레이아웃 1

THE ROAD TO SUSTAINABILITY 2009

세계 속의 현대자동차 회사현황 회사명 본사 소재지 세계 속에 지속가능성의 새로운 길을 열어갑니다 현대자동차는 세계인에게 사랑받는 글로벌 자동차 기업으로서 세계의 모든 사업장과 이해관계자, 세계의 모든 거리를 운행하는 현대자동차 제품에 대해 사회적, 환경적, 경제적 책임을 인식하며 지속가능경영을 펼쳐나가고 있습니다. 설립일 현대자동차주식회사 서울특별시 서초구 양재동 231번지 1967년 12월 29일 회장 주요 사업 정몽구 자동차 제조 HYUNDAI MOTOR COMPANY 국가별 주요 생산 차종 (기준 : 2008. 12. 31) 캐나다 중국 유럽연합(EU)에서는 신차의 CO2 배출량을 2012년부터 평균 130g/km 이하로 규제하는 법안이 확정되었습니다. 현대자동차는 기준에 맞추어 CO2 배출량을 저감하고 있습니다. 국내 중국 쓰촨성 일대를 강타한 지진 피해 복구를 위해 2008년 5월 중국적십자회에 약 1천260만 위안의 지원금을 전달하였습니다. 2008년 4월에 가동을 시작한 중국 베이징 2공장은 괄목할 만한 생산 및 판매 신장을 이루고 있습니다. 울산 아산 전주 HMI (인도) 해외 BHMC (중국) HMMA (미국) HMMC (체코) HAOS (터키) 주요 차종 제네시스 외 9종 쏘나타NF, 그랜저TG 유니버스 외 4종, 트라고 외 카고 4종, 특장차 상트로, 클릭, 베르나, 쏘나타NF, i10, i20 베르나, 쏘나타EF, 쏘나타NF, 아반떼XD, 아반떼HD, 투싼 쏘나타NF, 싼타페 i30 베르나, 라비타 2009 SUSTAINABILITY REPORT 유럽 구분 제네시스가 자동차기자협회에서 선정하는 고급차 부문 최고 신차로 선정되었습니다. 미국(뉴욕) 2008년 4월 유엔 글로벌콤팩트(UN Global Compact)에 가입함으로써 사회책임경영의 실행 의지를 국제사회에 천명하였습니다. 미국(캘리포니아) 현대자동차는 전 세계에서 가장 까다로운 배출가스 규제인 캘리포니아주의 LEV II 규제 및 무공해차(ZEV: Zero Emission Vehicle) 규제 수준을 만족시키는 자동차를 보급하기 위해 연구개발 노력을 한층 강화하고 있습니다. 아프리카 현대자동차 아프리카 지역본부는 2008년 교통사고를 예방하는 '세이프무브(Safe Move)' 사업의 일환으로 수단에서 '나귀수레 반사경 달아주기 캠페인'을 실시하였습니다. CONTACT INFORMATION 현대자동차주식회사 경영전략실 환경전략팀 주소 인도 서울특별시 서초구 양재동 231번지 (우편번호 137-938) 인도 공장은 폐수 무방류 시스템을 도입하여 폐수 발생량이 전혀 없는 청정 생산 공장으로 운영되고 있으며, 메디컬 캠프 의료지원, 교통안전 캠페인 전개 및 재난구호활동, 딴달람 (Thandalam) 지역 책걸상 및 교육 기자재 기부 등을 활발히 진행하며 지역 주민들에게 신뢰와 사랑을 받고 있습니다. 호주 TEL 82-2-3464-2023 브라질 FAX 82-2-3464-8796 현대자동차가 브라질 코레도 지역에 조성한 제네시스 숲 은 3,000에이커 규모로 9만3,170톤의 이산화탄소(CO2)를 상쇄할 수 있으며 이는 올해 북미지역에서 판매된 제네시스가 운행하며 내뿜는 CO2를 모두 상쇄하고도 남는 양입니다. e-mail robokwon@hyundai.com website www.hyundai.com i30과 그랜드 스타렉스가 2008호주 자동차품질대상'에서 부문별 최고의 차로 선정되었습니다. 현대자동차 본사, 울산공장, 아산공장, 전주공장, 연구개발총괄본부, 환경기술연구소, 상용차개발센터 지역본부 현지 조립공장 판매법인 현지생산법인 사무소 연구소 기타

01 BEFORE YOU READ 1967 40.,..,,,, NGO 2003.,,,,. 2009 GRI(Global Reporting Initiative) 2006 10 3(G3). G3, GRI GRI (87~89). 2003 (HMC Sustainability Reporting Guideline). (Autoway).,,. 2008 1 12(2008), 2008 1 2009 4.,,,,,,,,,, (,, ). 2003 2008. 2009.,,... GRI G3 2003 (HMC Sustainability Reporting Guideline).,.,.

