About This Report SK C&C Business Areas SK C&C SK C&C GRI G4 SK C&C. Main Solutions & Services 2015 SK C&C GRI(Global Reporting Initiative) 20

Transcription

1 Happiness with SK C&C 2015 SK C&C Sustainability Report

2 About This Report SK C&C Business Areas SK C&C SK C&C GRI G4 SK C&C. Main Solutions & Services 2015 SK C&C GRI(Global Reporting Initiative) , GRI G4 Comprehensive, 3. UNGC COP (Communication on Progress). Content Index 60~ SK C&C, SK C&C 9. SK C&C.., () SK C&C ~ SK C&C 사업소개바로가기

3 Happiness with SK C&C 2015 SK C&C Sustainability Report CEO p. 2 Company Overview p. 4 p. 5 p. 6 p. 8 Our Material Issues 03. Winning with our Biz Partners p.30 Our Material Issues 01.Sustainable Value Creation p People and Culture p Winning with our Biz Partners p Toward Zero Emission p Social Investment p. 40 Governance p. 47 p. 50 p Sustainable Value Creation p Toward Zero Emission p.34 Performance Summary p.54 p.55 p.57 Appendix GRI G4 Content Index p. 60 External Assurance Report p. 64 Greenhouse Gas Verification Report p. 66 p. 67 UN Global Compact, Membership, Awards and Recognition p People and Culture p Social Investment p.40

4 2 SK C&C Sustainability Report CEO 메세지, 2015 SK C&C. 24 SK C&C IT. SK C&C IT/ICT., IT. IT Global, 5.4%, 20.6%. (UN Global Compact) 10,., (Dow Jones Sustainability Indices) World 3 Global. SK C&C, SK C&C. SK C&C. IT, Global Global. IT,.. / Big Data IT BM Global,. Value-add Global, Global. Mobility, IoT, Cloud, Big Data IT/ICT Trend In-organic Portfolio. SK C&C. SK C&C Creativity..,,. SK C&C. SK C&C.,,., SK C&C. SK C&C IT. IT.. SK C&C SK C&C 박정호

5 4 SK C&C Sustainability Report Company Overview 지속가능경영전략 SK C&C , IT, IT. IT Biz,., 2 4, % 2,715, 3 (Dow Jones Sustainability Indices) World 3 SK C&C 지속가능경영의근간, SKMS (SK Management System) 1979 SK SKMS SK, SK. SK C&C SKMS '.,,, '. ESG(Environment, Social, Governance) A. SK C&C,,,,. Vision 창의와도전정신으로고객을위한가치창출 Vision 모든이해관계자의지속적행복창출 Happiness with SK C&C 성장전략및서비스포트폴리오 SK C&C 20, IT, IT Trend Cloud, IoT, Big Data., Global Partnership Global. 지속가능경영전략방향 SK C&C SK SK C&C 6. Sustainable Value Creation,,. / Governance People & Culture /, /. IT,.. Toward Zero Emission Winning with Our Biz Partners IT IT Tech/Biz Partnership IT/ICT - - IT Tech/Biz IT/ICT - Partnership Global Social Investment - - / / Biz Model - - IT IT Happy Hompany IT - Line up B2C SKMS / /

6 6 SK C&C Sustainability Report 이해관계자참여 SK C&C 와이해관계자 SK C&C,,,,,, 6, SK C&C. SK C&C.. SK C&C,,. SK C&C l l IT l l,, / / - IT -, / -, / (SLA) VoC - IT /, 1:1 IT, 1:1,, u Symphony, C.I (Creative Innovator), BP, MBWA,,, - -, / - - CEO / / l l l - ( ) - ( ) - (C.I (Creative Innovator) ), - ( ) l l l l NGO NGO l - (,, 8 ) / - ( ) - IT (IT, IT ) - ' ' / - - ( ) SK C&C. 1:1 ( u Symphony. SK C&C,. 1:1,,, u Symphony,,,, 43 %.

7 8 SK C&C Sustainability Report 중요성평가 SK C&C. GRI G4, SK C&C (Significance) (Influence). GRI G4 GRI(Global Reporting Initiative) 4 중요성평가매트릭스 중요성평가결과분석, SK C&C (Materiality),,,. Impact Significance HIGH MID LOW 중요성평가및보고내용선정프로세스 Step 1. / / / / /CRM/ * MID, LOW Impact Influence Step 2. IT/ / - SK C&C 2 4,260, 2,715 Global Leading Company..,,,., IT. SK C&C,,. IT.,,.,, SK C&C., SK C&C. IT,. GRI G4 Aspect List,,, / (GRI G4 46 Aspect, 3 ) Step 4. Step.1 (Significance) (Influence) Significance SK C&C Influence SK C&C, SK C&C.,,,,. SK C&C.,, SK C&C.,,. IT SK C&C. Step 3.,, - 6~7 ' ',. SK C&C,,.

