送传真, 此时, 您可以在发送传真之前与收件人通话 您还可以将计算机中的文档作为传真发送, 而无需先打印这些文档 从打印机中发送传真 1. 在打印机中装入要传真的文档 2. 按或按钮以选择黑白或彩色传真, 然后按确定 按照打印机控制面板显示屏上的说明进行操作 在出现提示时, 使用键盘输入收件人的传真号码 提示 : 要在输入的传真号码中添加停顿符号, 请反复按 * 按钮, 直到显示屏上出现破折号 (-) 为止 5. 按 ( 开始 ) 按钮 提示 : 如果收件人看不清您发送的传真, 请尝试更改分辨率或对比度设置, 然后重新发送传真 简体中文 从计算机中发送传真 您可以将计算机中的文档作为传真发送, 而无需打印副本并从打印机中发送传真 注 : 通过这种方法从计算机发送的传真使用打印机的传真连接, 而不是 Internet 连接或计算机调制解调器 因此, 请确保打印机与工作正常的电话线相连, 并且传真功能设置正确且正常工作 要使用此功能, 您必须使用打印机附带的 CD 安装软件 要使用此功能, 您必须使用打印机附带的 HP 软件 CD 中提供的安装程序安装打印机软件 Windows 1. 打开计算机中要传真的文档 2. 在软件应用程序的文件菜单中, 单击打印 3. 从名称列表中选择名称带有 fax 的打印机 传真 35

36 4. 如果需要更改设置 ( 例如, 选择将文档作为黑白或彩色传真发送 ), 请单击相应的按钮以打开属性对话框 根据所使用的软件应用程序, 该按钮可能叫作属性 选项 打印机设置 打印机或首选项 5. 在更改任何设置后, 单击确定 6. 单击打印或确定 7. 输入收件人的传真号码和其它信息, 更改传真的任何其它设置, 然后单击发送传真 打印机将开始拨打传真号码并发送文档传真 Mac OS X 1. 打开计算机中要传真的文档 2. 从软件应用程序的文件菜单中选择打印 3. 选择名称带有 (Fax) 的打印机 4. 从弹出式菜单中选择传真收件人 ( 在 Mac OS X v105 和 v10.6 中, 该弹出式菜单位于方向设置下面 ) 注 : 如果找不到该弹出式菜单, 请尝试在 Mac OS 版本中执行以下操作 : Mac OS X(v10.5 和 v10.6): 单击打印机选项旁边的蓝色展示三角形 Mac OS X (v10.4): 如果看到高级按钮, 请单击该按钮 5. 在提供的框中输入传真号码和其它信息, 然后单击添加至收件人 选择 6. 传真模式以及所需的任何其它传真选项, 然后单击立即发送传真以开始拨打传真号码并发送文档传真 手动发送传真 可以从连接到打印机上的电话 ( 通过 2-EXT 端口 ) 手动发送传真, 也可以从共用同一条电话线 ( 但未直接连接到打印机上 ) 的电话发送传真 1. 在打印机中装入要传真的文档 2. 按或按钮以选择黑白或彩色传真, 然后按确定 4. 注 : 手动发送传真时, 请勿使用打印机控制面板上的键盘 必须使用电话上的键盘拨打收件人的号码 提示 : 要在黑白和彩色传真之间切换, 请按或按钮 如果收件人接听了电话, 您可以在发送传真之前与收件人通话 在准备好发送传真时, 请告知收件人在听到传真音后按传真机上用于发送或接收传真的按钮 注 : 如果是传真机应答呼叫, 您会听到 从接收方传真机发出的传真提示音 5. 在准备好发送传真时, 按 ( 开 始 ) 按钮 注 : 如果出现提示, 请在打印机控制面板显示屏上选择发送 电话线在发送传真过程中保持静音 此时, 可以挂上电话 如果还想继续和收件人通话, 请不要挂断电话 3. 使用电话上的键盘进行拨号 36 传真

37 接收传真 可以自动或手动接收传真 注 : 如果收到 Legal 尺寸的传真, 但打印机目前未设置为使用 Legal 尺寸的纸张, 打印机将会缩小传真以使其适合装入的纸张 如果已禁用自动缩小功能, 打印机将分两页打印传真 如果在复印文档时收到传真, 则会将传真存储在打印机内存中, 直至复印完成后再开始处理传真 因此, 内存中可存储的传真页数可能会减少 了解更多! 有关以下主题的详细信息, 请参阅用户指南 : 重新打印内存中接收到的传真 轮询接收传真 将传真转发到其它号码 为接收的传真设置纸张尺寸 自动缩小收到的传真 阻止垃圾传真号码本用户指南随软件一起安装在计算机上 简体中文 自动接收传真 如果从打印机控制面板中打开自动应答选项 ( 默认设置 ), 打印机将在应答响铃次数设置指定的铃声次数后自动应答拨入的呼叫并接收传真 有关配置该设置的信息, 请参阅第 33 页的 步骤 3: 配置传真设置 传真和语音邮件服务 如果购买的语音邮件服务与传真共用一条电话线路, 则无法自动接收传真 您必须确保禁用 自动应答 设置, 以便手动接收传真 确保先手动启动传真, 然后才能从线路中接收语音邮件 如果要自动接收传真, 请向电信公司购买特色铃声服务, 或者为传真申请单独的电话线路 传真 37

