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1 Joural of the Korea Academia-Idustrial cooperatio Society Vol. 15, No. 2 pp , 융합형인재개발을위한역량표준화제안에따른다중기반교과과정체계수립에관한일연구 - 전문대학교비서관련학과를중심으로 - 김영경 1* 1 한양여자대학교비서인재학과 A Study of the Multi Groud Based of ISD cetered o Stadardizig Dual Major for Developig a Covergece Huma Resource Youg-Kyoug Kim 1* 1 Divisio of Educatio Techology, Hayag Womes Uiversity 요약본논문은전문대학비서관련학과의융합형인재개발을위한표준화역량기반과이원적전공기반의다중기반에근거한교과과정체계수립을목적으로한다. 이를위하여수도권비서관련학과분석을통해요소능력을추출, 역량계열화및그룹핑을토대로도출한역량군과 NCS에서제시하고있는표준화역량을기저로현행교과의역량표준화기반을시안적으로제안하고이를현행 H여대비서인재과의이원적교과과정과교직시킴으로써다중기반교과과정체계를수립하고자하였다. 이는비서분야와경영, 회계, 행정기타분야가서로융합하여이원적으로이루어진여타비서관련학과의교과과정수립에시사점을줌으로써역량기반융합형인재개발의프레임웍을이룰수있는하나의제언이될것이라생각한다. Abstract This study aim to arrage ISD from the competecy cotext ad from the Dual major base of juior colleges related to Dept. of Admiistrative Professioal. By aalysig the curricula of the Korea capital area juior colleges of secretarial service, extracted some ability factor ad classified it o the basis of NCS ad competecy groupig. From this, the basic directio of Stadardizig ca be determied ad it applied to develop ISD. Thus the Multi groud base of ISD ca be costructed which served o developig a covergece huma resource. It may give a implicatio ad practical methodology for the juior colleges of secretarial service related Dept. to make a framework for developig a multi groud based ISD which ca be desiged from the multiple competecy ad from more tha two complex major. Key Words : Covergece Huma Resource, ISD, Multi Groud base, NCS, Stadardizig 1. 서론 21세기후반을창조사회라고말한다. 창조사회의핵심은새로운것, 새로운삶의패러다임을만드는사회를이른다. 창조사회가요구하는창의인재는융합형인재이다. 일찍이레오나르드다빈치가장르와분야를넘나들며한 시대를풍미했듯삶의모든분야가전일적 (holistic) 으로통일체를이루고있는 생태학적 사회속에서 융합 은전체를보고이해하며대처할수있는총체적역량을키우는일이다. 창조경제시대대학은급격한환경변화속에서 선택과집중 이라는원칙에근거한대학간경쟁과특성화의소 * Correspodig Author : Youg-Kyoug Kim(Hayag Womes Uiv.) Tel: reie0405@gmail.com Received Jauary 13, 2014 Revised February 4, 2014 Accepted February 5,

2 한국산학기술학회논문지제 15 권제 2 호, 2014 용돌이를거쳐왔다 [1]. 전문대학의특성화노력은창조경제에필요한인력과전문대학배출인력간의인력불일치의문제점을해소하고산업현장의직무에맞는교육의필요성으로부터출발한다. 국가직무능력표준 (NCS:Natioal Stadard) 은한직업에서요구하는능력 (competecy) 을산업현장의요구에부합하도록국가에서표준화하고, 이를기초로교육, 훈련및자격체계를통합적으로설계할수있도록하는인적자원개발의총체적과정이다 [2]. 현장직무중심의국가직무능력표준 (NCS) 에근거한교육과정운영은산업현장직무수행완성도가높은인재를양성하기위한특성화의방안이될뿐만아니라다원적역량으로무장된멀티형인재, 이른바융합형인재양성의방안이될수있을것이라기대된다. 본고는 NCS 표준화역량체계와전문대학비서관련학과의다원적교과과정의스펙트럼위에서역량표준화의방향을도출, 융합적인재개발을위한교과과정수립을위한하나의시도이다. 간학문적성격을갖는비서관련학과는비서학과경영, 행정, 세무, 회계등여타의전공이각기서로어우러져이루어진학과이다. H여대비서인재과는인재개발분야와결합된조금색다른경우이지만그들모두는서로다르되하나의카테고리안에다른두개이상의전공영역을수용하며융합형인재개발을선도할수있는교과적배경을배태하고있다. 융합 (covergece) 은 지식, 기술, 학문간의이종결합이며각각의전문성으로타분야의한계와문제점을보완해주는호혜적관계, 이질적인타분야에자극을주면서한가지틀에갇힌한계를일소하고궁합이잘맞는분야간접맥을통한최고의지식창조를끌어내는과정 [3] 을이른다. 전문대학비서관련학과는전공분야의이종혹은다종결합의현실을융합의기회로확대하며지식기반사회를선도하는창의적인재개발을위한역량중심교과과정의합리적수립으로부터창조사회를대처하는인재양성의논의를시작해나갈수있을것이다. 2. 이론적배경 2.1 융합형인재의정의 지식기반사회의특징은과거분과적으로발달해오던여러학문들이서로간의융합의형태로나타난다는것 이다. 