02 03 CONTENTS COVER STORY, (PHEV 'BLUE-WILL'). PART 1 PART 2 PART 3 PART 4 PART 5 PART 6 INTRO CLIMATE CHANGE ENVIRONMENT PEOPLE SOCIETY ECONOMY..........,. Before you read Profile 01 Contents 02 04 06 2009 08 10 12 16 18 20 22 23 24 26 28 30 33 34 35 36 38 40 41 4 42 44 45 (LCA) 46 Material balance 47 48 51 52 53 54 56, 57 58 60 62, 64 66 68 69 () 70 71 73 74 76 78 80 82 83 84 85 86 PART 7 GRI Index 87 90 92 93

04 05 (Blue Drive) CO2 2009 7 LPG LPi 2009 8 I INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

06 07 Q? A 2012 CO2 2015 CO2 CO2 7 CO2 LPi 2010 3 4 10 Q Interview I Q 2008 A 3 A 2003 Q A INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

08 09 2009 2009., 2009 Climate change, Environment, People, Society, Economy. HOPE ON WHEELS SOCIETY,,,.,. ENVIRONMENT Design for Recycling System,,,,,.,. I N T E R V I E W Q (APG Asset Management, Senior Sustainability Specialist) A..,.,,,.. PEOPLE,,,,. (VOC),,. ECONOMY,,. 2009,. LA CLIMATE CHANGE 2009. CO2,.. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

10 11.. 4. - - - - - - - - 4 1. 2008.01.01~2009.04.16 10,,, 4, 73 300., GRI ISO 26000..,, 25. - - / 2,, 2008,. 50.,, 12. 3 4.,,,,, 5. ( ) NGO,,. P 26~27 P 28~33 P 56 P 57 P 22, 67 / P 67~72 P 60~63 P 64~65 P 34~35, 41~43, 46~53 P 44~46 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

12 13,,,.,. NGO.. AA1000SES(Stakeholder Engagement Standard),,. : : :,,,, 4. 1. 2009. 1),,,, 5... 2008,.. 2009,. / ( ) / ( ) NGO ( ) ( ) / ( ) ( ) CO2 () (, ) INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

14 15, 5 100. 2) 2008 2009,. : (On-line Survey), :. (100) [ ] 2008 Economy, People & Society. People & Society. 2008.. 83%, 82%.....,,., SCEM(Supply Chain Environment Management) SCEP(Supply Chain Eco- Partnership) 0308,09 (Carbon Footprint).. 2009, People & Society. IR(Investor Relations),,. People & Society (66~72), (18~19), (84), (24~37), (82).... 2....,.... (HSCI: Hyundai Customer Satisfaction Index) (06 15 ). GWP (Great Working Place) HCS (Hyundai Communication System) ( )., (06) (02) (03~08, SCEM & SCEP) (99)., (,, ). NGO, NPO, NPO (05~),,., INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

16 17,,..,,. ' ',.,,,,,. ' ',,,,..,,,, 5. 21.. 5 5 10 Human Rights 1.. 2.. Labor Standards 2008 4 (UN Global Compact)., 4,470, 112.,,,,, 10.,,,,. 3.. 4.. 5.. 6.. Environment 7.. 8.. 9.. Anti-Corruption 10.. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

18 19, 2007.,, 4, 5. (09 3 24 ). ( http://pr.hyundai.com/, http://worldwide.hyundai.com/ worldwide_index.html) (http://dart.fss.co.kr). 2008 1 2008.01.24 8 1 2008.03.14 4 2 2008.04.24 (HMMC 3 ) 3 3 2008.07.24 (HMC, 500) 3 4 2008.10.23 Support Agreement 4 2 2008.12.17 (http://pr.hyundai.com/) (http://dart.fss.co.kr). 4..,,. 2 2. 2008 10,000, 2008 1 1 12 31 7,092. 1 17 13, 1 48. 2008 1 2008.01.24 5 2 2008.04.24 1 3 2008.07.24 4 2008.10.23 - - (http://dart.fss.co.kr).. 5, 1, () 2..,,,,. 2008 1 2008.01.24 2008-2007 - 2007 4/4-2007 4/4-2007 - 2007 2 2008.04.24-2008 1/4-2008 1/4 3 2008.07.24-2008 2/4-2008 2/4-2008 - 2008-4 2008.10.23 Support Agreement - 2008 3/4-2008 3/4-2009 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

20 21 (Environment) (Society) (Human) 2003. (Value Chain).. 1995. 2003 6.,. 4 KPI..,,,,,,, (Value Chain)....,,,,... A/S. (SCEP) ISO14001. AS.,, 3. 5 11.. HMC (: ) (: ) (: ) / (: ) ( ) / 4 ( ) ( ) INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

22 23..,...,,,,... 2008 2,400, 2002 11. (www.hyundai.com).,. 21,.,,,,.,,...,...,, 3.,,,.,. / 2008 4. 2 4,,.. 2009 4,.,,..,.,. (http://audit.hyundai.com). (http://csr.hyundai.com). INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

24 25 CLIMATE CHANGE 2007 13 2013, 2013 38 Taking the Lead on Climate Change 21. IPCC(, Intergovernmental Panel on Climate Change), (CO2) CO2.,, 2009 15. CO2, CO2, CO2..,, 50%. CO2 ICE Bio Fuel Hybrid Plug-In EV FCEV