8 10 SK C&C Sustainability Report Sustainable Value Creation SK C&C Global Leading Company.,. - / (CRM)/ IT/ - / 고객가치 IT IT.. SK C&C. Impacts :,, Our Commitment SK C&C, IT Trend Value., IT,, VoC Tool. 1 Goal & Evaluation VoC / Follow up (2) Follow up 128 IT SL Data R&R VoC 고객만족도제고 프리미엄서비스 IT,. IT SK C&C 1999 IT.., SK C&C 12 IT Biz, Basic(Biz, ), IT, Biz. Follow up, Biz. SK C&C (Biz),.,,, /, /,., 1 Recognition Value (Premium Service Frame),.

9 12 SK C&C Sustainability Report 서비스품질관리 SK C&C, 8., (SLA, Service Level Agreement),. 8:,,,,,,, ITIL(IT Infrastructure Library) % (SLMS). SLA (, ), SL(Service Level), SL,. ITIL: IT IT. ITIL (SLA), SLA,. SLA SLA,. (SLA) SLM. SL(Service Level) SL Input SLA SOW End No Yes SOW : Statement of Work SLA SLA / Yes SLMS SL No Output SLA SL Credit Earn back SLM. SL,.,. 사회적가치향상 IT IT IT (ITversiade) (TIMS: Total Integration Management System).,, 5., 2015U (FISU) IT. GovNet (Backbone), , Digital Bangladesh Vision IP TOSS (Total Operating Support System) ICT, SK C&C ICT. CCTV,, 1, CCTV. 250km, CCTV., CCTV,,, 10. ITS ITS 2015 ITS ITS.,,. ITS 15%. ITS CCTV,,,, ITS ITS ITS. GLOBAL LEADING COMPANY CCTV GovNet

10 14 SK C&C Sustainability Report 연구개발및혁신 SK C&C IT. SK C&C.. Impacts :,, Our Commitment SK C&C R&D. IT. Goal & Evaluation / R&D 프로세스 IT (/UI) & USIM ( 37, 22 ) ( 300, 30 ),, ( 18, 302 ) SKT NFC USIM ( ) MVNO Contact USIM ( EZ-Link) Mifare NFC USIM EMV, GlobalPlatform, Visa, MasterCard 60 조직및인력 R&D 주요활동및성과 SK C&C, m-,... 기업용솔루션 2001 SK C&C NEXCORE SI 600. NEXCORE., IT. NEXCORE,,,. NEXCORE NEXCORE ios PC (MADP, Mobile Application Development Platform). NEXCORE. NEXCORE APAC (Mulan),. NEXCORE NEXCORE Web SK C&C,,, (Launch),, SK C&C R&D Device. IT R&D.,,.,.,., Device. R&D - SI IT, - SK C&C - NEXCORE Device - Top Tier - R&D Alopex UI Platform (//) NEXCORE UI Alopex UI UI HTML5. UI Asset 2013 ',,,,, NEXCORE. NEXCORE NEXCORE. NEXCORE Code Inspector Test Manager,,,,,. SK. IT.

11 16 SK C&C Sustainability Report 연구개발성과관리 NEXCORE PMS(Project Management System) NEXCORE PMS SK C&C (,, ). Watz Eye Watz Eye, Cross-Platform. 스마트카드 Embedded, 3 GP 2.2 EMV, VISA, MasterCard. USIM, NFC USIM, NFC ese(embedded Secure Element), NFC on USIM NFC Contact USIM, M2M SIM. Smart Card Product SK C&C (IPR, Intellectual Property Rights),.. SK C&C, SK C&C.,. DATA NFC embedded SE Antenna Contact USIM,.. SWP Operation UI Dashboard NFC ese Chip ISO 7816 Contact USIM Streaming Software DB Map/GIS NFC SE USIM Ideation Incubation R&BD Server Engine M2M SIM Cellular Network M2M SIM Cellular Network M2M SIM Antenna NFC ese Chip NFC USIM SWP ISO 7816 NFC USIM 177 ICT ( ) IT (SI, OS, Cloud ) G/W M2M USIM NFC USIM _ JVM _ _ NFC On USIM / NFC On microsd (,, S/W ) /_ (Report format : PDF, HTML, Excel ) _ _ ISO 7816 Amp Dual I/F Chip NFC USIM SD ( ) R&D