과학기술과예술, 과학기술과인문학의융합등융합의현상은다양한영역사이에서광범위하게이루어지고있다. 융합의개념이학문에들어오면서통합, 결합, 연합, 융복합, 하이브리드등의다양한이름으로불리며혼용되고있다. 기존문헌에서융합과관련되어주로사용된개념으로는통섭 (cosiliece), 복합 (compositeess), 통합 (itergratio) 이있으며, 융합을이루는방식은초학문적 (tras-discipliary), 다학문적 (multi- discipliary), 간학문적 (iter-discipliary) 등과같이개념과의미가혼재되어있다. 융합은 두가지이상이합쳐짐 ( 지식, 기술, 학문, 제품등 ) 을의미하고융합의결과물이녹음 (meltig) 또는화학적 (chemical) 이라는용어를사용함으로써 기존의속성과는다른새로운것 의창출을나타내고있다 [4]. 유영만은 브리꼴레르형 인재를주창하면서 21세기의인재상은 융합형 인재이어야함을역설한다. 그가주장하는바의융합인재브리꼴레르는 유연한사고력, 지식창조능력 창의적개념구상력, 위기감지력, 즉각적상황판단력, 임기응변의상황대처능력 [5] 등의핵심역량을갖춘인재를뜻한다. 융합형인재는업무성과와관련된지식, 숙련된능력, 개념적사고, 문제해결능력, 분석적사고및리더십을갖춘 종합설계자, 조직의업무역량을관리하는 문제해결자, 숙련된지식및기술을기반으로다양한요구사항, 우선순위및빠른변화조정에대한의지를갖춘 조정자, 현상에대한통찰력을바탕으로개념적으로사고하는특성을가진 통찰가, 업무처리를위한학술적, 실무적지식을갖춘 전문가 도덕과예의범절을갖춘 전통적인성기반자 이다 [6]. 2.2 융합형인재에관한선행연구최혜유 (2013) 는초. 중. 고등학교의프로그램에서적용할수있는역량중심융합인재교육 (STEAM) 분석틀을개발하여기존에발표된역량틀을선정하여 STEAM에적합한역량요소를추출하였다. 이를바탕으로STEAM 역량 9개를추출하였고, 3개의대범주와 2개의역량을종합하여 미래를위한삶 을대비한역량중심융합인재교육 (STEAM) 분석틀을개발하였다. 최종확정된역량중심융합인재교육 (STEAM) 분석틀은 (1) 흥미, (2)Ways of Thikig 범주의창의력, 문제해결능력, 개인정서능력, 자기관리능력과 (3)Ways of Workig 범주의의사소통능력과협력, 그리고 (4)Tools for Workig 범주의정보처리능력, (5)STEAM literacy, (6) 진로 (Career) 의총 6개의역량으로구성하였다 [7]. 신동주 (2012) 는융합교육정책의정책대상자를중심으 754

3 융합형인재개발을위한역량표준화제안에따른다중기반교과과정체계수립에관한일연구 - 전문대학교비서관련학과를중심으로 로정책의수용주체인대학교원요인과집행주체인대학기관요인, 그리고융합교육정책요인들이융합교육정책에대한수용성에어떠한영향을미치는가를실증적으로규명하였다 [8]. 서용모외 (2012) 는융합형인재에대한기업의인식조사후기업의경쟁수준에따라혁신자, 선도추격자및후발추격자로구분하고, 이들이요구하는인재상이다르게나타남을알수있다. 혁신자들은문제해결하는능력이종합적인사람, 문제해결자및전문가를필요로하는인재로요구하였으며, 선도추격자들은문제해결하는능력이종합적인사람, 문제해결자및통찰자를각각기업이필요한인재로삼고있음을확인하였다 [9]. 2.3 융합형인재의역량배경 OECD의 DeSeCo Project에서는역량을특정한상황에서복잡한요구에성공적으로대응할수있는능력으로지식과기술뿐만아니라태도. 감정. 가치. 동기등과같은사회적이고행동적인요소를가동하는것을포함하고있다고정의한다 [10,11]. 융합형인재를둘러싼다양한정의와다각적선행연구를통해요약할수있는융합형인재의역량배경은 Table 1에서정의하고있듯지식, 기술, 태도전반에걸친다원적차원을두루아우르고있음을알수있다. [Table 1] The Geeral Cocept of Scholar McClellad (1973, 1993) Klemp (1980) Boyatzis (1982) Specer Specer(1993) Parry (1996) OECD ( R y c h e Salgaik, 2003) 2.4 NCS 역량기반 Defiitio of Ier Persoal Traits which ca lead the local job-related achievemets Ier Persoal Potetial Traits which ca lead the local job-related Achievemets Effectiveess Persoal kowledge, skill, traits, motive, self-image social role Ier Persoal Traits such as motive, traits, self cocepts, kowledge skill Kowledge, skill Attitude which ca ifluece job-related role or resposibility Ability to fill with the specific cotext eed successfully to drive ot oly the social, behavioral factor such as attitude, emotio, value,,motive but also to drive cogitive practical skill Yu, Jugil(2007) NCS(Natioal Stadards) 는특정직업에서요구하는능력 (competecy) 을산업현장의요구에부합하도록국가에서표준화하고, 이를기초로교육, 훈련및자격체계를통합적으로설계할수있도록하는국가직무능력표준을이른다 [12]. 미래사회가요구하는인재는급변하는직업환경에서평생에걸쳐직업생활을영위할수있는고용가능성을갖추고있는다기능적인인재이다. [13] 직업구조가변화하고직무조직이급변하는지식기반사회에서직업의내용과성격이유연하고다양하게변화하고있으며, 직무수행이특정한직업에해당되는기술과지식을중심으로이루어지는것이아니라보다전이가능한지식을바탕으로탄력적으로적응할수있는유연한능력을갖춘인재가요구된다. 