26 27, 2009 3. (EU) ()CO2 (: 2008.2) CO2 i10 1.1 MT 114 i20 1.6 MT 115 i30 1.6 MT 119 Getz 1.5 MT 118 (: Accent) 1.5 MT 120 ATOS 1.1 MT 131 (EU) (EU). CO2 130g/km 2012. 2012 2015 2015 100% CO2 130g/km, 2020 CO2 105g/km CO2. 2008, CO2 120g, 160g CO2 CO2 EU CO2. 2008, i10, i20, i30 CO2 CO2 147g/km 2007 161g/km 14g/km. EU CO2 130g/km 13%, CO2 CO2. (CAFE: Corporate Average Fuel Economy) 2016MY (Model Year) 35.5 mpg(miles per gallon) 2009 5 19. 2009MY 27.5mpg 2016MY 39mpg, 2009MY 23.1mpg 2016MY 30mpg. 2020MY 35mpg 4,. 2004MY 2005MY 2006MY 2007MY 2008MY 27.7 mpg 28.5 mpg 28.9 mpg 29.4 mpg 31.1 mpg 2011MY, 30.2mpg, 24.1mpg. 2012MY 2010 3. 2011MY 30.3mpg, 26.4mpg, 2008MY 33.2mpg, 25.6mpg 2011MY 20. Elantra( ) 2009 3 (National Automobile Dealers Association) 5 (Top Five Conventional Gasoline Cars). 2015 25% 15%, 2010. 2012, 17km/l 140g/km (12 30%, 13 60%, 14 80%, 15 100%). 2008 1,600cc 14.0km/, 1,600cc 10.9km/ 13%, 14%.,,. 20082.... CO2 EU CO2 2009 5 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

28 29 2008 1,500 (Ni-MH) 35%, LPi 2009 7 1 ( ) 2.,.,,. (Hybrid Electric Vehicle) -,. 2004. 2008 LPG LPi (LPG injection) 2009 LPi. 2010. 2012. LPi LPi LPi. LPG,,,, 12V 4. LPi (09) 1 2 3 LPi (mm): 4,535 x 1,775 x 1,490 / 2,650 : 1.6 LPi HEV * : 114, : 15.1kg.m, * : 15kW, * : (CVT) * : 17.8km/( : 22.3 km/) * CO2 : 99g/km 4, --, ISG (Idle Stop & Go). LPG CO2 36%, 12.7. 30 1,060. LPi 1km CO2 g/km 180 160 140 120 100 80 154g 2010.,.,,. 2012 (Plug-in).,,,,. 99g LPi 36% 50 2005 1(1995~2004) () 2(2005~2009) ( ) 3(2010~) ( ) (:1,650/l, LPG:753/l, 2009 6 4 ) (2004) (2009) / (2012) HEV (2000) LPi HEV (2009.07) HEV / (2010) First Concept (1996) HE (2005) Elantra LPi Hybrid INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

30 31 2007 5 25%, 20% 100kW 1995 2003, 2005. 2009 LPi..,,,,,.. CO2,,,, 5 CO2. -- CO2 (Low Carbon), (Fuel Efficiency).. 1 2.,,,. 2. SUV 3.75. 1998 1999 2kW, 0.2kW / (stack). 50, 6 2007 2008 (NET, New Excellent Technology).. -20, 1/6.,. CO2 ICE Bio Fuel Hybrid Plug-in EV FCEV 100kW ('10) CO2 Bio Bio, CNG HEV ('09) HEV ('10) PHEV ('12 ) 2012 100kW 35kW ('03.10) 80kW ('05.09) 100kW ('07.05) 2kW ('99.10) 10kW ('00.10) 25kW ('02.10) 35kW ('03.08) Operation of Ambient Pressure Minimum Parasitic Loss! Best Fuel Efficiency in Class!! CO2 0 10 20 30 40 50 60 70 80 90 100 Stack Power (kw) 12.7ton 5,100km 150,000km INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

32 33 Fuel Cell Power Super Capacitor Motor System H2 Tank Acceleration (0 100kph) Max. Speed 2 Fuel Cell Power Super Capacitor Motor System H2 Tank Acceleration (0 50kph) 100 kw Max. 100kW 100kW 3.6 kg H2 @ 350 bar 12 sec 155 km/h 200 kw MAX. 400 kw 300kW 3.5kg H2 @ 350 bar 8.4 sec 90%. 2007 2 100kW. 155km/h 12 100km/h. 3.7kg 380km 27km/L. 20 2 15. 2008 7300km 3300km 4000km. 9, 5,. (2006) (2003) 1(~2006) (2000) 2(2007~2009) (2006~2010) (2004~2010) (18) (16) 2010, 2012. 2 2009. 2 160kW 200kW, 240kW 300kW 0 50km/h 14.2 8.4, 74km/h 100km/h. 2 100kW,. 2. 3(2009~2012) (2012) (2009~2013) 1 6 8.,. (FFV: Flexible-fuel Vehicle) 85% E85,,.. (EU),, 5% BD5, 5%. 20~30%. (CNG: Compressed Natural Gas) 20~30%. 2004 7,. CNG CNG 2009 CNG..,, Idle Stop & Go,,,,. 2009 i30 1 ISG(Idle Stop & Go) i30. 2015 25%, 15%. CO2,. 6, 8.. 100kg 8g CO2. (EU) CO2. 2007 1,405 kg 2015 10%,,. Max. Speed 100 km/h INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

