ILM v v (sbl@kr.ibm.com) IBM Content Management Team May 18, 26 26 IBM Corporation
Efficiently manage information throughout its lifecycle, relative to its business value Orchestration Storage Infrastructure Management Hierarchical Storage Management Archive Management Storage Virtualization Advanced Copy Services Recovery Management Content Management Hardware Infrastructure Disk Tape Storage Networking 2
AGENDA ILM (Information Lifecycle Management) (IBM Content Manager) (IBM Commonstore & CM for MMA) Demo 3
Information? Business Information Structured : Information in Data Base Program RDBMS (Structured Data) 2 % (,, Report..) Unstructured : Information in File System (ex, multimedia files Documents Email data ), Information on File systems with Database query link (ex, EDMS, CAD, MOD, VOD, email ) 1) Structured Information DB 2) Unstructured Information (Unstructured Data) DB DBMeta data Ex, Multimedia files, documents, email repository 8 % 4
Information Lifecycle Management? Structured : Information in Data Base Program Data Retention Business Information Unstructured : Information in File System (ex, multimedia files Documents Email data ) Archiving / Backup Services Hierarchical Storage Management Services - Storage Infra Management - Storage Virtualization Hardware Infra Compliance (: ),, 1) Structured Information L/M Princeton Softech ISV Archive Solution structure data Active archive. IBMPolicy-Based Data Management Tool Source-code Test 2) Unstructured Information L/M ILM Delivery, Compliance e-mail,, 5
ECM Trend Imaging/ capture Web content management Output management Document management Records management Digital asset management Archiving Web content management Imaging/ capture Output management Document management ECM Records management Digital asset management Archiving Fragmented Markets Unified Vision Source: Ovum 25 6
IBM + :,,,,, : IBM Content Manager, EDM/KM, -, DAM, Portal, BPM, : RDB, WAS, HSM & Back-up SAP ERP EDM/KM Data/ Archiving e-mail Archiving - Lotus Notes - MS Exchange -Web Mail -System Mail -Application Mail IBM Document Manager IBM CommonStore for SAP IBM Content Manager IBM CommonStore for e-mail IBM CM for MMA - / (Content Repository) -,,, -RDB, WAS, HSM&Backup, Workflow - BPM, Portal, DRM - -, DAM, EDM/KM C++/Java/ XML/.NET API & SDK 7
IBM Content Manager Image EDMS KMS COLD DAM (Multimedia Archiving) e-mail Archiving SAP/Siebel Archiving Web / Windows Client, Any Applications Library Library Server Server CM API DB2 UDB or Oracle DB Resource Resource Manager Manager IBM Content Manager IBM Document Manager (ActiveX built-in appl.) HSM (TSM ),,,, / ERP, SCM, CRM e-mail, Office SW (ppt,doc,hwp, ),, (HSM & Backup), 8
2. ILM Solution IBM Content Manager : ECM, DCM (DCM + ECM),, / ERP, CRM, Call Center, B2C, B2B e-learning, e-mail, (CMS), / / / XML (e-forms), EDMS, KMS, Imaging, (erm) (DRM) IBM ECM Infrastructure / /,, CMS, CMS, Appl. / / S/W S/W Appl. IBM IBM Content Content Manager Manager DBMS, WAS, Lotus, Tivoli, e-server 9
Leaders Emerging Market position Breadth of ECM scope & integration Captiva Kofax Fatwire BancTec FileNet Open Text Interwoven Microsoft Tridion Xerox Verity/Cardiff ReadSoft Mobius IBM Vignette Stellent Hummingbird EMC/ Documentum Content & Document Manaement Market Source: Gartner 24 Narrow Source: Ovum 25 Broad 1
: IBM Content Manager IBM Content Manager : 261, 13, 1 IBM Content Management : 261, 3, 39 of Top 6 Banks 37 state governments and many publics U.S. Dept of Agriculture 25 of Top 45 Insurers Many Companies 11
e-mail e-mail box,!, e-mail! e-mail! 12 11 1 9 8 7 6 1 2 3 4 5 e-mail 2.5 e-mail H/W Backup/Recovery Time e-mail Domino,4.6 Max DB Size4 GB Too Many DB s Archiving Huge full text indexes (Compliance) e-mail object e-mail box size Compliance 12