따라서모든직종에통용되는기초직업능력이요구된다 [14]. 본고에서는인성과직무전문능력을제외하고직업수행시의기초역량을두루아우르는 NCS의기초직업능력표준중일부를제외하고융합형인재개발의직업기초능력의기반으로수용하였다. NCS의기초직업능력표준과하위영역은아래 Table 2 에서제시하는바와같다. [Table 2] Basic Vocatioal Stadard Basic Vocatioal Commuicatio skill Mathematical Problem Solvig Self Developmet Resource Huma Relatioship Techological Vocatioal Ethics Sub competecy Documet Uderstadig Documetatio Verbal Expressio Basic Foreig Calculatio, Statistics Aalysig Chart, Chartig Thikig, Problem Treatmet Self-Perceptio, Self Developmet Career Developmet Time, Budget Materi Huma Resource Developmet Teamwork, Leadership, Coflict maagemet, Negotiatio, Service Skill Computig, Ifomatio Processig Techology Uderstadig Techology Selectio Techology Adaptatio Global Sesitibity, al System Uderstadig Uderstadig, Task Uderstadig Vocatio Ethics, Commuity Ethics Scope The Sub-Scope of NCS The Research of KCUE 수도권대학비서관련학과교과과정분석및표준화역량도출 3.1 연구방법및절차 755

4 한국산학기술학회논문지제 15 권제 2 호, 수도권전문대학비서관련학과교과과정분석 전문학사 8개대학, 심화과정포함 2 개대학 - 요소능력추출 2. 역량표준화작업 추출한요소능력을문헌연구를통해시사점도출역량구분및그룹핑. NCS 기초직업능력과역량모델링에근거해서그룹핑한역량군에따라표준화역량제안 3. 제안된표준화역량기반과 H대학비서인재과의이원적교과기반을두축으로하여다중기반교과과정체계개발 수도권전문대학분석 수도권전문대학의비서및비서관련학과의교육과정을개관하고이를분석한다. 전문학사과정만운영하고있는 8개학교와심화과정을운영하고있는 2개학교의홈페이지및관련자료를중심으로그각각을분석하였다. Table 3과 Table 4 이를제시한다. 비서관련학과의교육과정상교과영역의구분은비서실무, 외국어, 컴퓨터, 경 [Table 3] The Aalysis of ISD of Capital Area Juoir College HR Iformatio maer Admiistra tio Law I-Duk College Bae-Wha Dae-Rim Soog-Ue Ability Factor Studies PracticesI,II secretarial skills Chiese laguage Juior Eglish coversatio Middle Eglish coversatio I Eglish I,II High Eglish coversatio busiess eglish write admiistratio Fiacial maagemet Accoutig priciple I,II Huma relatios Presetatio skill commuicatio Huma Resource al behavior Iteret busiess Image makig maer Field placemet Studies Practices secretarial skills Practical chiese writig Juior Eglish coversatio Middle Eglish coversatio Juior, Middle busiess eglish Juior, Middle busiess eglish Japaese Huma relatios cummuicatio Presetatio affairs Office maagemat (Word/Excel/ppt) maer ad Computig Field placemet admiistratio W/S Public admiistratio Public admiistratio practical Law ad society Studies Practice secretarial skill Practical chiese writig Eglish I,II Eglish coversatio I,II Eglish I,II,III,IV Japaese I,II,III,IV Commuicatio admiistratio Huma relatios Office maagemet OA Iteret busiess maer o curret affairs Studies Practices secretarial skills Affairs of secretary workshop busiess eglish Eglish coversatio I,II,III,IV Eglish laguage write High Eglish coversatio Huma relatios writig office maagemet maer Image makig Preview iformatio law Life Law Public Sciece of public admiistratio admiistratio Sciece of public admiistratio secretarial Huma relatios Time maagemet strategy Commuicatio Commuicatio skill Listeig strategy Huma relatios Persoel maagemet maagemet Affairs of secretary Self leadership Etiquette maers 영분야, 직장예절및기타분야로구분하고있다 [15]. 