34 35 2008 ( : ) LNG 523,588 LPG 1,175 3,168 559 5,212 CO2 560 HFC 7,638 SF6 337 () 965,699 1,507,936. 2009 2,. 2005, 2008. 2.5 2009 3 2011 3.. 2012 2005 1. 2 2020 2005 10%..,., (,,,, AS,, ),. 2008 12. 2009 3,., LNG (TEMS: Total Energy Management System),. (UMMS: Utility Monitoring Management System). GEMS(GreenHouse Gas and Energy Management System). 2008 () () 5.06 1,616 LNG 5.30 1,827 4.82 1,778 4.67 1,903 2,017 4.41 2004 2005 2006 2007 2008 CO2 ( CO2) CO2 ( CO2/) LNG. 2008 LNG 63.9 %, 34.6% 98.5%, 1.5%. LNG,.., 50%.. 4 CO2. (430Wh) (150Wh) 2008 10.. (54Wh*3) 6 CO2.,.. 2009,. 2008,,,,, 1 2. 2008 201.7 CO2 6.0%, 2008 11,,. 2008 150.8 CO2, 36.0%, 64.0%..,, (map),. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

36 37..,,,.,,,.., NGO,. 1,000m 200~ 400ml.. ( Genesis Forest Project, : http://hyundai.carbonfund.org) (HMA) 2008. (Carbonfund.org) 2009 3,000 9,317 CO2.,,. (HMMC), (HMGC) 300,.,. 2008 333, 2009 1,166 5 5,000,.. I N T E R V I E W ASED( ). 50, 5~10 0.6 50~100mm, ha,..,. I N T E R V I E W 1,000 km 2, 10 km 2... INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

38 39 ENVIROMENT Tier-2 LEV II. LEV II (ZEV: Creating Human Value in Harmony with Nature. (NOx), (PM). (EU) 2009 9 (PM: Particulate Matter) (NOx) (Euro)4 80%, 30% 5. 2014 5 60% Zero Emission Vehicle). ZEV 2012MY 2017 MY ZEV AT-PZEV(Advanced Technology Partial ZEV). (NOx), (PM),. 6. 5.

40 41 R R,,. 8 2009 Wards 10 2 (2.0 2.2 ). (Euro)5 (EU) 5 R 2009 4, 2009 7, 8. (DPF: Diesel Particulate Filter) 2009 9, 2011, 6. ZEV 8. (SULEV: Super Ultra Low Emission Vehicle) ( ) 2.0 2.4, 2010, 2012. LPG (ULEV) (NOx) 31mg/km, 1,060mg /km (NOx) 250mg/km, 5mg/km 4.. 06MY~08MY 09MY~11MY 12MY~14MY 15MY~17MY ZEV 10% 11% 12% 14% ZEV - 2.5% 3% 0.9%~3.0% 4% 3~6.0% AT-PZEV - - - 0~2.1% - 0~3.0% AT-PZEV 4% 2.5% 3% 4% PZEV 6% 6% 6% 6% (R) R 2.OL BORExSTROKE (mm) 83 x 90 (ps) 184 (kg.m) 40 () TAU 5.OL. (DPF: Diesel Particulate Filter) 90%. I-4 (WCC: Warm-up converter + UCC: Underfloor catalytic converter). 2009 4 R, 2008 6. R 5, D 20%, 5%,.. 2009,,. 2.2 200, 2.0 184,., (E-VGT),,,. 5 R. 400 0~100km/h 6 177, 14. 2005 4 8 4.6, 5.0. (Wards-Auto) 2009 10 (2009 10 Best Engines Winners). 2008 7,. BORExSTROKE (mm) 96 x 87 (ps) 400 (kg.m) 50 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

42 43-4 4 (ODC) (EU) (ODC: Ozone Deplete (IMDS, 4 (,,, 6)., 4 Chemicals),. 1987 International Material Data System). 2008 e-cms(e-chemical Management 4 9 System),.,. 2006 2009. (EU) 1 EU No Data, No Market (REACH: Registration, Evaluation, Authorization, and Restriction of Chemicals) 2008.., 1989. 2010 (CFCs), (halon), (CCI4), 2015 (1.1.1-TCE).,. IMDS (International Material Data System).,. 4 (REACH) (2006) 4 3 ( : 2009 12) 4 / /, Yes No 1 ( 30,000) 4 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

44 45 -, - 2009 3,., PET...,. 2015 95% 2015 95%. (design for recycling),,.,. 2005 (CFD, Computational Fluid Dynamics), 98%, 85%.,.,.,. - --.,. -, 70~40% 40% 11.7% CO2 20%.. 95% / - INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

