Oracle OpenWorld CRM -- Ed Abbo

Size: px
Start display at page:

Download "Oracle OpenWorld CRM -- Ed Abbo"

Transcription

1 <Insert Picture Here> 고객관리강화를통한금융위기극복 임수영 Financial Services IBU

2 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 2

3 Agenda Introduction Sales and Service Business Intelligence On Demand Contact Center Anywhere 3

4 <Insert Picture Here> Introduction 4

5 금융위기에도우선순위 #1 은고객입니다. CEO Executive Survey 2008 #1 기존고객과의관계유지및개선 #2 신규고객유치 5

6 Siebel 은금융 Front Office 의표준입니다. 75% 의 TOP 50 은행 70% 의 TOP 10 증권사 70% 의 TOP 10 Mutual Fund 80% of the TOP 6 자산운용사 500+ 고객 1MM+ 실제사용 User 150,000 top 10 은행 User 글로벌 Key references Source: Fortune & Siebel 6

7 Commitment to Siebel 2004 년봄 2005 년봄 2007 년 1 월 2008 년 8 월미래 Siebel 7.7 Siebel 7.8 Siebel 8.0 Siebel 8.1 Siebel 8.x Innovative Industry Functionality Deeper CRM, Analytics World Class Marketing Continued TCO Improvements Continued Usability and Performance Improvements World Class Customer Order Mgmt Industry Apps Enhancements Deeper Industry Analytics Make CRM Smarter Enhanced Integration and Web Services Support New Task Oriented User Interface Application Change Management Improved Monitoring and Diagnostics New Search interface Customer Facing Web Services Next-Gen Self Service Enhanced Loyalty, Sales, Marketing, Contact Center, and PRM PDF form intake and integration Deeper Office Integration The Collaboration Release Industry end-to-end process orchestration: Banking Telecommunications Public Sector Insurance Manufacturing & High Tech 7

8 Task-Based User Interface 은행, 보험사, 증권사 Front-office User 의복잡한업무를단순화시켜줌 Business processes on the desktop 100% 표준화 100% data 일관성 100% 효율 빠른습득 전사용자가전문가가됨 Process 변경에따른영향최소화 이직에따른영향축소 Task Pane 은절차를보여줌 Applets 은필요한정보만보여줌 Radio buttons 으로의사결정 측정및향상에용의 Pre-built table 을통해단계추적 IT 가아닌현업이직접변경 자동으로 User 인도 8

9 SOA Enabled CRM Web Services 지원 Loosely coupled Platform 과 programming language 에종속되지않음 Services 를쉽기사용, 재사용및구현 Web services 의제공및사용지원 Wizard 를통해손쉽게생성 Web services 표준준수 Web Services Description Language (WSDL) 1.1 Simple Object Access Protocol (SOAP) 1.1. WS-I Basic Profile 1.0 9

10 <Insert Picture Here> Sales and Service 10

11 영업효과증대 직원들은생산성향상에필요한 Tool 을제대로갖추고있지못함 비효율적인 tool 은 cross-sell 및 up-sell 기회상실로이어짐 채널전반에거쳐메시지가일관되지못함 Right customers 에 right product 를연결시키기어려움 제한된 sales reporting 및 analytical tool 11

12 고객유지및매출향상 서비스접촉을영업기회로연결 고객서비스품질은고객유지에가장많은영향을주는요소임 Generic Offer Targeted Offer 훌륭한서비스가선행되지않은 Offer 는매출로이어지지않음 Excellent Service No Sale Sale Target 되지않은 Offer 는매출로이어지지않음 Poor Service No Sale No Sale 서비스제공 Tool, Offer 엔진필요 12

13 Siebel Front Office Sales and Service Marketing & Analytics Sales Account Opening Service Relationship Management Customer Segmentation Needs Analysis Auto-Application CTI Integration Customer Profile Customer Profitability, Product / Channel Usage Product Details Multi-Product Application Universal Queuing Shared Notes Events Triggered Micro Campaigns Product Comparison Customer & Product Auto Data Population Activity Plans Asset/Liability Summary Scorecards Product Recommendations Multi-Applicant Support Assignment Manager Referrals Campaign Analytics Sales Scripting Application Workflow (ihelp) Pre-Built Service Request Templates Activities Executive Analytics Competitor Information Application Activities Financial Accounts Calendar/Alerts Call Center Analytics Opportunity Management Fulfillment Balances & Transaction History Book of Clients Sales & Service Analytics Incentive Compensation Trailing Document Management Correspondence Account Team 13

14 사례 1: 호주 A 은행 회사개요 - 호주 4 대은행 - 직원수 34,000 명 Challenge - Customer centricity 를통해시장점유율확대 - 고객 Share of Wallet 증대, 생산성향상 - Multi-product, Multi-channel 지원가능한단일지점서비스 - In-house 개발시스템대체 Solution - Task-based UI - Siebel Financial Services CRM Base, Financial Accounts - Siebel Needs Analysis/Applications, Campaigns - Siebel Server Sync, Call Reports, Credit Origination 등 결과 - 단일 UI 를통해여러시스템에중복데이터입력해결 - Back-office 데이터입력인력영업으로전환 14

15 <Insert Picture Here> Business Intelligence 15

16 Single View 를위한고객 Data 통합 통합서비스 데이터품질서비스 Customer Data Hub Web Services Siebel CRM Oracle ERP ISV 파트너 기간계시스템 3 rd Party Vendors 고객정보에대한 Unified View 제공 Update Customer Execute Survivorship Update 전달 Synchronize 고객정보수정 Application 에대한모든변경은 master data hub 전달 Cleanse Data Record 통합 고객 Cross - Reference 관련시스템선정 새로운회계정보전달 기간계와 back office 으로부터의 Update 은 customer data hub 로 link 됨 16

17 Real-Time Decision (RTD) Oracle Business Intelligence : Executives Managers 빠른구현이가능한 FSI Analytic Applications: FSI Personalized Dashboards FSI Reports FSI Metrics Enterprise BI Solutions for: - Customer segmentation - Operational metric monitoring - Executive KPI tracking Real-time Decision Engine 을통해즉각 update 강력한 ad-hoc 분석 Function-specific and role-based 능동적인 intelligent alerts Front-line Employees 17

