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1 <Insert Picture Here> Oracle SOA Suite 적용사례 이상민 Senior Consultant, Fusion Middleware

2 SOA Business Value Study - Summary GOAL SOURCE SOA 가고객에게어떤가치를주었는가를이해 agility 와 re-use 를넘어선특정가치 전통적인접근방법을떠나 SOA 를선택한이유 SOA 가치가극대화될수있는 sweet spots 발굴 실제고객사례를기반으로조사 20 개이상의 Oracle SOA/BPEL 고객인터뷰 100 개이상의고객의 SOA 시나리오분석 MODEL Value analysis for 3 core SOA value patterns 1. SOA-Based Integration vs. traditional EAI 2. Modern, Composite SOA Applications vs. traditional custom apps development approaches 3. SOA-Enabling the Mainframe vs. status quo Additional value accelerators/ catalysts 2

Order of Magnitude Impact with SOA SOA-Based Integration Only 5 days to completely modify EAI project architected with SOA/BPEL (past experience: 2 months) Modern, Composite SOA Applications Never

3 Order of Magnitude Impact with SOA SOA-Based Integration Only 5 days to completely modify EAI project architected with SOA/BPEL (past experience: 2 months) Modern, Composite SOA Applications Never seen an IT project completed in less than 2 years; with SOA/BPEL, core biz process automation delivered in <6 months SOA-Enabling the Mainframe SOA reduces bug fixing cycle from months / 30 people to weeks / people 3

4 Pattern 1 :SOA Based Integration Broker based Integration : Data Driven Service based Integration : Business Driven Custom Flows BPEL Business User Services Services Tightly coupled, zero re-use, function calls Reusable Service Wrappers Custom Custom WSDL WSDL ERP CRM ERP CRM Custom data, adapters and flows. Expensive coding, vendor lock in, limited reuse and limited tooling Low ROI data integration. Standards Based: BPEL & Schemas. Align to business high ROI, low risk. Reusable services. 4

5 Integration Cost Study : Zapthink 5

6 SOA 기반의 Real-time Integration 고객소개 모바일네트워크, 디지털TV, 디스플레이, 홈네트워크전자회사 매출 43조, 종업원 60,000명 (2005년기준 ) 서울, 구미, 창원, 평택생산공장. 76개해외법인 국내가전 1위, 이동단말성장률세계 1위 2010년 Global Top3 목표 솔루션적용내용및특징 IBM, BEA와경합해서선택됨 BPEL PM + Service Registry 실시간 MQ연동, DB연동을포함한 6개의 BMT 시나리오에대해압도적인우월성입증 웹서비스기반의실시간통합 Jdeveloper의편리한웹서비스생성기능 BPEL PM을이용한개발생산성 BPEL console을통한 End-to-end 통합모니터링 고객요구사항 IBM MQ로 EAI를구현하였으나배치이외의실시간통합솔루션부재로 DB Link 사용 DB Link 사용남발 (700+) 로인한 DB 관리의어려움 메시지전달에대한 End-to-End 통합모니터링의어려움 Global ERP 구축프로젝트를위한 ESB 기반의실시간통합솔루션필요 구현효과 DB Link 해소를통한효율적인 DB 관리 향후전개되는통합요건에대한표준화된프레임웍제공 SOA 기반실시간연동구조확보 End-to-End 통합모니터링 6

7 LG 전자 요구사항분석 전통적인 DB-Link, EAI 등을사용하여각시스템들간의강결합 (Tightly Coupled System) 구조로묶여있어재사용성및 Flexibility 가떨어지는문제점을가지고있습니다. LGE As-Is Integration Architecture Portal LGE Pain Point Program, System 이 Service 화되어있지못하여재사용성이떨어짐 AP Server Not Service AP Server Not Service Not Service AP Server 강결합구조로변경의어려움 DB Link 의사용으로한쪽 Node 장애시다른 Node 도동시장애발생 DB Server Database EAI DB Link DB Server EAI Database EAI DB Link DB Server Database Process Visibility 확보및추적이힘듦 하나의 Process 가여러개의시스템간에걸쳐구현되므로 Data 정합성 / 적시성의문제 다양한 Platform 의연동방안에대한표준정책이필요 ERP BEA 기반 Web In-House System 기타 Legacy System 표준기반기술하의 Integration 에대한표준정책수립필요 거의대부분이 Internet Computing 기반의 Multi Tier 시스템을구축 Data 측면의 Integration 은전통적인 EAI 및 DB Link 를이용하여구축하여강결합 ( Tightly Coupled System) 구조로되어있어상호독립적이지못함 Loosely Coupled System 구조로개선 ( SOA 기반의 Web Services Integration ) 기존 System 및 Program 의 Web Service 화작업을통한 Flexibility 강화 7

