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1
2
3 : : ( ) : ( ) : ( )
4 (media richness theory) 32 2 (social information processing theory) 36 3 (social presence theory) 38 4 (social context cues theory) (following) (follower)
5 2 4 : : 75 4 SNS(Social Network Service) 77 1 SNS(Social Network Service) SNS SNS SNS SNS SNS SNS SNS SNS SNS SNS SNS 98
6 3 3 SNS SNS SNS SNS SNS SNS SNS SNS SNS CMC SNS
7 4 2 1 (, 1998) SNS SNS SNS SNS SNS (Following) SNS SNS ( ) 92
8 SNS SNS SNS SNS SNS ( ) SNS SNS ( ) SNS SNS ( ) SNS SNS ( ) SNS SNS ( ) SNS SNS SNS SNS
9 ( ) SNS SNS ( ) SNS ( ) ( ) SNS SNS ( ) SNS ( ) SNS SNS ( ) SNS ( ) ( ) SNS ( ) SNS SNS 134
10 7 1 1 Twitter & (Daft et al., 1987)
11
12 9 1.,, 2.0 (Social Media).,.. 1.0, , (prosumer)..,.
13 10.,,.. 2.,... 1 (media richness theory), (bandwidth) (Daft, Lengel, 1984),.,,..,
14 11 (, 1998). 2 (social information processing theory),.., (mediated) ( ) (rate) (Walther, 1996).. 3 (social presence theory) (socio contextual cues).,. (Short et al., 1976),,,..,,. 4 (social context cues theory),,,
15 12,.. (Sproull & Kiesler, 1986),,, (Hiltz, Johnson, & Turoff, 1986) CMC.. 3,,, ,.,.
16 13.. /. 2,,., IT,,,,,,,,,,....,,. 3.,,,.. (weak tie, Putnam, 2000) (unfollow) 1). 1).
17 14. 4 :,,.,,,. ( API),, PC ( )., /,. 5,,.,.,,. 4 SNS SNS(Social Network Service) SNS 409.
18 15 1 SNS(Social Network Service) 1 50 SNS, SNS 4 9. SNS, SNS SNS. SNS, SNS, SNS, SNS. 2 SNS SNS SNS,. SNS,. SNS SNS, SNS. SNS SNS SNS, SNS SNS SNS.
19 16 3 SNS SNS,, SNS SNS. SNS, SNS. SNS ( 3.10), SNS.., SNS SNS,,, SNS SNS. SNS SNS. 5 1 CMC, CMC., SNS.,
20 17 SNS..,. SNS,,., SNS. CMC,.,
21 18,, 1..,., SNS SNS, SNS,. SNS SNS. SNS., SNS,. SNS.
22 19 4,.,..
23
24 ,, 2.0 (Social Media). (N. Postman), (M. McLuhan), (H. Innis),.,, (bias),., ,,,,,,,..
25 , , (prosumer)., (self) (multi-self).,,.. (symentic Web) Web3.0, (intelligence Web) 4.0..,.
26 1 23,,, ,..,..,,.. 2
27 24.,,, (, 2003).,,,,.,,,.,,,,... (Fortunati, 2002) (Nomadic Intimacy).,., 2.0
28 1 25, (, 2006)., 2.0.,, (, 2008) UCC, (, 2008). UCC 2.0. UCC 1. UCC.. (, 2008).,, (RT)
29 26, ,. (2006) (mobility)...,.. (Sohn Lee, 2005),,,,.. (2008),
30 1 27,..... (,2000). (Jones, 2003) (, 2005). (Steuer, 1992)...
31 28 (, 2008)...,, ,, 2.0.,,. 1.0, 2.0 (, 2008). (Stuart,2009) SNS(social networking sites),.
32 (Shirky,2008).,..,.... (Kim & Yun, 2008),.., , , ) 6.2 2) 5
33 30, , 2000, 2003, 2006 (DMC, 2009). 1 1 Twitter & : 5 (Hyghes Palen, 2009)
34 1 31 Gustav Ike....,,,., SNS SNS, SNS,.
35 32 2 (CMC)., (media richness theory), (Daft, Lengel, 1984; Trevino & Lengel, Daft 1987). (media richness theory). (cues) (media richness) (Daft, Lengel, 1986)., (bandwidth) (Daft, Lengel, 1984), (Trevino, Lengel, Bodensteiner, Gerloff, & Muir, 1990).
36 2 33,,,,,., (media richness) (Daft & Lengel, 1986; Daft et al., 1987).,,,, (Daft et al., 1987)., (Daft, Lengel, & Trevino, 1987) (hierarchy of media richness),., (,,, ), (,, ) ( 2 1 ). 2 1 (Daft et al., 1987),., (, 2006). (shared meaning), (, 1998).
