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Happiness with SK C&C 2015 SK C&C Sustainability Report

About This Report SK C&C Business Areas SK C&C 2012 5. SK C&C GRI G4 SK C&C. Main Solutions & Services 2015 SK C&C GRI(Global Reporting Initiative) 2013 5, GRI G4 Comprehensive, 3. UNGC COP (Communication on Progress). Content Index 60~63. 1 1 12 31 SK C&C,. 2012 1 1 12 31 3. SK C&C 9. SK C&C.., 2013 5 () SK C&C.. 3. 64~65. 2015 SK C&C 사업소개바로가기

Happiness with SK C&C 2015 SK C&C Sustainability Report CEO p. 2 Company Overview p. 4 p. 5 p. 6 p. 8 Our Material Issues 03. Winning with our Biz Partners p.30 Our Material Issues 01.Sustainable Value Creation p. 10 02.People and Culture p. 20 03.Winning with our Biz Partners p. 30 04.Toward Zero Emission p. 34 05.Social Investment p. 40 Governance p. 47 p. 50 p. 51 01. Sustainable Value Creation p.10 04. Toward Zero Emission p.34 Performance Summary p.54 p.55 p.57 Appendix GRI G4 Content Index p. 60 External Assurance Report p. 64 Greenhouse Gas Verification Report p. 66 p. 67 UN Global Compact, Membership, Awards and Recognition p. 68 02. People and Culture p.20 05. Social Investment p.40

2 SK C&C Sustainability Report 2015 3 CEO 메세지, 2015 SK C&C. 24 SK C&C IT. SK C&C IT/ICT., IT. IT Global, 5.4%, 20.6%. (UN Global Compact) 10,., (Dow Jones Sustainability Indices) World 3 Global. SK C&C, SK C&C. SK C&C. IT, Global Global. IT,.. / Big Data IT BM Global,. Value-add Global, Global. Mobility, IoT, Cloud, Big Data IT/ICT Trend In-organic Portfolio. SK C&C. SK C&C Creativity..,,. SK C&C. SK C&C.,,., SK C&C. SK C&C IT. IT.. SK C&C 2015... 2015 4 SK C&C 박정호

4 SK C&C Sustainability Report 2015 5 Company Overview 지속가능경영전략 SK C&C 1991 4, IT, IT. IT Biz,., 2 4,260 20.6% 2,715, 3 (Dow Jones Sustainability Indices) World 3 SK C&C 지속가능경영의근간, SKMS (SK Management System) 1979 SK SKMS SK, SK. SK C&C SKMS '.,,, '. ESG(Environment, Social, Governance) A. SK C&C,,,,. Vision 창의와도전정신으로고객을위한가치창출 Vision 모든이해관계자의지속적행복창출 Happiness with SK C&C 성장전략및서비스포트폴리오 SK C&C 20, IT, IT Trend Cloud, IoT, Big Data., Global Partnership Global. 지속가능경영전략방향 SK C&C SK SK C&C 6. Sustainable Value Creation,,. / Governance People & Culture /, /. IT,.. Toward Zero Emission Winning with Our Biz Partners IT IT Tech/Biz Partnership IT/ICT - - IT Tech/Biz IT/ICT - Partnership Global Social Investment - - / / Biz Model - - IT IT Happy Hompany IT - Line up B2C SKMS / /

6 SK C&C Sustainability Report 2015 7 이해관계자참여 SK C&C 와이해관계자 SK C&C,,,,,, 6, SK C&C. SK C&C.. SK C&C,,. SK C&C l l IT l l,, / / - IT -, / -, - - - / - - - (SLA) - 8 - VoC - IT /, 1:1 IT, 1:1,, u Symphony, C.I (Creative Innovator), BP, MBWA,,, - -, / - - CEO / / l l l - ( ) - ( ) - (C.I (Creative Innovator) ), - ( ) l l l l NGO NGO l - (,, 8 ) - 4 - / - ( ) - IT (IT, IT ) - ' ' / - - ( ) SK C&C. 1:1 (http://www.skcc.co.kr/v2/customer/consultview.vw),,,,.,,, u Symphony. SK C&C,. 1:1,,, u Symphony,,,, 43 %.

8 SK C&C Sustainability Report 2015 9 중요성평가 SK C&C. GRI G4, SK C&C (Significance) (Influence). GRI G4 GRI(Global Reporting Initiative) 4 중요성평가매트릭스 중요성평가결과분석, SK C&C (Materiality),,,. Impact Significance HIGH MID LOW 중요성평가및보고내용선정프로세스 Step 1. / / / / /CRM/ * MID, LOW Impact Influence Step 2. IT/ / - SK C&C 2 4,260, 2,715 Global Leading Company..,,,., IT. SK C&C,,. IT.,,.,, SK C&C., SK C&C. IT,. GRI G4 Aspect List,,, / (GRI G4 46 Aspect, 3 ) Step 4. Step.1 (Significance) (Influence) Significance SK C&C Influence SK C&C, SK C&C.,,,,. SK C&C.,, SK C&C.,,. IT SK C&C. Step 3.,, - 6~7 ' ',. SK C&C,,.