8 LG 전자 Integration 방향성 현재진행중인통합 ERP Project 를중심으로표준기반의 Web Service Integration 전략및기술을구현하여 IT Agility 및 Flexibility 를확보해야하며그중 SOA 는핵심솔루션을제공할것입니다. 통합프로젝트중심의 GSI 구축 해외 70 여개법인을하나의정보모델로구성하는작업의성공적인추진 정보및프로세스의표준화를통한실시간공유및 IT 자원의전략적자산화 표준화된시스템및기술을이용한 Communication 통일작업 표준 Web Service 를이용한통합 IT 업계표준준수로확장성및연동성확보 다양한시스템의연동시최고의방안은 IT 표준을준수하는것임 Service Oriented Architecture를구현하기위한 Web Service기술을채택하여 Integration 수행 ERP 중심의 Integration LGE 의 Core system 인 ERP 를중심으로 Web Service 적용전략수립및이행 ERP는 LGE의중심시스템이므로 ERP와의연동을최우선적으로고려하여야함 통합프로젝트에서구현된 Know-how 및 Best Practice를전사로확산 LGE Style LGE 를위한기술및방법론의내재화를통한전사공통 Platform 화할수있도록지속적인추진 Vendor 종속적인기술및방법론을 LGE 에적합하게구현하여효율적인이행방안마련 LGE Style 화된방법론및 Framework 을바탕으로지속적이고실현가능한통합기반구축 8

9 ERP, CRM, Data Hub, Tuxedo & J2EE Integration 고객소개 한국 1위, 세계 7위의해운회사 매출 6조, 종업원 1,600명 (2005년기준 ) 145 여척의지배선단운영, 연간약 285만 TEU의컨테이너화물과약 4,250만톤의벌크화물운송 한진그룹소속 자회사 : 거양해운, 싸이버로지텍 솔루션적용내용및특징 BEA, Web Method, IBM과경합해서선정됨 BPEL PM + Siebel,Tuxedo Adapter 표준기반의통합 (SOA Vision) Wizard 기반의어뎁터를통합높은생산성 JCA 기반 Adapter를통한 Siebel, Tuxedo 통합 단일솔루션 (BPEL Process Manager) 을통한구현과유지보수의복잡성을제거 One Integrated Vendor (ERP + CRM + DataHub + Integration = Oracle) 고객요구사항 새로운신규애플리케이션 (Oracle ERP, Siebel CRM, Oracle Data Hub) 도입에따른대규모시스템통합요건발생 기존 MQ 기반인티그레이션의한계 낮은개발생산성, 비표준, 실시간통합기능미약 ERP, CRM, Data Hub 등의신규시스템및기존 Tuxedo 기반시스템및다양한 Legacy를통합할수있는표준툴필요 기대효과 800개이상의인터페이스에대한통합제공 기업내인터페이스표준화제공 2 nodes application server와 2 nodes RAC DB를통한 24x7 가용성제공 향후SOA 및BPM을위한기본Infrastructure 구축 9

10 연동대상시스템 한진해운의연동대상시스템은 Tuxedo 기반의 NIS( 자체물류관리시스템 ), 오라클 ERP, Siebel CRM, Master Data Management 를중심으로 800 개이상의 Interface 를구현합니다. Terminal BMS e-nis NIS e-service Application e-svc HANTOS BMSNEW BIMS SFPKG NISNEW HJSENT WRSYS Vessel Application VSLNEW 통합 EDI Homepage EP Application Portal i-plaza Oracle BPEL PM Transformation Routing Adaptation Transport Managemen t V-XXXX MARINE Analysis SEMPKG BPA CRMPKG ERPPKG ESSMSS HANFIS HRIS LMSPKG MDMPKG To-Be As-Is CRM ERP Application LMS Master Data 10

