Industry specific cover image Global l HR 구현을위한 Peoplesoft HCM Human Capital Management, Oracle Korea
Agenda Peoplesoft HCM 솔루션개요 <Insert Picture Here> Peoplesoft HCM for Global HR 구축사례 2
Agenda Peoplesoft HCM 솔루션개요 <Insert Picture Here> Peoplesoft HCM for Global HR 구축사례 3
The Proven Market Leader Global #1 HCM 솔루션 포춘지선정상위 10 대기업의 9 개기업에서 Peoplesoft HCM 사용 포춘지선정 100 대기업의 63 개기업에서 Peoplesoft HCM 사용 전세계적으로 7 천 5 백만명의직원정보관리 포춘지선정각산업별상위기업의 PeopleSoft HCM 구축사례 Insurance (5 of Top 7) Commercial Banks (9 of Top 10) Securities (9 of Top 10) Diversified Financials (9 of Top 10) Specialty Retailers (6 of Top 9) General Merchandisers (5 of Top 6) Food Services (5 of Top 8) Aerospace & Defense (8 of Top 10) Computer & Data Services (8 of Top 8) Computers, Office Equip (5 of Top 9) Medical Products & Equip (5 of Top 7) Telecommunications (6 of Top 8) Network Communications (4 of Top 5) Utilities (6 of Top 10) Motor Vehicles & Parts (6 of Top 7) 4
Market Position 5
Oracle/PeopleSoft HCM Solutions #1 CedarCrestone 2005 년인사솔루션설문조사결과 인사운영 #1 HR Management 인사관리 1 위 In-house and Outsourced Vendor Solutions Worldwide* Percentage of Total Respondents #1 Payroll 급여관리 1 위 HR Management System Oracle/PeopleSoft ADP SAP* Lawson Oracle Other Multiple l mentions with fewer than 10 responses included with Other: Ceridian, Fidelity, Ultipro #1 Self Service 사원자율서비스 1위 Employee Self Service Oracle/PeopleSoft 58% ADP 5% Lawson 5% Oracle 5% Other 29% Multiple mentions with fewer than 10 responses included with Other: Ceridian, Lawson, SAP, Workscape, Fidelity Benefits Administration Payroll Administration 65% Oracle/PeopleSoft 45% Oracle/PeopleSoft 51% 12% Hewitt 10% ADP 32% 6% ADP 8% Other 30% 5% Fidelity 6% 5% Lawson 5% 17% Other 31% Multiple l mentions with fewer than 10 responses included with Other: Ceridian, Oracle, SAP, Ultipro Manager Self Service Oracle/PeopleSoft 51% ADP 5% Oracle 5% Workscape 5% Other 35% Multiple mentions with fewer than 10 responses included with Other: Ceridian, Lawson, SAP, Workstream *All SAP numbers under represented in 2005; 20% for HRMS in 2004. Italics used for vendors that are primarily outsourced solutions Source: CedarCrestone 2005 Workforce Technologies/Service Delivery Approaches Survey Multiple l mentions with fewer than 10 responses #1 Ben included Admin with Other: Ceridian, Lawson, Oracle, SAP, Ultipro 복리후생 1 위 Time and Attendance Kronos Oracle/PeopleSoft l SAP ADP Other 31% 25% 8% 8% 36% Multiple mentions with fewer than 10 responses included with Other: Ceridian 6
Oracle/PeopleSoft #1 Among Strategic HCM Application Solutions CedarCrestone 2005년인사솔루션설문조사결과 전략적인사관리 #1 Succession Planning #1 Talent Acquisition 승계계획 1 위채용관리 1위 In-house and Outsourced Vendor Solutions Worldwide* Percentage of Total Respondents #1 Learning Management 교육관리 1위 Talent Acquisition** Oracle/PeopleSoft Brass Ring Taleo Hire.com Other 31% 12% 5% 5% 50% Multiple mentions with fewer than 10 responses included with Other: Oracle Learning Management Succession Planning Workforce Performance Measurement Oracle/PeopleSoft Oracle Other Multiple mentions with fewer than 10 responses included with Other: SuccessFactors Performance Management 32% 5% 66% Oracle/PeopleSoft