37 34.,, CMC,, (, 2005). (Daft & Lengle, 1986) (fit). (uncertainty) (equivocality).,.,.,.,,,,. CMC,,, (Walther, 1992)., (Daft & Lengel, 1984).,.,. (, 2006). (,,,, )
38 2 35,, (EL Shinnaywy and Markus,1998; Fulk and Ryu, 1990; Webster and Trevino, 1995)., (Lee, 1994; Markus, 1994) (EL Shinnawy & Markus, 1998).,,.,,, (Fulk et al., 1990; Trevino et al., 2000; Webster and Trevino, 1995). (Fulk, 1990) (social influence).. (Webster & Trevino, 1995)., (distance),., (symbolism). (Trevino, 2000),,.,,
39 36.,, (skill),,.., (, 1998). 2 (social information processing theory) (Walther, Anderson, & Park, 1994).,.. (SIP: Social Information Processing)., (, 1988)., (Walther, Anderson, Park, 1994).,,.,
40 2 37 (Walther, 1993). (Walther, 1996). (Rice & Love, 1987; Utz, 2000; Walther, 1992).,,.,,, (Fulk, et al., 1987) (, 1998),,,,,.,. (Rice & Shook, 1990),.
41 38.. (Huang, et al., 1996).,., (mediated) ( ) (rate) (Walther, 1996). (Walther, 1996; Parks, & Floyd, 1996; Walther & Burgoon, 1992). (2002) CMC, CMC. 3 (social presence theory) (Biocca, Burgoon, Harms, Stoner, 2001)...
42 2 39 (Socially present). (Short, Williams, & Christie, 1976), (being together). (socio contextual cues).,. (Short et al., 1976),,,.,,,. (Chidambaram & Jones, 1993)., CMC,,,,. CMC.,.,. (Rice & Love, 1987).,
43 40 (Short, Williams, & Christie, 1976).,,. (Hiltz, 1996),...., (, 2006),. (Short et al., 1976),,.,.,.
44 2 41 ( 2006). (Walther, 1996), (Walther, 1992). (Hiltz & Turoff, 1987; Rice & Love, 1987). (Glinter & Eldridge, 2001). (Walther, 1996).,.,. (Wilson, Williams, 1975; Short, Williams, & Christie, ). (Carlson & Zmud, 1999).,.. (Carlson & Zmud, 1999),,,,.,.,
45 42.. (para social) (Lombard & Ditton, 1997).,. (richness). (Rice, 1993),,. (Perse & Courtright, 1993),.,, (O Sullivan, 2000; Kayany, Wotring, & Forrest, 1996;, 2000). (O Sullivan, 2000),.,.
46 2 43,,. (buffer effect),, (O Sullivan, 2000). (Westmyer et al., 1998) (oral),.. (Walther & Burgoon, 1992),,.,,,. 4 (social context cues theory), (CFO: Cues Filtered Out). (Culnan) (Markus) CMC (Walther, 1996).,, (Kiesler, Siegel, & McGuire, 1984).,,,,
47 44.. (Sproull & Kiesler, 1986),,, (Hiltz, Johnson, & Turoff, 1986) CMC.. CMC, (, 2005).
48 3 45 3,,,., ,., ,....,,,,..,
49 46.., , (2 ), ( ) (3 ), (1 ), (1 ), (10 ), (2 ), (1 ) , 30 6, , 2, 3, 2, 1, 2, , , 500 1,000 4, 1,000 5,000 3, 5, follower , , , , , , , , ,000
50 ,. ( 7), ( 8), ( 13), ( 17).,.,,,, ( 3).,..,,, PC.,
51 48 2.,.., ,.. /., /.
52 3 49 /. 140 ( 6), ( 16).....,.,, ,.. 7.,.
53 50 ^^; ) 4),,., IT,,,,,,,,,,.... IT IT... 6 IT/.,,. /,. 7 IT,, 6 3, 1 2 ^^ 8. 3) ).
54 ( 7). ( 20),.... mention... 1,. 3., ,,, ( 12).
55 flow. 12,.. ^^ 8 2. (following) (follower)..?,,,., ( 1)....,, ( 12).
56 3 53, following.,. IT News(zdnet ), Events(, ), iphone News( qswoo, ), Ma friends( ), Job( ) ^^ 8 IT , IT,, , ( 1). ( 4, 6)..., following following following. follow following follower. 1,, ( ),.
57 ,,,,. 4.. ( 11).,. ( 2, 18),,. ( 9).. ( 4, 11, 13, 14)... ( 8, 14, 20), ( 7).,.,.,.
58 3 55.( 18, 20) 3 1.., ( 3, 5, 8, 9, 17, 18, 20)...?... 3,. 5 ( 5, 7, 8, 17) ( 1, 4, 12, 13, 14, 15, 20)., DM,.,..
59 ( ) ,...,.., ,.. 20
60 ,,,.,, ,,.
61 ( ). 9.,...,...,.,,,. 4,.
62 mention.? 1..,. /,. 7,... 8.?. 14,. 16..,.,,. (weak tie, Putnam, 2000).
63 60. (unfollow) 5). ( ) (weak tie, Putnam, 2000)..,.., ).