10 SK C&C Sustainability Report 2015 11 01 Sustainable Value Creation SK C&C Global Leading Company.,. - / (CRM)/ - - - - IT/ - / - - - - 01-1 고객가치 IT IT.. SK C&C. Impacts :,, Our Commitment SK C&C, IT Trend Value., IT,, VoC Tool. 1 Goal & Evaluation VoC / Follow up (2) Follow up 128 IT SL Data R&R VoC 고객만족도제고 프리미엄서비스 IT,. IT SK C&C 1999 IT.., 2013. SK C&C 12 IT Biz, Basic(Biz, ), IT, Biz. Follow up, Biz. SK C&C (Biz),.,,, /, /,., 1 Recognition. 12. 2015 Value (Premium Service Frame),.

12 SK C&C Sustainability Report 2015 13 서비스품질관리 SK C&C, 8., (SLA, Service Level Agreement),. 8:,,,,,,, ITIL(IT Infrastructure Library) % (SLMS). SLA (, ), SL(Service Level), SL,. ITIL: IT IT. ITIL (SLA), SLA,. SLA SLA,. (SLA) SLM. SL(Service Level) SL Input SLA SOW End No Yes SOW : Statement of Work SLA SLA / Yes SLMS SL No Output SLA SL Credit Earn back SLM. SL,.,. 사회적가치향상 IT - 2015 2015 IT IT (ITversiade) (TIMS: Total Integration Management System).,, 5., 2015U (FISU) IT. GovNet (Backbone), 2012 1,2 6 360. Digital Bangladesh Vision 2021. IP TOSS (Total Operating Support System) ICT, SK C&C ICT. CCTV,, 1, CCTV. 250km, CCTV., CCTV,,, 10. ITS ITS 2015 ITS ITS.,,. ITS 15%. ITS CCTV,,,, ITS ITS ITS. GLOBAL LEADING COMPANY CCTV GovNet

14 SK C&C Sustainability Report 2015 15 01-2 연구개발및혁신 SK C&C IT. SK C&C.. Impacts :,, Our Commitment SK C&C R&D. IT. Goal & Evaluation / R&D 프로세스 IT (/UI) & USIM ( 37, 22 ) ( 300, 30 ),, ( 18, 302 ) SKT NFC USIM (2011 800 ) MVNO Contact USIM ( EZ-Link) Mifare NFC USIM EMV, GlobalPlatform, Visa, MasterCard 60 조직및인력 R&D 주요활동및성과 SK C&C, m-,... 기업용솔루션 2001 SK C&C NEXCORE SI 600. NEXCORE., IT. NEXCORE,,,. NEXCORE NEXCORE ios PC (MADP, Mobile Application Development Platform). NEXCORE. NEXCORE APAC (Mulan),. NEXCORE NEXCORE Web SK C&C,,, (Launch),, SK C&C R&D Device. IT R&D.,,.,.,., Device. R&D - SI IT, - SK C&C - NEXCORE Device - Top Tier - R&D Alopex UI Platform (//) NEXCORE UI Alopex UI UI HTML5. UI Asset 2013 ',,,,, NEXCORE. NEXCORE NEXCORE. NEXCORE Code Inspector Test Manager,,,,,. SK. IT.

16 SK C&C Sustainability Report 2015 17 연구개발성과관리 NEXCORE PMS(Project Management System) NEXCORE PMS SK C&C (,, ). Watz Eye Watz Eye, Cross-Platform. 스마트카드 Embedded, 3 GP 2.2 EMV, VISA, MasterCard. USIM, NFC USIM, NFC ese(embedded Secure Element), NFC on USIM NFC Contact USIM, M2M SIM. Smart Card Product SK C&C 177.. (IPR, Intellectual Property Rights),.. SK C&C, SK C&C.,. DATA NFC embedded SE Antenna Contact USIM,.. SWP Operation UI Dashboard NFC ese Chip ISO 7816 Contact USIM Streaming Software DB Map/GIS NFC SE USIM Ideation Incubation R&BD Server Engine M2M SIM Cellular Network M2M SIM Cellular Network M2M SIM Antenna NFC ese Chip NFC USIM SWP ISO 7816 NFC USIM 177 ICT ( ) IT (SI, OS, Cloud ) 131 44 2 G/W M2M USIM NFC USIM _ JVM _ _ NFC On USIM / NFC On microsd (,, S/W ) /_ (Report format : PDF, HTML, Excel ) _ _ ISO 7816 Amp Dual I/F Chip NFC USIM SD ( ) R&D

