Resource Based SI Project Management for the 21st Century

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1 (IT Project Management for the 21st Century: Resource-Based Approach) :,,,, -(Socio-technical)

2 1. IT (IT) IT., IT. IT.... e

3 .,,.,. 2. IT.,.. (intangible). IT.. (inseparable)... (dynamic).,. (Change Manager)..

4 (integration)., (Context). (productivity).., (Knowledge Management) (Humanware). 3. IT.. (M&A)..,.. (ERP) (SCM).

5 ., ,.. 4. (Standish Group) 17% 50% 33% James P. Lewis, The Project Manager s Desk Reference: A Comprehensive Guide to Project Planning,

6 . 1.?, (Cost, Schedule, Quality),, (Performance, Cost, Time, Scope) %..., PCTS(,,,) PC(/ ).. 3,, 4. 1.? Scheduling, Evaluation, and Systems, 2 nd ed., McGraw-Hill, p. 291, Ibid, p. 9 3 Harold Kerzner, Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 6 th ed., John Wiley & Sons, pp , 1998

7 .,,,.., ,...,,. 2.?,.,,, 4,. 5 (1996) A. L. Lederer, and V. Sethi, Meeting the Challenges of Information Systems Planning, Long Range Planning, Pergamon Press Ltd, J.,,,,, pp , 1999

8 (win-win) 6 (2000) (ballpark) (1998). 8 6 John Gioia, Twelve Reasons Why Programs Fail, PM Network, pp , November James P. Lewis, The Project Manager s Desk Reference: A Comprehensive Guide to Project Planning, Scheduling, Evaluation, and Systems, 2 nd ed., McGraw-Hill, pp , Harold Kerzner, Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 6 th ed., John Wiley & Sons, pp , 1998

9 (1945),. 9 High Tech, Low Touch , 4. 9 E. Mayo, The Social Problems of an Industrial Civilization. Boston: The Graduate School of Business, H. J. Thamhain, and D. L. Wilemon, Developing Project/Program Managers, Proceedings, PMI Seminar/Symposium, p.ii-b.2, October 1982

10 2. (Estimation).,.. (Technology).,.. (Organizational)..,... (People)... (Task-Oriented) (Interpersonal Skill).

11 ? (Risk Factors)., ,......,......,

12 (Stakeholder)..,.,,..., (Integrated Coordination) J. Jiang, G. Klein, and J. Balloun, Ranking of System Implementation Success Factors, Project Management Journal, December H. J. Thamhain, Managing Technologically Innovative Team Efforts towards New Product Success, Journal of Product Innovation Management, Vol.7, No.1, pp. 5-18, March 1990

13 4.., 2 70,., PERT CPM ,, , (Core Competence). 21? (Resource-Base Theory) 1980.,.

14 .., (Core Competence) (Organizational Capabilities), (Administrative Heritage). 13, ,,, (physical), (human), (organizational). 14 (valuable), (rare), (imperfectly imitable), (substitutability). 15 (,, ),. 16 (1995) NEC. 17,,, 13 D. J. Collis, A Resource-Based Analysis of Global Competition: The Case of the Bearings Industry, Strategic Management Journal, 12, pp , ,,, p.165, J. B. Barney, Firm Resources and Sustained Competitive Advantage, Journal of Management, 17, pp , R. Amit, and P. J. Schoemaker, Key Success Factors: Their Foundation and Application, Working Paper, University of British Columbia and University of Chicago, June, G., C. K.,,,, pp , 1995

15 .. 18 ( ) (1998) (People Oriented), 21 (1998) (Social Architect). 22,,,,,., (delegate),. 23 (Win-win).,.. 18 D. J. Teece, G. Pisano, and A. Shuen, Dynamic Capabilities and Strategic Management, CCC Working Paper, Peter Senge, The Fifth Discipline: The Art and Practice of the Learning Organization, New York, Doubleday/Currency, I. Nonaka, The Knowledge Creating Company, Harvard Business Review, Harold Kerzner, Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 6 th ed., John Wiley & Sons, p. 1001, Cleland, David I., Project Management: Strategic Design and Implementation, 3 rd ed., McGraw-Hill, pp , Ralph L. Kliem, and Irwin S. Ludin, The People Side of Project Management, Gower Publishing, pp , 1994

16 .,.,. 5.?,. 5., (Organizational Environment)..,... (Force Field) 7S. (Resource) (Knowledge), (Power-with). (Political Jungle),,.,