64 :.?,,.. 1.,,,. 140, ( ). ( 3), ( 6, 8) ( 5).. 3
65 ,?... ^^ ,. 5 IT. ( 8, 11, 13),, ( 12, 13).,.,., IT., IT, IT
66 3 63, ( 13, 14).. ( 8, 14, 20). ( 11, 12).,, cnbc...,,.. 20,. ( 7, 13, 16) ( 7, 13, 15, 19)....,,.. 7
67 % ( API),, PC ( ). API ( 7, 9, 12).,. API. API. SNS API.. API. API. 1., (twtkr). msn,,,?.. 9.,..
68 3 65 ( 13).,,,.. 140,.. ( 13). ( 3, 11, 17). 140 / PC ( ) PC. ( 8).
69 66,.,., ( 13).,. PC ( 4) ,,,, ( API),, PC ( ),.,, /,..,,..
70 3 67. RT. RT ( ). 7 /,. ( 3, 16).,,.,. 140.,. 1:1 :. a a & a.?
71 68,. 16,..,. (weak tie)., ( 2, 9, 12, 16, 20). follower... 9,, RT
72 ( 1, 20)., ( 16). ( 4, 8, 9).,, ( 2, 9, 13). ( 9, 11). ( 11),,
73 70 ( 2, 9, 13).,,. ( 10)..( 7, 13) RT.. RT. 7,?.,. ( 1, 7, 19)..,.,. 19
74 3 71. ( 14, 14).,,.,,. 3 2 RT.,. RT RH-. 9, ,.,. 16 PC / / /.,., 2. 19
75 72 2.,.,?,.,,, ( 1, 3, 4, 6, 9, 10, 17) ( 1). ( 9) ( 4, 6)., ( 3).
76 % 45%? 4 6, ( 8, 20), ( 9). ( 13)..,.,. 100% ,,,.,..
77 74?.... RT RT?. RT RT ,,. ( 7, 13, 16)..,, ( 11) ( 14),.
78 : ( 16), ( 17). ( 2), ( 6).???,,. ( 2). ( 6, 13)., ( 12, 15).,
79 76.? 1?
80 4 SNS(Social Network Service) 77 4 SNS(Social Network Service) SNS(Social Network Service) SNS. SNS. SNS SNS, SNS, SNS, SNS, SNS. SNS,,, SNS, SNS,, SNS, SNS, SNS, SNS SNS. SNS, SNS. SNS,,, SNS,,,. 409, SNS, SNS 288, SNS 326, SNS 84, SNS )
81 78 7), SNS. SNS 135, 153, SNS 146, 180, SNS 42, SNS 72, 52. SNS SNS. 4 1 SNS 135(34.2%) 153(35.9%) SNS 146(37%) 180(42.2%) SNS 42(10.6%) 42(9.8%) SNS 72(18.2%) 52(12.2%) SNS. SNS (18.8%), (11.1%), ) SNS SNS. 7) (
82 4 SNS(Social Network Service) 79 (22.6%), (14.2%), (13.2%), (15.6%), (4.5%). SNS, (24.7%), (14.2%), (24.3%), (17.0%), (17.0%), (13.9%), 50 6 (2.1%). SNS (6.6%), (5.2%), (5.9%), (4.5%), (3.5%), (2.4%), 50 3 (1.0%). SNS (8.0%), (6.9%), (11.1%), (5.9%), (4.9%), (5.2%), 50 3 (1.0%). SNS SNS 54 (18.8%) 32 (11.1%) 65 (22.6%) 41 (14.2%) 38 (13.2%) 45 (15.6%) 13 (4.5%) 288 (100%) SNS 71 (24.7%) 41 (14.2%) 70 (24.3%) 49 (17.0%) 49 (17.0%) 40 (13.9%) 6 (2.1%) 326 (100%) SNS 19 (6.6%) 15 (5.2%) 17 (5.9%) 13 (4.5%) 10 (3.5%) 7 (2.4%) 3 (1.0%) 84 (100%) SNS 23 (8.0%) 20 (6.9%) 32 (11.1%) 17 (5.9%) 14 (4.9%) 15 (5.2%) 3 (1.0%) 124 (100%)
83 (41.3%), 123 (30.1%), 30 (7.3%), 26 (6.4%), 20 (4.9%), 13 (3.2%), 11 (2.7%), 10 (2.4%), 7 (1.7%). 4 3 N 169(41.3%) 123(30.1%) 30(7.3%) 26(6.4%) 20(4.9%) 13(3.2%) 11(2.7%) 10(2.4%) 7(1.7%) 409(100%) 62 (15.2%), 1, (17.6%), 1,000 2, (15.2%), 2,000 3, (19.8%), 3,000 4, (15.9%), 4,000 5, (7.6%), 5, (8.8%).
