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(end-to-end) Infrastructure,, AMR. e-business e-business Domain e-business B2B Domain / R&D, B2B B2E B2C e-business IT Framework e-business Platform Clearance/Security * e-business : / 00-10-31 1 (1030) 3/26

e-value Chain Services e-shared Services Infrastructure Services SCM SCM SCP SCE e-logistics e-procurement e-auction e-payment e-marketplace Merchant Acquiring i-edi XML/EDI i-billing e-security Web Hosting Decision & Integration Application Management Application Development Mainframe Service Midrange Server Service Network Service Internet Infrastructure Service e-business Solutions EM ERP SEM KMS HR HPET Knowledge Financial Service e-risk Management Service R&D, Design Asset Mgmt. System EDMS ABC Manufacturing Service ABM Groupware BSC BI Service (DSS) EIS/DSS Report Service Imaging systems Workflow systems Simulation Output Service Testing Service Voice & Video Service Enterprise Portal Personalization Single Sign On Data Warehouse Data Mining Network Management System Management Inventory Management CRM CRM Marketing Service Home-Banking Web Commerce Analytic Service Fulfillment / Distribution Call Center Operation Sales Force Automation Call Center (Help Desk System) ITI EBPP POS Source: LG-EDS 00-10-31 1 (1030) 4/26 EMS GIS GPS ASP EAI TP Legacy Transformation Field Support Help Desk

IT (B2E Domain) 00-10-31 1 (1030) 5/26

IT (B2B B2C Domain) ERP (B2C Domain), ERP, Extended Enterprise... 00-10-31 1 (1030) 6/26

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S E R V E R Presentation Presentation Application Logic Presentation Application Logic Presentation Application Logic Application Logic MIDDLEWARE Presentation Application Logic Presentation Application Logic Database NETWORK C L I E N T Data Management Data Management Data Management Data Management Data Management Source: Gartner Group 00-10-31 1 (1030) 9/26

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Communications Remote Processing Point-to-Point Communication Inter-Application Communication RPC, ORB, RMI FTP, HTTP MOM, EAI APIs, Message Brokers, Distributed Objects, EAI Data Integration Database Multi-Vendor Database Access SQL, ODBC, JDBC, OLE DB Transaction Processing Secure, Scalable, Manageable Transactions Across Disparate Environments TP Monitor, Application Server Web Access Web-based Applications and Services Web-to-Host, Web Server Component Fine-Grained, Reusable, and Interoperable Processes Distributed Objects Source: Aberdeen Group, Inc 00-10-31 1 (1030) 11/26

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Integration Broker Vendors Challengers Leaders Ability to Execute Microsoft c IBM Mercator Software AG c NEON Active BEA c SAGA GEIS c Sopra HIE Forte c Sungard OnDisplay c c Oracle SiemensFujitsu Viewlocity Level 8 Sterling Com. c c c Candle MSI c Muscato Tibco Vitria STC CrossWorlds Extricity c May 1, 2000 Niche Players Visionaries Source: Gartner Group Completeness of Vision 00-10-31 1 (1030) 15/26

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e-business IT e-business. Enterprise Application Integration (Non-IT ) Web Application Server(IT ) 00-10-31 1 (1030) 25/26

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