11-1140100-000102-01 9 93320 788988 807705 ISBN 978-89-88807-70-5 93320
2013 11 25 2013 11 28,,, FKI ISBN 978-89-88807-70-5 87 www.acrc.go.kr 24 www.fki.or.kr
PREFACE
CONTENTS 011 017 033 043 051 061 069 081 087 095 107 117 127 135 141 151 159 169 177 183
Part 1
50 12010 2013 4 1 2013 12! Part 1. 13
,, 14! Part 1. 15
16!
2012 ESG 5 9 1 CSR, : 18! Part 1. 19
: : :, : 20! Part 1. 21
22! Part 1. 23
/ 24! Part 1. 25
Win-Win Call Center Compliance Program 26! Part 1. 27
2013 3.0-28! Part 1. 29
5 10.5% LOB Line of Balance 30! Part 1. 31
14 2010, 12013 KSI 1 2013 34! Part 1. 35
8. 9. 10. 11. 12. 1. 2. 3. 4. 5. 6. 7. 36! Part 1. 37
1. 4. 2. 5. 3. 38! Part 1. 39
40! Part 1. 41
42!
Industry Infrastructure & Cities Energy Healthcare Divisions Divisions Divisions Divisions Industry Automation Drive Technologies Customer Services Metals Technologies Rail Systems Mobility and Logistics Low and Medium Voltage Smart Grid Fossil Power Generation Wind Power Oil & Gas Energy Service Imaging & Therapy Systems Clinical Products Diagnostics Building Technologies Power Transmission 2009 2010 2011 44! Part 1. 45
Prevent Detect Respond management Management responsibility Immediate Actions Implementation Support sustainable business! 2006 2007 2008 2009 2010 DoJISEC World Bank settlement settlement Exchange of Leadership Team Tone from the Top Independent Investigation Centralization of bank accounts Compliance Program Compliance Organization Compliance Training Compliance Tools Continuous Improvement Values & Integrity Collective Action Sustainable Development 46! Part 1. 47
Collective Action - Strive for fair market conditions Business Compliance & Ethics Forum (BCEF) 48! Part 1. 49
50!
2012 2013 2013 52! Part 1. 53
54! Part 1. 55
56! Part 1. 57
!, Better Tomorrow, Fair interests, Mutual Success 58! Part 1. 59
60!
30 2010 CDP Korea 2012 CDP Korea 2013 62! Part 1. 63
Compliance CO2 + CO2 + CO2 Management 64! Part 1. 65
12% 1 15% 2 29% 2008 2010 2011 2012 2015 29% 1. Green Trade 2. Green Ship Design 3. Green Ship Operation 4. Green Ship Performance 5. Fuel Quality Control 6. Green Communication 66! Part 1. 67
2012 1, 2011, 2010 1, 2009 2013 70! Part 1. 71
Fairness Transparency & Trust Ownership Safety FOREST Responsibility Enthuslasm 72! Part 1. 73
74! Part 1. 75
76! Part 1. 77
78! Part 1. 79
LG 2013 LACP 2012 2013 82! Part 1. 83
LG & 84! Part 1. 85
86!
SK DJSI World 6 2008 ~2013 KSI 5 12009 ~2013 CDP 4 2010~2013 88! Part 1. 89
SK 1 2 3 10 27 4 5 6 90! Part 1. 91
92 93! Part 1. SK -14.15% km T-map 22 21 20 19 18 17 20.24% s T-map 3000 2500 2000 1500 1000 500 0 kg T-map 580 560 540 520 500 480 12.88% 45.63% km/h T-map 35 30 25 20 15 10 5 0
SK, 2 2008, 2012 DJSI World 4 CDP 5 CDP 96! Part 1. 97
SK 22.5 59.2 18.3 8.8 49.1 37.7 3.6 0.8 50 40 30 20 10 0 98! Part 1. 99
SK 100! Part 1. 101
SK 102! Part 1. 103
Part 2
2011 UNGC UN Global Compact Awards Best Practice 2011 SOC 12012 12013 108! Part 2. 109
110 111! Part 2.
112! Part 2. 113
114! Part 2. 115
2011 2012 2012 2013 118! Part 2. 119
120! Part 2. 121
122! Part 2. 123
124! Part 2. 125
126!
2011 2011 12013 128! Part 2. 129
130! Part 2. 131
132! Part 2. 133
134!
2010 2010~2012 3 2013~2015 2013 136! Part 2. 137
138! Part 2. 139
140!
2009 CEO 2011 3 AAA 2012 2 2013 142! Part 2. 143
144! Part 2. 145
146! Part 2. 147
148! Part 2. 149
TRUST 2011 2012 3 2012 152! Part 2. 153
154! Part 2. 155
156! Part 2. 157
158!
KMAC 2012 2012 Clean Champion Club 2012 Kobex SM 2 AAA 2012 160! Part 2. 161
162! Part 2. 163
164! Part 2. 165
166! Part 2. 167
2010 2011 Korea top brand award 2012 2 2013 170! Part 2. 171
172! Part 2. 173
Data Exchange Platform 174! Part 2. 175
176!
Jump Up 2020 2011 2 12011 2010~2012 178! Part 2. 179
180! Part 2. 181
182!
Code of Conduct Compliance Check Organization Consensus by Ethic Education 2010 2 2012 2012 184! Part 2. 185
186! Part 2. 187
188! Part 2. 189
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