84 4 SNS(Social Network Service) N 62(15.2%) 1,000 72(17.6%) 1,000 2,000 62(15.2%) 2,000 3,000 81(19.8%) 3,000 4,000 65(15.9%) 4,000 5,000 31(7.6%) 5,000 36(8.8%) 409(100%), N 30 31(7.6%) (13.0%) (30.6%) (18.1%) (7.1%) (4.4%) (13.0%) (1.0%) 15 22(5.4%) 409(100%)
85 82 31 (7.6%), (13.0%), (30.6%), (18.1%), (7.1%), (4.4%), (13.0%), (1.0%), (5.4%) (0.2%), (1.0%), (23.7%), (28.1%), (23.0%), (9.0%), (11.5%), (1.0%), (2.4%), N 30 1(0.2%) (1.0%) (23.7%) (28.1%) (23.0%) (9.0%) (11.5%) (1.0%) 15 10(2.4%) 409(100%)
86 4 SNS(Social Network Service) 83 1 SNS(Social Network Service) 1. SNS SNS %(38 ), %(88 ), %(126 ), %(117 ), %(22 ), %(9 ), %(6 ), %(3 ) SNS N 30 38(9.3%) (21.5%) (30.8%) (28.6%) (5.4%) (2.2%) (1.5%) 13 3(0.7%) 409(100%) 2. SNS SNS %(43 ), %(31 ), %(66 ), %(99 ), %(111 ), %(32 ), %(27 ) 4 9
87 84. SNS. 4 8 SNS N 1 43(10.5%) (7.6%) (16.1%) (24.2%) (27.1%) (7.8%) 10 27(6.6%) 409(100%) 3. SNS SNS SNS. SNS 84.7%(244 ), 10.4%(30 ), 3.4%(10 ), 1%(3 ), 0.3%(1 ). SNS 71.2%(232 ), 18.7%(61 ), 6.5%(21 ), 3.1%(10 ), 0.6%(2 ). SNS 70.2%(59 ), 11.9%
88 4 SNS(Social Network Service) 85 (10 ), 10.7%(9 ), 3.6%(3 ), 3.6%(3 ), SNS 50%(62 ), 6.5%(8 ), 16.9%(21 ), 16.1%(20 ), 10.5%(13 ). SNS, SNS SNS SNS SNS SNS SNS SNS 244 (84.7%) 232 (71.2%) 59 (70.2%) 62 (50%) 30 (10.4%) 61 (18.7%) 10 (11.9%) 8 (6.5%) 10 (3.4%) 21 (6.5%) 9 (10.7%) 21 (16.9%) 3 (1%) 10 (3.1%) 3 (3.6%) 20 (16.1%) 1 (0.3%) 2 (0.6%) 3 (3.6%) 13 (10.5%) ( : (%)) (100%) 288 (100%) 326 (100%) 84 (100%) 124 (100%) 4. SNS SNS
89 86. SNS %(249 ), %(21 ), %(11 ), %(4 ), %(3 ). SNS %(178 ), %(71 ), %(67 ), %(7 ), %(3 ) SNS %(73 ), %(8 ), %(3 ). SNS %(96 ), %(11 ), %(9 ), %(1 ), %(7 ). SNS SNS SNS SNS, SNS., SNS SNS SNS SNS ( : (%)) SNS (86.4%) 178(54.6%) 73(86.9%) 96(77.4%) (7.3%) 71(21.8%) 8(9.5%) 11(8.9%) (3.8%) 67(20.6%) 3(3.6%) 9(7.3%) (1.4%) 7(2.2%) 0 1(0.8%) 500 3(1.1%) 3(0.9%) 0 7(5.6%) 288(100%) 326(100%) 84(100%) 124(100%)
90 4 SNS(Social Network Service) SNS SNS,,,,,,,,,,,,, 1, 5 5. SNS ( 3.76), ( 3.74), ( 3.48), SNS ( 3.90), ( 3.79), ( 3.49), ( 3.46). SNS ( 3.67), ( 3.37), ( 3.33), SNS ( 3.29). SNS ( 3.61), ( 3.53), ( 3.47), ( 3.46), ( 3.41), ( 3.28), ( 3.27) SNS., SNS, SNS, SNS, SNS
91 88. SNS SNS SNS SNS ( : ( )) SNS SNS 3.40(.961) 3.90(.812) 2.55(.974) 3.41(.893), 3.74(.867) 3.79(.839) 3.05(1.063) 3.61(.899) 3.48(.944) 2.90(.994) 3.15(1.103) 2.95(.995) 3.76(.863) 3.35(.926) 3.33(.910) 3.27(.947) 3.08(.999) 3.07(.934) 3.32(.920) 3.47(.887) 3.14(.973) 3.09(.900) 3.37(.967) 3.53(.860) 3.41(.944) 3.49(.894) 3.67(.766) 3.30(.901) 3.09(1.005) 3.37(.979) 2.49(1.114) 3.46(.914) 3.29(.975) 3.46(.975) 2.81(.938) 3.05(.978) 2.92(.992) 2.91(.950) 3.29(.872) 2.93(1.022) 3.12(.935) 2.81(.961) 2.96(1.011) 3.28(1.040) 3.01(.966) 2.92(.941) 2.55( (.905) 3.02(1.008) 2.83(.972) 2.89(.994) 3.27(.894)
92 4 SNS(Social Network Service) SNS SNS. ( 44.3%, 40.3%) ( 15.3%, 7.3%), SNS SNS, SNS ( 26.6%, 28.2%, 21.7%) ( 27.4%, 30.7%, 19.3%). SNS SNS. SNS SNS. SNS ( : (%)) 3(2.4%) 16(12.9%) 42(33.9%) 32(25.8%) 23(18.5%) 8(6.5%) SNS SNS SNS 4(3.2%) 29(23.4%) 55(44.4%) 23(18.5%) 11(8.9%) 2(1.6%) 6(4.8%) 29(23.4%) 49(39.5%) 26(21%) 12(9.7%) 2(1.6%) 5(4.0%) 22(17.7%) 67(54%) 17(13.7%) 7(5.6%) 6(4.8%) 9(7.3%) 65(52.4%) 34(27.4%) 16(12.9%)
93 (following) (following) (follower) 33.6%(36 ),, 28%(30 ), 25.2%(27 ), 12.1%(13 ), 9%(1 ) (Following) (Following) N(%) 13(12.1%) 36(33.6%) 30(28%) 27(25.2%) 1(9%). SNS 1, 5. ( 3.91) ( 3.90), ( 3.78) ( 3.73), ( 3.66), ( 3.63), ( 3.54), ( 3.42), (tool) ( 3.20).