12 18 SK C&C Sustainability Report IT 보안및개인정보보호 IT.,. IT SK C&C. Impacts :, Our Commitment SK C&C, SK C&C.. ISMS ISMS(Information Security Management System) KISA( ),. SK C&C ISMS 개인정보관리체계 SK C&C, (DB, DB ). ", /." Goal & Evaluation / / / Zero ISO27001 (/), ISMS / " / /. " " /." "." 정보보안관리체계 SK C&C.,,. / Level 1 Level 2 Level 3 Level 4, ISO27001 ISMS. ISO27001 ISO27001,,,,,,, 11, IT ISO27001, 2012 SK C&C., SK C&C. SK C&C People Assets IT Integrated Zero SK C&C.. 1., (, OS ) SK C&C. SK TFT SK SK. / ",, /." ",,." SK C&C ( 1), ( 1), ( 1)., (, OS ). SK.. Web Application Web Server / WAS /,, e Config. / / WEB / WAS / DB Config. / / / / DataBase / / DB /

13 20 SK C&C Sustainability Report People and Culture SK C&C. SK C&C SK C&C Happy Hompany,,,, SK C&C / 인재확보 SK C&C. SK C&C. Impacts :,, Our Commitment SK C&C,.,,. Goal & Evaluation ( ) 우수인재채용 SK C&C,.,, ( : ) 4,111 4,344 4,013 () ( : %) Motivation Retention / / /

14 22 SK C&C Sustainability Report 임직원의다양성 SK C&C.,,,,,,,. SK C&C Beyond Domestic., HR,.,, G-Group,. SK C&C,..,.. 행복한 Hompany SK C&C Hompany SK C&C. SK C&C..,,. 20%. SK C&C,., % 89% 85% 92% 96% 91% (OT : Over Time) SK C&C, MOVE(Motivation, Ownership, Value, Environment). MOVE, DJ 5.,,., OT Ambulance ( : %) ( :, %) 'Happy Hompany' Hompany: (Home) (Company) (08 ) SK C&C., 13. 1,666 84% 1, % Mini mini Case case Work & Life Balance SK C&C,,.. ' '., ,. - - / , - / / - - / u-symphony, - / - - Job Market - MOVE Project(Radio, TV ) - / - /Cafe4U/Tioom - Day/ - Cool Biz ' ' MOVE PJT

15 24 SK C&C Sustainability Report 안전하고건강한일터 SK C&C, 2012 (OHSAS 18001).,. SK C&C. 4 4,.,. SK C&C. SK C&C IT. 24, 365, ,, 62. ' ',. 2011,,., MBTI(Myers Briggs Type Indicator, ). SK C&C,,, ,., 인재육성 인재육성 SK C&C Passion, Innovation, Expertise 3, 'SK Values '.. SK C&C.. Impacts :,, Our Commitment SK C&C.. Goal & Evaluation / / IDP(Individual Development Plan) (99% ), ICT/ % KPI SK C&C,, SK SK Values. Mini Case SK C&C.. SK Value Top Passion / / VLS / / SK Value Biz () (%) Innovation, Expertise Reuse SK /, OJT/ IDP VLS: Virtual Learning System / OJT: On the Job Training

16 26 SK C&C Sustainability Report (IDP, Individual Development Plan) l SK C&C l SK C&C,. IT SK Values l SK C&C SK SK Manship Integrity SK Man. SK C&C,., 99%., New Tech /., IDP. New Comer l SK C&C SK,. SKMS SK Values.,,. l SK C&C,.,, ICT.,. l, () Open Lab Open Lab 1, Biz,,., SK. SK,,. Job Market l SK C&C 2013 Job Market. Job Market,., ( : ) 2, l SK C&C.,.,,,. l SK,., 12 10%. l SK C&C., SK. Values l SK Values,. SK Values, CEO. 성과평가및보상 SK C&C.. SK C&C KPI.. 1,,,,,. SK C&C., (,, ) Total Compensation SK C&C. IB(Incentive Bonus):, 1 Project Incentive : Project Incentive : Job Market,.,. 2013,,. Performance Evaluation 1 / / % Compentency Evaluation 1

17 28 SK C&C Sustainability Report 신뢰및소통문화 SK C&C.,.. Impacts :,, 임직원소통과참여 SK C&C..,. Our Commitment SK C&C.,. SK C&C. Goal & Evaluation / 9 C.I. (Creative Innovator) 5 Bottom-up,. SK C&C 2013, (Bottom-up) OT,. SK C&C 협력적노사문화, SK C&C. SK C&C, SK C&C.,.,., u-symphony SK C&C, 9, 18.,. 1 1,,,,,,, 2013/ (7) 2013 OT (13) u-symphony SK C&C u-symphony CEO u-symphony,.. C.I.(Creative Innovator) SK C&C C.I.. C.I.. C.I.,,..,, Idea Republic 2013 u-symphony,. (1).,,. Idea Republic 157, 10%.