Cognos Other Oracle/PeopleSoft 32% Oracle/PeopleSoft 27% Oracle/PeopleSoft 46% Docent 9% Oracle 7% SAP 14% SABA 6% SuccessFactors 6% IBM/Websphere 9% Oracle 5% Other 65% Plumtree 7% Other 52% Oracle 5% Vignette 5% Multiple mentions with fewer than 10 Multiple mentions with fewer than 10 Other d 21% responses included with Other: SAP responses included with Other: SAP 37% 22% 50% Multiple mentions with fewer than 10 responses included with Other: Oracle Portal (includes HR functionality) **Job posting, job requisitions, candidate screening Italics used for vendors that are primarily outsourced solutions Source: CedarCrestone 2005 Workforce Technologies/Service Delivery Approaches Survey #1 Performance Management 성과관리 1 위 7
Agenda Peoplesoft HCM 솔루션개요 <Insert Picture Here> Peoplesoft HCM for Global HR 구축사례 8
Global HR Global Single HR 각지사별 HR 시스템존재 본사 중국 Global HR 시스템 본사 중국 전략 Global 전략수립, 집행이용이 실시간전략적의사결정정보획득프로세스 Global HR 동일업무에대한본사 / 지사별단일프로세스수행 미주 유럽 미주 유럽 Business 통제력유지 HR Process의복잡성 고립적인 Local 시스템 수백대의 Local 서버 중복과업을수행하는방대한인력 엄청난운영경비 Business Process 표준화 단일 Instance 중앙 Data Center 효율적인 IT 요원유지 운영비절감 비용 시스템운영 Cost 감소 비핵심적업무에대한통합운영 (Shared Service Center) 9
Global HR System 요건 1 Core Global System 2 Local Extension 각나라의언어, 통화, 시간대역 -동일화면에대해각나라에맞는언어, 공통 / 핵심업무표준화지원통화, 시간대역지원 -업무표준화를통해공통업무 각나라의법적사항프로세스단일화 -해당국가의문화, 법적사항지원 -각법인별표준프로세스수행 각나라의로컬솔루션과의인터페이스 정보원천의단일화 -나라별로컬솔루션과의연계기능 -하나의 data model 보유로본사, 지사의모든직원정보는같은 format과 field에저장 Global Single 3 Architecture 워크플로우의유연성 Instance -소속에얽매이지않는 Global 승인 확장성체계 -해외지사통합, 신설등확장용이 인사경영정보 유연성 -단일시스템, 단일 Data model을통한 -회사또는지사의고유업무반영용이적시의사결정정보제공 선진 Architecture 정보보안 -SOA, Mobile 등선진아키텍쳐지속 - 권한에따른철저한정보보안수용 타시스템과의통합 -회계, 생산등 ERP시스템과의통합용이 10
Peoplesoft Global Strategy 1 2 Local Core Si Extension Global ng le 3 System Architectu re Global l Strategy t Access to Global Best Practice - 세계유수의선진기업 HCM Process 도입 -HCM industry leader, Consulting Firm 의연구결과반영 Common Format for Common Practice & Reporting -Process 표준화와공통 Report 제공으로고객의원가절감 Same Code Line Worldwide - 국가별동일한 code line 적용, local 기능을위한별도의 install 없음 No Code on the Client -100% Pure web 환경, Client 에별도의프로그램설치없음 -Any Web Browser 를이용한 worldwide access Rule-Based Architecture -Process 변경시 Hard-code 수정이아닌 Process Rule 변경 Architecture Enables Creation of Own Country Product -Country specific 한 3rd product Integration 용이 11
Global Best Practice 1 Core Global System Si ng le 2 Local Extension 3 Architectur e 적임자충원을위한사내외다양한경로를통해모집 사업목표수립및목표달성을위한인력계획및전략수립고성과자및핵심인력의성과극대화를위한공정하고체계적인보상프로그램마련 충원목적에가장적합한인력을평가하여채용 직원및계약직사원에대하여신속한입사후속절차진행현재보유인력의 Skill및역량을파악 성과및생산성향상을위한보상지급 채용프로세스상의효과측정 보상프로세스의효과측정 사업목표에기초한직원개개인의성과관리및육성계획을수립 조직목표달성을촉구할수있는보상방안분석및설계 조직변경, 사업전략변경시인력관리에신속히반영 성과평가및육성프로세스상의효과측정 셀프서비스를통해해결되지않은사항의신속한지원및셀프서비스를해결통해해결되지않은사항의신속한지원및해결 개인의목표대비성과및육성진행상태를확인하고평가 인적자원의배치및활용을최적화 개인에게가장적합한교육프로그램을 설계하고진행 근태, 근무일정, 노조등의인사제반사항관리 12
Talent Management Major Processes PeopleSoft Enterprise Products: HRMS Portal, Portal Pack, Web-based self-service applications 1 Core Global System Si ng le 2 3 Local Extension Architectur e Businesss Process Modeler User Productivity Kit User Productivity Kit Workforce Planning Recruiting Solutions eperformance Career Planning Succession Planning Enterprise Learning Management ecompensation Competency Management, edevelopment Integration Broker Core HRMS 13