94 4 SNS(Social Network Service) 91,, ( ) 3.78(.828) 3.66(.764) 3.54(.839) 3.73(.808) 3.63(.841) (tool) 3.20(.916) 3.90(.686) 3.91(.708) 3.42(1.082) 2 SNS SNS SNS. 1. SNS SNS. SNS. 1, 5 5, SNS 3.22, SNS 3.33, SNS 2.87, 3.48.
95 92 SNS. SNS, SNS (F =4.86 p.<.01)., (Scheffe) SNS SNS, SNS SNS, SNS SNS. SNS SNS. SNS, SNS SNS * p. <.01 F * SNS ( ) SNS SNS SNS SNS Scheffe, c a, c b, c d (p<.05). ( ) 3.22(.813) a 3.33(.784) b 2.87(.875) c 3.48(.811) d
96 4 SNS(Social Network Service) SNS 1, 5 5. SNS 3.23, SNS 3.50, SNS 3.06, SNS SNS, SNS (F =4.86 p. <.01). (Scheffe), SNS SNS. SNS SNS SNS SNS * p. <.01 F * SNS ( ) SNS 3.23(.863) a SNS 3.50(.864) b SNS 3.06(.864) SNS 3.34(.844) Scheffe, a b (p<.05).
97 94 SNS SNS. 3. SNS. SNS 12.5%(36 ), 31.6%(91 ), 43.1%(124 ), 12.9%(37 ). SNS 14.7%(48 ), 52.1%(170 ), 26.4%(86 ), 6.7%(22 ). SNS 8.3%(7 ), 23.8%(20 ), 21.4%(18 ), 46.4%(39 ). SNS 15.3%(19 ), 34.7%(43 ), 31.5%(39 ), 18.5%(23 ). SNS, SNS. SNS,. SNS
98 4 SNS(Social Network Service) %, 18.5%, , SNS SNS SNS SNS SNS SNS SNS 36(12.5%) 91(31.6%) 124(43.1%) 37(12.9%) 48(14.7%) 170(52.1%) 86(26.4%) 22(6.7%) 7(8.3%) 20(23.8%) 18(21.4%) 39(46.4%) 19(15.3%) 43(34.7%) 39(31.5%) 23(18.5%) ( : ) 288 (100%) 326 (100%) 84 (100%) 124 (100%) 4. SNS SNS 1, 5 5, SNS 2.75, SNS 3.06, SNS 2.17, SNS SNS, SNS (F
99 96 =11.271, p<.01). (Scheffe) SNS SNS, SNS SNS, SNS SNS. SNS SNS, SNS SNS. SNS SNS SNS. SNS SNS SNS * p<.01 F * SNS ( ) ( ) SNS 2.75(.806) a SNS 3.06(.904) b SNS 2.17(.937) c SNS 2.78(1.061) d Scheffe, a c, a b, b c (p<.05).
