Voice Portal Platform using Oracle9iAS Wireless 20020829 Oracle Technology Day 1
Contents Introduction Voice Portal Voice Web Voice XML Voice Portal Platform using Oracle9iAS Wireless Voice Portal Video Clips Conclusion 20020829 Oracle Technology Day 2
Voice Portal? Portal A grand and imposing entrance (often extended metaphorically) Entrance, entry Internet Portal Web site, web surfing Voice Portal :,,,, 20020829 Oracle Technology Day 3
Voice Web? request Web Browser Internet response Web Server Internet PSTN request Voice enabled Web! Internet PLMN response Voice Gateway Web Server 20020829 Oracle Technology Day 4
Voice Portal & Voice Web Voice Web web Voice Web / Web XML > Voice XML Voice Portal Voice web web contents 20020829 Oracle Technology Day 5
Voice XML? Web XML Markup Language (Dialog) Voice XML (text-to-speech) DTMF 20020829 Oracle Technology Day 6
Voice XML 20020829 Oracle Technology Day 7
Voice Portal Platform using Oracle9iAS Wireless Contents Farm(CP) request response Voice Gateway Application Server 20020829 Oracle Technology Day 8
Voice Gateway VOIP Voice Web Server VoiceXML Interpreter Telephony Interface Server H/W Platform 20020829 Oracle Technology Day 9
MPC Voice Gateway Benefits Fully Tested & Proved System between Oracle9iAS and Nuance s Voice Web Server already Support Integrated Verifier for user authentication User authentication with voice print Distributed Architecture for load balancing and fault tolerant operation VoiceXML Interpreter for Voice XML 2.0 Support VoiceXML Extensions access list to N-Best list performing user authentication providing Hotwords & invoking SpeechObjects in Voice XML 20020829 Oracle Technology Day 10
MPC Voice Gateway Benefits Leading Speech Recognition Technology Accuracy over 96% Multi Language Support (26 language) Carrier-Ready Carrier grade high reliability & performance High port density Efficient CPU usage Sophisticated caching technology for large grammar & contents Load Balancing, fault tolerant operation 20020829 Oracle Technology Day 11
Application Server DBMS WML HTML Mail [Oracle9i Application Server] Any Gateway Web Server Transformer Personalization portal Asynchronous engine Core (XML) Adaptors Service Manager Request Manager SMS PDA s Any Device WAP Voice 20020829 Oracle Technology Day 12
Oracle9iAS Wireless Benefits Multi-Channel & Multi-Modal Support Device Minimal extra development or management Process Write once for any devices Personalized, Alert & Location Based Service Support 20020829 Oracle Technology Day 13
Voice Portal Platform Revisited SMS PDA s Any Device WA P Voice Gateway HTTP Request VXML Response Oracle9iAS Wireless DBMS WML HTML Mail 20020829 Oracle Technology Day 14
Voice Portal Site Reference KTF World Cup VIP Service,,,, (Voice Activated Dialing) 20020829 Oracle Technology Day 15
GM OnStar Location-based Service Starbucks coffee (Speaker Verification) Starbucks coffee 20020829 Oracle Technology Day 16
GM OnStar Information Service (It s-me technology) Personalized morning reports Play reminder 20020829 Oracle Technology Day 17
MPC Voice Gateway + Oracle9iAS Wireless Voice Portal Platform contents Contents Voice Portal, 20020829 Oracle Technology Day 18
Thank You~ Contact : - mail to cymoon@mpc.co.kr - call 02-3432-6505 20020829 Oracle Technology Day 19