18 Oracle Business Intelligence Siebel Banking Analytic Applications Balance Analysis Score Cards Compliance Fraud Transaction Profitability Credit Risk Accounts Service Marketing Relationship Product & Sales Executive Balance Trend Churn Propensity Campaign Scorecard Call Reports Product Sales Trends Business Performance Account Openings Customer Satisfaction Response Rates Customer Satisfaction Referrals tracking Sales Performance Share of Wallet Resolution Rates Customer Lifetime Value Attrition Trends Household Penetration Marketing Results Delinquency Analysis Service Rep Effectiveness Product Propensity Customer Portal Analytics Product Bundling Service Effectiveness Holdings Value Referrals Analysis Leads Analysis Maturity Analysis Product Propensity Product Trends Fraud Prediction Service Trends Loyalty and Attrition Events Triggering Product Profitability Assets Value 18

19 사례 2: Global A 보험사 회사개요 - Global 3 대보험사 - 직원수 190,000 명 Challenge - 영업의고객수익성을분석하여 Cross-selling, up-selling 증대 - 고객이탈최소화및 Share of Wallet 극대화 - 고객 Profile 에대한분석을통해권유제품선정 Solution - Siebel Business Analytics, Siebel Marketing - 다양한 Dashboard 구현 : Business Book, Orphan 등 결과 - Cross-selling, up-selling 증대 - 상당수의 High value 미아고객재연결및성공적인 Win-back - 마케팅 ROI 증가 19

20 <Insert Picture Here> On Demand 20

21 Oracle CRM On Demand 종합 Solution 강력한 sales, marketing 및 service 기능 Pre-built Industry-specific editions Embedded Best-practices Sales Process Coach, Assessments 와같은혁신적인기능 강력한 Analytics Real-time 피드백, historical trending 및예측분석 유연성 Customize, 통합및 solution 확장용이 Industry Specific CRM Marketing Sales Embedded Analytics with Built-in Data Warehouse Service Customization, Integration & Extension World-Class Hosting Infrastructure 탁월한사업성과 CRM 및 hosting 경험, Industry 리더쉽 고객성공을위한 Blueprint 와 services 21

22 다양한구현 Option Niche On Demand Service One way to deploy One Database Co-Mingled Data No Migration Single Points of Failure No Control vs. On Demand Multi-Tenant Oracle technology Oracle managed Shared On Demand Single Tenant Oracle technology Oracle managed Shared Integrated On Demand & On Premise Address HQ and Satellite Needs 부서단위, Deploy at your site 22 22

23 사례 3: Global S 은행 회사소개 - 60 개국에서 3,000 여개지점운영 Global 은행 - Commercial/Retail Bank Challenge - Single customer view, Cross-sell/Up-sell - User friendly 한 CRM solution - Management Reporting 제공 - Retail 지점, 콜센터, 마케팅공통플랫폼사용 Solution - 사용자수 : 12,000 명 Deployment - Honk Kong 데이터센터 - CRM On Demand Financial Edition: branch banking, callcenter, marketing - Asia 5 개국부터 Rollout 23

24 <Insert Picture Here> Contact Center Anywhere (CCA) 24

25 Why Contact Center Anywhere? CCA 는 call 을 FROM anywhere 에서받아 TO anywhere 로 routing 해줌 Multi-channel Multi-dimensional routing Built-in IVR Built-in quality monitoring Instant Provisioning Multi-site or single-site Voice Over IP and PSTN A carrier grade platform Web services interfaces 25

26 Oracle Vision of Integrated Solutions 26

27 상담원과관리자는 27

28 사례 4: 글로벌 A은행 ABN AMRO Success Story 회사개요 - Global 20대은행 - 60개국 3,000 여개지점운영 Challenge Web, 상담원, Broker 통합 고객 / 콜수증가 Solution CallCenterAnywhere - blended telephony (inbound and outbound) CallCenterAnywhere - integrated Web site 결과 30% 상담원생산성향상 첫해 100% ROI J.D. Powers & Associates Award 고객만족상수상 28

29 29

歯CRM개괄_허순영.PDF

歯CRM개괄_허순영.PDF CRM 2000. 8. KAIST CRM CRM CRM CRM :,, KAIST : 50%-60%, 20% 60%-80%. AMR Research 10.. CRM. 5. Harvard Business review 60%, 13%. Michaelson & Associates KAIST CRM? ( ),,, -,,, CRM needs,,, dynamically

More information

歯목차45호.PDF

歯목차45호.PDF CRM CRM (CRM : Customer Relationship Management ). CRM,,.,,.. IMF.,.,. (CRM: Customer Relationship Management, CRM )., CRM,.,., 57 45 (2001 )., CRM...,, CRM, CRM.. CRM 1., CRM,. CRM,.,.,. (Volume),,,,,,,,,,

More information

ecorp-프로젝트제안서작성실무(양식3)

ecorp-프로젝트제안서작성실무(양식3) (BSC: Balanced ScoreCard) ( ) (Value Chain) (Firm Infrastructure) (Support Activities) (Human Resource Management) (Technology Development) (Primary Activities) (Procurement) (Inbound (Outbound (Marketing

More information

DW 개요.PDF

DW 개요.PDF Data Warehouse Hammersoftkorea BI Group / DW / 1960 1970 1980 1990 2000 Automating Informating Source : Kelly, The Data Warehousing : The Route to Mass Customization, 1996. -,, Data .,.., /. ...,.,,,.

More information

PowerPoint 프레젠테이션

PowerPoint 프레젠테이션 2003 CRM (Table of Contents). CRM. 2003. 2003 CRM. CRM . CRM CRM,,, Modeling Revenue Legacy System C. V. C. C V.. = V Calling Behavior. Behavior al Value Profitability Customer Value Function Churn scoring

More information

슬라이드 1

슬라이드 1 [ CRM Fair 2004 ] CRM 1. CRM Trend 2. Customer Single View 3. Marketing Automation 4. ROI Management 5. Conclusion 1. CRM Trend 1. CRM Trend Operational CRM Analytical CRM Sales Mgt. &Prcs. Legacy System

More information

Service-Oriented Architecture Copyright Tmax Soft 2005

Service-Oriented Architecture Copyright Tmax Soft 2005 Service-Oriented Architecture Copyright Tmax Soft 2005 Service-Oriented Architecture Copyright Tmax Soft 2005 Monolithic Architecture Reusable Services New Service Service Consumer Wrapped Service Composite

More information

untitled

untitled 3 IBM WebSphere User Conference ESB (e-mail : ljm@kr.ibm.com) Infrastructure Solution, IGS 2005. 9.13 ESB 를통한어플리케이션통합구축 2 IT 40%. IT,,.,, (Real Time Enterprise), End to End Access Processes bounded by

More information

15_3oracle

15_3oracle Principal Consultant Corporate Management Team ( Oracle HRMS ) Agenda 1. Oracle Overview 2. HR Transformation 3. Oracle HRMS Initiatives 4. Oracle HRMS Model 5. Oracle HRMS System 6. Business Benefit 7.