46 47 -. PET PET,,,, - Material Balance.. - (LCA). 2006 EPDM,,,,. 2009.. PET. PET,,,. CATIA,,,,,,. Material Balance (INPUT) (OUTPUT) (MATERIAL BAL- ANCE). 2008 29.8, 30.4GJ, 12.5, 2,250, 167.3, 212.3 150.8 CO2, 654, 181, 34.4. (DOROSY: Design for Recycling Optimizing SYstem). 2008 Material Balance (LCA; Life Cycle Assessment),, LCA (Life Cycle Assessment, ) 2008 i20,, LPi LCA Ecodesign - (DfR :,. Design for Recycling) (DfD : Design for Dismantling), 3D. CO2 (Carbon Footprint). 1 DOROSY CD 2 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

48 49 -.. 2008 2.3% 654. (dust). (CO), (NOx), (SOx) 0.5% (PM) 99.5% 651.. 1 2,.,, (BOD), (COD), (SS), (n-h)., 33%.. 2007.., 2007, 45% 187.. 2 1, 7 2008 181 2007 3.3%.,. (SO2) SO2. (COD) mg/l 90 40 (BOD) mg/l 80 30 (SS) mg/l 80 30 (n-h) mg/l 5 2 () (SOx) ppm 500( ) 150 50 ~ 65 : 3 2 ~ 3 (dust) mg/sm 3 10()~100() : 15 12 ~ 15 : 30 12 ~ 15 (HCl) ppm 6.0() 1.2 0.3 ~ 0.6 (kg/) () () 884 639 654 2006 2007 2008 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

50 51 (VOCs) (VOCs: Volatile 2007 VOCs -. 2008 Organic Compounds),.. 24% 10,019. 2008 VOCs 9,489 5.3% 5.7(kg/) 3.4%. 30% 43.9..,, (R.T.O) VOCs., VOCs. VOCS () VOCs VOCs (kg/). 2008 3% 3,124 6% 41%.. () () (%)., VOC,. 34.4 61% 78%. 2008 1,680, 1 36.74 13.6%, 1.3%. 2008 7.2% 120. () () (kg/),., (i-esh) (MSDS)..,, 1 2.,.. 2004 () (/). 2.,, 33%. () (). (EU), (REACH: Registration, Evaluation and Authorization of Chemicals) 2008 6., REACH. VAATZ 2008. 2008 2,250 14.6% () () (/) () () 12.9%. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

52 53 -.,.,,,,.,,,,,,, 5. 2008 (,, ) 624, 349.,., 2008 9.,,,,..,...,,. 2008 3 ( : ) 34,679,191 16,651,441 135,942 8,884,282 3,211,017 62,398,484 ( ) 34,924,078 / /,, LNG, HFC, SF6, LPG,,, CO2,, VOC,, SOX, NOX, HF COD, BOD, Zn, N, P,,,,,, INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

54 55 PEOPLE Founded on People 78,000,.,,,,.,,..,,,.. 2008 12 56,204, 22,066, 78,270, 1.76%. ( : ) / 56,204 11,239 6,069 32,260 6,341 295.,,,,,. 27% 20,765, 4.97%. ( : ) 22,066 6,596 5,101 5,457 4,694 218,. 1 90., ( ). 2008 9.4%, 2008 4.06% 2,285 0.5%. ( : ) 2003 2004 2005 2006 2007 2008 2,229 2,193 2,230 2,236 2,270 2,284

56 57 -. -,.,, (HMI) (BHMC).,.,,,.,,, 2009 2010 2008,. 2001.,..,.,,.,. 2011 1 1,154,745 106 872,150 29 221,405 35 96,414 40 443,252 76 2,787,966 50 - : - = - 1= / 2008 - (, ) - - - ( ) - - ( ) - (,, ) - (GHRDS ) - (,, ) - (, ). 2008,,,,,.,,,,,,,. 2008 1 50,,.. 2008 177, 93, MBA280 8, 3. 2009,,.,,,... 2008 GHRDS(Global Human Resource Development Standard),.,.,,,,,,,,..,,,,,, - - - - () - -,,. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

58 59 -,,..,.,,. 2008 2004, 2008 1.54% 1.68%. 2008 / - / (1,989) - (264) - / (79.2) - (8,012) - (838 ) / - ( 100%) - ( 99.7%).,.., 365 24.,,,.,,.,.. 2008 108,645. ( : ) 2006 2007 2008 2006 2007 2008 2006 2007 2008 i-esh 546 604 710 329 376 394 269 246 307 54.6% 55.1% 58.1% 43.3% 42.2% 36.7% 42.8% 32.0% 36.2% 446 474 489 373 457 616 326 459 478 44.6% 43.2% 40.0% 49.1% 51.3% 57.3% 51.9% 59.8% 56.4% 8 19 24 58 57 65 33 63 62 0.8% 1.7% 2.0% 7.6% 6.4% 6.0% 5.3% 8.2% 7.3% 1,000 1,097 1,223 760 890 1,075 628 768 847 / ( : ) i-esh (http://iesh. hmc.co.kr) i-esh (ISO 14001). i-esh,,,.. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