11 S/W Architecture 800 종이상의 Interface 구축을위하여 BPEL Process Manager 를중심으로기본내장 Adapter 와 Tuxedo, Siebel Adapter 를사용하여 Integration Server 를구축하며 Oracle Database 를 DB Server 로사용합니다. Oracle ERP Siebel CRM e-nis Others Package Interfaces Package Interfaces JSP J2EE DB J2EE DB File MQ BPEL API (RMI) JMS JDBC Integration Server Application Server ( ) Oracle HTTP Server EBS Adapter Siebel Adapter DB, File, FTP JMS Adapter BPEL Console BPEL Server Messaging Service (JMS) Oracle Containers for J2EE Oracle AS Control EM Agent OS Unix Server DB Server Oracle 10g DB (10.x) JMS Persistence BPEL DB (AQ) EM Agent OS Unix Server Tuxedo Adapter JMS Adapter 범례 ENT KOR SWA CHN tuxedo MQ DB T. A. Daemon NIS Management Server USA EUR SOA Suite 11

12 Pattern 2: SOA with Composite Applications Multi-Channel Access Order Financial Procurement receive Legacy Apps are wrapped in Services enabling composition with New Services / + < > = New Services invoke receive getssn getrating Business Process glues services Σ % / < > = invoke receive select New Services review end 12

13 Oracle Fusion Architecture (SOA) 1. Turn Application Functions into Services 2. Add Process Orchestration on Top 3. Put Data Consolidation Underneath 13

14 Evolution to Fusion Applications Next Release Next Generation Release Current Release Next Generation Applications JD Edwards EnterpriseOne & World Oracle E-Business Suite PeopleSoft Enterprise Legacy or other Enterprise Apps 14

15 LG 전자 주문개선 PoC 자기법인재고검색결과재고가부족한경우인근법인이나생산계획을검색하여타법인으로구매를요청하고주문을처리함 BPEL 시스템 1 주문입력 ERP 시스템 2 주문프로세스 Start ERP 연동 Web Service 3 주문정보조회 타법인 ERP 시스템 구매담당자 12 담당자주문내역확인 4 주문 Item 재고조회 5 주문 ( 홀드 ) 확인? ERP 연동 Web Service 6 업무목록확인 7 인근법인및생산계획재고검색 8 인근법인재고선택혹은생산계획재고선택 인근법인재고검색생산계획검색 9 주문 Split 10 타법인구매요청 11 담당자확인 범례 Human Interaction 외부시스템연동 BPEL 내부 flow 15

16 LG 전자 주문개선 PoC 사용자가자기법인 ERP 에서주문을입력하고저장과동시에 BPEL 의주문프로세스가시작되고이후의각단위업무들과관련 Legacy 간의 Coordination 역할을담당함 BPEL PM Web Application Web Application 주문입력 주문검토및홀드해제 ERP 서버 ERP 서버 사용자업무목록 Legacy Legacy 주문최종결과확인 Internet 16

17 KT Enterprise BPM Pilot 고객소개 국내최대의종합유선통신서비스기업 자산 18조, 매출 17조, 종업원 4만명 KTF 등 20여개의자회사및출자회사 고객요구사항 KT 환경에적합한 BPM 적용방안도출 BPM 구축효과의사전검증을통한신뢰성확보후전사확산기반마련 ERP 등기존시스템의변경을최소화하는 BPM 구현 단절된프로세스에대한자동화및프로세스가시성확보 솔루션적용내용및특징 HandySoft, Miracom과경합해서선정됨 BPEL PM + BAM 구매프로세스등 3개프로세스선정, 3개월구축 ERP, e-hrm, e-banking 등 8개시스템연동 기관별단계별운용전환 BPEL Process Manager를이용한 SOA 중심의 BPM 구현 (20+ Services) BAM을통한실시간KPI 모니터링 ROI 분석을통한전사확산의사결정신뢰성확보 기대효과 데이터중심에서프로세스중심의시스템구축 일이사람을찾아가는편의성제공 프로세스를가시화를통한업무이해도증진및효율극대화 정량적분석결과 3개프로세스에대해연간 2억 9천만원절약. Invoice 확정지연시간 35% 감소, 구매불만족도 37.5% 감소, 입고처리지연시간 58% 감소 향후전사 BPM 구축을위한기본 Infrastructure 구축및방법론검증 17