여기에노현섭은행정및법학분야를추가한다 [16]. 각학교별로차별화하여채택하고있는이같은영역이야말로비서관련학과의태생적융합기반이라볼수있을듯하다. 이에준하여각학교별교과과정을분석하였고이분석을토대로각영역별요소능력을추출하였다. [Table 4] The Aalysis of ISD of Capital Area Juoir College HR maer Kyug-Wo Studies Practices Eglish coversatio Japaese1,2,3 Eglish coversatio ecoomics admiistratio maagemet Huma relatios Iteratioal trade Office maagemet OA practical Documet Maager Ro Computer iformatio system Iteret applicatio Public admiistratio Pla project Admiistrati Compedium of o law Social tectoics Law Cheques promissory otes Act Su-Wo Womes IN-Ha Kyug-I Womes Ability Factor Studies Studies Studies Practices Practices Practices Huma relatios Practices Time maagemet secretarial skills secretarial skills strategy Advaced busiess eglish coversatio Practical chiese 1,2,3,4 writig Eglish coversatio 국어와생활 1,2 Juior Eglish Practical coversatio Chiese Eglish Commuicatio speech laguage writig coversatio1,2 Commuicatio maers Chiese laguage skill Eglish laguage Eglish coversatio Listeig Eglish coversatio write 1,2 Foreig laguage High Japaese Foreig laguage Trade Eglish coversatio 1,2 Trade Eglish Practical Eglish coversatio Japaese Japaese 1,2,3,4 admiistratio Huma relatios Uderstadig of huma behavior Huma resource maagemet Uderstadig of Secretary accouts iformatio i accoutig admiistratio1,2 Huma relatios admiistratio Fiacial Huma relatios maagemet Commuicatio Commuicatio skill Social orgaizatio Office maagemet Word processor writig Electro accouts office maagemat Office maagemet Iteret applicatio capability Presetatio Word processor DB Spread sheet Iteret applicatio Computer graphic capability DB Life-etiquette Flower arragemet(basis, practice) Fitess Commo sese study Fashio-coordiatio Image makig maer maer the scee of labor strategy Geeral accout Service quality maagemet Huma relatios al behavior Chage maagemet maagemet Persoel maagemet Office Office maagemet maagemet writig Data processig Key boardig Data processig PCT I,II,III,IV maagemet Word processig Web iformatio Practices system I,II Self leadership Image makig Vocatioal educatio Etiquette maers Global competecy Problem solutio Compedium of law 756

5 융합형인재개발을위한역량표준화제안에따른다중기반교과과정체계수립에관한일연구 - 전문대학교비서관련학과를중심으로 수도권전문대학 심화과정포함 수도권전문대학비서관련학과중심화과정을운영하는대학은한양여자대학과부천대학의 2개학교뿐이다. 이두학교의교과과정을분석하고요소능력을추출함으로써심화과정을운영하고있는비서관련학과의융합형교과체계기반에대한시사점을얻고자하였다. 사회변화를반영한서비스및 HR영역교과, 심화영역의특수성이고려된교과영역이앞서전문학사영역에서제시한교과영역에분석틀로서추가적으로제안되었다. [Table 5] The Aalysis of ISD of Capital Area Juoir College Advaced Course [Table 6] The Aalysis of ISD of Capital Area Juoir College Advaced Course College Degree practices secretarial skills recompese practice Juior busiess Japaese Middle busiess Japaese High Japaese coversatio Juior Eglish coversatio busiess eglish write Toeic Bu-Cheo Itesive Major maager maagemet Semiar of secretarial practice