100 4 SNS(Social Network Service) SNS. SNS 36.2%(148 ). 24.2%(99 ), SNS 20.5%(84 ). SNS 6.8%(28 ), 5.6%(23 ), 2.2%(9 ), 1.7%(7 ), SNS 1.2% (5 ). SNS SNS. SNS, SNS N(%) SNS 84(20.5%) SNS 148(36.2%) SNS 5(1.2%) SNS 28(6.8) 99(24.2%) 23(5.6%) 7(1.7%) 9(2.2%) 6(1.5%) 409
101 98 6. SNS SNS. SNS SNS, SNS. SNS 1, 5 5. SNS 2.73, SNS 3.00, SNS 2.13, SNS SNS F * * p< SNS ( ) SNS SNS SNS ( ) 2.73(.881) a 3.00(.972) b 2.13(1.014) c SNS 2.66(.938) d Scheffe, a b, a c, b c (p<.05). SNS, SNS (F =8.911, p<.01)., (Scheffe) SNS
102 4 SNS(Social Network Service) 99 SNS, SNS SNS SNS., SNS SNS, SNS SNS.. SNS SNS. 1, 5 5, SNS 3.57, SNS 3.24, SNS 3.05, SNS SNS, SNS (F =12.545, p<.01)., (Scheffe) SNS SNS, SNS SNS. SNS SNS SNS. SNS SNS SNS * p<.01 F *
103 SNS ( ) SNS SNS SNS SNS Scheffe, a b, a d (p<.05). ( ) 3.57(.852) a 3.24(.819) b 3.05(.659) c 2.93(.884) d., SNS? 1, 5 5. SNS SNS 2.76, SNS 2.78, SNS 2.76, SNS SNS, SNS (F =2.967, p<.05). (Scheffe) SNS SNS, SNS SNS., SNS SNS SNS. SNS,.
104 4 SNS(Social Network Service) SNS * p<.05 F * SNS ( ) SNS SNS SNS SNS Scheffe, a d, b d (p<.05). ( ) 2.76(.919) a 2.78(.969) b 2.76(.752) c 3.21(.914) d. SNS SNS. SNS SNS. 1, 5, SNS SNS 2.79, SNS 3.36, SNS 2.54, SNS SNS, SNS (F =19.661, p<.01)., (Scheffe) SNS SNS SNS SNS SNS. SNS
105 102 SNS SNS SNS., SNS SNS SNS SNS * p <.01 F * SNS ( ) ( ) SNS 2.79(.930) a SNS 3.36(.947) b SNS 2.54(1.127) c SNS 2.92(.941) d Scheffe, b a, b c, b d (p<.05).. SNS SNS SNS. SNS.. SNS SNS,
106 4 SNS(Social Network Service) %(136 ), 8.6%(35 ), 24.9%(102 ), 1.2%(5 ), 2.2%(9 ), 0.2%(1 ). SNS SNS N(%) 136(33.3%) 35(8.6%) 102(24.9%) 5(1.2%) 9(2.2%) 1(0.2%) 288(100%) SNS SNS 17.5%(57 ), 15.3%(50 ), 4.6%(15 ), 61% (199 ), 0.6%(2 ), 0.9%(3 ). SNS SNS.
107 SNS N(%) 57(17.5%) 50(15.3%) 15(4.6%) 199(61%) 2(0.6%) 3(0.9%) 326(100%) SNS SNS 35.7% (30 ) 13.1%(11 ), 2.4%(2 ), 10.7%(9 ), 3.6%(3 ), 2.4%(2 ), 10.7%(9 ). SNS 4 33 SNS N(%) 30(35.7%) 11(13.1%) 2(2.4%) 9(10.7%) 3(3.6%) 2(2.4%) 9(10.7%) 84(100%)
108 4 SNS(Social Network Service) 105. SNS SNS 16.1%(20 ), 36.3%(45 ), 22.6%(28 ), 19.4%(24 ), 3.2%(4 ), 2.4%(3 ). SNS SNS, SNS N(%) 20(16.1%) 45(36.3%) 28(22.6%) 24(19.4%) 4(3.2%) 3(2.4%) 124(100%). 45.2%(185 ), 54.8%(224 )
109 (45.2%) 224(54.8%). SNS SNS 37.8%(70 ), SNS 15.2%(28 ), 27.6%(51 ), SNS ( ) 18.9%(35 ), 0.5%(1 ). SNS SNS SNS 70(37.8%) SNS 28(15.2%) 51(27.6%) SNS ( / ) N 35(18.9%) 1(0.5%) 185(100%)
110 4 SNS(Social Network Service) SNS 1. 3 SNS., SNS,. 28.7%(311 ), 26.2%(284 ), 18.3%(198 ), 12.5%(136 ), 4.9%(53 ), 4.4%(48 ), 1.4%(15 ), UCC 1.3%(14 ), 2.3%(25 )., ( ) N 311(28.7%) 284(26.2%) 198(18.3%) 136(12.5%) 53(4.9%) 48(4.4%) 15(1.4%) UCC 14(1.3%) 25(2.3%) 1084(100%)
111 SNS 37%(142 ), SNS 36%(138 ), 16.1%(62 ), SNS 8.6%(33 ), SNS 1.0%(4 ), 1.3%(5 ). SNS SMS,. SNS SNS, N SNS 138(36.0%) SNS 142(37.0%) SNS 4(1.0%) SNS 33(8.6%) 62(16.1%) 5(1.3%) 384(100%) 3. SNS SNS 1, 5 5.,
112 4 SNS(Social Network Service) 109 SNS 3.43, SNS 3.23, SNS 3.12, SNS SNS, SNS (F =12.755, p<.01)., (Scheffe) SNS SNS SNS SNS, SNS SNS SNS SNS * p<.01 F * SNS ( ) ( ) SNS 3.43(.690) a SNS 3.23(.698) b SNS 3.12(.782) c SNS 2.98(.743) d 3.25(.726) Scheffe, a b, a c, a d, b d (p<.05).
