Offering Growth with our partners
글로벌테크놀로지서비스는개별제품이아닌비즈니스문제해결을위한전문화된솔루션을 10 개의서비스제품군으로공급합니다. IT 전략과아키텍처 통합진단 / 계획능력, 로드맵, 기술디자인을고객의 IT 환경및인프라에따라최적화시켜드립니다. 사이트및전산설비서비스 디자인, 구축, 통합, 재배치등고객의데이터센터및 IT 설비를최적으로관리할수있도록지원합니다 미들웨어구현서비스 사업성을구체화시키는시스템소프트웨어, 미들웨어인프라에관련된클라이언트서비스를제공합니다 보안및개인정보보호서비스 고객의정보자산을보호하고미래의위험요인을예측하고대응책을준비하도록지원합니다. 사용자지원서비스 전체라이프사이클에걸쳐최종사용자환경과모든사용자단말장치를지원합니다. 서버서비스 데이터센터와현장모두에서제품라이프사이클동안 IT 컴퓨팅용량, 가용성, 비용및무결성에대한최적화를지원합니다. 통합커뮤니케이션서비스 언제어디서든통합된커뮤니케이션이가능하도록최적화된네트워킹환경 / 애플리케이션을설계, 구현및관리합니다. 스토리지및데이터서비스 라이프사이클에따라자산을최적화시키고저장장치및데이터를처음부터끝까지효율적으로사용할수있도록합니다. 비즈니스무중단성및탄력대응서비스 일상적인운영외에도비상 / 위기운영상황에서도비즈니스와전산을지속적으로운영할수있도록합니다. 유지보수및기술지원서비스 고객의 IT 환경및모든인프라에적합하도록통합정비, 패치, 수리및문제해결능력을제공합니다
Provide innovative services to help client s optimize the integrity, availability, utilization and manageability of their computing environment necessary to deliver IT enabled business services. Services: IBM Server Optimization and Integration Services IBM Server Managed Services IBM Emerging Server Technology Services IBM Server Product Services for System x, System p, System i and System z IBM Server Product Services for Linux and Microsoft IBM Services for non-ibm Server Products Why IBM? Global reach a network of over 420 global and regional delivery sites for the flexibility that clients expect Our partnership with IBM Research and involvement with product development allow us to anticipate where the market is moving Providing Right Skills, Right Place, Right Time Complete end-to-end service capabilities provide better and faster return on your IT dollar Maximize return on investment in IT Minimize up-front capital investments while also accessing newer technologies Migrate to an open-source SOA server infrastructure Comply with increasingly stringent standards and regulations Help prevent system outages Simplify server environment and lower costs Reduce server sprawl and system mgmt challenges
Lead with Server Optimization & Server Product Services IBM Emerging Server Technology 1. Virtualization 2. Grid Solutions IBM Server Product Services 1. Implementation Services 2. Migration Services Server Optimization & Integration 1. Assessments 2. Consolidation 3. Architecture, Design, Planning 4. Optimization 5. GDOCTM / GDPSTM IBM Server Managed Services 1. Remote Management 2. Hosting 3. Virtualization IBM Server Optimization & Integration Helps reduce IT infrastructure complexity in order to optimize performance, reduce operational management costs and facilitate business growth and change Server consulting Server technology assessment Server architecture, design and planning Server service management (subset of IT service management) Server consolidation Server optimization solutions IBM Geographically Dispersed Parallel Sysplex IBM Implementation Services for Geographically Dispersed Open Clusters Server consolidation services are part of a portfolio of optimization and integration services
IBM Emerging Server Technology Services IBM Server Optimization and Integration Services IBM Server 제품서비스 Provides services for IBM and non-ibm server products Helps you shorten the time required to plan, implement and deploy new servers and software, so you can adopt new technology more quickly and improve end user service levels IBM System i, p, x and z servers, Linux and Microsoft operating systems, and non-ibm server products IBM Server Managed Services IBM implementation services IBM migration services ServicePacs Server Product Affinity Services
Server TCO 는계속증가합니다.. Spending (US$B) Worldwide IT spending on servers, power, cooling, & administration Installed base (M units) Many servers, much capacity, low utilization = US$140B in unutilized server assets
Server Consolidation Services Opportunity 비용절감 : Based on IBM s experience, the following represents the typical savings that organizations may realize: Hardware costs reduced 33 to 70 percent Maintenance costs reduced up to 50 percent Support costs reduced by as much as 33 percent Floor space and facility costs reduced 33 to 50 percent 효율성증대 : infrastructures capable of greater business flexibility, lower risk and faster deployment of applications Server consolidation is almost a prerequisite to management of server security!