60 61..,. 2008 NCSI /RV 1..,,,,.. (KCSI: Korean Customer Satisfaction Index) 15 1, 2004 RV 5 1. 2009, 2.,. (HCSI: Hyundai Customer Satisfaction Index) 1996 3000,, HCSI.,. () 1 () 2 Customer-Value. (www.hyundai.com), (080-600-6000), IVR(Interactive Voice Response). (Helper)., 2009 (KSQI: Korean Service Quality Index) 1. (CTI : Computer Telephony Integration). VOC VOC (Voice Of Customer) DAY.,., VIP (Premiere Lounge).. 1. 2004 80,000,.,,,,. 2008 (NCSI: National Customer Satisfaction Index) 1, RV 1. 8 1, RV 3 1..,. 1, (DSS: Database Secure System). VOC VOC VOC / / / VOC 1. 2. 3. 4. 5. After-market Loyalty Program 6. /,, INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

62 63-2009. 2006,.,, IR, (BLU Service).,,, 32. 2008 9 (http:// www.hyundai.com/service/beforeservice_co. ver.aspx). 5 2005 BI,, 2009, BI.,,,, 5.,... Assurance Program (HMA) 'Hyundai Assurance Program'. 1,,. 1999 UEFA() FIFA( ) (BLU Service) 1 2 2007 95%. (http://www.hyundai.com/service/beforeservice_cover.aspx) 2008 4,146 149,910 5,527 172,504 1,148 99,811 1,205 94,611 5,294 249,721 6,732 267,115.,,.,,.. UEFA EURO 2008 15,000,. 2008,, / 15,,, LPi-,,,,. 2006, 2008. 2008 6 2008 37, 114 180 80 TV,. FIFA 2010,,. 2007 2008 / 15 596 20 631 12 581 20 671 86 2,642 102 2,809 118 4,317 101 3,124 212 6,146 92 5,113 N/W - 130,293-163,752 210 6,469 119 4,632 N/W - 93,239-128,105 7,840 4,993 35,031 21,884 48 567-41 701 287,729 454 335,755 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

64 65 -, IT : New Car Assessment Program),,.,. (Smart Cruise Control) 2008, (Lane Departure Warning), (Collision Damage Mitigation) 2009.,,.... (IIHS : Insurance Institute of Highway Safety),, Good, (Santa Fe), (Veracruz), (Entourage) 2008 Top Safety Pick. (NCAP: New Car Assessment Program) i-30,, (EuroNCAP : European New Car, Assessment Program) i-30. (Ceed), (NHTSA) (NCAP Model () (NHTSA) (EuroNCAP) ( ) () 4/4* 4* 5/5 4/3 4* () 5/5* 4* 5/5 4/4 - i-30 5/5 4 5/5* 4/4* 5 5/5 5 5/5 5/5 4 () 5/5 5 4/4 5/5 4* - - - / - - / - / - - / - - 5/5 5 5/5 5/5-5/4 5 5/5 5/5 4 5/5 5* 5/5 5/5 4 5/5* 5* 5/5 5/5 - ) *.. (Pre-Safe Seatbelt: PSB), (Low Risk Deployment Passenger Airbag) (Heated Steering)., (Full Restraction), (Dynamic Support), (Haptic Warning), (Slack Removal), (Seat Belt Parking). ( ),.. 2002, TBS,,, 2006 <>. <>, 50, 2006 2008 3. 2008 10. 2005,. 2009. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

66 67 SOCIETY Attaining a Sound Society,, 2.,. 2003 2005 2008.. 2008 9, 2,400..,., 3,,,... - - : 100 () - : 1,000/200 () - : 300 () - / / 100% / - //. - () - / ( 1) - () - () - / / - () : () - : 1. 2 ()

68 69-5 - 5. 5 5,,, (Tear Down). R&D 2008 9 <2008 R&D (Vaatz),,, >. 27.. 2002 3(63.6) 2008 4(80 ) 2008 5. 2008 61 254,,.,. 96 R&D. 2002 7 164, 50,,. 2007 112 2008 120,, DB,,. 2008 67. ( ) 1 2. 2008 38 238,,. -... 2007 676 2008 1,000,. 2 2., 2006. 2 SQ 2008 SQ 2 2,714. SQ 20 415.,,,,, 2008 69 2,916, 18 2,516 5,432. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

70 71 - ()..... SCEP(Supply Chain Eco- Partnership) (), 2006 4 SCEP 1 2.3..,, 4 SCEM (Supply Chain Environmental Management),., SCEM. SCEP. 2003 SCEM. 18.. ( ), (//), (//) - Carbon Footprint (Carbon Footprint).. (Life cycle),,,,, CO2. (TEMS: Total Energy Management System),.. 2008 10, 2010 9. (SCEM, SCEP) CO2. CO2 CO2 5%... SCEP(Supply Chain. Eco-Partnership). INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

