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7 ) 7 (quota sampling),, 27, 7, 10 5 ( 1996), ( 2001) 5 7 80 560 14 20 280 8 40 200141 6 5 12 4, 7 81 93 0 %, 781 5306 7 9 % 2513 2 1 % 7 : 3 559%, 44 1 % 10 50 5 %, 11-20 246%, 21 24 9 % 10 20 277%, 30 288%, 40 296% 50 13 9 % 519%, 48 1 %, 100 132%, 100-200 601%, 200 26 8 % 100-200, ( ) 263%, 224%, 134%, 70%, 149%, 19 9 % 7) 2 5 (,,,,,, ) (, 2000)
,,,,,,,,,, 10 ( <4> ), ( ) (1), 5 (2) (3) 5,
, (4) 5, 5, (5), 5 (6), (7), 5, (8),, (9) 5, <5 > 5 ( R 2 ) 47 2 %3 9 0 % F 15 5071 0 992 p < 001 5 ( = 298 ) ( =225), ( =296), ( = 286 ) ( =223), 5 ( R 2 )5 2 5 %4 7 0 % F 11 2928 860 p < 001 5 ( = 531 ) ( =332), ( =-326), ( =324), ( = - 424 ) ( = 395 ) ( =367), 5 ( R 2 )5 2 5 %5 5 9 %
F 6 6417 735 p < 001, 5 ( =370), ( = 308 ), ( = 603 ) ( =382), ( =358) <6 >, ( ) ( ) 37 0 % 44 3 % 21 8 %,, 31 9 % ( <7> )
?, ( <8> <9 > ), 10 5 t, 5,,,,, ( <8> ),,,,,,,,,,, ( <9 > )
, ( <1 0 > ) 5 ( R 2 ) 10 6 %1 4 6 % F 2 1202 454 p < 05, ( =151), ( = - 083 ) ( =-087), ( = 186 ) ( =-431), ( = - 178 ) ( = 133 ), ( = - 457 ) ( = 213 ), ( =200), ( =173), ( =-146), ( =133),
,,,,,,,,,, 63 0 %, 4 1 3 %, (,,,,, )
,,,,,, (1998), 4: 141-155 (2001), 13(4): 885-908 (1988) -, 3(4): 89-103 (2000), 12(2) (2000), 15: 87-108 (2000), 12(1): 39-65 (1998), 17(2): 25-51 (2002) (1997), 29(1) (2000) : (1998), 33(2) (1998), 10(1): 81-91 (2002), 14(2):283-3 0 8 (2000)
, 12(1) (2001) -, 13(4): 133-150 (1999), 34(5): 19-30 (1990), 6: 39-55 Alonso, W (1964) Location and Land Use Cambridge: Harvard University Press Holbrook, M B, & Corfman, K P (1985) Quality and value in the consumption experience: Phaedrusrides again, In J Jacoby & J C Olson(eds), Perceived quality: How consumers view stores and merchandise 31-57 Lexington, MA: D C Heath Johnston, R, Silvestro, R (1990) The determinants of service quality - a customer-based approach T h e Proceedings of the Decision Science Institute Conference San Diego, CA, November Juran, J M (1988) Juran on planning for quality New York: Free Press Lacobucci, D, Ostrom, A L, Braig, B M, Bezjian-Avery, A (1996) A Canonical Model of Consumer Evaluations and Theoretical Bases of Expectation, Swartz, T A, Bowen, D E, Brown, S W, A d v a n c e s in Services Marketing and Management 5: JAI Press, Greenwich, CT Martin, Brian D, Taylor, Ned Levine, & Paul Ong (1993) The Changing Commute: A Case-Study of the Jobs Housing Relationship Over Time Urban Studies 30(1) Parasuraman, A, Zeithaml, V A, Berry, L L (1988) SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality Journal of Retailing 12-40 Peng, Zhong-Ren (1997) The Jobs-Housing Balance and Urban Commuting Urban Studies 34(8) Porell, F R (1982) Models of Intraurban Residential Relocation Boston: Kluwer Nijhoff Publishing Punping, Sureeporn (1993) Correlates of Commuting Patterns: A Case Study of Bangkok, Thailand U r b a n S t u d i e s 30(3) Rust, Roland T & Oliver, Richard L (1994) Service Quality-New Directions in Theory and Practice Thousand Oaks: Sage Publications, Inc Sell, R (1982) A Research Note on the Demography of Occupational Relocations Social Forces 60 859-865 Steenkamp, J B E M (1989) Product quality: An investigation into the concept and how it is perceived by c o n s u m e r s Assen/Maastricht, The Netherlands: Van Gorcum Taylor, P W (1961) Normative discourse EngleWood Cliffs, NJ: Prentice-Hall Tiebout, C M (1956) A Pure Theory of Local Expenditure The Journal of Political Economy 64: 416-424 World Development Report (1991) The challenge of development Oxford University Press (1987) Some notes on the banausic interrelationships among marketing academics and practitioners, In R W Belk & G Zaltman(eds), Proceedings of the Winter EducatorsC o n f e r e n c e, 342-343 Chicago, IL: American Marketing Association
University of Southern California ( : Citizen Evaluation of Administrative Responsiveness -Local Government in S Korea, 1996),,, - - (2000), (1999), - - (2001), ( 2000 ), (1999) (jche@ikackr) U n i v e r s i t y of Southern California ( : Strategies for Productivity Improvement in Public Organization: The Case of the Korean National Railroad, 1996),,, (2000), (2002), (SERVQUAL) (2002), (2000), (2002) (hblee@yumailackr) ( :, 1997),,, (2002), (2000), (1999), (2000), (2001), (SERVQUAL) (2002) ( k s s o n g @ d a e g u a c k r )