Gartner s Survey Also Offers Possible Value Results from businesses that have completed a consolidation project: 53% now procure larger servers as a result of server consolidation 34% now procure fewer servers as a result of server consolidation 13% changed vendors because of server consolidation 15% changed platforms because of server consolidation 78% were able to reduce/reassign staff members 79% were reassigned versus 21% were terminated Only 19% envision undertaking another server consolidation project in the next two years 53% said they would do more rationalization if technologies improve 1 Results of Gartner Worldwide Survey on Server Consolidation 2005
Optimization Always Begins With Consolidation Reducing the number of sites Reducing the number of servers Migrating to better performing, more expandable servers Optimizing the performance of remaining servers Integrating new server investments with the broader infrastructure 2010 년까지, IT consolidation 이비용절감의 Focus Initiative 입니다. 1 Gartner Symposium/ITxpo October 2006
IBM s Methodology is Based on Extensive Experience Consolidation projects comprise three stages: 1 2 Assessment Solution Solution approach framing Transition plan Detailed environment analysis Detailed transition plan Solution approach Planning Detailed assessment and design Micro design Macro design + Tools! These tools are used to: Collect a snapshot of your hardware performance needs Hardware Utilization Workloads Analyze the information and develop possible consolidation scenarios Recommend a post-consolidation solution 3 Implementation Solution build Testing Deploy Experience, methodology & tools separate a successful services firm from it s peers!
Server Consolidation 서비스 Delivers design, planning, implementation and testing services for creating a consolidated environment from heterogeneous server infrastructures Provides access to consolidation methodologies and tools and a center of competency that utilizes the expertise of highly skilled IBM professionals Creates a foundation for more advanced optimization initiatives such as grid computing, virtualization and service-oriented architecture (SOA) Server consolidation services provides a foundation for optimization!
Suggested Action Plan for Server Consolidation Initial Investment Required Dedicate one person for three months to market Server Consolidation (SCON) solutions. Train two support people on the technical details of the offering and the sales team on the correlation between SCON and new hardware, software, and affinity services. Develop specific value presentations, generic proposal, spec sheets, and TCO materials. Train a salesperson to follow up on the leads generated by the marketing activities. Add an incentive promotion based on marketing activities to close orders within 90 days Initial Marketing Programs Analyze existing business partner install base to identify top twenty five opportunities. Hold joint seminars with GTS sales representatives for the above prospects to detail the financial, technical, and operational benefits of consolidating systems. Follow up the seminars with simple, benefit oriented proposals. Pick at least five accounts to focus on and identify how and where to position incentives to close the accounts. Use closed accounts as references for new opportunities.
Expected Business Partner Return Year 1 Year 2 Original Sale. Follow On Sales Year 3 Follow On Sales Year 4 Follow On Sales Server Consolidation Solution Data Collection Analysis & Recommendations Execution server implementation, data migration, and training Business Partner Revenues 1. Engagement, 2. HW Sales 3. Affinity Services for HW Sales 4. HW Maintenance & Remote Technical Support Services Estimated Business Partner Revenues: $550K Operating System Virtualization Solution Data Collection Analysis & Recommendations Execution server & software implementation and training Business Partner Revenues 1. Engagement, 2. HW Sales, 2. Affinity Services for HW Sales 3. HW Maintenance & Remote Technical Support Services Estimated Business Partner Revenues: $200K Automated Provisioning Solution with Capacity on Demand Data Collection Analysis & Recommendations Execution server & software implementation and training Business Partner Revenues 1. Engagement 2. SW Sales Estimated Business Partner Revenues: $150K Remote Managed Infrastructure Services Hosting Solution Data Collection Analysis & Recommendations Execution Server management transition Business Partner Revenues 1. Engagement Estimated Business Partner Revenues: $150K per Year Server Health Check Service Data Collection Analysis & Recommendations Business Partner Revenues 1. Engagement 2. Labor Perform Estimated Business Partner Revenues: $7K Application Virtualization Solution Data Collection Analysis & Recommendations Execution server & software implementation and training Business Partner Revenues 1. Engagement, 2. HW Sales, 3. Affinity Services for HW Sales, 4. HW Maintenance & Remote Technical Support Services Estimated Business Partner Revenues: $200K Business Continuity & Recovery Services Solution Data Collection Analysis & Recommendations Execution implementation & training Business Partner Revenues 1. Engagement, 2. HW Sales 3. Affinity Services for HW Sales 4. Maintenance & Remote Technical Support Services Estimated Business Partner Revenues: $200K Managed Storage Solution Data Collection Analysis & Recommendations Execution Storage management transition Business Partner Revenues 1. Engagement Estimated Business Partner Revenues: $150K per Year IT Usage and Accounting Solution Data Collection Analysis & Recommendations Execution implementation and training Business Partner Revenues 1. Engagement, 2. HW Sales, 3. SW Sales 4. Affinity Services for HW Sales, 5. HW Maintenance & Remote Technical Support Services Estimated Business Partner Revenues: $100K Assumptions Typical Prospect Customer is trying to reduce IT complexity and operational costs such as systems management, site & facilities, and maintenance. Customer wants to increase efficiencies through virtualization and resource sharing. Customer wants to maintain high availability and reliability.