18 30 SK C&C Sustainability Report Winning with our Biz Partners SK C&C IT. IT,. - / Win Win 환경추구.,,, SK C&C. Impacts :,,, Our Commitment SK C&C.,,,. Goal & Evaluation 40% / 19 26,652 동반성장정책 SK C&C,.,,.. SK C&C,.,. Biz Partner "" (CEO ) SK C&C Program " ", / " "

19 32 SK C&C Sustainability Report 동반성장프로그램 협력회사의지속가능경영 SK C&C,,, 8, 21 SK C&C. () - / / Comm. - BP - MBWA - - CEO.,.,, % 1,., BP(Biz Partner). ( : ) / - SK C&C, - R&D - - (,, ) / - SK - SK C&C - IT / ( FM ) Program - BP Real Voice /, 112 SK C&C 3, BP,,. SK C&C R&D. 4., ( ) SK C&C,,,., 'SK ' ' '. SK SK C&C CEO MBA e-learning SK C&C VLS CEO MBA 53 (92 ) 84 (133 ) BP 3. () , SK C&C, SK C&C Partnership,.,. BP, BP, BP. BP SK C&C,. BP BP SK C&C, BP. BP,, SK C&C SK C&C Biz. () : H/W S/W, N/W, PC, :,, Mini Case Win-Win Biz Idea Festival SK C&C Win- Win Biz Idea Festival. Win-Win Biz Idea Festival 90, 5. SK C&C.,,,. / : (/ CSR ), ( / ) /,,,,??? /??????

20 35 04 Toward Zero Emission SK C&C / 친환경경영,,. IT. SK C&C. Impacts :,, Our Commitment SK C&C 5.,. Goal & Evaluation ISO Green DC A+ 친환경경영전략 SK C&C 5,. SK C&C SK C&C,,,,,. SK C&C, //. SK C&C 2, TF HR. 2 IT,,, HR TF. 2 - // //. -,,, //,,. - // // //. TF HR

21 36 SK C&C Sustainability Report 친환경경영의지속적추진 SK C&C,, SK C&C 2012 ISO IT SK C&C SK SK Happy Express. SK C&C. SK C&C SK,. Carbon Disclosure., Project(CDP) l IT. LED... l ISO14001 (ISO) (TC 207) 'ISO '. ISO 14001,,. LED 1, tCO 2 e. Cafe4U l Cafe4U SK C&C,. IT. SK C&C. SK C&C. SK C&C (QHSE Manager) l SK C&C QHSE(Quality, Health, Safety, Environment),. QHSE Scope3,..,. l IT. SK C&C, l.,, Mini Case Input Mitigation Output SK C&C IT /. (LNG) 204,385 m 3 60,435 Mwh () 87 Mwh 175Mwh 29,143 tco2e m, 4,725 gcal () 3,052 () 121,479, () 121, % 248TOE, 1.

22 38 SK C&C Sustainability Report 친환경사업활동 SK C&C IT,. (EMS), (ESS), (ARM) IT,. SK C&C 60,243(18,224) 2.,,,,, 6. GREEN CITY, GANGNEUNG ( ) ( ) ( ) (BEMS, //) ( ) ( ) ( ),. 3, PV(Photovoltaic) 492kwh, 180,000kwh, SK C&C kwh (ESS, Energy Storage System) ESS.,,,, SK C&C EMS ESS.,,, (AMR, Automatic Meter Reading),,. TV IHD(In Home Device),. 48. SK C&C.,. SK C&C,, Containment. ESS(Energy Saving Solution) 3,000MWh, 1,272tCO 2 e A+ 1 'Green DC'. SK C&C Containment. SK C&C 7 'Green Supex'. 14,500, 7.0, 0kg/..,,. 24, 2, 3.,,.,,,. 'Green Supex' 1 1~2 / (/) 2 Cable ( ) 3 50% ( ) 4 5 OA (, ) 6, 1 (2, 3 ) 7 (Test, ).,,,.

