System i IP Telephony 김우성차장 wskim@kr.ibm.com, 011-898-7510 IBM System i 사업본부 i want stress-free IT. i want control.
Agenda 배경 기업환경의변화 IT 환경의흐름 IPT 란무엇인가 IPT 란무엇인가 VoIP와의차이 시장규모 IPT 이후활용방향 제품소개 System i IPT 3Com IPT Phone & Gateway IBM System i 기타 특장점
IPT 배경 i want stress-free IT. i want control. 3
비즈니스와 IT 의융합 Business Design IT design Business 프로세스 Business와 IT 의융합 IT 프로세스 대응성 개방형 집중화 가변성 탄력성 유연성및대응성강화 정보로부터실현가능한통찰력확보 IT 인프라최적화 기업탄력성및보안성제고 통합 가상화 자율화
Key enablers of Innovative Infra. Architecture Multichannel, context sensitive Embedded Voice Voice Unified communications Mobile Desktop X-Internet Pervasive interactions Transactions Mobile SOA, digital processes, business services Digital business software Organic IT Data Incremental, composite services and data Content Virtualized storage Data IP-centric, app embedded Video Collaboration Virtualized servers Built-in security Intelligent infrastructure Business service management Source: Forrester Research, Inc.
Convergence 는 음성및데이터네트워킹 유선및무선네트워킹 오디오, 비디오및데이터컨퍼런스 음성사서함, 인스턴트메시징 데이터및 Telephony의동시성 보안성및유연한접속성 고성능및저비용 높은생산성및강력한고객과의연계성 Business의방법을변화시킬수있는기회 연계성을제공합니다.
연계 Applications 사용자의이동성 & 유연성 내선번호가개인번호가됩니다. 재택근무, 또는어떠한네트웍연결 ( 집또는공항및무선핫스팟 ) Unified 메시징 ( 통합메시징 ) 어디에서든어느장치에서건메시지수신 음성사서함 email 수신, email 의 Speech. Presence 동료의상태를파악, 전화가능여부확인 인스턴트메시징과함께다양한통신시도. 회의 웹을통한신속한회의소집컨택센터모든형태의고객접점응대 : 전화, 이메일, 웹, SMS or Fax 고객이원하는연결방법대로응대가능.
IP Telephony 는첫걸음입니다. IP Telephony 구축이후, Converged 네트웍을이용해어떤어플리케이션사용을고려하십니까? 영상회의 메시징 음성회의 Collaboration Contact center / CTI Nemertes Research, 2004 0 10 20 30 40 50 60 % IP Telephony 는전화그이상의의미입니다
IPT 란무엇인가 i want stress-free IT. i want control. 9
IP Telephony IT Telephony 데이터시스템 (IT S/W) 들과연동이용이하다. 음성 + 데이터 IP Network 로통합 (Convergence) 데이터망 음성망 IP 망 공중전화망 (PSTN)
IP Telephony VoIP (Voice over Internet Protocol) 음성을 TDM 방식의전화선을통하는것이아니고 IP 망을통해전송하는기술로이를통해지방혹은해외의사람과통신비용의부담이없이상호음성교환을가능하게한기술 IP Telephony VoIP 는 가능하다면 이고, IP Telephony 는 항상 통화 전통적인 PBX 방식에서 IP-PBX 를기반으로한 IP Telephony 로대체중 IP 망을이용하여음성과데이터를통합한통신환경제공 표준프로토콜인 SIP 를사용하여다른데이터시스템과쉽게연동할수있다. Hosted Partition 3COM app(s). IP IP Network Network (LAN,WAN) (LAN,WAN) 3COM Media Gateway PSTN PSTN 3COM Linux OS 11
Telephony 란 IP Network 에서는단지또하나의애플리케이션일뿐이다. Data Network & Applications Domino/ SameTime WebSphere Portal CRM IP Telephony Converged Applications Telephony Network & PBX 12
IPT 기술의진화 기술 Voice over TDM Voice over IP Voice as an App 구매자 총무부서 네트워크담당 IT 부서 애플리케이션지원 Standalone, proprietary H/W appliances (voice mail, ACD, etc.) Closed IP-based S/W appliances, Lin/Wintel servers Open, SIP-based applications 기능 Call Control & Voice Features embedded in proprietary H/W (PBX, KPS, phone sets) Call Control & Voice Features largely proprietary H/W (IPT platforms, phone sets) Proprietary & open source call control / features, SIP-based soft phones Through 2004 2003-2007 2006+ Open SIP-based, S/W 기반, Application 으로서의 IPT * IPT=IP Telephony
Unified Communications 의현재 Messaging Unified Messaging Voicemail Fax Email integration Instant Messaging Presence Collaboration Voice Video Desktop Sharing Application Sharing Whiteboarding Conferencing 위의내용은 System i IP Telephony 에서모두제공하고있습니다.
