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1 클라우드컴퓨팅을위한효과적인서비스관리 윤영훈실장 Tivoli Architect, Software Group, 한국 IBM

2 Agenda 클라우드컴퓨팅? 클라우드컴퓨팅아키텍처 클라우드서비스관리의고려사항제최종인쇄전삭

3 confusion More than 100 vendors claiming to be selling cloud computing In answer to the question, explain what cloud computing Sponsors of Enterprise is? It's 2.0 Conference hard to and explain, Web 2.0 Conference you can talk to anyone here and they will give you a different version. Shane Robison, CTO, Hewlett-Packard "The interesting thing about cloud computing is that we've redefined cloud computing to include everything that we already do...we'll make cloud computing announcements. I'm not going to fight this thing. But I don't understand what we would do differently in the light of cloud." Larry Ellison, CEO, Oracle "Every time there's a big new trend, a big new opportunity, we write a new operating system," Ballmer told delegates at the conference. "We're now in the process of writing a new operating system. For lack of a better term, before we announce it in four weeks, I'll call it Windows Cloud." Steve Ballmer, CEO, Microsoft Cloud computing is the use of networked infrastructure software and capacity to provide resources to users in an on-demand environment. clouds provide a set of typically virtualized computers which can provide users with the ability to start and stop servers or use compute cycles only when needed, often paying only upon usage. - Cloud 최종인쇄전삭제

4 Cloud Computing Cloud : IT 기반의서비스에대한새로운소비형태및딜리버리모델 Standardized, consumable web-delivered services Attributes Flexible pricing Elastic scaling Rapid provisioning Metering & Billing Catalog Advanced Ordering virtualization VISIBILITY CONTROL AUTOMATION 제최종인쇄전삭

5 Cloud Computing Flexible Delivery Model Public 서비스프로바이더가소유하고관리를수행 신청에의한접근 표준화된비즈니스프로세스, 애플리케이션, 인프라스트럭처서비스를사용량기반의유연한가격정책으로제공 Cloud s Cloud Computing Model Private 고객이소유하고관리를수행 해당기업의사용자및파트너에게만접근권한부여 효율화, 표준화, 베스트프랙티스지향. 표준화, 자본비용보호, 유연성및서비스의신속한제공. 다양한사용자요구의충족, 효율성, 가용성, 탄력성, 보안성제공 ORGANIZATION CULTURE GOVERNANCE 최종인쇄전삭제

Op-Ex of Economies 전삭제Cloud Computing: 비즈니스성장및혁신을위한동력 Standardization & Automation Virtualization 최종인쇄6 2009-03-13

6 Op-Ex of Economies 전삭제Cloud Computing: 비즈니스성장및혁신을위한동력 Standardization & Automation Virtualization 최종인쇄 Economies of Cap-Ex 민첩성 리스크관리 through improved business resiliency 효율적인가격모델 유연한서비스의제공 신속한대응 비용절감 기술인력의생산성향상 자원의효율적활용

7 종인쇄전삭제Cloud Computing Participants Consumer 필요한때, 필요한장소에서안전한접근 낮은비용 사용의용이성및유연성 Designer 다양하고차별화된 On-Demand 서비스의제공 새로운요구에즉각적인대응 신규서비스의신속한구현 Provider 자원활용도향상및최적화 자동화된서비스관리체계 서비스요건에대한신축적대응 운영및자본비용의절감 최

8 Dynamic Allocation 전삭제The Managed Cloud Example Catalog Cloud Process Structure JSP DB Consumer Designer Planning & Creation Managed lication s Dynamic Process Composition Platform s Managed EAR Process/ Sourcing Process Structure JSP EAR DB lication Sourcing Process Structure JSP DB Infrastructure s Ensembles EAR Information Sourcing 최 Provider 종인쇄