Implementation ServicePacs Delivers, planning, implementation and testing services for creating a consolidated environment from heterogeneous server infrastructures Provides access to skilled resources who are trained on IBM server technology and can implement your products efficiently. Creates a foundation for more advanced services such as migration and remote management infrastructure services. Implementation ServicePacs prescoped, pre-packaged, pre-priced, part-number orderable.
IBM Implementation ServicePacs - Prepackaged, easy to sell and order ServicePac Name High Level Description IBM Implementation Services ServicePac for BladeCenter and System x Install and configure BladeCenter Chassis and up to 7 IBM Blades Assist client staff with LAN and SAN integration Install OS on up to 7 Blades IBM Implementation Services ServicePac for preassembled BladeCenter and System x Assist in Installing and configuring BladeCenter Chassis and up to 3 IBM Blades Assist client staff with LAN and SAN integration Install OS on up to 3 Blades IBM Implementation Services ServicePac for System i LPAR IBM Implementation Services ServicePac for System p LPAR IBM Implementation Services for System X ServicePac for VMware Implement System i Configure HMC Create up to 4 LPARs Implement System p Configure HMC Create up to 4 LPARs Implement VMware ESX server on 1 system Install & configure VMware ESX server up to 4 virtual machines IBM Implementation Services for System X ServicePac for IBM Director Implement IBM director with 1 mgmt server and up to 2 managed systems Install & configure IBM Director Agent & Console on up to 2 supported systems
Implementation Services - Advanced Power Virtualization Delivers, planning, implementation and testing services Provides access to skilled resources who are trained on IBM server virtualization technology and can implement your products efficiently.
Remote Managed Infrastructure Service Delivers a configurable set of server services to efficiently and effectively address remote infrastructure technology management at customer premises. Provides support in the form of Monitoring, Reporting and managing their servers. Creates an annuity stream for your firm.
Remote Managed Infrastructure Services Reporting Feature IBM Services Connection client dashboard Bronze (SLO) Service packages at a glance Silver (SLA) Gold (SLA) Backup and restore management Batch management Inventory management Security management Output management Performance and capacity management Database and middleware management Server management including software level maintenance; file management; security compliance, antivirus, and health checking; configuration management; and basic performance and capacity management Required* Required Device monitoring Event management Incident/problem/change management Infrastructure support including client connectivity via network data services, identity and access management, support environment management, and knowledge management *Prerequisite for other silver services
Server Services Portfolio for Business Partners Emerging Technology Services Grid and Grow Express Implementation Server Managed Services Remote Managed Infrastructure Services Server Optimization and Integration Services System z Implementation Services for GDPS / PPRC Hyper Swap Manager Technology Assessment and Consulting Services for Healthcheck for CICS Transaction Server Operational Support Services for Performance Management System p System i System i Services 1. Implementation Clustering and Independent Auxilary Storage Pools eserver for I5 and iseries LPAR plus iseries Security Implementation Services: ServicePac for System i 2. Migration AS400 Data Migration & AS400 System Transition 3. Remote Technical Support Software Maintenance 4. Technology Assessment & Consulting Services System p Services 1. Implementation eserver Cluster 1600 HACMP on AIX eserver for pseries LPAR eserver pseries HW Installation Implementation Services: ServicePac for System p Advanced Power Virtualization 2. Migration IBM Cluster 1600 & p5 and eserver pseries LPAR System x Services 1. Implementation Services: ServicePac for BladeCenter and System x 2. Implementation Services: ServicePac for Preassembled BladeCenter and System x
IGS Portfolio - Summary and Resources Providing Client Choices & Business Partner Depth Cost Efficiencies Get the parts, build-it-yourself Buy hardware and software and integrate them by utilizing in-house resources Hardware and software products Benefit: You have total control and flexibility; however costs and risk may increase. Get the parts, we can help build Buy individual IT service products and engage IBM Global Technology Services to integrate them Service products customized for you off standard components Benefit: You enjoy streamlined services, faster deployment, and lower costs and risk We can help you get it and build it Buy hardware and software infrastructure plus services to go with them from IBM Global Technology Services Solutions hardware, software and service products Benefit: Turnkey relationship increases your value from IBM lets you focus on your core business and at reduce costs and risk Organizational Value We can build it and manage it Buy data center, network, and desktop outsourcing services from IBM Global Technology Services Strategic Outsourcing and managed services solutions Benefit: IBM serving as the information technology backbone maximizes your value lets you focus on your core business for competitive advantage