More information

E-BI Day Presentation

E-BI Day Presentation E-Business Intelligence Agenda Issue E-BI Architecture ORACLE E-BI Solutions ORACLE E-BI ORACLE E-BI I. Issue? KPI. (KPI ). Jeff Henley, CFO, Oracle Corporation I. Issue? I. Issue Many Sources, Users,and

More information

Voice Portal using Oracle 9i AS Wireless

Voice Portal using Oracle 9i AS Wireless Voice Portal Platform using Oracle9iAS Wireless 20020829 Oracle Technology Day 1 Contents Introduction Voice Portal Voice Web Voice XML Voice Portal Platform using Oracle9iAS Wireless Voice Portal Video

More information

Corporate PPT Template

Corporate PPT Template ASC Director ASC / CRM Oracle Korea Sales Service Solution ERP Agenda Extended ERP CRM Oracle CRM Oracle CRM Extended ERP Extended ERP CRM CRM CRM Oracle CRM Oracle CRM Design Concept Oracle CRM Product

More information

Oracle Apps Day_SEM

Oracle Apps Day_SEM Senior Consultant Application Sales Consulting Oracle Korea - 1. S = (P + R) x E S= P= R= E= Source : Strategy Execution, By Daniel M. Beall 2001 1. Strategy Formulation Sound Flawed Missed Opportunity

More information

Portal_9iAS.ppt [읽기 전용]

Portal_9iAS.ppt [읽기 전용] Application Server iplatform Oracle9 A P P L I C A T I O N S E R V E R i Oracle9i Application Server e-business Portal Client Database Server e-business Portals B2C, B2B, B2E, WebsiteX B2Me GUI ID B2C

More information

Microsoft PowerPoint - 3.공영DBM_최동욱_본부장-중소기업의_실용주의_CRM

Microsoft PowerPoint - 3.공영DBM_최동욱_본부장-중소기업의_실용주의_CRM 中 규모 기업의 실용주의CRM 전략 (CRM for SMB) 공영DBM 솔루션컨설팅 사업부 본부장 최동욱 2007. 10. 25 Agenda I. 중소기업의 고객관리, CRM의 중요성 1. 국내외 CRM 동향 2. 고객관리, CRM의 중요성 3. CRM 도입의 기대효과 II. CRM정의 및 우리회사 적합성 1. 중소기업에 유용한 CRM의 정의 2. LTV(Life

More information

ETL_project_best_practice1.ppt

ETL_project_best_practice1.ppt ETL ETL Data,., Data Warehouse DataData Warehouse ETL tool/system: ETL, ETL Process Data Warehouse Platform Database, Access Method Data Source Data Operational Data Near Real-Time Data Modeling Refresh/Replication

More information

untitled

untitled Logistics Strategic Planning pnjlee@cjcci.or.kr Difference between 3PL and SCM Factors Third-Party Logistics Supply Chain Management Goal Demand Management End User Satisfaction Just-in-case Lower

More information

Model Investor MANDO Portal Site People Customer BIS Supplier C R M PLM ERP MES HRIS S C M KMS Web -Based

Model Investor MANDO Portal Site People Customer BIS Supplier C R M PLM ERP MES HRIS S C M KMS Web -Based e- Business Web Site 2002. 04.26 Model Investor MANDO Portal Site People Customer BIS Supplier C R M PLM ERP MES HRIS S C M KMS Web -Based Approach High E-Business Functionality Web Web --based based KMS/BIS

More information

SW¹é¼Ł-³¯°³Æ÷ÇÔÇ¥Áö2013

SW¹é¼Ł-³¯°³Æ÷ÇÔÇ¥Áö2013 SOFTWARE ENGINEERING WHITE BOOK : KOREA 2013 SOFTWARE ENGINEERING WHITE BOOK : KOREA 2013 SOFTWARE ENGINEERING WHITE BOOK : KOREA 2013 SOFTWARE ENGINEERING WHITE BOOK : KOREA 2013 SOFTWARE ENGINEERING

More information

1.장인석-ITIL 소개.ppt

1.장인석-ITIL 소개.ppt HP 2005 6 IT ITIL Framework IT IT Framework Synchronized Business and IT Business Information technology Delivers: Simplicity, Agility, Value IT Complexity Cost Scale IT Technology IT Infrastructure IT

More information

歯부장

歯부장 00-10-31 1 (1030) 2/26 (end-to-end) Infrastructure,, AMR. e-business e-business Domain e-business B2B Domain / R&D, B2B B2E B2C e-business IT Framework e-business Platform Clearance/Security * e-business

More information

SAP ERP SAP Korea / Public &

SAP ERP SAP Korea / Public & SAP ERP 2006.6.14 SAP Korea / Public & IT ( 1/2 )? 94% 6% SAP Korea 2006, SAP ERP 2 업무프로세스혁신을통한차별화 ( 차별화된가치 ) 가관건입니다. 하지만현실은 SAP Korea 2006, SAP ERP 3 SAP Korea 2006, SAP ERP 4 2010 The Public Sector Commitment

More information

Intro to Servlet, EJB, JSP, WS

Intro to Servlet, EJB, JSP, WS ! Introduction to J2EE (2) - EJB, Web Services J2EE iseminar.. 1544-3355 ( ) iseminar Chat. 1 Who Are We? Business Solutions Consultant Oracle Application Server 10g Business Solutions Consultant Oracle10g

More information

BSC Discussion 1

BSC Discussion 1 Copyright 2006 by Human Consulting Group INC. All Rights Reserved. No Part of This Publication May Be Reproduced, Stored in a Retrieval System, or Transmitted in Any Form or by Any Means Electronic, Mechanical,

More information

Agenda POS Market Trends RSS Product Line-Up Reference & Value Propositions Summary 2

Agenda POS Market Trends RSS Product Line-Up Reference & Value Propositions Summary 2 Retail on demand IBM (sybaek@kr.ibm.com) 2006 IBM Corporation Agenda POS Market Trends RSS Product Line-Up Reference & Value Propositions Summary 2 POS Market Trends RSS Product Line-Up Reference & Value

More information

Analyst Briefing

Analyst Briefing . Improve your Outlook on Email and File Management iseminar.. 1544(or 6677)-3355 800x600. iseminar Chat... Improve your Outlook on Email and File Management :, 2003 1 29.. Collaboration Suite - Key Messages