23 40 SK C&C Sustainability Report Social Investment SK. SK C&C IT, IT, 지역사회의성장과나눔.. Impacts :,, Our Commitment SK C&C. IT, IT,,. SK C&C SK C&C. Goal & Evaluation IT Social Value IT 5 IT 45, 2, ,833, 915/ 사회공헌전략체계 SK C&C. ' ' IT. IT Social Value - - IT - IT - () /

24 42 SK C&C Sustainability Report 진정성이있는임직원자원봉사 SK C&C CEO., IT IT,,, SK C&C, IT....,, SNS 10. SK C&C - :, (38) - : (47) - : (67) - : (18) 1,. - SNS -..,,. - : (30) - : / (20) - IT : (26). Needs Needs IT IT SK C&C IT. 5 1,690, IT. IT : (99, 30) - : (30) - IT : (20) - : (45). - PC : (57) - : (14) - : SK, (34) IT 업과연계한 Social Value 제고 SK C&C IT IT IT IT. 4 ( 3) 4 ( 1) 2 (/) 2 ( 3) 4 ( 3) % Process Step 1 Step 2 Step 3 Step 4 / / 8 SK C&C 2005,, 2010 ' ' PC ( : ) IT. 2,806 Mini Case, ,500., PC ,464 2,364 SK C&C. 0.5cm,. 225.

25 44 SK C&C Sustainability Report Together with SK C&C 사회적기업 ( 재 ) 행복한웹앤미디어 SK C&C IT 2011 (). IT,. BALANCING Biz () () % (1).. ( 1) (1) 1(3) (3) (4) 2(4) l,. 2009, 4 7 2,300. l 1. l 4 SK C&C.. l l... l '' Self Leadership,. 1. l SK SK C&C SK,, SK. ( ) ,744 8,726 8, , ,090 - IT - IT (, ) - () SK Wellpay LH MOU ( 1) () SK T World (5) 2(3) (5) AUD MOU

26 46 SK C&C Sustainability Report Governance 투명한지배구조 이사회구성및현황 SK C&C Working BOD.,. SK C&C 2, 1 4 ( 57%).,,.,,,,. SK C&C SK C&C, SK C&C SUPEX NICE (,,, ) 1() 3(,, ) 3(,, ), : 5 ( 12 ) 2.7% 12.0% 0.1% 21.8% 19.9% 43.5%

27 48 SK C&C Sustainability Report 지속가능경영거버넌스 SK C&C 3 (,, )..,. SK C&C,. ()..,, CEO..., , , 2. 3.,....,,,,. SK C&C,. SK C&C.... CEO,,.,,. CEO,.,,.. SK C&C. SK C&C.,.. / Process ( ) SK C&C / 06/11 12/ % / (),,, % 98% / CSR Trend ( ) ( L/H/C) 1 2 3~4 /, Mind, DJSI,ESG /

28 50 SK C&C Sustainability Report 리스크관리 SK C&C,,. 윤리경영 (Ethic Management) SK C&C,,,,,. 통합리스크관리체계 SK C&C,,,,,,,,,,,, Infra,,.,...,. 사업리스크관리 Governance CFO RM Infra CEO RM RM Infra Ownership COO., SK C&C C(Code, Compliance, Consensus). SK C&C 3(Code, Compliance, Consensus),. (CODE) (Don'ts) CODE 3 (3C) COMPLIANCE CONSENSUS (COMPLIANCE) / (CONSENSUS) / / 2002~ ~ ~ ~ / ( ) -, -, - /FAQ - / ( ) CEO / - -,, SK C&C IT,,,.,,,,... RM / Hedging / Sourcing, RM RM 윤리규정 (Code) SK C&C 2003 Update, (Donts)..,,,, ,, // PC,, / 23,, / 33 //,. (Donts) SK C&C 2010 (Donts) (, ).

29 52 SK C&C Sustainability Report 제도 (Compliance) SK C&C CEO,.,,. SK C&C,. ( SK /, 1:1, ( ), ( ). Performance Summary SK C&C HR,,, BP(Business Partner) 4 Checklist 1.. Discipline Discipline Discipline 3 3 % /Discipline Discipline 11,,, 3, 공감대형성 (Consensus) SK C&C, /. SK C&C. Survey. SK C&C (Compliance Program). 4 / / /, - /, / / - 3 -, ( 1 ) / / ( 3)

30 54 SK C&C Sustainability Report 경제 ( : ) ( : ) R&D ( : ) ( : ) ,194, , , ,217 58,232 24, , , , ,486 83,675 27, , , ,421 65, ,780 13,624 () () 7,052 6,885 5, ,043 16,814 10, % ,196,810 4,304,593 4,379,911 3,299,356 3,391,718 3,314, , , , , , ,737 23,498 22,769 20,430 2,982 1, , , , ,266 5,390,861 5,292,930 5,307,039 1,188, , ,529 1,761,162 1,918,912 2,064,143 2,950,144 10, ,664 2,792,126 10, ,911 2,704,672 10, ,010 환경 110,759,185 32,544 2,981,791 3,126,460 3,178,899 2,440, ,500, ,585,433 16,934 2,440, ,500, ,602, (, Scope3 ) TJ () 2,241, , , , , ,429 8,574 2,301, ,193 98, , , ,208 4,449 2,425, ,542 38, , ,294 2, ,042 2, (,Scope3 ) TJ TJ TJ TJ TJ TJ TJ TJ TJ ( TJ TJ