38 手动接收传真 当您接听电话时, 与您通话的人不必挂断电话即可向您发送传真 ( 称为 手动传真 ) 可以从连接到打印机上的电话 ( 通过 2-EXT 端口 ) 手动接收传真, 也可以从共用同一条电话线 ( 但未直接连接到打印机上 ) 的电话接收传真 1. 确保打开了打印机, 并在纸盘中放入了纸张 2. 取出自动送纸器 (ADF) 中的所有原件 3. 将应答响铃次数设置为较大数字, 以便在打印机应答之前有时间接听拨入的呼叫 - 或者 - 禁用 自动应答 设置, 以使打印机不会自动应答拨入的呼叫 有关配置该设置的信息, 请参阅第 33 页的 步骤 3: 配置传真设置 在与发件人通话时, 请告知发件人按传真机上用于发送或接收传真的按钮 当您听到发送端传真机的传真音时, 请执行下列操作 : a. 按或按钮以选择黑白或彩色传真 b. 按按钮 c. 在打印机开始接收传真后, 您可以挂机或保持接通 注 : 电话线在发送传真过程中保持静音 重新打印内存中接收到的传真 如果启用备份传真模式, 则会将收到的传真存储在内存中, 而不管打印机是否出现错误 注 : 切断设备的电源之后, 存储在内存中的所有传真将会从内存中删除 有关使用此功能的详细信息, 请参阅用户指南 ( 随软件一起安装在计算机上 ) 1. 确保打开了打印机, 并在纸盘中放入了纸张 2. 按 ( 设置 ) 按钮 按 3. 或按钮以选择打印报告, 然后按确定 38 传真

39 4. 选择重新打印传真, 然后按确定 传真的打印顺序与接收顺序正好相反, 最后收到的传真最先打印 5. 按 ( 开始 ) 按钮 6. 如果要停止重新打印内存中的传真, 请按 ( 取消 ) 按钮 接收传真至计算机 您可以使用 HP 数字传真自动接收传真, 并将传真直接保存到计算机中 ( 传真到 PC 和传真到 Mac) 您可以轻松地存储传真的数字副本, 还可以免除处理大量纸质文件的繁琐工作 此外, 还可以完全禁用传真打印功能, 从而节约纸张和墨水成本, 并帮助减少纸张消耗和浪费 注 : 在设置 HP 数字传真之前, 必须安装随打印机提供的 HP 软件 有关设置 HP 数字传真的详细信息, 请参阅用户指南 简体中文 使用报告和日志 您可以打印几种不同类型的传真报告 : 传真确认页 传真日志 传真发送报告上显示图像 其它报告 这些报告提供有关打印机的有用系统信息 打印报告 1. 在打印机控制面板上, 按 ( 设置 ) 按钮 2. 按 或 按钮以选择打印报告, 然 后按确定 3. 选择要打印的传真报告, 然后按确 定 传真 39

40 4. 清除传真日志 1. 在打印机控制面板上, 按 ( 设置 ) 按钮 2. 按 或 按钮以选择工具, 然后按 确定 3. 选择清除传真日志, 然后 按确定 通过 Internet 协议收发传真 (FoIP) 您可以购买低资费电话服务, 以便使用打印机通过 Internet 收发传真 这种方法称为通过 Internet 协议收发传真 (FoIP) 在下列情况下, 您可能要使用 FoIP 服务 ( 电信公司提供的 ): 拨传真号码时需要加拨特殊的访问号码 使用 IP 转换盒来连接 Internet 和为传真线路提供模拟电话端口 要查看能否使用 FoIP 服务, 请与电信公司联系 有关在打印机中使用 FoIP 的详细信息, 请参阅用户指南 40 传真