9 Fulfillment s 전삭제클라우드서비스딜리버리모델 Requestor Provider Creator End User Requestors & Operators Fulfillment Process Federated Data Repository Planning Definition Tools Fulfillment + Enterprise Process (e.g. Open Account) Publishing Tools Fulfillment + Enterprise Process + Governance (e.g. ITIL) Technology Fulfillment & Configuration Tools UI, Fulfillment, Data, MetaData Catalog Request UI APIs Provisioning s Usage & Accounting s Monitoring s Security s Energy s. Monitoring Tools KPIs 사용자는서비스카탈로그를통하여서비스요청을수행 최 서비스프로바이더는 Fulfillment 프로세스및 Technology를사용하여서비스제공 서비스표준화 종인쇄

End User 전삭제클라우드컴퓨팅모델 Request & Operations IT Infrastructure & lication Provider Creation & Deployment Requests & Operators Datacenter Infrastructure Access User Request /Self Portal s Lifecycle

10 End User 전삭제클라우드컴퓨팅모델 Request & Operations IT Infrastructure & lication Provider Creation & Deployment Requests & Operators Datacenter Infrastructure Access User Request /Self Portal s Lifecycle Catalog, Provisioning Performance Availability/Backup/ Restore Component Library Image Lifecycle Security: Identity, Access, Integrity, Isolation, Audit & Compliance Cloud Administrator Oriented Architecture Usage Accounting License Information Architecture Optimized Middleware (image deployment, integrated security, workload mgmt., high-availability) Virtual Image Design & Build Image Library (Store) Deployment Catalog Standards Based Interfaces Virtualized Infrastructure Request UI Oriented Virtual Architecture Resources & Aggregations Information Architecture Operational APIs Lifecycle Server Virt. Standards Storage Based Virt. Interfaces Network Virt. of Images Virtualized System Resources Infrastructure 최SMP Servers Blades Storage Servers Storage Network Hardware 종인쇄

End User 전삭제클라우드서비스제공을위한관리요소 Request & Operations 4 서비스이미지라이프사이클관리 클라우드서비스를위한이미지디자인및빌드 1 서비스관리 Virtual Image 라이프사이클기반의이미지관리 Requests 클라우드서비스관리의자동화, 효율화 User Request /Self & Operators 클라우스서비스라이프사이클관리

11 End User 전삭제클라우드서비스제공을위한관리요소 Request & Operations 4 서비스이미지라이프사이클관리 클라우드서비스를위한이미지디자인및빌드 1 서비스관리 Virtual Image 라이프사이클기반의이미지관리 Requests 클라우드서비스관리의자동화, 효율화 User Request /Self & Operators 클라우스서비스라이프사이클관리 Lifecycle 5 워크로드관리 Image Lifecycle Provisioning Security: Identity, Access, Integrity, Isolation, Audit & Compliance IT Infrastructure & lication Provider Performance Usage Accounting Availability/Backup/ Restore License 2 사용량및과금관리 Creation & Deployment Design & Build 서비스요구사항에대한워크로드정의 Virtualized lications Image Library 비즈니스및 IT Metrics 정의 적절한인력배치 (Store) Business lications Content 서비스 & Data 및리소스사용량측정 워크로드모니터및인력의재배치 Optimized Middleware 딜리버리모델및계약방식에따른요금 (image deployment, integrated security, workload mgmt., high-availability) 산정 Deployment Catalog Virtualized Infrastructure Request UI Virtual Resources & Aggregations Operational 6 에너지 APIs사용효율화 3 리소스관리 Server Virt. Storage Virt. Network Virt. Lifecycle Standards Based Interfaces Virtualization 환경에클라우스서비스 of Images 배치 자동화된에너지콘트롤 System Resources Virtualized Infrastructure Virtualization 환경의리소스관리최 에너지사용량제어 SMP Servers Blades Storage Servers Storage Network Hardware 종인쇄

Orchestration of Technology, Processes, People & 전삭제클라우드서비스역량의단계별확보 Request & Operations IT Infrastructure & lication Provider Creation & Deployment End User Requests Request a Server & Operators