18 SK C&C Sustainability Report 2015 19 01-3 IT 보안및개인정보보호 IT.,. IT SK C&C. Impacts :, Our Commitment SK C&C, SK C&C.. ISMS ISMS(Information Security Management System) KISA( ),. SK C&C 2013. ISMS 개인정보관리체계 SK C&C, (DB, DB ). ", /." Goal & Evaluation / / / Zero ISO27001 (/), ISMS / " / /. " " /." "." 정보보안관리체계 SK C&C.,,. / Level 1 Level 2 Level 3 Level 4, ISO27001 ISMS. ISO27001 ISO27001,,,,,,, 11, 133. 2006 IT ISO27001, 2012 SK C&C., SK C&C. SK C&C People Assets IT Integrated Zero SK C&C.. 1., (, OS ) SK C&C. SK TFT SK SK. / ",, /." ",,." SK C&C ( 1), ( 1), ( 1)., (, OS ). SK.. Web Application Web Server / WAS /,, e Config. / / WEB / WAS / DB Config. / / / / DataBase / / DB /

20 SK C&C Sustainability Report 2015 21 02 People and Culture SK C&C. SK C&C SK C&C Happy Hompany,,,, SK C&C. - - - - - / - 02-1 인재확보 SK C&C. SK C&C. Impacts :,, Our Commitment SK C&C,.,,. Goal & Evaluation ( ) 우수인재채용 SK C&C,.,,. 2013 2012 ( : ) 4,111 4,344 4,013 () ( : %) Motivation Retention / / 16 64 3 17 /

22 SK C&C Sustainability Report 2015 23 임직원의다양성 SK C&C.,,,,,,,. SK C&C Beyond Domestic., HR,.,, G-Group,. SK C&C,..,.. 행복한 Hompany SK C&C Hompany.. 2013. SK C&C. SK C&C..,,. 20%. SK C&C,.,. 2012 2013 84% 89% 85% 92% 96% 91% (OT : Over Time) SK C&C, MOVE(Motivation, Ownership, Value, Environment). MOVE, DJ 5.,,., OT Ambulance. 18 2012 19 2013 18 ( : %) ( :, %) - - - - 'Happy Hompany' 12-12 - Hompany: (Home) (Company) (08 ) SK C&C., 13. 1,666 84% 1,399. 70%. 2012 2 96 50 74 2013 8 73 10 92 Mini mini Case case Work & Life Balance SK C&C,,.. ' '.,. 2013 6 8,. - - / - - - -, - / - - - - - - - / - - / - - - u-symphony, - / - - Job Market - MOVE Project(Radio, TV ) - / - /Cafe4U/Tioom - Day/ - Cool Biz - - - - ' ' MOVE PJT

24 SK C&C Sustainability Report 2015 25 안전하고건강한일터 SK C&C, 2012 (OHSAS 18001).,. SK C&C. 4 4,.,. SK C&C. SK C&C IT. 24, 365,. 2013.,, 62. ' ',. 2011,,., MBTI(Myers Briggs Type Indicator, ). SK C&C,,,. 2013.,.,.. 02-2 인재육성 인재육성 SK C&C Passion, Innovation, Expertise 3, 'SK Values '.. SK C&C.. Impacts :,, Our Commitment SK C&C.. Goal & Evaluation / / IDP(Individual Development Plan) (99% ), ICT/ % KPI SK C&C,, SK SK Values. Mini Case SK C&C.. SK Value Top Passion / / VLS / / SK Value Biz () (%) 79 80 125 2012 2013 98 99 Innovation, Expertise Reuse SK /, OJT/ IDP VLS: Virtual Learning System / OJT: On the Job Training

26 SK C&C Sustainability Report 2015 27 (IDP, Individual Development Plan) l SK C&C l SK C&C,. IT SK Values l SK C&C SK SK Manship Integrity SK Man. SK C&C,., 99%., New Tech /., IDP. New Comer l SK C&C SK,. SKMS SK Values.,,. l SK C&C,.,, ICT.,. l, () Open Lab. 2013 Open Lab 1, Biz,,., SK. SK,,. Job Market l SK C&C 2013 Job Market. Job Market,., ( : ) 2,240 82 522 l SK C&C.,.,,,. l SK,., 12 10%. l SK C&C., SK. Values l SK Values,. SK Values, CEO. 성과평가및보상 SK C&C.. SK C&C KPI.. 1,,,,,. SK C&C., (,, ) Total Compensation SK C&C. IB(Incentive Bonus):, 1 Project Incentive : Project Incentive :. 2 166 Job Market,.,. 2013,,. Performance Evaluation 1 / / % Compentency Evaluation 1

28 SK C&C Sustainability Report 2015 29 02-3 신뢰및소통문화 SK C&C.,.. Impacts :,, 임직원소통과참여 SK C&C..,. Our Commitment SK C&C.,. SK C&C. Goal & Evaluation / 9 C.I. (Creative Innovator) 5 Bottom-up,. SK C&C 2013, (Bottom-up). 2013 OT,. SK C&C 협력적노사문화, SK C&C. SK C&C, SK C&C.,.,., u-symphony SK C&C, 9, 18.,. 1 1,,,,,,, 2013/ (7) 2013 OT (13) u-symphony SK C&C. 2010 u-symphony CEO. 2012 u-symphony,.. C.I.(Creative Innovator) SK C&C C.I.. C.I.. C.I.,,..,, Idea Republic 2013 u-symphony,. (1).,,. Idea Republic 157, 10%.