18 1472 KT BPM 도입기대효과 최종사용자에게업무프로세스의가시화를제공함으로써업무수행능력의상향평준화를기대할수있으며프로세스담당부서는프로세스관리를통한업무혁신을할수있는기반조성을하였습니다. BPM 의 Process Life Cycle 분석설계시뮬레이션구현배포실행 관리자 관점 KPI 정보및 Dash Board 를통한실시간상황정보제공 실시간 BI 를통한원인분석및의사결정정보제공 모니터링 최적화 Peoples 사업부서관점 Process Repository 를통한 Process 정의및관리표준화 Process 의병목현상등실시간모니터링을통한 Visibility 향상 BPM 구현 Image Processes Systems 사용자관점 잠재적문제점의조기발견및조치 Rule 엔진을이용한 Internal Control 강화및투명성확보 Process 이해도증대 일이사람을찾아감 (Work List) 고객및협력사에대한 Process Visibility 제공 18

KT BPM 기술구현개요 BPM Pilot Project 에서는각 BPA, BPM, BAM 이순차적으로반복수행되는

BPA/ 개발영역 Monitoring System Architect BPM DESIGNER Rule Engine

Legacy Systems 사용자 Single Sing On Portal Security BPM Web

19 KT BPM 기술구현개요 BPM Pilot Project 에서는각 BPA, BPM, BAM 이순차적으로반복수행되는 Closed Loop BPM 방법론을바탕으로, SOA 를기반으로한프로세스중심의 System 구현에중점을두었습니다. BPA/ 개발영역 Monitoring System Architect BPM DESIGNER Rule Engine BAM BPM CONSOLE WAS Control KATE BPM SOA-Based Service Bus KT Legacy Systems 사용자 Single Sing On Portal Security BPM Web Service ( SOA ) EAI ehrm ERP OASYS Any System ehrm-db ERP-DB OASYS-DB Any-DB 19

20 고객업무프로세스관리중심의 BPM 구현 고객소개 수출 2844억불, 수입 2,612억불 (2005년기준) 에대한통관업무수행 서울세관등 44 세관, 7 감시소운영 E-customs 구축을통한초일류세관추진 고객요구사항 표준프로세스관리절차체계수립및관리자동화 6시그마과제에대한효율적인실시간모니터링필요 BSC 성과지표와프로세스연계필요 대고객업무프로세스성과관리 신규도입되는 CRM과의유기적인연계및통합 솔루션적용내용및특징 BPEL PM + Siebel Adapter + BAM 표준기반 (BPMN) 기반의모델러 : ARIS 모델링산출물을중심으로 6시그마과제와 BSC 성과지표를참조하여 KPI 설계 (by Oracle Consulting) BPEL PM을통한프로세스실행및타시스템연계 BPEL PM의 Sensor Framework을사용하여성과지표데이터에대한 BAM 연계 BAM을통한실시간성과지표관리 기대효과 프로세스관리자동화, 업무성과관리를통한대고객관세업무혁신 BPM을통한업무성과관리체계개선 계량적프로세스 KPI에의한CRM 성과관리 20

21 BPM 추진전략 BPM 시스템이구현된이후의프로세스관리시스템의전체적인비전은다음과같습니다. 표준프로세스변경 KPI 지표 전사웹프로세스모델조회 6 시그마, BSC, 프로세스성과관리 프로세스모니터링시스템 프로세스레퍼지토리 BPM 구현 BPM 구현시스템 (Process Portal) BPM 실행모델 인터넷관세종합상담시스템 CRM 관세행정시스템 21

22 문서결재프로세스자동화및통합결재포탈구축 고객소개 생산량기준한국 1위, 세계 3위의철강회사 고로방식의일관종합제철소세계 1위 매출 26조, 자산 24조 (2005년기준) 직원 19,000명 Posdata 등 13개자회사 고객요구사항 유연하고안정적인결재시스템구축 결재문서의 EDMS(Documentum) 와의효율적인연계 11 개결재필요시스템에대한연동방식개선 (DB Link Web Service) 솔루션적용내용및특징 BPEL PM + Oracle Collaboration Suite + Oracle Portal 웹서비스기반의통합 (SOA) BPEL PM workflow 를사용하여결재시스템구축 단일솔루션 (BPEL Process Manager) 을통한구현과유지보수의복잡성을제거 기대효과 BPEL PM Workflow 적용을통한신속한결재시스템구축 기존코드중심의 EDMS 연동을서비스기반의연동으로전환함으로써관리비용감소 BPEL 을이용한유연한조합및장애제어 향후 SOA 및 BPM 을위한기본 Infrastructure 구축 22