31 56 SK C&C Sustainability Report 사회 Scope 1 tco2e ,013 4,344 4,111 Scope tco2e tco2e , , , Scope 2 tco2e 23,647 25,423 28,691 3,855 4,195 4,036 Scope tco2e tco2e , , , Scope tco2e 2,805 2,792 2, Upstream Scope1,2 & & tco2e tco2e tco2e tco2e tco2e tco2e , ,261 1, ,290 % Downstream &,,,,, tco2e % CDP(). p.74 Greenhouse Gas Verification Report ( ) % % % Ton 135, , ,479 Ton 5,858 5,915 3,052 % Ton Ton Ton % ,938, ,416,000 3,500,000 36,259,000 - % ,500,000-15,000,000 15,000,000 15,000,000

32 58 SK C&C Sustainability Report Appendix () () () () () % () % () % () % 12 () % () % () () () % () () () % ,237 2,363,572 95,023 2,464,235 98,328 2,806,202 % 41% 32% 27%

33 60 SK C&C Sustainability Report GRI G4 Content Index G4 : Full : Partial N/A: Not Applicable : Full : Partial N/A: Not Applicable G4 Indicator Coverage Page / Direct Answer External Assurance G4 Indicator Coverage Page / Direct Answer External Assurance G4-1 (CEO, ) pp.2~3 G4-34.,, p.49 G4-2, p.9 G4-35,, p.49 G4-3 G4-4, p.4 p.4 G4-36 G4-37,,,,,, p.49 p.49 G4-5 Business p.2 G4-38 pp.47~48 G4-6 Business pp.2~3 G4-39 p.47 G4-7 p.47 G4-40, p.48 G4-8 (,, ) Business pp.2~3 G4-9 p.54 G4-41 p.48 G4-10 G4-11 G4-12 G4-13 G4-14 G4-15,,,,,,, p.57 p.28 p.33 N/A p.68 p.68 G4-42 G4-43 G4-44 G4-45,,,,,,,,,,,,,,, ( ),,, p.49 p.48 p.48 p.49 G4-16 ( ) p.68 G4-17 G4-18 G4-19 G4-20 G4-21 G4-22 G4-23,,,, About this Report p.8 p.8 p.10,20,30,34,40 p.10,20,30,34,40 N/A N/A G4-46 G4-47 G4-48 G4-49 G4-50 G4-51 G4-52 G4-53,,,,,,,,, (,, ) ( p.49 p.49 p.49 p.49 p.49 p.48 p.48 p.48 G4-24 G4-25 G4-26 G4-27.,,. ( ). p.5 p.5 pp.5~6 pp.5~6 G4-54 G4-55 G4-56 ), ( ), ( ),,, Omission pp.51~52 G4-28 ( ) About this Report G4-57 G4-58, (,, ) p.52 p.52 G4-29 G4-30 (, ) About this Report About this Report : G4-31 p.69 G4-32, GRI,, G4-33,,,

34 62 SK C&C Sustainability Report G4 : Full : Partial N/A: Not Applicable : Full : Partial N/A: Not Applicable Aspect Materiality G4 Indicator Coverage Page / Direct Answer External Assurance Aspect Materiality G4 Indicator Coverage Page / Direct Answer External Assurance Material Aspect (DMA: p.10) Material Aspect (DMA: p.10) Material Aspect (DMA: p.10) EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 Business p.15 p.36 p.23 p.55 SK C&C / p.57 pp.12~13 pp.12~13 Non-material Aspect Material Aspect (DMA: p.25) LA6 LA7 LA9 LA10 LA11 Non-material Aspect LA12 Non-material Aspect LA13,,,,, (, ) 1 (, ) (, ) (,,, ) (, ) p.58 p.24 p.58 pp.26~27 p.27 p.57 SK C&C. Material Aspect (DMA: p.10) EC9 p.55 Non-material Aspect LA16,, p.7 Material Aspect (DMA: p.35) EN3 EN4 EN5 EN6 EN7 N/A p.55 Scope3, p.55 pp.37~39 p.39 : Material Aspect (DMA: p.31) Material Aspect (DMA: p.7) HR10 HR11 HR12,, p.33 p.33 p.7 EN8 p.56 Non-material Aspect EN9 : Material Aspect (DMA: p.35) EN10 EN15 EN16 EN17 EN18 EN19 Non-material Aspect EN23 Material Aspect (DMA: p.35) EN27 EN28 Non-material Aspect EN29 Non-material Aspect EN31 Non-material Aspect EN34 (GHG) (Scope 1) (GhG) (Scope 2) (GhG) (Scope 3) (GhG) (GhG) () (),, N/A p.56 p.56 p.56 p.56 p.56 p.56 p.56 pp.38~39 IT 0 p.56 p.7 Material Aspect (DMA: p.41) Material Aspect (DMA: p.52) Material Aspect (DMA: p.52) Material Aspect (DMA: p.52) Material Aspect (DMA: p.52) Non-material Aspect SO1 SO2 SO3 SO4 SO5 SO6 SO7 SO8 SO11,, (, /),,, p.42 p.52 p.58 p.52 p.7 : LA1 (,, ) p.57 : Material Aspect (DMA: p.21) Material Aspect (DMA: p.28) LA2 LA3 LA4 LA5 Non-material Aspect ( ) pp.22~23 p.23 p.28 p.24 Non-material Aspect Material Aspect (DMA: p.18) Non-material Aspect PR6 PR7 PR8 PR9,, ( ), 0 0