30 SK C&C Sustainability Report 2015 31 03 Winning with our Biz Partners SK C&C IT. IT,. - / - 03-1 Win Win 환경추구.,,, SK C&C. Impacts :,,, Our Commitment SK C&C.,,,. Goal & Evaluation 40% / 19 26,652 동반성장정책 SK C&C,.,,.. SK C&C,.,. Biz Partner "" (CEO ) SK C&C Program " ", / " "

32 SK C&C Sustainability Report 2015 33 동반성장프로그램 협력회사의지속가능경영 SK C&C,,, 8, 21 SK C&C. () - / - - - / Comm. - BP - MBWA - - CEO.,.,, % 1,., BP(Biz Partner). ( : ) / - SK C&C, - R&D - - (,, ) 55 2012 / - SK - SK C&C - IT / - 4 - ( FM ) 80 2013 - - - Program - BP Real Voice /, 112 SK C&C 3, BP,,. SK C&C R&D. 4., ( ) 1. 2. 3 SK C&C,,,., 'SK ' ' '. SK SK C&C CEO MBA e-learning SK C&C VLS CEO MBA 53 (92 ) 84 (133 ) BP 3. () 36 8 1,195 316 10 1 8 1 1 3 1 SK C&C, SK C&C Partnership,.,. BP, BP, BP. BP SK C&C,. BP BP SK C&C, BP. BP,, SK C&C SK C&C Biz. () : H/W S/W, N/W, PC, :,, 244-22 222 215 5 22 188 459 5 44 410 Mini Case Win-Win Biz Idea Festival SK C&C Win- Win Biz Idea Festival. Win-Win Biz Idea Festival 90, 5. SK C&C.,,,. / : (/ CSR ), ( / ) /,,,,??? /??????

35 04 Toward Zero Emission SK C&C.. - - - / - 04-1 친환경경영,,. IT. SK C&C. Impacts :,, Our Commitment SK C&C 5.,. Goal & Evaluation ISO 14001 Green DC A+ 친환경경영전략 SK C&C 5,. SK C&C SK C&C,,,,,. SK C&C, //. SK C&C 2, TF HR. 2 IT,,, HR TF. 2 - // //. -,,, //,,. - // //. -. - //. TF HR

36 SK C&C Sustainability Report 2015 37 친환경경영의지속적추진 SK C&C,, SK C&C 2012 ISO14001 2013 IT SK C&C SK SK Happy Express. SK C&C. SK C&C SK,. Carbon Disclosure., Project(CDP) l IT. LED... l ISO14001 (ISO) (TC 207) 'ISO 14000 '. ISO 14001,,. LED 1,578 58.88tCO 2 e. Cafe4U l Cafe4U SK C&C,. IT. SK C&C. SK C&C. SK C&C. 2013 3. (QHSE Manager) l SK C&C QHSE(Quality, Health, Safety, Environment),. QHSE Scope3,..,. l IT. SK C&C, l.,,.. 2013. Mini Case Input Mitigation Output SK C&C IT /. (LNG) 204,385 m 3 60,435 Mwh () 87 Mwh 175Mwh 29,143 tco2e 136 150m, 4,725 gcal () 3,052 () 121,479, () 121,479 155.. 1% 248TOE, 1.

38 SK C&C Sustainability Report 2015 39 친환경사업활동 SK C&C IT,. (EMS), (ESS), (ARM) IT,. SK C&C 60,243(18,224) 2.,,,,, 6. GREEN CITY, GANGNEUNG ( ) ( ) ( ) (BEMS, //) ( ) ( ) ( ),. 3, 2. 382 PV(Photovoltaic) 492kwh, 180,000kwh, SK C&C kwh (ESS, Energy Storage System) ESS.,,,, SK C&C EMS ESS.,,, (AMR, Automatic Meter Reading),,. TV IHD(In Home Device),. 48. SK C&C.,. SK C&C,, Containment. ESS(Energy Saving Solution) 3,000MWh, 1,272tCO 2 e 3. 2013 10 A+ 1 'Green DC'. SK C&C Containment. SK C&C 7 'Green Supex'. 14,500, 7.0, 0kg/..,,. 24, 2, 3.,,.,,,. 'Green Supex' 1 1~2 / (/) 2 Cable ( ) 3 50% ( ) 4 5 OA (, ) 6, 1 (2, 3 ) 7 (Test, ).,,,.

40 SK C&C Sustainability Report 2015 41 05 Social Investment SK. SK C&C IT, IT,. - - - 05-1 지역사회의성장과나눔.. Impacts :,, Our Commitment SK C&C. IT, IT,,. SK C&C SK C&C. Goal & Evaluation IT Social Value IT 5 IT 45, 2,680 53 9,833, 915/ 사회공헌전략체계 SK C&C. ' ' IT. IT Social Value - - IT - IT - () / - - - - -