113 110, SNS, SNS. SNS SNS. SNS.. 1, 5 5, 3.10(.843) SNS SNS ( ) N SNS 164(30.7%) SNS 160(29.9%) SNS 23(4.3%) SNS 51(9.5%) 10(1.9%) 127(23.7%) SNS. SNS 30.7%(164 ), SNS 29.9%(160 ). SNS
114 4 SNS(Social Network Service) %(23 ), SNS 9.5%(51 ). 23.7%(127 ) SNS.. SNS, SNS., 45.4%(193 ), 34.1%(145 ). 13.9%(59 ), 6.1%(26 ), 0.5%(2 ) ( ) N ( ) 145(34.1%) 193(45.4%) 59(13.9%) 26(6.1%) 2(0.5%). SNS SNS. SNS 17.7%(29 ), 82.3%(135 ), SNS 28.1%(45 ), 71.9%(115 ), SNS
115 %(5 ), 78.2%(18 ). SNS 15.7%(8 ), 84.3%(43 ), 30%(3 ), 70%(7 )., SNS, SNS 29(17.7%) 135(82.3%) 164(100%) SNS 45(28.1%) 115(71.9%) 160(100%) SNS 5(21.8%) 18(78.2%) 23(100%) SNS 8(15.7%) 43(84.3%) 51(100%) 3(30%) 7(70%) 10(100%) %(129 ), 68.5%(280 ),, 47.2%(193 ), 52.8%(216 ). 33.3%(136 ), 66.7%(273 ), 80.4%(329 ), 19.6%(80 ). 16.9%(69 ), 83.1%(340 ), 28.9% (118 ), 71.1%(291 ).
116 4 SNS(Social Network Service) 113,,,. 1/3, (31.5%) 280(68.5%), 193(47.2%) 216(52.8%) 136(33.3%) 273(66.7%) 329(80.4%) 80(19.6%) 69(16.9%) 340(83.1%) 118(28.9%) 291(71.1%) 4 SNS SNS 4 SNS SNS. SNS,,,.
117 SNS SNS SNS, ( ), ( ),. 5.. (α).814. SNS, SNS 3.38, SNS. SNS 3.30, SNS 3.27, SNS SNS, (F =12.558, p<.001)., (Scheffe) SNS SNS. SNS SNS SNS * p<.05 F *
118 4 SNS(Social Network Service) SNS ( ) ( ) / ( ) / SNS SNS SNS SNS 3.38(.778) 3.25(.799) 3.01(.871) 3.29(.804) 3.36(.861) 3.22(.789) 2.95((.877) 3.31(.876) 3.62(.817) 3.42(.836) 3.29(.886) 3.31(.859) 3.38(.778) a 3.27(.805) b 2.67(.985) c 3.30(.803) d Scheffe, a c (p<.05). 2. SNS,, 5., (α).903,. SNS SNS 2.83, 2.81, SNS(2.75) SNS(2.25)., SNS (F =1.518, p=209).
119 SNS ( ). SNS SNS SNS SNS 2.83(.975) 2.76(.990) 2.52(.975) 2.94(.931) 2.85(.982) 3.01(1.107) 2.85(.925) 3.19(.968) 2.69(.917) 2.70(.962) 2.70(.941) 3.06(1.050) 2.83(.975) 2.75(1.005) 2.25(.866) 2.81(.932) 3. SNS SNS,,, 3 5. (α).890, SNS., SNS SNS 3.82, SNS 3.40 SNS., SNS (F =12.558, p<.001). (Scheffe) SNS SNS SNS, SNS SNS
120 4 SNS(Social Network Service) 117 SNS. SNS SNS SNS SNS SNS * p<.01 F * SNS ( ) SNS SNS SNS SNS 3.45(.753) 3.86(.790) 3.04(.870) 3.73(.714) 3.41(.791) 3.72(.819) 3.13(.833) 3.80(.754) 3.63(.763) 3.67(.777) 3.21(.793) 3.73(.124) 3.48(.774) a 3.40(.788) b 3.77(.700) c 3.82(.744) d Scheffe, a c d, b c d (p<.05). 4. SNS,,
121 118,,,, 5 5. (α).789,., 3.76,, 3.64, 3.33, 3.45, SNS ( ) ( ) 3.76(.759), 3.64(.816) 3.33(.869) 3.45(.842) 3.75(.812),, 5
122 4 SNS(Social Network Service) 119. (α).791., 3.64, 3.41, 3.24, 3.69, 3.58, 3.86, ( ) ( ) 3.64(.802) 3.41(.856) 3.24(.891) 3.69(.770) 3.58(.740) 3.86(.810) 3.27(.815) 5.,,,
123 120, 4 5., (α).815. SNS 3.52, SNS 3.45, SNS (3.31) SNS., SNS (F =2.487, p=.059) SNS ( ) SNS SNS SNS SNS 3.43(.780) 3.11(.843) 3.10(.873) 3.40(.900) 3.69(.799) 3.45(.906) 3.44(.855) 4.02(.831) 3.07(.957) 2.94(.967) 2.64(.952) 3.00(.963) 3.32(.869) 3.33(.900) 3.01(.799) 3.73(.920) 3.45(.825) 3.31(.900) 3.52(.814) 3.30(.928), SNS,, SNS.
