(Electronic Commerce/Electronic Business) ( )
,, Bio Bio 1 2 3 Money Money
( ) ( )
4025 39 21 25 20 13 15 13 15 17 12 11 10 1 23 1 26 ( ) 1 2 2 6 (1 3 ) 1 14:00 20:00 1 2 1 1 5-6
4 e t
/ Life Cycle (e-commerce) / System Engineering Chaos (e-commerce)
, ( ) Engineering Mind ( ) -
- / / / /
(Outsourcing) (Outsourcing)
- Internet -
HP Builds the Electronic World E-Business E-Commerce E-Consumer
MS Business,,,, 70% 3%,
????, 24 /,, 77 /
A Changing World
1 (Convergence) Convergence) (Content), (Computing), (Carriage) Carriage) 2 (Knowledge) Knowledge) 3 knowledge exchange Smart Organization 3 (Virtualization) Virtualization) (:, full-time ) 4 (Molecularization) (: ) 5 (Integration/Internetworking) Integration/Internetworking) (:, ) 6 (Prosumption) (: ) 7 (Globalization) Globalization),, Site
Total Concepts 1 2 3 4 5 6 7 8 9
Global Standard Integration Life Cycle Reengineering Knowledge / (EI : Enterprise Integration) (ISO ) D/B, Open System CE BPR
(Key Imperatives for Today s s Financial Institution)
Web Commerce B2C (Biz to Consumer) Wallet SET/SSL Storefront vpos Non-SET Payment SET X25 Payment Gateway (vgate) Gateway EDI B2B (Biz to Biz) Wallet SSL EDI Storefront Firm Banking Payment Gateway X25 VAN
(Service Providers) /
Issuing bank Settlement Acquiring bank Statement Payment instructions DOG Authorization Order confirmation Order description Hard goods to customer Shipper Shipping request Fulfillment center
Web : Koh & Bathazard(1997)
E - Commerce Extending your business to trading partners and customers online Corp Purchasing B2B B2C Customer Company Suppliers - Value Chain B2B B2B Distributors, Retailers
1 ( ) Agile Organization
2 ( ) Network GUI ( ) Smart Organization
3,, ( ) Groupware Virtual Enterprise Global Organization
1 2 3 1 2 3 /
How to Build Stores Typical Store Creation Effort Install merchant server & play with starter stores Create product and shopper database Implement product display & navigation Implement purchase process Implement store administration Test and rollout
Los Angeles County Situation: Largest US County government with over 80,000 employees Annual purchasing budget of $650m Over 25,000 suppliers (ie( ie hard drives to helicopters) Issues: Paper-based purchasing system Decentralized approval and auditing process Reduce transactions and operations cost through real-time integration with suppliers Integration with legacy ERP and EDI systems Scalable solution covering 10,000+ desktops Ease-of of-use Support for Internet standards (eg( eg ANSI, OBI, EDI, EDIFACT)
Los Angeles County Solution: Windows NT Server 40 with Internet Information Server 40 SQL Server 65 Site Server Commerce Commerce One BuySite and MarketSite Integration with ERP system (AGPS) Benefits: Procurement project cost < one third of 1% of the dollars processed sed through purchasing in a single year ($23m) Projected savings of $29 million over 5 years from warehouse closure Automating 85% of purchases; expect 5% reduction in cost of goods s ($30 million in savings/year) Projected 5 Yr ROI = $180m+ MarketSite provides suppliers with online catalog update tools, order processing, billing, and tracking
2000 98~02 01 97~01 94~03 01 2,494 940 113 29 33 765-2001 3,688 1,329 279 47 63 860 58 00~01 01 - - 17 5
31 31 (45) (45) 01 01 148 148 5 01 01 10 10 627 627 395 395 50 50-01 01 448 448 390 390 01 01 PC PC 38 38 32 32 00~01 00~01 580 580 455 455 01 01 605 605 412 412 94~03 94~03 313 313 218 218 97~01 97~01 71 71 32 32 01 01 EDI EDI 75 75 10 10 98~02 98~02 CALS/EC CALS/EC 1,732 1,732 1,159 1,159 3,688 3,688 2,494 2,494 2001 2001 2000 2000
(1) (Electronic banking) (1) ( ( )) PSTN PSTN (LAN, PSTN) (2) (2) PC PC ( (,, ) ) (4) (4) ( ( )) (3) (3) ( ( )) (LAN, PSTN)
ecash ( ) ( ) ecash ( ) (ecash) (ecash ) ( )) ecash PC ecash PC
(smart card) (smart card) ecash ( ) ecash
2001 2001 3 948 948 201 201 129 129 311 311 241 241 204 204 437 437 242 242 533 533 1,372 1,372 338 338 1,283 1,283 506 506 1 55 55 406 406 1,405 1,405 2,148 2,148 2,967 2,967 11 11 58 58 540 540 5 4,335 4,335