42 SK C&C Sustainability Report 2015 43 진정성이있는임직원자원봉사 SK C&C CEO., IT IT,,, SK C&C, IT....,,. 4. - - SNS 10. SK C&C - :, (38) - : (47) - : (67) - : (18) 1,. - SNS -..,,. - : (30) - : / (20) - IT : (26). Needs Needs IT IT SK C&C IT. 5 1,690, IT. IT 2013 3 14. 2015. 1. - : (99, 30) - : (30) - IT : (20) - : (45). - PC : (57) - : (14) - : SK, (34) IT 업과연계한 Social Value 제고 SK C&C IT IT. 2013 IT IT. 4 ( 3) 4 ( 1) 2 (/) 2 ( 3) 4 ( 3) - 180 160 80 460 810 300 2013 2013 2013 91% Process Step 1 Step 2 Step 3 Step 4 / / 8 SK C&C 2005,, 2010 ' ' 3.. 53. PC ( : ) IT. 2,806 Mini Case, 3 12 8,500., 12 270 PC. 2013 2012 2,464 2,364 SK C&C. 0.5cm,. 225.

44 SK C&C Sustainability Report 2015 45 Together with SK C&C 사회적기업 ( 재 ) 행복한웹앤미디어 SK C&C IT 2011 (). IT,. BALANCING Biz () () 2011.12.16 31 45% - - - (1).. ( 1) (1) 1(3) (3) (4) 2(4) l,. 2009, 4 7 2,300. l 1. l 4 SK C&C.. l l... l '' Self Leadership,. 1. l SK SK C&C SK,, SK. ( ). 2012 2013 7,744 8,726 8,742 54 72 75 1,180 776 1,090 - IT - IT (, ) - () 2012 12.21 SK 12.10 11.09 Wellpay 07.10 04.29 LH 02.28 1 02.10 MOU - - - 2013 ( 1) 12.17 () 10.26 2013 09.23 08.23 05.15 03.05 SK T World 02.19 2 12 1(5) 2(3) (5) 12.31 12.17 AUD MOU 12.15 9 10.28 09.24 8 06.25 7 03.25 6 02.19 3 12 31

46 SK C&C Sustainability Report 2015 47 Governance 투명한지배구조 이사회구성및현황 SK C&C Working BOD.,. SK C&C 2, 1 4 ( 57%).,,.,,,,. SK C&C SK C&C, SK C&C SUPEX NICE.03.21 2015.03.20 2015.03.20 2011.03.11 2015.03.20 2013.03.22 2012.03.23 4(,,, ) 1() 3(,, ) 3(,, ), : 5 ( 12 ) 2.7% 12.0% 0.1% 21.8% 19.9% 43.5%

48 SK C&C Sustainability Report 2015 49 지속가능경영거버넌스 SK C&C 3 (,, )..,. SK C&C,. ()..,, CEO..., 2012 2, 2013 4, 2. 3.,....,,,,. SK C&C,. SK C&C.... CEO,,.,,. CEO,.,,.. SK C&C. SK C&C.,.. / Process ( ) SK C&C / 06/11 12/08. 2012 13 46 % / (),,, 2013 14 12 42 44 95% 98% / CSR Trend ( ) ( L/H/C) 1 2 3~4 /, Mind, DJSI,ESG /

50 SK C&C Sustainability Report 2015 51 리스크관리 SK C&C,,. 윤리경영 (Ethic Management) SK C&C,,,,,. 통합리스크관리체계 SK C&C,,,,,,,,,,,, Infra,,.,...,. 사업리스크관리 Governance CFO RM Infra CEO RM RM Infra Ownership COO., SK C&C 2002 11 1 3C(Code, Compliance, Consensus). SK C&C 3(Code, Compliance, Consensus),. (CODE) (Don'ts) CODE 3 (3C) COMPLIANCE CONSENSUS (COMPLIANCE) / (CONSENSUS) / / 2002~2003 2004~2007 2008~2010 2011~ / (2002. 11) -, -, - /FAQ - / - 5 115 ( ) CEO / - -,, SK C&C IT,,,.,,,,... RM / Hedging / Sourcing, RM RM 윤리규정 (Code) SK C&C 2003 Update, (Donts)..,,,, 25 16 18,, // PC,, / 23,, / 33 //,. (Donts) SK C&C 2010 (Donts). 2013 (, ).

52 SK C&C Sustainability Report 2015 53 제도 (Compliance) SK C&C CEO,.,,. SK C&C,. (www.skcc.co.kr), SK /, 1:1, (02-6400-6262), (02-6400-0613). Performance Summary SK C&C HR,,, BP(Business Partner) 4 Checklist 1.. Discipline Discipline Discipline 3 3 % /Discipline Discipline 11,,, 3, 10 13.. 공감대형성 (Consensus) SK C&C, /. SK C&C. Survey. SK C&C (Compliance Program). 4 / / /, - /, / / - 3 -, ( 1 ) / / ( 3)