Unified Communications 를넘어서 Collaboration tools e-mail ERP Phone Conferencing Collaboration Applications SIP Business Applications CRM Presence Instant Messenger Banking Unified Communications 의현재 Content 현재를넘어서미래로 Telephony, Collaboration, 비지니스 Application 은 SIP 로통합되어져갈것입니다.
IP Telephony Market 2005 년, IP Telephony 는기존아날로그전화기를넘어섰고, 그성장세는계속될것입니다. 11000 10000 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 IP Telephony Inflection Point 2000 2001 2002 2003 2004 2005 2006 LAN Telephony Adoption (Average of Analysts) United States Line Shipments IP PBX PBX 3 Yr. CAGR by Size Small < 40 Seats 48% Medium < 400 Seats 41% Large > 400 Seats 28% SOA(Service Oriented Architecture) and SIP Standard Reign Supreme
Telephony Trend 기존 PBX 와 IP-PBX 의도입추세 SIP 를이용한 IP-PBX Source: Business Communications Review Magazine Jan 1, 2006 Source: Canalys forecasts, Converged Telephony Analysis, Aug 2005
System i IPT 구성요소 i want stress-free IT. i want control. 18
System i IP Telephony 구성 Business Applications Telephony Applications Business Applications IP Presence 1 IP Messaging IP Contact Center Sametime Integration Code IP Conferencing IP Telephony Integration API CRM SIP SIP SIP FXO and FXS Analog Media Gateways 3 Analog Phone and Fax Media Gateways & SIP Devices Digital Media Gateways PSTN SIP IP & Wi-Fi Phones 2 Internet Soft Phone Home office
1. IBM System i & IPT Applications Platforms IBM IBM System ii 520,550 570, 595 IBM System i 기반서버들 Low Cost Scaling Using Industry Standard Servers IBM System i series Linux Security Hardened Linux 2.4 Kernel 최소한의 OS Load 필요한 Process만운영 Firewall통합으로상시네트웍으로부터의침입에대한보호. Available Secure Socket Connection To Web-provisioning Interface Applications System i i IP IP Telephony IP IP Messaging IP IP Conferencing Presence IP IP Contact Center Convergence Client Soft Soft phone Management
2. System i IPT - IP Phone Options 3105 Attendant Console 3101 Basic 3 rd Party Compatible phones 3101-Speaker Basic 3102 Business 3103 Manager 3Com 3108 Wifi Phone (Rel 7.3) Analog Gateway Conference Soft phone solutions 3Com Multimedia PC Client w/presence 3 rd party SIP phones Third party digital phones Nortel, Avaya, NEC Example 3 rd Party devices with SIP clients 7270 Wifi Blackberry Third party analogue phones Nokia E61 GSM/Wifi (also E60/E70)
3. System i IPT - Edge 콤포넌트 3Com VCX V7111 Analog Media Gateways - (FXS) 2, 4, 8, & 24 Channels (FXO) 4 & 8 Channels FXS/FXO 2/2 & 4/4 Channels 3Com VCX V7122 Digital Media Gateways - (T1/E1/PRI/CAS) - 1,2,4,8 &16-span PBX Media Gateway - (station line connection to legacy PBXs provides VoIP integration) - 8 Channels
도입효과및특장점 i want stress-free IT. i want control. 23
All-in-one HMC i5/os Hosting DB2 LPAR IP Telephony IP Messaging LPAR (LINUX) IP Conferencing LPAR (LINUX) 기타 ( 음성인식 ) (Windows) Virtual I/O Virtual Ethernet POWER Hypervisor IBM System i5 Server 모든기능이하나의서버에서구현되며쉽게관리할수있다. LPAR : Logical Partition
IBM System i 기대효과 및 특장점 확장성 - 성능 System i IPT는 하나의 Logical Partition에서 5000 user를 처리할 수 있는 대용량 System이 다 2004 INNOVATION OF THE YEAR
Linux, Linux Everywhere System i IPT 의견고한 Linux 기반시스템은 Call Processor, IP 메시징, IP 회의, 그리고 Presence Engine 을운용합니다. 다른 Vendor 의경우 IP Telephony 를도입하기위해 Call Processing 과 Application 플랫폼이다양한서로다른 OS 를사용하여야합니다. Linux 가중요한이유
순수한 SIP Technology System i IPT(3com 기반 ) 는현재종단간 Native SIP 를제공합니다. 타 Vendor 도 SIP 를제공합니다만, SIP 를사용하는부분은일부분에지나지않습니다. 무엇이중요한가? Native SIP의의미는 Third-party SIP Phones, Third-party SIP Gateways 그리고모든범위의 SIP-based Applications을지원한다는뜻입니다. 3Com의 applicatoin들은 ( 예, IP 메시징, IP 회의 / Presence) Native SIPattached Server에서동작합니다.
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