More information

Microsoft PowerPoint - SVPSVI for LGNSYS_20120320.ppt

Microsoft PowerPoint - SVPSVI for LGNSYS_20120320.ppt IBM Partner Program March, 2012 Jaemin, Lee SWG Channels, IBM Korea SWG Channels 2012 IBM Corporation Agenda IBM Korea SWG Channels Software Value Plus Software Value Incentive Revalidation 2 IBM Software

More information

슬라이드 제목 없음

슬라이드 제목 없음 (Electronic Commerce/Electronic Business) ( ) ,, Bio Bio 1 2 3 Money Money ( ) ( ) 4025 39 21 25 20 13 15 13 15 17 12 11 10 1 23 1 26 ( ) 1 2 2 6 (1 3 ) 1 14:00 20:00 1 2 1 1 5-6 4 e t / Life Cycle (e-commerce)

More information

untitled

untitled SAS Korea / Professional Service Division 2 3 Corporate Performance Management Definition ý... is a system that provides organizations with a method of measuring and aligning the organization strategy

More information

2013<C724><B9AC><ACBD><C601><C2E4><CC9C><C0AC><B840><C9D1>(<C6F9><C6A9>).pdf

2013<C724><B9AC><ACBD><C601><C2E4><CC9C><C0AC><B840><C9D1>(<C6F9><C6A9>).pdf 11-1140100-000102-01 9 93320 788988 807705 ISBN 978-89-88807-70-5 93320 2013 11 25 2013 11 28,,, FKI ISBN 978-89-88807-70-5 87 www.acrc.go.kr 24 www.fki.or.kr PREFACE CONTENTS 011 017 033 043 051 061

More information

Agenda I. What is SRM? II. Why SRM? Trend, III. Function / To-be - IV. V. Critical Success Factor 2

Agenda I. What is SRM? II. Why SRM? Trend, III. Function / To-be - IV. V. Critical Success Factor 2 (Procurement Engineering) - Engineering Introduction & Case study 2006. June 8 th Yoon-chang So / IBM GBS Agenda I. What is SRM? II. Why SRM? Trend, III. Function / To-be - IV. V. Critical Success Factor

More information

SAS Customer Intelligence SAS Customer Intelligence Suite은 기업이 당면한 다양한 마케팅 과제들을 해결하기 위한 최적의 통합 마케팅 제품군으로 전사적 마케팅 자원관리를 위한 Marketing Operation Manageme

SAS Customer Intelligence SAS Customer Intelligence Suite은 기업이 당면한 다양한 마케팅 과제들을 해결하기 위한 최적의 통합 마케팅 제품군으로 전사적 마케팅 자원관리를 위한 Marketing Operation Manageme Advanced Analytics 기반의 고객가치 극대화 SAS Customer Intelligence SAS 고객 인텔리전스 SAS Customer Intelligence SAS Customer Intelligence Suite은 기업이 당면한 다양한 마케팅 과제들을 해결하기 위한 최적의 통합 마케팅 제품군으로 전사적 마케팅 자원관리를 위한 Marketing

More information

歯I-3_무선통신기반차세대망-조동호.PDF

歯I-3_무선통신기반차세대망-조동호.PDF KAIST 00-03-03 / #1 1. NGN 2. NGN 3. NGN 4. 5. 00-03-03 / #2 1. NGN 00-03-03 / #3 1.1 NGN, packet,, IP 00-03-03 / #4 Now: separate networks for separate services Low transmission delay Consistent availability

More information

Agenda SasS(Software as a Service) Oracle CRM Offering Oracle CRM On Demand Key Features and Business Benefits COD Korea Team Today!!!

Agenda SasS(Software as a Service) Oracle CRM Offering Oracle CRM On Demand Key Features and Business Benefits COD Korea Team Today!!! CRM On Demand CRM On Demand Agenda SasS(Software as a Service) Oracle CRM Offering Oracle CRM On Demand Key Features and Business Benefits COD Korea Team Today!!! What s happening

More information

세션 3 (오이식).ppt

세션 3 (오이식).ppt 05. 7. 21 1. EAI 2. EAI Architecture 3. EAI 4. Copyright 2005 MOCOCO, Inc.. All rights reserved. Copyright 2005 MOCOCO, Inc.. All rights reserved. ntents EAI 1 EAI EAI EAI EAI EAI EAI EAI Copyright 2005

More information

Domino Designer Portal Development tools Rational Application Developer WebSphere Portlet Factory Workplace Designer Workplace Forms Designer

Domino Designer Portal Development tools Rational Application Developer WebSphere Portlet Factory Workplace Designer Workplace Forms Designer Domino, Portal & Workplace WPLC FTSS Domino Designer Portal Development tools Rational Application Developer WebSphere Portlet Factory Workplace Designer Workplace Forms Designer ? Lotus Notes Clients

More information

APOGEE Insight_KR_Base_3P11

APOGEE Insight_KR_Base_3P11 Technical Specification Sheet Document No. 149-332P25 September, 2010 Insight 3.11 Base Workstation 그림 1. Insight Base 메인메뉴 Insight Base Insight Insight Base, Insight Base Insight Base Insight Windows

More information

The Self-Managing Database : Automatic Health Monitoring and Alerting

The Self-Managing Database : Automatic Health Monitoring and Alerting The Self-Managing Database : Automatic Health Monitoring and Alerting Agenda Oracle 10g Enterpirse Manager Oracle 10g 3 rd Party PL/SQL API Summary (Self-Managing Database) ? 6% 6% 12% 55% 6% Source: IOUG

More information

내지출력

내지출력 Contents 08 14 22 28 why? _ 이유가 뭐죠? 동종업계 매출1위, 기업신용등급A, 경영혁신형 중소기업 선정 안정적인 초우량 기업으로 성장하고, 고객들에게 신뢰받을 수 있는 비결이 도대체 뭐죠? (주)교원 제작관리팀_이성재 주임 당신의 성공 파트너! 당신곁엔 언제나 신승지류유통이 있습니다. 글로벌 경쟁의 시대, 한걸음 더 높이 도약하기 위해

More information

PowerPoint 프레젠테이션

PowerPoint 프레젠테이션 Post - Internet Marketing Contents. Internet Marketing. Post - Internet Marketing Trend. Post - Internet Marketing. Paradigm. . Internet Marketing Internet Interactive Individual Interesting International

More information

Microsoft PowerPoint - XP Style

Microsoft PowerPoint - XP Style Business Strategy for the Internet! David & Danny s Column 유무선 통합 포탈은 없다 David Kim, Danny Park 2002-02-28 It allows users to access personalized contents and customized digital services through different

More information

Security Overview

Security Overview May. 14, 2004 Background Security Issue & Management Scope of Security Security Incident Security Organization Security Level Security Investment Security Roadmap Security Process Security Architecture