54 SK C&C Sustainability Report 2015 55 경제 ( : ) ( : ) R&D ( : ) ( : ) 2012 1,194,051 441,007 512,984 157,217 58,232 24,611 2013 988,337 259,061 491,644 126,486 83,675 27,471 927,128 246,017 460,421 65,286 141,780 13,624 () () 7,052 6,885 5,996 889 167 - - 27,043 16,814 10,229 1.11% 727 0 727 - - - 4,196,810 4,304,593 4,379,911 3,299,356 3,391,718 3,314,585 399,959 467,969 574,183 119,235 112,594 101,737 23,498 22,769 20,430 2,982 1,882 18 351,780 307,012 367,692-649 1,266 5,390,861 5,292,930 5,307,039 1,188,982 873,214 640,529 1,761,162 1,918,912 2,064,143 2,950,144 10,000 440,664 2,792,126 10,000 535,911 2,704,672 10,000 636,010 환경 110,759,185 32,544 2,981,791 3,126,460 3,178,899 2,440,368 349 2,500,364 440 2,585,433 16,934 2,440,717 13 2,500,804 13 2,602,367 14 (, Scope3 ) TJ 2012 497 2013 534 609 () 2,241,803 200,727 376,010 399,620 399,555 65 267,429 8,574 2,301,755 225,193 98,041 202,347 202,256 91 212,208 4,449 2,425,967 271,542 38,677 129,899 127,294 2,605 174,042 2,891 10 (,Scope3 ) 1 10 1 10 1 TJ TJ TJ TJ TJ TJ TJ TJ TJ 6 482 9 0.222 0.124 0.003 0.001 0.215 0.120 7 520 7 0.232 0.123 0.003 0.001 0.226 0.120 9 580 20 0.251 0.148 0.004 0.002 0.239 0.141 (http://dart.fss.or.kr/). 10 1 TJ TJ 0.004 0.002 0.003 0.001 0.008 0.005

56 SK C&C Sustainability Report 2015 57 사회 2012 2013 2012 2013 Scope 1 tco2e 288 368 452 4,013 4,344 4,111 Scope 1 10 1 tco2e tco2e 0.129 0.072 0.160 0.085 0.186 0.110 3,275 738 3,532 812 3,353 758 Scope 2 tco2e 23,647 25,423 28,691 3,855 4,195 4,036 Scope 2 10 1 tco2e tco2e 10.547 5.893 11.049 5.852 11.827 6.979 3,134 721 3,438 757 3,309 727 Scope tco2e 2,805 2,792 2,935 158 149 75 Upstream Scope1,2 & & tco2e tco2e tco2e tco2e tco2e tco2e 872 16 29 619 8 1,261 942 10 11 560 8 1,261 1,050 10 16 566 8 1,290 % 141 17 0.8 9 22 25 84 94 55 0.6 14 10 31 81 44 31 1.2 17 34 39 77 Downstream &,,,,, tco2e - - - % 15 590 7 285 5 221 2012 CDP(). p.74 Greenhouse Gas Verification Report 421 169 222 63 182 39 ( ) % % 8 8 10 10 4 5 2012 2013 % 7 8 2 Ton 135,737 131,788 121,479 Ton 5,858 5,915 3,052 % 4 4 3 Ton Ton Ton 2012 161 259 13 2013 145 94-155 134 3 % 2012 418 6 3 50 2013 359 4 1 25 332 5 1 20 2012 35,938, - 2013 31,416,000 3,500,000 36,259,000 - % 58 9 5 56 70 6 4 67 51 4 3 75-12,500,000-15,000,000 15,000,000 15,000,000

58 SK C&C Sustainability Report 2015 59 2012 2013 Appendix () 179 154 157 () 47 36 53 () 4 13 15 () 45 36 49 () % 2 8 10 () % 96 92 () % () % 12 () % 50 12 () % 74 73 2012 2013 2012 2013 () 2 4 0 99 72 55 () - 1 0 0-98 71 56 () % 0.06 0.14 0.00-105 77 53 () - 0.14 0.00 0.00-145 110 67 () 8 141 0-109 86 69 () - 0 0 0-90 65 48-78 56 51-65 43 47 2012 2013 2012 2013 510 951 905 1 12 10 8 % 37 37 57 89,237 2,363,572 95,023 2,464,235 98,328 2,806,202 % 41% 32% 27%

60 SK C&C Sustainability Report 2015 61 GRI G4 Content Index G4 : Full : Partial N/A: Not Applicable : Full : Partial N/A: Not Applicable G4 Indicator Coverage Page / Direct Answer External Assurance G4 Indicator Coverage Page / Direct Answer External Assurance G4-1 (CEO, ) pp.2~3 G4-34.,, p.49 G4-2, p.9 G4-35,, p.49 G4-3 G4-4, p.4 p.4 G4-36 G4-37,,,,,, p.49 p.49 G4-5 Business p.2 G4-38 pp.47~48 G4-6 Business pp.2~3 G4-39 p.47 G4-7 p.47 G4-40, p.48 G4-8 (,, ) Business pp.2~3 G4-9 p.54 G4-41 p.48 G4-10 G4-11 G4-12 G4-13 G4-14 G4-15,,,,,,, p.57 p.28 p.33 N/A p.68 p.68 G4-42 G4-43 G4-44 G4-45,,,,,,,,,,,,,,, ( ),,, p.49 p.48 p.48 p.49 G4-16 ( ) p.68 G4-17 G4-18 G4-19 G4-20 G4-21 G4-22 G4-23,,,, About this Report p.8 p.8 p.10,20,30,34,40 p.10,20,30,34,40 N/A N/A G4-46 G4-47 G4-48 G4-49 G4-50 G4-51 G4-52 G4-53,,,,,,,,, (,, ) ( p.49 p.49 p.49 p.49 p.49 p.48 p.48 p.48 G4-24 G4-25 G4-26 G4-27.,,. ( ). p.5 p.5 pp.5~6 pp.5~6 G4-54 G4-55 G4-56 ), ( ), ( ),,, Omission pp.51~52 G4-28 ( ) About this Report G4-57 G4-58, (,, ) p.52 p.52 G4-29 G4-30 (, ) About this Report About this Report : http://dart.fss.or.kr/dsaf001/main.do?rcpno=20150334391 G4-31 p.69 G4-32, GRI,, G4-33,,,