Problem solutio Ability Factor secretarial Huma relatios Time maagemet strategy Commuicatio Advaced busiess eglish Commuicative competece Advaced busiess Listeig JapaeseAdvaced busiess eglish study Advaced busiess Japaese Foreig laguage coversatio Chiese character College Degree Ha-Yag Womes Itesive Major Ability Factor admiistratio Accoutig Trade practical Computatio accouts Advaced Accouts maagemet maagemet Marketig practice Cosumer behavior strategy Accouts maagemet of chages maagemet Persoel maagemet studies practices secretarial skills 1,2 Practical chiese writig eglish Eglish coversatio for secretary Practical eglish coversatio Marketig practice Accoutig practice Persoel maagemet Coferece plaig operatio Global ecoomic treds Semiar of secretarial practice eglish writig cliic Advaced busiess eglish Advaced busiess eglish coversatio eglish writig cliic Computatio accouts al behavior Fiacial maagemet Practices Huma relatios Time maagemet strategy Commuicatio Speech Listeig study Foreig laguage strategy Accouts maagemet Chage maagemet maagemet Persoel maagemet HR maers Character Speech foudatio Presetatio Project maagemet1,2 Word processor Spread sheet Iteret applicatio capability Computer graphic Character career1,2 maers practice1,2 commuicatio Service commuicatio Service coordiator Vocatioal ethics Huma relatioship Advaced coferece plaig ad practice Presetatio W/S High busiess eglish OA maagemet maagemet Iteret applicatio High busiess eglish write Itership Service quality maagemet Huma relatios al behavior Commuicatio CS(customer service) CRM(customer relatioship maagemet) Office maagemet Data processig maagemet secretarial Tele-marketig Traditio maer maers Customer service practice Customer relatioship Service quality maagemet Service educatio maagemet Huma relatios Idustry cosultatio Huma relatioship coordiatio al behavior A project maagemet HR Educatio i huma resource Service maagemet service) Commuicatio maagemet of smart Service commuicatio CS(customer service) office Service coordiator secretary Huma resource developmet CRM(customer relatioship maagemet) writig office maagemet computig 1,2 Call ceter operatios maagemet Tea Coffee maers Image makig Character maer The scee of labor practice 심화 Couselig psychology Lifelog Lifelog educatio Educatio Advaced busiess Computig documet plaig ad writig Uderstadig of the Humaities Professioal ad busiess ethics Uderstadig of global culture Teachig methods i idustry Idustrial educatio Program Developmet Teachig methods i art Culture Lifelog educatio methodology Adult learig Cousellig Istructioal system desig Developmet Lifelog educatio practice equipmet Data processig maagemet secretarial Tele-marketig Traditio maer maer Global competecy Need Result Coachig Cosultatio Istructio Plaig a Course develop 3.3 요소능력도출및역량표준화작업앞에서제시하고있는교과영역별교과목분석, 배치를토대로그각각의요소능력을추출하였다. 본연구에서도출해낸요소능력은총 30개이다. Table 7 이를다시문헌연구를통하여 역량모형 을표준화하였다. 역량표준화 (Stadardizig of ) 작업은교과과정분석을통하여요소능력을추출한후문헌연구를통하여역량표준화의시사점을도출, 역량구분및그룹핑작업을거쳐 NCS에서표준화하여제시하고있는 기초직업능력 과병합하여 인성, 직업기초능력, 전문직무능력 으로역량을범주화하였다. 전문직무역량부분은비서관련학과의학과별상이한전공분야 ( 경영, 행정, 세무, 회계등 ) 를차별화하여적용할수있을것이다. 757