HR Business Process Outsourcing 1 Core Global System Si ng le 2 Local Extension 3 Architectur e People Services Line Operator directed calls / Self Service select option Call Management System 영역별 Operator 검색및연결 영역별소요인력산정을위한통화량자동추적 Reporting ESS Help Desk, Workers Comp Help Desk, Payroll & Employee Services Help Desk, Specialized Services Help Desk HR Systems & Operational Support 각법인의업무를수용할수있는확장성 표준화된업무프로세스제공 Global HR 지원 Peoplesoft 솔루션 Self Service HR HR Portal Pack HR Helpdesk Core HR Payroll 문의, 상담및 시스템을통한 요청자의 고충처리 요청 Call/Ca se 요청 피드백및해결방법저장 ( 서비스향상에활용 ) 각 Case 별적합한전문요원배정 상담원지원 업무전문가지원 Case 트래킹인사정보와통합 Self-Service 보고서및통계정보 인사정보및 360º view 를위한화면제공 실시간완료처리 정확한문제해결을위해과거상담이력, 과거해결방안, 인사정보활용
HR Dashboard 1 Core Global System Si ng le 2 Local Extension 3 Architectur e KPI Scorecard
유연한 Data 조회 1 Core Global System Si ng le 2 Local Extension 3 Architectur e
Multi-National Support 1 Core Global System Si ng le 2 Local Extension 3 Architectur e 17
Localization 1 Core Global System Si ng le 2 Local Extension 3 Architectur e Core Functionality Local Functionality 인적정보추가 / 수정 / 삭제 발령 / 직무 / 조직관리 근태관리 교육예산산정... Local Payroll Legislation Report Country-specific Data... Americas EMEA Asia-Pacific Brazil Canada Belgium France Australia China Mexico Germany Hong Kong United States Italy India The Netherlands Japan Spain Malaysia Switzerland New Zealand The United Kingdom Singapore South Africa 18
Local Extension 1 Core Global System Si ng le 2 Local Extension 3 Architectur e Human Resource 국가등록 주소형식 / 주소리스트 주민등록번호체계 시민권 학교 은행 비자 Payroll/Absence 각나라별소득 / 공제항목관리 소급관리 휴가적치 휴가신청 필드명변경 19
Integration with Custom system 1 Core Global System Si ng le 2 Local Extension 3 Architectur e AppConnect PeopleSoft HCM PIPs Payroll Time & Labor EIPs Integration Broker Middleware Other Business Processes Employee Data Model EIPs Integration Broker Middleware Any Business Process CustomC Legacy 3 rd party Applications COM(Visual Basic) C/C++ Java 20
Pure Internet Architecture 1 Core Global System Si ng le 2 Local Extension 3 Architecture Single User Interface 21
법인통합관리및보안 1 Core Global System Si ng le 2 Local Extension 3 Architecture Server Database 국내 A 법인 (Business Unit) 국내 B 법인 (Business Unit) 헤외법인 (Business Unit) (Business Unit) Flexible Security A 법인담당 B 법인담당 시스템관리 전법인정보조회 22
Setup 을통합 Process 변경 1 Core Global System Si ng le 2 Local Extension 3 Architecture 23
Customization 의용이성 1 Core Global System Si ng le 2 Local Extension 3 Architecture 메뉴 워크플로우 타시스템과의연계 배치프로그램 24
Excel 을이용한 Data upload 1 Core Global System Si ng le 2 Local Extension 3 Architecture 25
Easy to Roll-out 1 Core Global System Si ng le 2 Local Extension 3 Architecture Setup Manager Implementation 편의성제공 Data Mover 하나의 Instance 에서특정 data 또는모든 Data 를 Target Instance 로이관 Master Target Target 회사추가등록인사체계구축 경력개발 보상체계구축인사운영절차 보안정의 새로운 Company 생성직무 / 직책 / 역량 / 직급체계설계 관리대상직원유형결정 조직도및체계반영 관리대상인사항목정의 해당자회사의급여 / 보상체계개인신청 / 승인사용자별권한 / 직무및역량반영 정의 절차정의 작업그룹정의 관련기준 및 항목별지급기준업무별 / 사용자별 Security 요구사항 프로세스 및계산방법정의맞춤화면정의 정의 정의 26
Agenda Peoplesoft HCM 솔루션개요 <Insert Picture Here> Peoplesoft HCM for Global HR 구축사례 27
