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Transcription:

GE Peter S. Pande,, Robert P. Neuman, Ronald R. Cavanagh The SIX SIGMA WAY April 29, 2005 Jin-Ho Jeong,, Ph.D. Competitiveness Valuation International, Inc. Korea Partner of IMD WCY jeong@cvikorea.net page 1 2003, CVIKorea

page 2 2003, CVIKorea

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Peter Pande, CEO of Pivotal Resources and co-author of 'The Six Sigma Way' Peter S. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm, and has helped guide Six Sigma initiatives at major corporations. He co-wrote the bestselling The Six Sigma Way as well as The Six Sigma Way Team Fieldbook. The fundamentals and foundations of Six Sigma The essential roles employees play in Six Sigma The changes and challenges the are likely to see Case studies of employees using Six Sigma to identify and correct major problems. page 6 2003, CVIKorea

Six Sigma / DFSS Source Materials 1 George Eckes,, The Six Sigma Revolution, (John Wiley & Sons, Inc., 2001) 2 Peter S. Pande,, Robert P. Neuman and Roland R. Cavanagh,, The Six Sigma Way, (McGraw-Hill, 2000) 3 Forest W. Breyfogle III: Implementing Six Sigma, Smarter Solutions Using Statistical Methods (New York: John Wiley & Sons, Inc., 1999) 4 Lou Cohen, Quality Function Deployment: How to Make QFD Work For F You (Reading, MA: Addison-Wesley, 1995) 5 C.M. Creveling,, Tolerance Design, (Reading, MA: Addison Wesley Longman, 1996) 6 William W. Fowlkes and C. M. Creveling,, Engineering Methods for Robust Product Design: Using Taguchi Methods in Technology and Product Development (Reading, MA: Addison Wesley, 1995) 7 Mikel Harry and Richard Schroeder, Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations (New York: Doubleday, 2000) 8 Mikel Harry and Reigel Stewart, Six Sigma Mechanical Design Tolerancing, (Schaumburg, IL: Motorola University Press, 1988) 9 Mark J. Kiemele,, Stephen R. Schmidt and Ronald J. Berdine,, Basic Statistics: Tools for Continuous Improvement, (Colorado Springs, CO: Air Academy Press, 4th Ed., 1997) 10 Stephen R. Schmidt, Mark J. Kiemele and Ronald J. Berdine,, Knowledge Based Management, Unleashing the Power of Continual Improvement (Colorado Springs, CO: Air Academy Press & Associates, 1997) 11Stephen R. Schmidt and Robert G. Launsby,, Understanding Industrial Designed Experiments, (Colorado Springs, CO: Air Academy Press, 4th Ed., 1998) 12 Measurement Systems Analysis (Detroit, MI: Automotive Industry y Action Group, 1995) 13 Potential Failure Mode and Effects Analysis (Detroit, MI: Automotive Industry Action Group, 1995) 14 Materials Selection and Design, ASM Handbook, Vol. 20, 1997. page 7 2003, CVIKorea

? 1.. 2.. 3.. 4. 5. page 8 2003, CVIKorea

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TQM. TQM, CQI, BPR, ABC, LMNOP. (TQM) (TQM). TQM. page 10 2003, CVIKorea

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2 : : 6,???? DMAIC?,? page 22 2003, CVIKorea

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12 : ( 1 ),?,?? SIPOC,? page 32 2003, CVIKorea

13 : ( 2 ) (VOC) (VOC)? VOC??? page 33 2003, CVIKorea

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16 : : 6 / ( 4B ) /????? page 36 2003, CVIKorea

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