6 한국산학기술학회논문지제 15 권제 2 호, 2014 [Table 7] Stadardizig of from Groupig the Factor Sub Ability Factor Persoality Basic Vocatioal (NCS) Professioal Adm. Pro. CS Maer Etiquette Stress Iduerece Resposibility Positive Mid settig Commuicatio skill Problem Solvig Resource Global Self Developmet Huma Relatioship Vocatioal Ethics Coachig Cousellig Plaig al Teachig Life Etiquette Imagemakig Self Leadership Vocatioal Traiig Self Leadership Self Leadership Comm..Skill Verbal Expressio Foreig Listeig Traiig Logical Thikig Time Persoel Geeral Accouts Global Stratwgy Chage maagemet Maag. Self Career Developmet Huma Relatioship Negotiatio Vocatioal Ethics studies practices secretarial skills Service Quality Service Leadership CRM Biz. Maer Need Aalysis Course developmet ISD Teachig Skill Presetatio Evaluatio 4. 다중기반융합형인재개발교과과정 교과과정체제수립 Framework 첫째 ADDIE모형에따라전통적방식으로표준화역량도출 전문학사과정과심화과정을운영하고있는수도권전문대의교과과정을분석하여요소능력을추출, 역량기반을도출하였고 NCS 표준화역량기반의기초직업능력의역량표준화제안을수용, 역량범주화및표준화작업-을시도하였다본연구는대학교육이라는큰맥락안에서융합인재교육의과정과결과로배양할수있는역량에초점을맞추며, 인성, 직업기초능력, 전문직무능력 으로역량구분을표준화하였다. 둘째 직업기초역량 영역은 NCS의표준화체계를전폭수용하여 기초직업역량 군에준하여그다원적맥락을인용하고있지만명칭을조금달리하여 직업기초능력 으로명명, 관련교과목을배정, 안배하였다. 셋째 전문직무능력 영역은다중기반교과과정을공유하는비서관련학과의독자적영역고려, 학교별차등적용이필요한영역이다. 제한점 첫째, NCS 역량제안중 기초직업역량 을부분차용하고있지만본격적 NCS 기반이라하기에는미흡하다. - 전문대학분석을토대로도출한역량모델링을통한표준화역량을복합적으로수용하고있다. 둘째 NCS는총체적체제계발을아우르는개념이므로 NCS의 기초직업역량 의영역중일부만을선택적으로차용하고있는제한성이있다. 셋째교양과목은배제하고전공과목에한하여설계하였다. [Table 8] The Dual Groud Based ISD of Hwome s Uiv. for Developig a Covergece Huma Resource C o m m o - b a C s o e m p e t e c y - B a s e O - r b I a g s I e a l I t y Compe-tecy group Attitude Maer (Persoality) Etiquette Basic Vocati-oal Professioal Commuicati o skill Problem Solvig Self Developmet Resource Huma Relatioship Global Vocatioal Ethics Professioal1 Professioal2 Sub- Maer Etiquette Positive Mid-Settig Foreig Commuicatio Problem Solvig Self Career Developmet Huma resource developmet Time Resource Huma Relatioship Skill Coflict Teamwork Leadership Negotiatio Global Vocatio Commuity Ethics Admiistrative prof. Abilities CS Professioal Abilities Totoal 68 Credits Admiistrative prof. College Degree Life Etiquette Image Makig CS Professioal Computer utilities eglish Service commuicatio Logical thikig skills CS Career develop admiistratio marketig Huma resource developmet Accoutig practice Persoel maagemet Huma relatios Service leadership Global culture Maer(2) Professioal ad busiess ethics studies practices secretarial skills 1,2) BIZ Computig Eglish CS maagemet CRM(customer relatioship maagemet) Call ceter operatios maagemet CS Humag Educatio Presetatio 758