Global HRMS Customers 주요고객 Boeing Caterpillar DaimlerChrysler Ford General Electric General Motors Harley-Davidson Honda Honeywell HP Michelin Mitsubishi Owens Corning Rolls-Royce North America Textron Toyota 80,000 employees 115+ countries 149,000 employees Global Rollout in progress 560,000 employees 71+ countries 37,000 employees 40+ countries 130,000 employees 170+ countries 47,000 employees 8,000 employees 40+ countries 29+ countries 150,000 employees 178+ countries 80,000 employees 75+ countries 28
구축사례 Caterpillar 건설기계제조업 1925년설립 본사 : 미국일리노이주 매출 : 201억 7500만달러 (2000) 구축개요 구축범위 : 115개국 69,000명 Global 통합영역 - 인사, 평가, 셀프서비스, 인사웨어하우스 인사웨어하우스구축을통한인사관련분석정보 구축사 -자체인력 -PWC Global HR 구축사유 구축효과 인사업무의 70% 가운영업무 글로벌인력에대한실시간정보조회가안됨 각 Business unit을위한효과적인 Tool 필요 HR 분석정보제공안됨 240여개나되는인사시스템 높은인사업무원가 관리자와인사담당자에게성과지표모니터링제공 각종리포트와통계정보에대한요구사항감소 중복관리되던인사정보에대한수작업관리제거 전사에걸친성과지표비교 29
구축사례 Hewlett-Packard 컴퓨터장비업체 1939 년설립 본사 : 캘리포니아주팰러알토 매출 : 201억 7500만달러 (2000) 구축개요 178 개국 150,000 명 Global 통합영역 - 인사정보, 발령, 보상, 채용, 휴가, 이동, 용역관리 -Same Process: 80% -Localized Process: 20% 프로젝트범위 Global HRMS Peoplesoft 8 을기반으로하는 Single Global HRMS 구축 GEM Global Employee Metrics (GEM) 3 개의각지역별 Data warehouse 를 Single global data warehouse 로재구축, 글로벌 Standard Reporting 전략수립 @hp Build & Proposal InvestigationDesign Deployment Test Phase Phase Phase Phase Phase @hp for GFT 인사포탈제공 Global processes 글로벌인사프로세스표준화 Disposition 현재인사시스템가동중지및폐기 30
구축사례 Hewlett-Packard 구축효과 Before After Benefit 66% reduction in data 1 2 3 1 centers utilized Reduction from 4 hr and 6 payroll PeopleSoft instances to 1 single global instance of PeopleSoft 8 7 TB 130여개의인사시스템, 유연하지못해유지보수가어렵고비용이과다소요 표준화되지않은인사프로세스로인해시스템수정과다 전략적인사정보획득불가 3 TB 글로벌표준인사프로세스정립 하나의인사데이터웨어하우스구축으로인사경영정보획득 인사담당자, 임직원들을위한 Web기반의인사포탈구성 한개의인사시스템으로통합 63% server reduction From 41 to 10 dedicated 5 utility servers available on demand 60% reduction in storage (disk space) 31
Quantitative Results Achieved from Workforce Technologies -- Worldwide Category Results Applications Headcount 4% average reduction Self service Service center ROI 3 to 4 years HRMS 21 months Employee self service 29 months Manager self service Transaction time 32% average Compensation management reduction Recruiting solution Performance management Cycle time Time to hire 62% average reduction 40% average reduction Open enrollment Compensation management Performance management Recruiting solution Service center inquiries 26% reduction Self service Service center Source: CedarCrestone 2007/2008 HR Systems Survey 32
Oracle Delivers HCM Applications for Globalization Both Powerful and Flexible Oracle Delivers: Global applications built for Go Anywhere HCM, including localized extensions Powerful configuration tools to simplify processes and deployment Customers Value: Global HCM foundation to achieve global efficiencies while meeting local requirements Quickly and efficiently move into new labor markets Complete, integrated talent management solution Maximize talent acquisition, performance and retention Single, global database with delivered Business Intelligence Gain global insight to measure and align workforce to goals 33
#1 In The World for HR Applications 감사합니다 34