62 SK C&C Sustainability Report 2015 63 G4 : Full : Partial N/A: Not Applicable : Full : Partial N/A: Not Applicable Aspect Materiality G4 Indicator Coverage Page / Direct Answer External Assurance Aspect Materiality G4 Indicator Coverage Page / Direct Answer External Assurance Material Aspect (DMA: p.10) Material Aspect (DMA: p.10) Material Aspect (DMA: p.10) EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 Business p.15 p.36 p.23 p.55 SK C&C / p.57 pp.12~13 pp.12~13 Non-material Aspect Material Aspect (DMA: p.25) LA6 LA7 LA9 LA10 LA11 Non-material Aspect LA12 Non-material Aspect LA13,,,,, (, ) 1 (, ) (, ) (,,, ) (, ) p.58 p.24 p.58 pp.26~27 p.27 p.57 SK C&C. Material Aspect (DMA: p.10) EC9 p.55 Non-material Aspect LA16,, p.7 Material Aspect (DMA: p.35) EN3 EN4 EN5 EN6 EN7 N/A p.55 Scope3, p.55 pp.37~39 p.39 : Material Aspect (DMA: p.31) Material Aspect (DMA: p.7) HR10 HR11 HR12,, p.33 p.33 p.7 EN8 p.56 Non-material Aspect EN9 : Material Aspect (DMA: p.35) EN10 EN15 EN16 EN17 EN18 EN19 Non-material Aspect EN23 Material Aspect (DMA: p.35) EN27 EN28 Non-material Aspect EN29 Non-material Aspect EN31 Non-material Aspect EN34 (GHG) (Scope 1) (GhG) (Scope 2) (GhG) (Scope 3) (GhG) (GhG) () (),, N/A p.56 p.56 p.56 p.56 p.56 p.56 p.56 pp.38~39 IT 0 p.56 p.7 Material Aspect (DMA: p.41) Material Aspect (DMA: p.52) Material Aspect (DMA: p.52) Material Aspect (DMA: p.52) Material Aspect (DMA: p.52) Non-material Aspect SO1 SO2 SO3 SO4 SO5 SO6 SO7 SO8 SO11,, (, /),,, p.42 p.52 p.58 p.52 p.7 : LA1 (,, ) p.57 : Material Aspect (DMA: p.21) Material Aspect (DMA: p.28) LA2 LA3 LA4 LA5 Non-material Aspect ( ) pp.22~23 p.23 p.28 p.24 Non-material Aspect Material Aspect (DMA: p.18) Non-material Aspect PR6 PR7 PR8 PR9,, ( ), 0 0

64 SK C&C Sustainability Report 2015 65 External Assurance Report SK C&C () SK C&C 2015 SK C&C ( ) 3. SK C&C. SK C&C GRI G4 Guideline Comprehensive Option. AA0AP S(2008). : SK C&C. SK C&C,,,,,, 6,,.. : SK C&C GRI G4 Guideline, ISO26000,,. AA0AS(2008) 1 Type1 ( (, ) Type2 (Significance) (Influence) ) (Moderate Level), AA0APS(2008) 2,,.,. GRI G4 Guideline :. SK C&C,,. SK C&C,.,. SK C&C,, Type1 (Moderate Level)..,. -. (KPI) SK C&C.. -. - GRI G4 Guideline Comprehensive Option. - GRI G4 Guideline., (, ). -. -. -. 2015 04 000-81 1 AA0AS(2008) : AA0 Assurance Standard(2008), AccountAbility,, 2 AA0APS(2008) : AA0 AccountAbility Principles Standard(2008) AccountAbility AA0 AA0 AccountAbility.,,.

66 SK C&C Sustainability Report 2015 67 Greenhouse Gas Verification Report 인권성명서. SK C&C, SK C&C SK,,,.,,,, SK C&C - - - IPCC Guideline, WRI GHG Protocol - ISO14064 - EPA optional emission from commuting, business travel and product transport - GHG Protocol Technical Guidance for calculating scope3 emission -,,,,, -, - -, -, - (International Labour Organization),. - - - (/ /) SK C&C, SK C&C. (Scope1,2,3),. - - - - - / - 2015 4 10 : :, UN (Universal Declaration of Human Rights) (Guiding Principles on Business and Human Rights). SK C&C.