35 64 SK C&C Sustainability Report External Assurance Report SK C&C () SK C&C 2015 SK C&C ( ) 3. SK C&C. SK C&C GRI G4 Guideline Comprehensive Option. AA0AP S(2008). : SK C&C. SK C&C,,,,,, 6,,.. : SK C&C GRI G4 Guideline, ISO26000,,. AA0AS(2008) 1 Type1 ( (, ) Type2 (Significance) (Influence) ) (Moderate Level), AA0APS(2008) 2,,.,. GRI G4 Guideline :. SK C&C,,. SK C&C,.,. SK C&C,, Type1 (Moderate Level)..,. -. (KPI) SK C&C GRI G4 Guideline Comprehensive Option. - GRI G4 Guideline., (, ) AA0AS(2008) : AA0 Assurance Standard(2008), AccountAbility,, 2 AA0APS(2008) : AA0 AccountAbility Principles Standard(2008) AccountAbility AA0 AA0 AccountAbility.,,.

36 66 SK C&C Sustainability Report Greenhouse Gas Verification Report 인권성명서. SK C&C, SK C&C SK,,,.,,,, SK C&C IPCC Guideline, WRI GHG Protocol - ISO EPA optional emission from commuting, business travel and product transport - GHG Protocol Technical Guidance for calculating scope3 emission -,,,,, -, - -, -, - (International Labour Organization), (/ /) SK C&C, SK C&C. (Scope1,2,3), / : :, UN (Universal Declaration of Human Rights) (Guiding Principles on Business and Human Rights). SK C&C.

37 68 SK C&C Sustainability Report 2015 UN Global Compact SK C&C , UN Global Compact (UNGC). UNGC,,, UNGC,,, Global. 01:. 02:. 03:, 04:, 05:, 06:. / pp.67 / SK C&C (The Universal Declaration of Human Rights). p.28 p.67 / SK C&C. p.67 / SK C&C. p.22 7:, 8:, pp.35~39 pp.35~39 9:. pp.35~39 10:. pp.51~52 Membership Awards and Recognition Happiness with SK C&C 01 IT 2015 SK C&C SW , 343, 9 ()SK C&C Tel_ Fax_ _ ahnheajun@sk.com 06 DB IR ' ' _ _ ()SK C&C _ () 12 SM SDN/NFV SW FSC. (DJSI) World 3

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39 SK C&C Business Areas Main Solutions & Services

40 Company Overview 해외진출현황및지역별거점 Financial Highlight (, : ) : 24,260 : 2,715 : AA / A1 (,, ) SK C&C Beijing Co. Ltd SK C&C Shenyang Co. Ltd () 8 6. SK C&C Chengdu Co. Ltd 4 3. () ESSENCORE Limited 1 IT,, / 2 (), 3 () 4 ESSENCORE Limited / 5 SK C&C Beijing Co. Ltd System Integration, SOC/ICT 6 SK C&C Chengdu Co. Ltd System Integration, SOC/ICT 7 SK C&C Shenyang Co. Ltd System Integration, SOC/ICT 8 IT 9 IT 72 73