More information

歯Final-Handout.PDF

歯Final-Handout.PDF In pursuit of Media Excellence How to Maximize Your Return On Media Investment 2003123 35 35 30 25 20 20 15 10 10 5 0 => => GRPs GRPs 02/01-254 352 02/02-180 254 02/03-180 254 02/04-180 254 02/05-187

More information

Microsoft PowerPoint - 6.CRM_Consulting.ppt

Microsoft PowerPoint - 6.CRM_Consulting.ppt 고객DB로 가치를 창출해 내는 CRM 컨설팅 제안? 현장 CRM 컨설팅? 분석 CRM 컨설팅 AGENDA I. I. 공영 DBM 소개 II. II. III. III. IV. 컨설팅 구성 컨설팅 추진 방법론 CRM 컨설팅 사례 V. V. 컨설턴트 소개 -1- I-1 공영DBM 서비스 범위 I. 공영 DBM 소개? 공영DBM은 CRM Portal 전문기업으로써,

More information

J2EE & Web Services iSeminar

J2EE & Web Services iSeminar 9iAS :, 2002 8 21 OC4J Oracle J2EE (ECperf) JDeveloper : OLTP : Oracle : SMS (Short Message Service) Collaboration Suite Platform Email Developer Suite Portal Java BI XML Forms Reports Collaboration Suite

More information

PCServerMgmt7

PCServerMgmt7 Web Windows NT/2000 Server DP&NM Lab 1 Contents 2 Windows NT Service Provider Management Application Web UI 3 . PC,, Client/Server Network 4 (1),,, PC Mainframe PC Backbone Server TCP/IP DCS PLC Network

More information

13 Who am I? R&D, Product Development Manager / Smart Worker Visualization SW SW KAIST Software Engineering Computer Engineering 3

13 Who am I? R&D, Product Development Manager / Smart Worker Visualization SW SW KAIST Software Engineering Computer Engineering 3 13 Lightweight BPM Engine SW 13 Who am I? R&D, Product Development Manager / Smart Worker Visualization SW SW KAIST Software Engineering Computer Engineering 3 BPM? 13 13 Vendor BPM?? EA??? http://en.wikipedia.org/wiki/business_process_management,

More information

PowerPoint Presentation

PowerPoint Presentation Oracle9i Application Server Enterprise Portal Senior Consultant Application Server Technology Enterprise Portal? ERP Mail Communi ty Starting Point CRM EP BSC HR KMS E- Procurem ent ? Page Assembly Portal

More information

S Special Report ORACLE이 주도하는 MODERN MARKETING의 세계 각하게 고민하게 되었다. 유통채널인 Place 요소의 혁신적 변화는 최근 O2O(Online To Offline)나 Omni - Channel 혁신이라는 Keyword로 많이 회

S Special Report ORACLE이 주도하는 MODERN MARKETING의 세계 각하게 고민하게 되었다. 유통채널인 Place 요소의 혁신적 변화는 최근 O2O(Online To Offline)나 Omni - Channel 혁신이라는 Keyword로 많이 회 S SPECIAL REPORT Oracle이 주도하는 MODERN MARKETING의 세계 기업의 Marketer들은 고객에게 자사의 상품이나 서비스의 판매를 극대화하기 위해 전통적으로 Marketing Mix라는 4P 요소들 (Products, Price, Place, Promotion)을 통해 전략을 수립하고 실행하기 위한 고민을 해왔다. 최근 이 네 가지

More information

슬라이드 1

슬라이드 1 CJ 2007 CONTENTS 2006 CJ IR Presentation Overview 4 Non-performing Asset Company Profile Vision & Mission 4 4 - & 4-4 - & 4 - - - - ROE / EPS - - DreamWorks Animation Net Asset Value (NAV) Disclaimer IR

More information

Mstage.PDF

Mstage.PDF Wap Push June, 2001 Contents About Mstage What is the Wap Push? SMS vs. Push Wap push Operation Wap push Architecture Wap push Wap push Wap push Example Company Outline : (Mstage co., Ltd.) : : 1999.5

More information

IT현황리포트 내지 완

IT현황리포트 내지 완 2007 Global Information Technology Development Reports 8 9 12 13 14 15 16 18 19 20 21 24 25 26 27 28 29 32 33 34 35 36 38 39 40 41 42 43 46 47 48 49 50 51 54 55 56 57 58 60 61 62 63

More information

Corporate PPT Template

Corporate PPT Template Service industries Director Apps Sales Consulting Oracle Corporation Applications - ERP ERP ERP / Commoditized Offerings ( / Hard Competition) / Human capital ERP Competitive Advantage ERP ERP IT cost

More information

Contents 02 the way we create 10 Letter from the CEO 14 Management Team 16 Our Businesses 18 Corporate Sustainability 20 Management s Discussion & Ana

Contents 02 the way we create 10 Letter from the CEO 14 Management Team 16 Our Businesses 18 Corporate Sustainability 20 Management s Discussion & Ana 삼성증권 FY 2008 Annual Report Contents 02 the way we create 10 Letter from the CEO 14 Management Team 16 Our Businesses 18 Corporate Sustainability 20 Management s Discussion & Analysis 39 Financial Section

More information

PowerPoint 프레젠테이션

PowerPoint 프레젠테이션 CRM Fair 2004 Spring Copyright 2004 DaumSoft All rights reserved. INDEX Copyright 2004 DaumSoft All rights reserved. Copyright 2004 DaumSoft All rights reserved. Copyright 2004 DaumSoft All rights reserved.

More information

PowerPoint 프레젠테이션

PowerPoint 프레젠테이션 Trading Partner Portal IBM Business Consulting Services Trading Partner Portals (CPG) Wal Mart (CPG) EDI. EDI G A T E W A Y G A T E W A Y ,,. Trading Partners 3. RFI, RFP, RFQ Life Cycle / RFI, RFP, RFQ

More information

Oracle CX Cloud

Oracle CX Cloud www.oracle.com/kr Applications CX (Customer Experience) 문의 오라클 클라우드 애플리케이션에 대한 자세한 정보는 www.oracle.com/kr/cloud 에서 확인하거나 080-2194-114로 전화하여 한국오라클 담당자에게 문의하십시오. 오라클은 환경 보호에 도움이 되는 서비스와 제품을 개발하기 위해 노력하고 있습니다.