12 Orchestration of Technology, Processes, People & 전삭제클라우드서비스역량의단계별확보 Request & Operations IT Infrastructure & lication Provider Creation & Deployment End User Requests Request a Server & Operators Data to fulfill end-user requests and operational tasks Simple Deployment Automated Provisioning Tivoli Process Automation Architecture Data Center Model Reservations Planning Definition Tools Request an lication Request Server + lication Guided by Catalog Policy Request UI Operational UI Deployment Integrated with Security, Availability and Performance Deployment Integrated with Process (e.g. ITIL, procurement) Technology Visualize Control Automate Platform s Provisioning s Usage & Accounting s Monitoring s Energy s Complex Requirements Assets, Configuration Items Publishing Tools Fulfillment & Configuration Tools UI, Fulfillment, Data, MetaData Monitoring Tools KPIs Security s 최Infrastructure & Virtualization 종인쇄

13 클라우드서비스라이프사이클 Autonomic Execution of Plans 종인쇄전삭 Subscription Administrator Subscription & Instantiation Subscriber Production Offering Offering Instance Termination Cloud Catalog Subscriber Termination 제Definition Definition System z UNIX x86 OS OS OS OS OS OS LPAR / VM LPAR / VM LPAR / VM Creation 최Storage Network

종인쇄전삭제Tivoli Automation Manager (TSAM) Tivoli Automation Manager Simple Orchestration focused on Automation of Resource Reservation Provisioning Request Extend Orchestration Resource to support

14 종인쇄전삭제Tivoli Automation Manager (TSAM) Tivoli Automation Manager Simple Orchestration focused on Automation of Resource Reservation Provisioning Request Extend Orchestration Resource to support operational roles in request Allocation fulfillment Extend Orchestration Topology to include manageability of services Extend Orchestration to Enterprise Automation (e.g. Procurement) & Governance Process (e.g. ITIL) Workflows Security Deployment Notification & Escalation Tivoli Process Automation Engine Technology Platform s Provisioning s Ensemble Usage & Accounting s Monitoring & Event s Energy s Security s Infrastructure & Virtualization Federated Data & Model Integration Framework Image 통합서비스딜리버리플랫폼 Enables as-a- models: 인프라스트럭처서비스제공및관리 플랫폼서비스제공및관리 클라우드서비스의배치및관리체계의신속한구현을지원 라이프사이클기반의클라우드서비스관리 클라우드서비스관리의각요소의자동화 최 지원

15 전삭클라우드컴퓨팅보안 Gartner View Privileged User Access Data Segregation Data Recovery Investigative Support Regulatory Compliance Data Location Disaster Recovery 제최Gartner: Assessing the Security Risks of Cloud Computing, June 종인쇄

16 종인쇄전삭제서비스및리소스과금관리 클라우드서비스인스턴스의생성및종료 리소스를클라우드서비스인스턴스에할당 리소스용량추가 / 삭제등의변경 Usage Metering 관리인프라를통한서비스사용량측정 리소스활용률 CPU, Memory, Disk 리소스소비량 사용자, 부서, 트랜잭션별 Resource Usage Metering 리소스사용량정보의수집 최

17 Reports Sample 최종인쇄전삭제

18 Step Virtualization 및자동화기반의구현 클라우드타당성검토를위한 Workload 및서비스분석 클라우드전략의실행 Next 최종인쇄전삭제

19 Building a cloud with IBM Base IBM Products and Technologies Early Cloud Engagements and Assets Assets 제Cloud Cloud Cloud Consulting Implementation Delivered IBM HARDWARE AND SOFTWARE CLOUD TECHNOLOGIES Systems Automation Manager Virtualization Virtual Resource Pools Availability Security Virtualized Servers and Storage HiPODS Cloud Solutions, Research Compute Cloud, Computing on Demand 최종인쇄전삭

20 . 최종인쇄전삭제감사합니다

1.장인석-ITIL 소개.ppt

1.장인석-ITIL 소개.ppt HP 2005 6 IT ITIL Framework IT IT Framework Synchronized Business and IT Business Information technology Delivers: Simplicity, Agility, Value IT Complexity Cost Scale IT Technology IT Infrastructure IT