41 Business Areas IT 서비스 Consulting IT 서비스 System Integration SK C&C,,. Biz, IT New BM Biz Innovator, Business Value Knowledge Leader. SK,, ICT Mobility, IoT ICT, Biz. Finance SK C&C, Information Strategy Planning(ISP) Enterprise Architecture(EA), Smart Channel International Financial Reporting Standards(IFRS), Basel Compliance Total Service. NEXCORE SK C&C. Hi-Tech SK Hi-Tech Biz Value Chain Process Innovation(PI), Supply Chain Management(SCM), Manufacturing Execution System(MES). ICT Business Value. (Enterprise Data Warehouse, Customer Relationship Management ) Smart Channel Industry, SK Business,,, Supply Chain Management(SCM) IoT,.,, ICT Knowledge. Compliance IFRS, Capital Market Business System(CMBS), Basel, Anti-money Laundering(AML) Emerging Trend Fin-Tech, Open Banking, Smart Branch, Paperless

42 Business Areas IT 서비스 System Integration Public Social Overhead Capital(SOC) SK C&C IT., IT MENA, CIS, Global. Manufacturing Service SK C&C. Intelligent Transportation System(ITS) Advanced Transportation Management Systems(ATMS) Bus Information System(BIS) Enterprise Resource Planning(ERP) Transportation Management System(TMS) Advanced Traveler Information System(ATIS) Bus Management System(BMS) Strategic Enterprise Management(SEM) Customer Relations Management(CRM) Advanced Public Transportation Systems(APTS) Electrical Transportation System(ETS) Supply Chain Management(SCM) Product Life-cycle Management(PLM) Commercial Vehicle Operations(CVO), Sales and Operations Planning(S&OP) Manufacturing Execution System(MES) Warehouse Management System(WMS) Security, CCTV,,, / Enterprise Resource Planning(ERP) Supply Chain Management(SCM) :,,, CCTV, 119, :,,, / :,, IT : IT,, u-city, Enterprise Contents Management(ECM) Enterprise Knowledge Portal(EKP) SmartWork Solution Order Management System(OMS) Warehouse Management System(WMS) Transportation Management System(TMS) Point-of-sale(POS) & Sales Recording Module(SRM) ( ) : / :, Intelligent Building System(IBS) :,, CCTV,, u-engineering, u-service, / IT : Games Management System(GMS), Games Result System(GRS), Information Distribution System(IDS) Smart Campus / e-learning Plant IT /, / Automation, ICT

43 Business Areas IT 서비스 IT Outsourcing Telecommunication Media Semi-Conductor Specialization_ SK C&C,, NVIOS. SK C&C. Customer Care & Billing System(CCBS) Mobile Virtual Network Operator(MVNO) Solution Mobile Application & Solution (Enterprise Mobile Platform ) Network Engineering, Network Application Platform, Revenue Assurance System, Digital Multimedia Center(DMC),, HD 3D Baseband Head-end (IPTV/SO),,,, VOD Billing DTV/IPTV, Network Production System(NPS) Unified Communications, R&D,, IT. SK C&C IT IT. /, Energy Chemicals SK C&C IT.,. SK C&C,., LPG,,, MIS, e-hris, SKYBID, Portal, Routing Simulator, SK C&C Knowledge. IT, IT. 1) ERP (--) 2) CRM (CRM, BI, DW --) 3) SCM (, Optimization, -- ) 4) SHE (Safety, Health, Environment --) 5) Security (,, (/),, ) 6) Infrastructure (IDC, Cloud,, Call Center ) 7) Smart Working (, UC, ) 8) Smart Manufacturing (ICT,, Optimization ) 9) Big Data, IoT, Cloud

44 Business Areas IT 서비스 IT Outsourcing IT Trends 기반 New Biz IT DWDM 15, SAP ERP Mobility Platform 7 Node, PC Smart Device IT ERP Seamless,,. Device Mobility Total... SK. Unified Communications Data, Voice, Video IP C&C System Life Cycle. Cloud / //. SK C&C (, ) (, ) One Point Access,, Big Data Big Data, Biz Model., IT.,. IoT IT. Big Data Smart Factory, Sensing Healthcare. Site PC End User Computing Human Interface, PC,,, PC SK C&C O/S. Smart Card // Convergence Total.. Total Service.

45 Business Areas 보안서비스 온 / 오프라인유통,. /,,.,., ( SI,,. 반도체모듈,, PC (D, SD, USB ),, KLEVV., CCTV.

46 Business Areas 주요솔루션 경제가치창출 TOMS ITS Platform ( : ) IT 2,425,967 6,057 NFC USIM W-Shield Anti-Webshell USIM Webshell / 57, ,070 NEXCORE LEARNINGON / Life- Cycle e-learning 154,772 1,575,623 Watz Eye MDM 207,612 2,680,, / / Mobile Device Management 41,899 : l :,, l :,, :,, l : l : l :, :,, l :

47 SK C&C Business Areas Main Solutions & Services