More information

歯이시홍).PDF

歯이시홍).PDF cwseo@netsgo.com Si-Hong Lee duckling@sktelecom.com SK Telecom Platform - 1 - 1. Digital AMPS CDMA (IS-95 A/B) CDMA (cdma2000-1x) IMT-2000 (IS-95 C) ( ) ( ) ( ) ( ) - 2 - 2. QoS Market QoS Coverage C/D

More information

02이승민선생_오라클.PDF

02이승민선생_오라클.PDF Oracle Internet Procurement Agenda 1 2 3 4 5 Introduction Oracle Solution Overview Oracle Internet Procurement Value Proposition Reference Conclusion e-procurement, E- Commerce Internet Automated Transactions

More information

3Æí2Àå¨éÀç

3Æí2Àå¨éÀç 333 442 443 1e 1.1 eecrmeprocurement e eelectronic e e IT 321 444 online offline e front back IT 445 2000 com 1 1.2 322 e e 10 potential customers 446 1.3 e 323 447 Michael Porter 323 2 value chain enterprise

More information

Innovation: CEO In 2006, 2 in 3 CEOs said they would have to bring about fundamental change to their business in the next 2 years to implement their s

Innovation: CEO In 2006, 2 in 3 CEOs said they would have to bring about fundamental change to their business in the next 2 years to implement their s IBM : MIRAGE - - IBM Software Consulting Services Innovation: CEO In 2006, 2 in 3 CEOs said they would have to bring about fundamental change to their business in the next 2 years to implement their strategy.

More information

PowerPoint 프레젠테이션

PowerPoint 프레젠테이션 Reasons for Poor Performance Programs 60% Design 20% System 2.5% Database 17.5% Source: ORACLE Performance Tuning 1 SMS TOOL DBA Monitoring TOOL Administration TOOL Performance Insight Backup SQL TUNING

More information

¾Ö´º¾ó¸®Æ÷Æ®(2010)1.ps

¾Ö´º¾ó¸®Æ÷Æ®(2010)1.ps 2011. 3 1987 1990 2005 think-tank R&D 2010 Annual Report 2010 2010 2011 HFG HFG Compliance Officer Dream Society TOP 50 think-tank 2010 Annual Report 2011 3 1 004 2 005 006 007 3 008 009 010 4 5 011 1

More information

Microsoft Word - 001.doc

Microsoft Word - 001.doc 碩 士 學 位 論 文 CRM을 활용한 마케팅 전략의 개선방안에 관한 연구 - 국내 외 기업 사례분석을 중심으로 - Study on a method to improve marketing straegies using CRM - Focusing on example analysis of the national and international enterprises -

More information

Business Agility () Dynamic ebusiness, RTE (Real-Time Enterprise) IT Web Services c c WE-SDS (Web Services Enabled SDS) SDS SDS Service-riented Architecture Web Services ( ) ( ) ( ) / c IT / Service- Service-

More information

歯두산3.PDF

歯두산3.PDF ERP Project 20001111 BU 1 1. 2. Project 3. Project 4. Project 5. Project 6. J.D. EdwardsOneWorld 7. Project 8. Project 9. Project 10. System Configuration 11. Project 12. 2 1. 8 BG / 2 / 5 BU (20001031

More information

2Q SWG Teleweb Business Plan & 1Q Recovery Plan April 2, 2003

2Q SWG Teleweb Business Plan  & 1Q Recovery Plan     April 2, 2003 WBI Modeler V5.1.1 Rational Rose XDE WSAD-IE IBM on-demand Service Oriented Architecture RUP Full-life cycle Business-driven, Process-based LOB IT Seamless Service Modeling (Service, Component, Process

More information

이제는 쓸모없는 질문들 1. 스마트폰 열기가 과연 계속될까? 2. 언제 스마트폰이 일반 휴대폰을 앞지를까? (2010년 10%, 2012년 33% 예상) 3. 삼성의 스마트폰 OS 바다는 과연 성공할 수 있을까? 지금부터 기업들이 관심 가져야 할 질문들 1. 스마트폰은

이제는 쓸모없는 질문들 1. 스마트폰 열기가 과연 계속될까? 2. 언제 스마트폰이 일반 휴대폰을 앞지를까? (2010년 10%, 2012년 33% 예상) 3. 삼성의 스마트폰 OS 바다는 과연 성공할 수 있을까? 지금부터 기업들이 관심 가져야 할 질문들 1. 스마트폰은 Enterprise Mobility 경영혁신 스마트폰, 웹2.0 그리고 소셜라이프의 전략적 활용에 대하여 Enterpise2.0 Blog : www.kslee.info 1 이경상 모바일생산성추진단 단장/경영공학박사 이제는 쓸모없는 질문들 1. 스마트폰 열기가 과연 계속될까? 2. 언제 스마트폰이 일반 휴대폰을 앞지를까? (2010년 10%, 2012년 33%

More information

Microsoft PowerPoint - ´ÙÀ½¼ÒÇÁÆ®v2.0.ppt

Microsoft PowerPoint - ´ÙÀ½¼ÒÇÁÆ®v2.0.ppt 고객의 소리(VOC) 관리 및 응대를 위한 차세대 방법론 Talkro CVMS CRM Fair 2003 Fall 다음소프트(www.daumsoft.com) 전략기획이사 송길영 서울시 강남구 대치동 946-12 세아벤쳐타워 6층 tel) 02-565-0531 fax) 02-565-0532 1 Copyright c 2003 DaumSoft All rights reserved.

More information

Microsoft PowerPoint - Smart CRM v4.0_TM 소개_20160320.pptx

Microsoft PowerPoint - Smart CRM v4.0_TM 소개_20160320.pptx (보험TM) 소개서 2015.12 대표전화 : 070 ) 7405 1700 팩스 : 02 ) 6012 1784 홈 페이지 : http://www.itfact.co.kr 목 차 01. Framework 02. Application 03. 회사 소개 01. Framework 1) Architecture Server Framework Client Framework

More information

thesis

thesis CORBA TMN Surveillance System DPNM Lab, GSIT, POSTECH Email: mnd@postech.ac.kr Contents Motivation & Goal Related Work CORBA TMN Surveillance System Implementation Conclusion & Future Work 2 Motivation

More information

PowerPoint 프레젠테이션

PowerPoint 프레젠테이션 3PL (IBM BCS Korea, SCM Service Line) Agenda 3PL 3PL 3PL 3PL 3PL 3PL LSP * LLP * 3 PL 4 PL ** Multi Locations + / Pan Regional IT, IT /,, Total Supply Chain * LSP: Logistics Service Provider, LLP: Lead

More information

hw 2006 Tech guide 64p v5

hw 2006 Tech guide 64p v5 TECHNICAL TRAINING GUIDE 2006 2 Process Solutions Building Solutions Contents TECHNICAL TRAINING GUIDE 2006 2006 Technical Training Guide 4 2006 Technical Training Guide 5 2006 Technical Training Guide