72 73 - Carbon Footprint 2009 9 1 2010 9 2., Advanced Low Carbon Eco Industry SCEM SCEP / / (9) EMS/EPE//// LCA/// 1 2. 3 Advanced Low Carbon Eco Industry... / SCEM www.scem.co.kr -. 2008 4 2005~2006,. 4, (Easy Move), (Safe Move) (Green Move), (Happy Move).,,,.,, 3, CSR, CSR (Infra-structure). 2009~2010, (GR ),,,. 2005 9 1. 2008 7.8% 15,301. 1 2 2003~2004 P/G 2007~2008 (CSR, CSR ) 2011~2012 / 07 08 87 83 35 82 (GR) 9 440 9 454 (,,, ) 35 15,170 63 14,765 131 15,693 107 15,301 2001.,.,. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

74 75 - (Easy Move), (Happy Move), (Easy Move). 115 2008, (Happy Move). 2008 7.., 5.. SOCIETAL ISSUES. 2010 500 10. (Safe Move) (Safe Move).,. 2008 10.. 2008 776,,., /, /,. 2005 20~30 3..,,,,.,. 2008,, 29. 2009 5,. <>. (Green Move) (Green Move). Hyundai Green Zone. 2007 2009 3 (), 2010 4., 2008 15. 11 2008 118, 40.. 25,,,,. 2008 H.art,. 1 2 1,. 2005 6 6 6 4 22 3 2006 7 6 6-19 3 2 3 4 5. 2007 11 7 8-26 3 2008 13 7 9-29 3 37 26 29 4 96 12 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

76 77 - (HMMA) 2008,,,,. Alabama Shakespeare Festival,. 2008 5. ' '.., 1260 '(Safe Move)'.,,,,,. ' '.. (HMI) 2006 (HMIF: Hyundai Motor India Foundation). 100(2,300).,, (Thandalam). 1 2. (BHMC) 500, 50 5.,. ' '.,.,. 1 2 Hope on Wheels(HOW) (HMA). (HMA) 2004Hope on Wheels(HOW) 70 900. Jimmy Fund Walk 1998 Dana-Farber Jimmy Fund walk. Jimmy Fund walk 7,000 26.2. Jimmy Fund walk 2008 10.,.,,. Hyundai Torches( ). 52. 60. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

78 79 ECONOMY In the Passing Lane,.,,,,.,. Customers() 321,898 Employee() 47,393 Government & Society( ), 4,237 Suppliers() 185,644 Shareholders & Investors( ) 4,191

80 81 1 8,772 2008 2008 3,471 0.52%p 5.83%. 2008 13.9% 14,479, 2008 321,677 8.7% 45,223 4.8% 47,393.,,,,,.. 1,925.. 1,584 1,834 Economic Performance, 5.1% 321,898. 5.0%, 1.3%. 2008 570,000, 2,210,000 6.9% 2,780,000. 2004 4,., 500. 2008 110, 39.5%. 180,. ( : ) 2006 2007 2008 38,757 45,223 47,392 1,546 1,584 1,834 R&D 2008 (R&D) 7.7% 15,870 22.0%p 109.6%...,. 2008 850, 2,357 14.6% 2007 16.4%, 2008 16.3% 16%. 2006 2007 2008 () 2,754 2,760 2,357 () 1,000 1,000 850 (%) 20.0 20.0 17.0 (%) 18.0 16.4 16.3. ( : ) 2006 2007 2008 ( : ) ( : %) R&D (A) 1,468 1,473 1,587 (B) 1,526 1,682 1,448 R&D (A/B) 96.20% 87.60% 109.60% 2007 2008 ( : ) ( : %) 2007 2008 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

82 83 2009 2009.,, 2008.,.,....,,,,. 2008 100 ( : US$ ) 1 340 6% 2 256 9% 3 BMW 233 9% 4 191 6% 5 79-12% 6 70 8% 7 54 11% 8 48 9% 9 46 9% 10 36 7% 11 35 - (S&P), (Moodys),...,. 2009. 2008,,,, 2009..,, LPi. 2009., R&D. LPi.,., 2009 (2009 North American Car of the Year) (IIHS) : 2009 (Top Safety Pick) (Consumer Report) : 2009 ( Azera) 2005 35 2006 41, 2007 45 2008 48 3, 100 11,, 8( 72) 9%. IntelliChoice.com : 2009 (Best Overall Values) (ACEEE) :2008 (Greener Choices 2008) ( Elantra) ( Accent) (TNS) : 2008 1 (J.D Power) : 2008 (VDS) BBB. AA A1 AA A1 AA Moody's Baa3 S&P BBB- (IIHS) : 2 (Strategic Vision) : (TQS) 2. Edmunds.com : 2008 (2008 ConsumersTop Rated Vehicle Award) (Consumer Report) : (Most Overlooked Car) (Consumer Report) : 2 (Top Picks) 2008 1 (Consumer Report) : 2008 100 (IIHS) : 2 (AutoPacific) : 2008 (VSA) 1 (The Car Book) : 2008 (Best bet) (Kelly Blue Book) :2008 (Consumer Guide Automotive) : (2009 Best Buy and Recommended Awards) INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