124 4 SNS(Social Network Service) 121 SNS SNS,,, SNS SNS. SNS SNS SNS SNS SNS.516*.448* R².266 SNS SNS.544*.540* R².296 SNS SNS R².064 SNS SNS.402** R².162 SNS.516*.667* R².266* SNS.538*.456* R².289*.336**
125 122 SNS SNS SNS SNS R².049 SNS SNS R².003 SNS.510*.496* R².260* SNS.496*.526* R².246* SNS R².013 SNS R² *.452*.343*.385* R².194*.118* *.613*.456*.607* p<.01* p<.05** R².278*.208*
126 CMC 2 CMC.,..,, (bandwidth) (Daft, Lengel, 1984), (Trevino, Lengel, Bodensteiner, Gerloff, & Muir, 1990).,,,.,. CMC.. SNS,,,.
127 124,.,.. SNS.,,,,, SNS.,,,,.. SNS. SNS. CMC,..,..
128 5 125,,., (Walther, 1993),, 8).., ( ) (Walther, 1996),,.,. (socio contextual cues).,,, (Short et al., 1976). 8),.
129 126, (Short, Williams, & Christie, 1976).,,... SNS,,., SNS (Kim & Yun, 2007).,,,.,,.,,..
130 5 127?.. CMC. 2,.,.,,,,,,..,,,. 1 1,,.....
131 128,...,..,.,,. (unfollow) (weak tie, Putnam, 2000),. PC.,.,, 1.
132 ,..,,...,.,..,,.,,.,
133 이용동기 s 정보적동기-정보습득동기 -정보유통동기 s 사회적동기-이슈파악동기 -여론형성동기 s 대인적동기-관계형성동기 -소통/ 대화동기 메시지생산 s 사회적이슈 s 관심주제 s 소소한일상사 마이크로블로그특성 s 콘텐츠 -가벼운콘텐츠 -다양한 / 유용한콘텐츠 -실시간콘텐츠 s 서비스 -확장성 -pc와모바일의연계 s 효과 -정보파급력 -개방형대화 / 소통 -인맥형성 메시지이용 s 리스트관리 - 정보많은트윗 - 관심주제트윗 - 맞팔 / 지인 s 현재글읽기 대인관계형성 + 상대방정보가풍부한만남 + 관계형성의선택권이있는만남 + 편견없는만남 / 부담없는만남 - 약한결속 - 감정전달의어려움 정보공유를통한집단의견의확산,,,
134 5 131.,,.,.,,. 3 SNS SNS SNS SNS. SNS SNS SNS, SNS, SNS. 3 SNS. SNS. SNS, SNS, SNS, SNS., SNS SNS.
135 132 SNS, SNS SNS, SNS. SNS, SNS. SNS., SNS 140,., SNS SNS..,,..,,. SNS. SNS SNS,. SNS.
136 5 133, SNS,,. SNS SNS ,., SNS SNS. SNS. SNS SNS SNS.. SNS SNS. SNS,. SNS SMS,. SNS,..,.. SNS SNS
137 134., SNS, SNS. SNS 140. SNS,., SNS, SNS..,,. 1/3, SNS SNS SNS SNS / / < > > < < SNS SNS SNS SNS
138 ,..,.. (Mill,, 2007).,,.,....
139 136...,....,,,..,,....,...,.
140 ,.,,..,,.,.,,,..,,..,,.
141 138.,, (, 2009)..,...
142 139, (interactivity) :, 21-2, , ;,, 19-2, , CMC(Computer Mediated Communication),, 46, 4, , CMC,, 49, 4, 2005., : (Mediated Interpersonal Communication),, 50, 3, 2006.,, UCC; UCC,, 25-2, 2008., :,, 1998.,,, 1998.,., 50, 2, 2006.,,, 44, 2, , :,,, 2-1, ,,, , UCC : UCC UCC
143 140,, 25-2, ,, UCC,, 25-2, ,,, 2004.,,, 8-3, 1998., (Social Media), 2009 Social Communication Media, ,, 2003., UCC : UCC,, 7-3, ,, 1998., KISDI :,, 2008.,,,, Journal of Information Technology Applications & Management, 14-2, , :,, 44-4, ,, 1, 1-2, ,,, weekly, LG business Insight, Biocca, F., Burgoon,. J., Harms, C., Stoner, M., Criteria and Scope conditions for a
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