e-mail Archiving : 5,,,, US 2212 165 ( 825 )SEC, NASD, NYSE. Doug Henschen, The $ 1.65 Million Message, Jan. 23, Transform Sarbanes-Oxley, 22731, 2, 23 (SEC 17-a) e-mail 13
IBM Information Lifecycle Management Sarbanes-Oxley Act Basel II IAS 21CFR11 (Electronic Signature records for Food and Drug) OSHA IBM and IBM BP internal only Patriot Act (anti money laundering) HIPAA Gramm Leach-Bliley Act (Financial confidentiality of non public info) SEC 17a-4 / NASD 31/311 (Brokers, records for all correspondence) DoD 515.2 / PRO2 (Certification of electronic records mgt SW products) ACORD 14 25 IBM Corporation
Architecture and Flow Notes / Exchange Exporter System Mail / Web Mail Mail Capture 15
Product Line Case Mail Server CM for MMA CommonStore CM Search Engine Type 1 Notes Domino Type 2 MS Exchange Type 3 Notes Groupware Type 4 Web Mail Type 5 System Mail Type 6 Application Mail 16
Multi E-Mail Server Supports Exchange Notes Domino Unix Mail Web Mail Java Mail Application Mail Exchange, Domino E S S IBM (IBM CM for MMA), - Mail Archiving MS ExchangeNotes Domino - Application Mail, Web Mail - IBM CM for MMA SMTP Archiving 17
Archiving!? - 7Bit, RFC822 US-ASCII - 2Byte Code 8Bit Code - MIME RFC1557 Encoding. - Decoding Archiving! 18
Out-Bound Mail Archiving! SMTP Relay Mail Administrator - OutBound Mail Archiving IMAP4 Exchange Notes Domino Mail Archive Mail Servers Out-Bound Mail Archive Mail Receive Mail Recovery Individual Mail Users - Web Mail, Groupware Mail Application Mail Mail Server OutBound Mail Archive - Mail Message Relay or Hooking, CM Administrator 19
Internal DB Mail Archiving! Mail Archive CM Administrator Mail Servers SMTP Relay Internal DB Mail Recovery Mail Receive Mail Recovery Mail Administrator Internal DB Mail Sending & Receive Internal DB Mail Archive Individual Mail Users - Internal DB Mail Groupware Mail Web Mail MailSMTP DB - IBM CommonStore Exchange, Domino Internal DB MailArchive - Web Mail Groupware Mail CommonStore 2
Perfect Information Life-Cycle Management (ILM) Support Records Classification Classification Safety File Plan Retention Schedule Retention Rule 1 Doc. 1 Inspections Retention Rule 2 Retention Rule 3 Doc. 2 Incidents Retention Rule 4 Doc. 3 Finance Retention Rule 5 Retention Rule 6 Doc. 4 Budgets Audits Retention Rule 7 Retention Rule 8 -ILM Record Records Classification - Retention Rule Templete Archiving! 21
Full Text Searching of Attached File Mail Archive Mail Servers SMTP Relay Mail Receive Mail Recovery Mail Administrator Full Text Search Individual Mail Users - Mail Archiving, IBM CM for MMA Search Engine - IBM CM for MMA CM Administrator - Mail ArchivingTB 22
Automatic Backup After Archiving Period End of Life-Cycle CD Writer E-Mail Archiving DLT VTL or Disk - MediaBackup - CD, DLT, VTL, SATA Disk Backup Media - Directory, Daemon Process 23
Old Backup Mail Migration Batch Job Services - Tape MediaBackup Mail Backup Batch Job Archive Services -, Policy Archive Archive Tray Agent Services CM for MMA - PC Mail Memory Tray Agent Mail Archive Services Spam Filter Spam Filter Spam Filter 24
Independent Module Structure Spam Filter CM for MMA Search Engine Mail Server CommonStore Content Manager - Add On - 25
Mail Server CM (Content Manager) CM Interface CommonStore MMA Analyzer Search Engine CM Interface MMA View Search Engine MMA Analyzer MMA Stor CM for MMA Spam Filter Spam Filter Notes Domino / MS Exchange Web Mail / System Mail / Java Mail / Application Mail 26
Archive Management [ ] 27
Policy Management [ ] 28
Alias Mail Management [ ] 29
User Management [ ] 3
Repository Management [ ] 31
Search Engine [ ] 32
Mail Monitoring [ ] 33
Admin Tool [ ] 34
User Menu 1 [ ] 35
User Menu 2 [ ] 36
Demo IBM CM for MMA (Screen Capture) 37
! Q&A 38