84 85. 0.5%p 4.4%., EU,,,. 2009,.. (DEP: Dealer Enhancement Program) 2002 2008 4 2 27.2% 60. 650 2008,.. 2009 (Creative Quality Management). GQ(Global Quality)-3. 3. 5. 5 3 3, 55.,,,,.,. 1 /, 2 /, 3 R&D. 2009.,., 2008. (EU) i10, i20, i30 i,. 2008 12. 1 2. 2008 2 2 60 i. 13 ( ), 2008 2. 4. () i30. 2008,,,. 2, 2,, 6. 2008 11 i30 2009 49.6%.. INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

86 87 GRI Index 2006 6 25 30 (HMMC: Hyundai Motor Manufacturing Czech) 2 5 2008 11 311 1. 20. i30, 2 2011. I 2006. 3 I 2008.11.3 I 2,000 I 20 ( 30 ) I i30 I N T E R V I E W 2006,.,.,,.,,. 1. 1.1 5 1.2 5-7, 10-15 2. 2.1 0 2.2, 0 2.3 0 2.4 / 0 2.5 0 2.6 18 2.7 80, 84-86 2.8 55, 79, 80 2.9, 23, 73, 86 2.10 0, 40, 41, 65, 83 3. 3.1 0 3.2 0 3.3 0 3.4 93 3.5 0 3.6 0 3.7 0 3.8, 3.9,, 0 3.10 3.11 GRI 3.12 GRI Index 87-89 3.13 4., 4.1 18, 4.2 18 4.3 18 4.4 22 4.5 4.6 4.7, 4.8 // 16, 17 4.9 // 4.10 // 4.11 16, 17, 59 4.12 // 0, 17 4.13 4.14 9, 12-15 4.15 12 4.16 12-15, 22, 23, 56-59, 60-63, 65, 67-72, 74-77 4.17 12-15, 36, 37, 55-77 1 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

88 89 GRI Index 5.1 16, 17 EC1 74-77, 79 EC2 25-35 EC3 EC4 EC5 EC6 EC7 55 EC8 36, 37, 74-77 EC9 55, 67-71, 84, 85 5.2 20, 21 EN1 47 EN2 44, 45 EN3 1 34, 35 EN4 1 34, 35 EN5 35 EN6 25-31 EN7 34, 35 EN8 51 EN9 EN10 51 EN11 EN12 EN13 EN14, EN15 EN16 35, EN17 35 EN18 26-35 EN19 43 EN20 48 EN21 49 EN22 51 EN23 EN24 EN25 EN26 26-33, 40, 41 EN27 44-46 EN28 EN29 EN30 52 5.3 16, 17, 22, 23, 73 LA1, 55 LA2 LA3 57 LA4 LA5 LA6 LA7,,, 58 LA8 59 LA9 59 LA10 57 LA11 LA12 LA13 18, 55 LA14 HR1 HR2 HR3 HR4 56 HR5 56 HR6 17 HR7 17 HR8 HR9 SO1 36, 37, 73-77 SO2 22 SO3 17, 22 SO4 SO5 35, 68, 70-72 SO6 SO7 SO8 PR1 63-65 PR2, 22 PR3 60-65 PR4 22 PR5 60, 61, 83 PR6, 22, 62, 65 PR7, 22 PR8 60 PR9 INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

92 2001 2002 2002/2003 2003/2004 2005 2006 2007 2008 2006 2007 2008 2007 PR 2008 PR 2009 PR 2006 2005. 2006. 2007 2008 2002/2003 2004 2005 2006 2007 2008 KOREAN www.hyundai.com INTERNATIONAL worldwide.hyundai.com audit.hyundai.com ad.hyundai-motor.com/catalog www.hyundai-i10.com csr.hyundai.com www.hyundai-kiamotors.com BLU blu.hyundai.com www.globalserviceway.com pr.hyundai.com/ club.hyundai.com club.hyundai.com/club/gog club.hyundai.com/club/soc club.hyundai.com/club/tog club.hyundai.com/club/j2 club.hyundai.com/club/vinside club.hyundai.com/club/amg club.hyundai.com/club/santafe club.hyundai.com/club/khan www.hyundai-motorsfc.com 2008 euro2008.hyundai-motor.com & ski.hyundai-motor.com marketingforum.hyundai.com young.hyundai.com woman.hyundai.com CONTACT INFORMATION 231 ( 137-938) TEL 82-2-3464-2023 FAX 82-2-3464-8796 e-mail robokwonhyundai.com website www.hyundai.com INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I

90 91 2009 2003 2007 ' ', 2008 ' '. 2009 (), Jason Perks.. 2009 5 1.1 8 20,,.... Carbon Footprint,, Carbon Footprint.,... I KPMG Jason Perks I Two Tomorrows CEO. AA1000APS(Accountability Principles Standard) 3 (Materiality), (Responsiveness), (Inclusivity),..?????.,..,. 2... 2009..,..,..,.... 2009.,.,... (Value Chain)..,. (Blue Drive).,...,. 2003 2008.,,.... I I I INTRO I CLIMATE CHANGE I ENVIRONMENT I PEOPLE I SOCIETY I ECONOMY I GRI INDEX I I 2009

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