More information

No Slide Title

No Slide Title J2EE J2EE(Java 2 Enterprise Edition) (Web Services) :,, SOAP: Simple Object Access Protocol WSDL: Web Service Description Language UDDI: Universal Discovery, Description & Integration 4. (XML Protocol

More information

001지식백서_4도

001지식백서_4도 White Paper on Knowledge Service Industry Message Message Contents Contents Contents Contents Chapter 1 Part 1. Part 2. Part 3. Chapter

More information

제 출 문 국방부 장관 귀하 본 보고서를 국방부 군인연금과에서 당연구원에 의뢰한 군인연금기금 체 계적 관리방안 연구용역의 최종보고서로 제출합니다. 2009. 4 (주)한국채권연구원 대표이사 오 규 철

제 출 문 국방부 장관 귀하 본 보고서를 국방부 군인연금과에서 당연구원에 의뢰한 군인연금기금 체 계적 관리방안 연구용역의 최종보고서로 제출합니다. 2009. 4 (주)한국채권연구원 대표이사 오 규 철 군인연금기금 체계적 관리방안 연구 2009. 04 (최종보고서) 제 출 문 국방부 장관 귀하 본 보고서를 국방부 군인연금과에서 당연구원에 의뢰한 군인연금기금 체 계적 관리방안 연구용역의 최종보고서로 제출합니다. 2009. 4 (주)한국채권연구원 대표이사 오 규 철 목 차 제1장 서론 1 1. 연구의 목적 1 2. 연구의 방법 및 내용 2 제2장 현황분석 (AS-IS

More information

Agenda 2

Agenda 2 (SRM Strategic Sourcing) Procurement/PLM Leader IBM GBS SCM Seungmin Hong Agenda 2 / /, Procurement Competency Performance Human ( /,, Resource Physical/Virtual) Sourcing Spend Analysis, Virtual Team /

More information

Cover Story 시간은 하루 24시간이지만 시간의 질, 그리고 체감되는 양은 사람마다 다를 것입니다. 시간에 쫓기면서 살아서는 안되겠죠. 하지만 시간을 능동적으로 운용하는 현명함, 정말 필요한 때입니다. 2013년 첫 번째로 선보이는 사보에서는 Time 을 주제로

Cover Story 시간은 하루 24시간이지만 시간의 질, 그리고 체감되는 양은 사람마다 다를 것입니다. 시간에 쫓기면서 살아서는 안되겠죠. 하지만 시간을 능동적으로 운용하는 현명함, 정말 필요한 때입니다. 2013년 첫 번째로 선보이는 사보에서는 Time 을 주제로 January / February 2013 vol. 06 The House Magazine of Global Leading Chemical Group Cover Story 시간은 하루 24시간이지만 시간의 질, 그리고 체감되는 양은 사람마다 다를 것입니다. 시간에 쫓기면서 살아서는 안되겠죠. 하지만 시간을 능동적으로 운용하는 현명함, 정말 필요한 때입니다.

More information

슬라이드 1

슬라이드 1 * BCS : Business Consulting Service ( PwC) ** C&I : Consulting & Integration Organization *** TSG: Technology Solution Group 2/22 - - - * IDC, 2003 ** 2003,, 2004 3/22 * Blue Ocean Strategy: How to Create

More information

OZ-LMS TM OZ-LMS 2008 OZ-LMS 2006 OZ-LMS Lite Best IT Serviece Provider OZNET KOREA Management Philosophy & Vision Introduction OZNETKOREA IT Mission Core Values KH IT ERP Web Solution IT SW 2000 4 3 508-2

More information

정보기술응용학회 발표

정보기술응용학회 발표 , hsh@bhknuackr, trademark21@koreacom 1370, +82-53-950-5440 - 476 - :,, VOC,, CBML - Abstract -,, VOC VOC VOC - 477 - - 478 - Cost- Center [2] VOC VOC, ( ) VOC - 479 - IT [7] Knowledge / Information Management

More information

F1-1(수정).ppt

F1-1(수정).ppt , thcho@kisaorkr IPAK (Information Protection Assessment Kit) IAM (INFOSEC Assessment Methodology) 4 VAF (Vulnerability Assessment Framework) 5 OCTAVE (Operationally Critical Threat, Asset, and Vulnerability

More information

재영 솔루텍의 Vision 달성을 위하여…

재영 솔루텍의 Vision 달성을 위하여… S&OP 2004. 6. 17 ( /, Intellic Inc.) e-mail: daeyoung.chung@intellic.co.kr CONTENTS 1. SCM Trends Global SCM 7 Principles of SCM 2. S&OP? 3. S&OP 4. S&OP 5. Q&A 2 , SCM SCM Initiative SCM? 3 SCM? Moderately

More information

PowerPoint 프레젠테이션

PowerPoint 프레젠테이션 CRM Data Quality Management 2003 2003. 11. 11 (SK ) hskim226@skcorp.com Why Quality Management? Prologue,,. Water Source Management 2 Low Quality Water 1) : High Quality Water 2) : ( ) Water Quality Management

More information

Ⅰ 환경 분석 Ⅱ 연구배경 및 연구내용 Ⅲ 우체국보험 현황 Ⅳ 우체국보험 경쟁력 진단 Ⅴ 우체국보험 전략 수립 방향 1

Ⅰ 환경 분석 Ⅱ 연구배경 및 연구내용 Ⅲ 우체국보험 현황 Ⅳ 우체국보험 경쟁력 진단 Ⅴ 우체국보험 전략 수립 방향 1 우체국보험 용역보고서 0 Ⅰ 환경 분석 Ⅱ 연구배경 및 연구내용 Ⅲ 우체국보험 현황 Ⅳ 우체국보험 경쟁력 진단 Ⅴ 우체국보험 전략 수립 방향 1 Contents Ⅰ. 환경 분석 1. 환경변화 2. 보험산업전망 2 Ⅰ. 환경 분석 -계속 환경변화 경제 사회 환경 u 저성장 기조 지속 u 저금리시대 고착화 u 디지털화 가속 -. 양극화 현상 심화 중산층 약화 -.

