, 40 1 2 (2006 6 ) 1) ** **. (Critical Success Factors - CSF)..,.,,, 4,. I.,,., (Davenport et * **
16, 40 1 2 al, 1998)., (Davenport & Prusak, 1998;, 1999). 10,,.., (Nonaka & Takeuchi, 1995).,...,,.,.
17 II., 20.,,.,,, (Cole, 1998)., 1991 Nonaka. (Knowledge Management - KM) Nonaka (1995),,,, Davenport (1998),,,. Ruggles(1998),,, / /,,, 8.,,. (Nonaka & Takeuchi, 1995; Edvinsson, 1997; Davenport & Prusak, 1998;, 2003). (Davenport & Prusak, 1998;, 1999).
18, 40 1 2 Nonaka Takeuchi(1995), BA, (Middle-up-down), (Hypertext), (Career path),,. Davenport Prusak(1998),,, / /, (Knowledge Map),. Edvinsson(1997),,,,,, (2003) 1 2. 1,, (KMS), 2,. Nonaka & Takeuchi, (1995), Davenport & Prusak (1998), Wiig,, (1997) Davenport et al (1998) : (2003)
19 Cohen(1998),,,.,,,. Nonaka & Takeuchi (1995) BA, Davenport & Prusak (1998) Edvinsson,, (1997) (2003) (1998) (2003),, KMS,, (Grant, 1996; Liedtha et al, 1997; Mowery et al, 1996). Grant(1996).,
20, 40 1 2,. Liedtha (1997), Mowery (1996)..,,,, (Davenport et al, 1998)..,,,,,. (Davenport et al, 1998). (, 2000 - ). (Ruggels, 1998) (Gartner group, 1997).,.,
21. Davenport (1996) 30 (Knowledge work),, Sviokla(1996). Roos Johan(1997) 3.,.,.. Bawden(1986),. Schrage(1990),., HP, (Davenport & Prusak, 1998).., (West & Farr, 1989).
22, 40 1 2, (Amabile, 1988; Oldham & Cummings, 1996; Damanpour, 1991). Amabile(1988). Oldham Cummings(1996),,., Amabile(1988),,, Oldham Cummings(1996), Damanpour (1991). Scott Bruce(1994),,., West Farr(1989),,,.,,,,.,,., (Kanter, 1985).,.,.,,,.,,
23.,. (Intellectual capital) (Intangible asset). Bierly Chakrabarti(1996) (ROI),,, Karplan Nortan(1992),, BSC(Balanced scorecard), Simonin (1997),,. Gartner Group(1997),, (Job effectiveness), (Enterprise effectiveness), (Support of strategic direction). IBM(2000) (Productivity), (Responsibility), (Competency), (Innovation).,,..
24, 40 1 2 e-biz (value chain) : (2003) III. Nonaka Takeuchi(1995),. [ 1].,.
25 핵심성공요인 전략 프로세스 문화 정보기술 혁신행동성과 Kanter(1985),,,,,,., (Amabile, 1988)., (Scott & Bruce, 1994). (1999),,.,,,,,.. 1:. 1-1:. 1-2:.
26, 40 1 2 1-3:. 1-4:. (Cohen, 1998; Edvinsson, 1997; ). 2:. 2-1:. 2-2:. 2-3:. 2-4:. West Farr(1989),,,.. 3:. Nonaka Takeuchi(1995).,... 4:
27. 4-1:. 4-2:. 4-3:. 4-4:. IV.,. 140, 90,. (61 ) 67%, (29 ) 33%, 20 (54 ) 60%, 30 (27 ) 30%, 40 (9 ) 10%.,.,. 4,,,,, Scott Bruce(1994), (2003). < 4>.
28, 40 1 2 Nonaka & Takeuchi (1995) Sviokla(1996) krogh(1998) Edvinsson(1997) Schein(1996) Prusak(1997) krogh(1998) PC, e-mail Vian et al(1983) Sviokla(1996) Scott & Bruce(1994) (2003) SPSS 10.0. Nunnally(1967) Cronbach s Alpha 0.7, 0.8, 0.9
29. 0.8254~0.8707.. < 7>. Cronbach s α 0.804 0.778 0.777 0.761 0.654 0.553 0.570 0.868 0.744 0.742 0.747 0.612 0.697 0.609 PC 0.835, e-mail 0.845 0.771 0.806 0.655 0.631 0.8707 0.8464 0.8371 0.8254 0.8334
30, 40 1 2 1.000 0.498*** 1.000 0.608*** 0.551*** 1.000 0.306** 0.530*** 0.495*** 1.000 0.413*** 0.706*** 0.499*** 0.528*** 1.000 0.370*** 0.665*** 0.540*** 0.589*** 0.649*** 1.000 *** 0.01 ( ) ** 0.05 ( ) AMOS 4.0. SPSS - AMOS.., 4, (SMC) 0.539. 4, (0.1 ).., 4, (SMC) 0.539. 4.
31 β S.E. CR 0.031 0.110 0.281 0.547 0.118 4.615*** 0.082 0.117 0.700 0.207 0.121 1.721* Squared Multiple Correlation : 0.539 *** 0.01 ( ) ** 0.05 ( ) * 0.10 ( ) β S.E. CR -0.047 0.119-0.420 0.448 0.121 3.715*** 0.183 0.119 1.535 0.313 0.123 2.548** Squared Multiple Correlation : 0.539 *** 0.01 ( ) ** 0.05 ( )... - 0.336 0.168..
32, 40 1 2 β S.E. CR 0.598 0.106 5.631*** 0.237 0.116 2.041** 0.336 0.130 2.577*** 0.304 0.119 2.552** 0.281 0.129 2.175** Squared Multiple Correlation : 0.531 Squared Multiple Correlation : 0.556 *** 0.01 ( ) ** 0.05 ( ) 0.304 0.066. 0.598 0.237 0.000 0.598 0.237 0.000 0.000 0.000 0.000 0.504 0.370 0.281 0.336 0.304 0.281 0.168 0.066 0.000
33 V.. < 13>. 1. 1 2 1-1. X 1-2. O 1-3. X 1-4. O 2-1. X 2-2. O 2-3. X 2-4 O 3. O 4 4-1. X 4-2. O 4-3. X 4-4. O.,,.,.
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