23 통합결재구현현황 문제점 DB Link 특성에기인한문제점발생 1 Query의비효율성 ( 일단 Dictionary에서모든 Column 정보조회 ) 2 1개의시스템장애 / 휴지시전체서비스에영향을줌 아키텍쳐가경직되어있어서새로운요구사항에대한추가대응이어려움 통합결재애플리케이션 연구개발 DB 링크 Web UI DB 링크 11개기반시스템권한관리 ERP 6시그마 사용자의편의및생산성향상을위하여문서결재와함께 EP에서제공됨 11개기반시스템의결재관련내역조회및원-클릭접근제공 해당시스템의결재건수는 EAI를통하여메일DB로전달됨 결재관련정보는 DB Link를통하여해당시스템의 DB에서직접조회됨 23

24 통합결재개선방향 통합결재애플리케이션 BPEL 연구개발 Web UI 어댑터기반시스템을웹서비스로만들어줌 권한관리 ERP 11 개기반시스템 6 시그마 DB Link 기반의연동방식을웹서비스기반의연동방식으로전환 BPEL을이용한유연한조합및장애제어 DB Adapter 사용을통한손쉬운개발및데이터베이스부담감소 오라클데이터베이스를포함하여이기종시스템과의손쉬운연동기능제공 시스템확장및요구사항추가시빠른대응이가능함 24

25 Pattern 3: Legacy Modernization Before: Monolithic Legacy Apps SOA Modernization, Step 1: Services/ Process Layer SOA Modernization, Step 2: Migrate Biz Logic Process Layer Process Layer Process Services Layer Services Layer Logic Logic Logic Logic Logic Logic Logic Logic Process Process Process Process Process Process Mainframe 70-80% of IT budget is maintenance great leverage for any improvements Tightly coupled, monolithic legacy apps require extensive change cycle times Enhancements can be expensive & risky (change impact hard to predict) Rip & replace might be cost- and time prohibitive 25

26 Early adopter of Enterprise SOA One of the US s largest insurance companies An early adopter of Enterprise SOA Automate Claims Management, use ACORD XML standard and link to Documentum and other applications. Major pain point was improving 35 year old mainframe applications. Replacing mainframes would cost $50-100M Wrapped Mainframe functions as web services using 3 rd party tooling. SOA-enabling the mainframe allows The Hartford to migrate away from mainframe one service at a time Future projects on SOA architecture Link to Peoplesoft Financials & HR and to Siebel CRM Understand KPIs using BAM and Peoplesoft. Migrate Oracle Forms to SOA architecture 26

27 Early adopter of Enterprise SOA Service Contracts reduce regression testing, ease bug isolation and ease communication. Componentization resulted in smaller,nimbler, AGILE teams. Services re-used internally and by partners. Changing architecture was less disruptive. Can outsource services such a Credit Check and Motor Vehicle Check. Every service re-used cuts 4-6 weeks from project. Fixing bugs in 35 year old systems was inefficient 3-4 months maintenance cycles (30 people involved) due to code dependencies SOA-enabling the mainframe speeds up maintenance cycles to 3-4 weeks (5-8 people involved) due to better trace ability (web services manager) and de-coupling of logic and process (simplifying regression testing) Before SOA, building.net to Java bridge took 3-5 weeks; with SOA (WSDL interfaces), time is reduced to 2 hours 27

28 Additional SOA Value Accelerators Accelerator Constant Industry Change Industry Consolidation Customizations from Common Base Multi-Channel Applications B2B Services Network Impact SOA minimizes the impact of change from frequent changes to biz processes SOA helps to consolidate duplicate functionality across acquired/ merged companies Shared service platform powers a biz model able to deliver variants ( repeatable solutions ) of a generic platform service Multiple channels (agents, online service, distribution through partners etc.) shared services platform SOA allows to flexibly incorporate electronic partner services into a virtual service offering Metric Max. time allowed to respond to process changes # of mergers & acquisitions # of customers and customer growth on platform Degree of customer flexibility # of channels replicating common service capabilities # of partners providing B2B web services 28

29 SOA Maturity Level 29

Service-Oriented Architecture Copyright Tmax Soft 2005

Service-Oriented Architecture Copyright Tmax Soft 2005 Service-Oriented Architecture Copyright Tmax Soft 2005 Monolithic Architecture Reusable Services New Service Service Consumer Wrapped Service Composite