17 (Stakeholders) (Visibility),,,, (Credibility). 24.,,,.,.,...,,,,,.., (Methodology)..... (need) (want) 24 Ibid., pp

18 , (EVA) (Concurrent Engineering),. (Blueprint) (House of Quality). (Technology Management).....,. (High-Tech Leadership)..,

19 .. (Change Manager) (Transformational Leadership) (commit). 4 (1984) (attention), (meaning), (trust), (self). 25 (1994),,, ( ).,,. 27 (1994).,, Warren Bennis, Good Managers and Good Leaders, Across the Board, October A. Shenhar, and H. J. Thamhain, A Mixture of Project Management Skills, Human Systems Management Journal, Vol.13, No.1, pp , March Ralph L. Kliem, and Irwin S. Ludin, The People Side of Project Management, Gower Publishing, 1994, p A. Shenhar, and H. J. Thamhain, A Mixture of Project Management Skills, Human Systems Management Journal, Vol.13, No.1, March 1994

20 (1993) (dynamics) (Drivers) (Barriers)., 6,,,,,,,,,,,. 29 (1999) 4.. (,,, ),. (,,, ) (commit).. 30.,. (Learning Curve)., (Experience Curve) 1960 (BCG). 2,,,..,,,. (competitive edge) 29 A. J. Nurick, and H. J. Thamhain, Project Team Development in Multinational Environments, in D. Cleland (ed.), Global Project Management Handbook, New York, McGraw-Hill, David I. Cleland, Project Management: Strategic Design and Implementation, 3 rd ed., McGrawhill, pp , 1999

21 1970 (TI). 6.. (Input) (Output).,. 6...,. (Socio-technical)., 1987 (Eric Trist). 31 (human) (technical) (optimization) (reward) (Continuous Improvement) Marvin Weisbord, and Sandra Janoff, Future Search, San Francisco: Berret-Koehler, 1994

22 ., (health).,.,, (PM Dashboard) (Budget, Cost, CPI) (Milestone, SPI), (Quality, Deliverables) (Morale), (Customer Satisfaction). (Continuous Organizational Improvement) , 8...,,,,,.,,,..,

23 ,.,,.,,,....,. (Self-directed)....,.

24 ( ).., (Social Architect) (Change Manager)......,, J.,,,,

25 G.,, C. K.,,,, Bennis, Warren, Good Managers and Good Leaders, Across the Board, October Cleland, David I., Project Management: Strategic Design and Implementation, 3 rd ed., McGraw- Hill, Gioia, John, Twelve Reasons Why Programs Fail, PM Network, November Jiang, J., Klein, G., and Balloun, J., Ranking of System Implementation Success Factors, Project Management Journal, December Kerzner, Harold, Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 6 th ed., John Wiley & Sons, Kliem, Ralph L., and Ludin Irwin S., The People Side of Project Management, Gower Publishing, Lederer L., and Sethi, V., Meeting the Challenges of Information Systems Planning, Long Range Planning, Pergamon Press Ltd, Lewis, James P., The Project Manager s Desk Reference: A Comprehensive Guide to Project Planning, Scheduling, Evaluation, and Systems, 2 nd ed., McGraw-Hill, Mayo, E., The Social Problems of an Industrial Civilization, Boston: The Graduate School of Business, Nurick, A. J., and Thamhain, H. J. Project Team Development in Multinational Environments, in Cleland D. (ed.), Global Project Management Handbook, New York, McGraw-Hill, Senge, Peter, The Fifth Discipline: The Art and Practice of the Learning Organization, New York, Doubleday/Currency, Shenhar, A. and Thamhain, H.J. A Mixture of Project Management Skills, Human Systems

26 Management Journal, Vol.13, No.1, March Thamhain, H. J., Managing Technologically Innovative Team Efforts towards New Product Success, Journal of Product Innovation Management, Vol.7, No.1, March Thamhain, H. J., and Wilemon, D. L., Developing Project/Program Managers, Proceedings, PMI Seminar/Symposium, October Weisbord, Marvin and Janoff, Sandra, Future Search, San Francisco: Berret-Koehler, (

ecorp-프로젝트제안서작성실무(양식3)

ecorp-프로젝트제안서작성실무(양식3) (BSC: Balanced ScoreCard) ( ) (Value Chain) (Firm Infrastructure) (Support Activities) (Human Resource Management) (Technology Development) (Primary Activities) (Procurement) (Inbound (Outbound (Marketing