More information

Gartner Day

Gartner Day 1 OracleAS 10g Wireless 2 Universal Access Many Servers PC Wireless Browsing Telephony 802.11b Voice 2 way Ask Consolidated Backend Offline Synchronization IM/Chat Browser Messaging 3 Universal Access

More information

CRM A Study on the Datawarehousing build_up methodology for CRM System : 2001 7 10

CRM A Study on the Datawarehousing build_up methodology for CRM System : 2001 7 10 CRM A Study on the Datawarehousing build_up methodology for CRM System 2000 CRM A Study on the Datawarehousing build_up methodology for CRM System : 2001 7 10 2 2 20 CRM CRM,,,, CRM CRM CRM,,, CRM 2, Abstract

More information

Intra_DW_Ch4.PDF

Intra_DW_Ch4.PDF The Intranet Data Warehouse Richard Tanler Ch4 : Online Analytic Processing: From Data To Information 2000. 4. 14 All rights reserved OLAP OLAP OLAP OLAP OLAP OLAP is a label, rather than a technology

More information

Oracle9i Real Application Clusters

Oracle9i Real Application Clusters Senior Sales Consultant Oracle Corporation Oracle9i Real Application Clusters Agenda? ? (interconnect) (clusterware) Oracle9i Real Application Clusters computing is a breakthrough technology. The ability

More information

about_by5

about_by5 WWW.BY5IVE.COM BYFIVE CO. DESIGN PARTNERS MAKE A DIFFERENCE BRAND EXPERIENCE CONSULTING & DESIGN PACKAGE / OFF-LINE EDITING CONSULTING & DESIGN USER EXPERIENCE (UI/GUI) / ON-LINE EDITING CONSULTING & DESIGN

More information

a. Product Lifecycle Management: 제품 설계도부터 최종 제품 생산에 이르는 전체 과정을 일괄적으로 관리해 제품의 부가가치를 높이고 원가를 줄이는 생산 프로세스. b. Sunk Cost: 현재 집행 중인 정책이나 계획에 따라 이미 투입된 경비나

a. Product Lifecycle Management: 제품 설계도부터 최종 제품 생산에 이르는 전체 과정을 일괄적으로 관리해 제품의 부가가치를 높이고 원가를 줄이는 생산 프로세스. b. Sunk Cost: 현재 집행 중인 정책이나 계획에 따라 이미 투입된 경비나 Special l 글 김세희 프로 RX2팀 kimsehee@cheil.com 06 / 07 센터스테이지, 브랜드를 투영( 投 影 )하는 마법의 거울 센터스테이지라는 말은 Stage Center, 즉 무대의 중심에서 제품 이 주인공이 되어 갖가지 극적 체험을 이끌어 낸다는 뜻을 담고 있다. 제일기획 TF팀을 비롯해 삼성전자 가전사업부, 삼성전자 프로덕트 이노베이션팀,

More information

I What is Syrup Store? 1. Syrup Store 2. Syrup Store Component 3.

I What is Syrup Store? 1. Syrup Store 2. Syrup Store Component 3. Deep-Dive into Syrup Store Syrup Store I What is Syrup Store? Open API Syrup Order II Syrup Store Component III Open API I What is Syrup Store? 1. Syrup Store 2. Syrup Store Component 3. 가맹점이 특정 고객을 Targeting하여

More information

Vostit Product Offerings

Vostit Product Offerings Easily Send Video Emails With Vostit 라이프 스타일의 새로운 제안. "누구나 쉽고 간편하게 즐기는" 솔루션! 영상과 이메일의 결합, 거기에 SNS에 따른 파급력이 더해지면서 기존 방식과는 근본적으로 다른 비즈니스 기회와 거대한 성장의 기회가 있습니다. 의미와 재미를 더해주는 미학적 공학적 마케팅적인 요소를 가미한 ''는 최고의 명작으로

More information

03.Agile.key

03.Agile.key CSE4006 Software Engineering Agile Development Scott Uk-Jin Lee Division of Computer Science, College of Computing Hanyang University ERICA Campus 1 st Semester 2018 Background of Agile SW Development

More information

세션 2-2(허태경).ppt

세션 2-2(허태경).ppt , an IBM Company 2005 IBM Corporation Discover Prepare Transform & Deliver????????? Time To Value DISCOVER ProfileStage Service-Oriented Architecture Event Management PREPARE,, QualityStage Enterprise

More information

CRM Fair 2004

CRM Fair 2004 easycrm Workbench ( ) 2004.04.02 I. CRM 1. CRM 2. CRM 3. II. easybi(business Intelligence) Framework 1. 2. - easydataflow Workbench - easycampaign Workbench - easypivot Reporter. 1. CRM 1.?! 1.. a. & b.

More information

1. 회사소개 및 연혁 - 회사소개 회사소개 회사연혁 대표이사: 한종열 관계사 설립일 : 03. 11. 05 자본금 : 11.5억원 인 원 : 18명 에스오넷 미도리야전기코리 아 미도리야전기(일본) 2008 2007 Cisco Premier Partner 취득 Cisco Physical Security ATP 취득(진행) 서울시 강남구 도심방범CCTV관제센터

More information

오늘날의 기업들은 24시간 365일 멈추지 않고 돌아간다. 그리고 이러한 기업들을 위해서 업무와 관련 된 중요한 문서들은 언제 어디서라도 항상 접근하여 활용이 가능해야 한다. 끊임없이 변화하는 기업들 의 경쟁 속에서 기업내의 중요 문서의 효율적인 관리와 활용 방안은 이

오늘날의 기업들은 24시간 365일 멈추지 않고 돌아간다. 그리고 이러한 기업들을 위해서 업무와 관련 된 중요한 문서들은 언제 어디서라도 항상 접근하여 활용이 가능해야 한다. 끊임없이 변화하는 기업들 의 경쟁 속에서 기업내의 중요 문서의 효율적인 관리와 활용 방안은 이 C Cover Story 05 Simple. Secure. Everywhere. 문서관리 혁신의 출발점, Oracle Documents Cloud Service 최근 문서 관리 시스템의 경우 커다란 비용 투자 없이 효율적으로 문서를 관리하기 위한 기업들의 요구는 지속적으로 증가하고 있다. 이를 위해, 기업 컨텐츠 관리 솔루션 부분을 선도하는 오라클은 문서관리

More information

UML

UML Introduction to UML Team. 5 2014/03/14 원스타 200611494 김성원 200810047 허태경 200811466 - Index - 1. UML이란? - 3 2. UML Diagram - 4 3. UML 표기법 - 17 4. GRAPPLE에 따른 UML 작성 과정 - 21 5. UML Tool Star UML - 32 6. 참조문헌

More information

PRESENTATION TITLE ARIAL B30PT

PRESENTATION TITLE ARIAL B30PT Sybase IWS Solution, tkang@sybase.com Agenda CRM CRM Sybase IWS Sybase IQ 2 Business Challenges 3 CRM Initiative,,, 4 CRM Type Operational CRM Analytical CRM ERP SCM Customer Profile Loyalty Legacy Systems

More information