7 융합형인재개발을위한역량표준화제안에따른다중기반교과과정체계수립에관한일연구 - 전문대학교비서관련학과를중심으로 5. 결론및제언 창조경제시대대학에서의융합교육은학문의발달과대학의경쟁력강화를위한방안의하나로부상하고있다. 대학교육이다만지식교육에머물던패러다임을지나학문간학제간경계를넘나들며창의적문제해결방식을궁구하는창의적융합인재양성의중요성이커지게된것을인지하고적극대응하는단계에온것이다. 본고에서제안하는융합형인재는앞서도출된표준화역량에서제시하듯인성과직업기초능력의기반위에해당직종전문직무능력을갖춘유연하고순발력이뛰어나며창의적이고응용력이뛰어난문제해결자이며지식창조자이고상황판단력과대처능력이탁월한현장전문가, 즉다재다능멀티형인재이다. 본고는 NCS의기초직업표준화역량과수도권전문대학비서관련학과교과과정의일반적현황을분석함으로써 H여대비서인재과교과과정체계를역량기반과이원적교과기반위에제안하였다. 이를통해학과의특수성제고위에서 21세기가요구하는융합형인재개발을위한교과과정수립에있어하나의시안적방향을제시하고자하였다. 이는학교별로차별화하여채택하고있는각기상이한전문직무능력2 영역을제외한다면전문대학비서관련학과의교과과정수립에있어시사점을줄수있을것이다. Refereces [1] [2] Ku, Ja-Ki, "Natioal Occupatioal Stadards Qualificatios", Friedship Publisher, pp42, [3] You, Youg-Ma, <Bricoleur>, Sam Parkers Press, [4]] Choi, Hye-Yoo, "Developmet ad Applicatio of STEAM Framework", The Graduate School Seoul Natioal Uiversity, [5] You, Youg-Ma, <Bricoleur>, Sam Parkers Press, [6] Seo, Yog-Mo, 1 al, "A Empirical Study for the Cogitio of the Covergece Huma Resource for the compaies", Joural of the Korea Academia-Idustrial cooperatio Society, Vol. 13, No. 5 pp , DOI: [7] Si, Dog-Joo, "A Study o the Factors Ifluecig o the Acceptace of the Policy for Iterdiscipliary Educatio", Graduate School of the Uiversity of Seoul [8] Seo, Yog-Mo, 1 al "A Empirical Study for the Cogitio of the Covergece Huma Resource for the compaies", Joural of the Korea Academia-Idustrial cooperatio Society, Vol. 13, No. 5 pp , DOI: [9] Moore, D.R, Cheg, M.L. Daity, A.R. "Competece, competecy ad competecies : performace as sesmet i orgaizatios.", Work study, Vol. 5, No. 6, pp [10] Ryche, D.S., Salgaik, L.H., Defiitio ad Selectio of Key Competecies, A Cotributio of the OECD program, "Defiitio ad selectio of competecies : theoretical ad coceptual foudatios," Paper preseted at the Iteratioal Network of Egieers ad Scietists (INES) Cogress, held i Stockholm, Jue 14-18, [11] OECD. "Defiitio ad Selectio of Competecies: Theoretical ad Coceptual Foudatios Strategy Paper, [12] KCUE, A Study of the Progress Pla of College Specializatio Strategy, [13] Kim, Su-Hee, A Costructivism Approach for the Improvemet of the Practical Vocatioal Educatio of Juior College, Iteratioal Joural of Adult Cotiuig Educatio, [14] Kim, Su-Hee, A Study of Pla for the Improvemet basic Vocatioal of Juior College Pupil, Korea Corporatio Associatio, 19, [15] Whag, Mi-Ree, A Study o the Educatioal Developmet ad the Curricular Improvemet of Studies i Juior Colleges, Joural of Sciece, [16] Ro, Hyu-Sub, Joo, Mi-Kyug, Joo, Weo-Sig, A Aalysis of Accoutig-related ad Servicesrelated Departmets at Korea Juior Colleges, [17] Susa Gebelei, Modelig, 김영경 (Youg-Kyoug Kim) [ 정회원 ] < 관심분야 > 교육학전반, 교육공학, HRD, ISD 1993 년 8 월 : 중앙대학교대학원무용과 ( 체육학석사, 무용미학전공 ) 2012 년 2 월 : 한양대학교대학원교육공학과 ( 박사수료, 교수체제설계전공 ) 1994 년 3 월 ~ 현재 : 한양여자대학교비서인재학과교수 759

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