41 3. 解决设置问题 以下几节提供了在设置打印机时可能出现的问题的帮助 如果需要更多帮助, 请参阅用户指南 ( 随软件一起安装在计算机上 ) 打印机设置问题 确保去除了打印机内外的所有包装胶带和包装材料 确保在打印机中装入未使用的 A4 或 Letter 尺寸 (8.5x11 英寸 ) 的普通白纸 确保使用的所有线缆 ( 如 USB 电缆或以太网电缆 ) 工作状况良好 确保 ( 电源 ) 指示灯亮起, 而不是在闪烁 首次打开打印机时, 大约需要 45 秒钟预热 确保打印机处于 就绪 状态, 而打印机控制面板上没有其它指示灯亮起或闪烁 如果指示灯亮起或闪烁, 请查看打印机控制面板上的消息 确保电源线和电源适配器连接牢固, 并且电源正常工作 确保将纸张正确装入纸盘, 并且没有卡在打印机中 确保所有插销和盖板都已正确关闭 简体中文 软件安装问题 在安装软件之前, 确保关闭了所有其他程序 如果计算机无法识别键入的光驱路径, 请确保指定了正确的盘符 如果计算机无法识别光驱中的 HP 软件 CD, 请检查 HP 软件 CD 是否损坏 也可以从 HP 网站 ( support) 下载 HP 软件 如果使用运行 Windows 的计算机并使用 USB 电缆进行连接, 请确保在 Windows 设备管理器中未禁用 USB 驱动程序 如果使用运行 Windows 的计算机并且计算机检测不到打印机, 请运行卸载实用程序 (HP 软件 CD 上的 util\ccc\ uninstall.bat) 彻底卸载软件 重新启动计算机, 然后重新安装软件 传真设置问题 本节包含有关解决为打印机设置传真时可能出现的问题的信息 注 : 如果没有正确设置打印机的传真功能, 您可能会在发送和 / 或接收传真时遇到问题 如果遇到传真问题, 您可以打印传真测试报告以检查打印机的状态 如果没有正确设置打印机的传真功能, 测试将会失败 请在设置完打印机的传真功能后执行此测试 有关详细信息, 请参阅第 32 页的 步骤 2: 测试传真设置 解决设置问题 41

42 步骤 1: 运行传真测试 提示 : 如果出现的传真通信错误包含错误代码, 您可以在 HP 支持网站 ( 上找到错误代码的说明 如果出现提示, 请选择您所在的国家 / 地区, 然后在 搜索 框中键入 传真错误代码 如果无法使用传真测试中提供的建议解决问题, 请转到步骤 2 步骤 2: 检查可能的问题列表 如果运行了传真测试, 但仍存在传真设置问题, 请检查以下可能的问题和解决方案列表 : 打印机在收发传真时出现问题 确保使用打印机附带的电话线或适配器 ( 如果未使用该电话线或适配器, 显示屏可能会始终显示 电话未挂好 ) 其它设备可能与打印机共用一条电话线路 确保电话分机 ( 共用一条电话线路但未连接到打印机的电话 ) 或其它设备未使用或已挂断 例如, 如果分机未挂好, 或者使用计算机拨号调制解调器发送电子邮件或访问 Internet, 则无法使用打印机收发传真 如果使用了电话分离器, 则该分离器可能会导致传真问题 尝试将打印机直接连接到墙上电话插孔 确保将电话线的一端连接到墙上电话插孔, 而将另一端连接到打印机背面标有 1-LINE 的端口上 尝试将一部正常工作的电话直接连接到墙上电话插孔中, 然后检查拨号音 ; 如果听不见拨号音, 请联系电信公司对线路进行检查 确保将打印机连接到模拟电话线路上, 否则将无法收发传真 要检查是否为数字电话线, 请将普通的模拟电话连接到该电话线上, 并侦听拨号 音 如果您没有听到正常的拨号音, 则该线路可能是设置为用于数字电话的电话线 将打印机连接到模拟电话线路上, 然后尝试收发传真 电话线连接的噪音可能很大 声音质量差 ( 有噪音 ) 的电话线会导致传真出问题 将电话插入到墙上电话插孔中, 并聆听是否有静电噪音或其它噪音, 以此来检查电话线的音质 如果听到噪音, 请禁用纠错模式 (ECM), 然后再尝试收发传真 如果使用的是 DSL/ADSL 服务, 请确保连接了 DSL/ADSL 过滤器 如果不使用该过滤器, 则无法成功地收发传真 如果使用的是专用分组交换机 (PBX) 或综合业务数字网络 (ISDN) 转换器 / 终端适配器, 请确保将打印机连接到正确的端口上, 并将终端适配器设置为与您所在的国家 / 地区相符的交换机类型 您正在使用 IP 传真服务 请尝试选择更慢的连接速度 如果此方法无效, 请与 IP 传真服务的支持部门联系 42 解决设置问题