68 SK C&C Sustainability Report 2015 UN Global Compact SK C&C 2012 5 1, UN Global Compact (UNGC). UNGC,,, UNGC,,, 4 10. 10 Global. 01:. 02:. 03:, 04:, 05:, 06:. / pp.67 / SK C&C (The Universal Declaration of Human Rights). p.28 p.67 / SK C&C. p.67 / SK C&C. p.22 7:, 8:, pp.35~39 pp.35~39 9:. pp.35~39 10:. pp.51~52 Membership Awards and Recognition Happiness with SK C&C 01 IT 2015 SK C&C 02 03 SW 463-844, 343, 9 ()SK C&C 04 05 Tel_ 02-6400-5246 Fax_ 02-6400-0264 E-mail_ ahnheajun@sk.com 06 DB www.skcc.co.kr 07 08 09 10 11 IR ' ' _ 2015 4 _ ()SK C&C _ () 12 SM 13 14 SDN/NFV SW FSC. (DJSI) World 3

SK C&C Business Areas Main Solutions & Services

Company Overview 해외진출현황및지역별거점 Financial Highlight (, : ) : 24,260 : 2,715 : AA / A1 (,, ) 9 9. 5. SK C&C Beijing Co. Ltd 6 5 7 7. SK C&C Shenyang Co. Ltd 1 2 3 1. 2. () 8 6. SK C&C Chengdu Co. Ltd 4 3. () 8. 4. ESSENCORE Limited 1 IT,, / 2 (), 3 () 4 ESSENCORE Limited / 5 SK C&C Beijing Co. Ltd System Integration, SOC/ICT 6 SK C&C Chengdu Co. Ltd System Integration, SOC/ICT 7 SK C&C Shenyang Co. Ltd System Integration, SOC/ICT 8 IT 9 IT 72 73

Business Areas IT 서비스 Consulting IT 서비스 System Integration SK C&C,,. Biz, IT New BM Biz Innovator, Business Value Knowledge Leader. SK,, ICT Mobility, IoT ICT, Biz. Finance SK C&C, Information Strategy Planning(ISP) Enterprise Architecture(EA), Smart Channel International Financial Reporting Standards(IFRS), Basel Compliance Total Service. NEXCORE SK C&C. Hi-Tech SK Hi-Tech Biz Value Chain Process Innovation(PI), Supply Chain Management(SCM), Manufacturing Execution System(MES). ICT Business Value. (Enterprise Data Warehouse, Customer Relationship Management ) Smart Channel Industry, SK Business,,, Supply Chain Management(SCM) IoT,.,, ICT Knowledge. Compliance IFRS, Capital Market Business System(CMBS), Basel, Anti-money Laundering(AML) Emerging Trend Fin-Tech, Open Banking, Smart Branch, Paperless

Business Areas IT 서비스 System Integration Public Social Overhead Capital(SOC) SK C&C IT., IT MENA, CIS, Global. Manufacturing Service SK C&C. Intelligent Transportation System(ITS) Advanced Transportation Management Systems(ATMS) Bus Information System(BIS) Enterprise Resource Planning(ERP) Transportation Management System(TMS) Advanced Traveler Information System(ATIS) Bus Management System(BMS) Strategic Enterprise Management(SEM) Customer Relations Management(CRM) Advanced Public Transportation Systems(APTS) Electrical Transportation System(ETS) Supply Chain Management(SCM) Product Life-cycle Management(PLM) Commercial Vehicle Operations(CVO), Sales and Operations Planning(S&OP) Manufacturing Execution System(MES) Warehouse Management System(WMS) Security, CCTV,,, / Enterprise Resource Planning(ERP) Supply Chain Management(SCM) :,,, CCTV, 119, :,,, / :,, IT : IT,, u-city, Enterprise Contents Management(ECM) Enterprise Knowledge Portal(EKP) SmartWork Solution Order Management System(OMS) Warehouse Management System(WMS) Transportation Management System(TMS) Point-of-sale(POS) & Sales Recording Module(SRM) ( ) : / :, Intelligent Building System(IBS) :,, CCTV,, u-engineering, u-service, / IT : Games Management System(GMS), Games Result System(GRS), Information Distribution System(IDS) Smart Campus / e-learning Plant IT /, / Automation, ICT

Business Areas IT 서비스 IT Outsourcing Telecommunication Media Semi-Conductor Specialization_ SK C&C,, NVIOS. SK C&C. Customer Care & Billing System(CCBS) Mobile Virtual Network Operator(MVNO) Solution Mobile Application & Solution (Enterprise Mobile Platform ) Network Engineering, Network Application Platform, Revenue Assurance System, Digital Multimedia Center(DMC),, HD 3D Baseband Head-end (IPTV/SO),,,, VOD Billing DTV/IPTV, Network Production System(NPS) Unified Communications, R&D,, IT. SK C&C IT IT. /, Energy Chemicals SK C&C IT.,. SK C&C,., LPG,,, MIS, e-hris, SKYBID, Portal, Routing Simulator, SK C&C Knowledge. IT, IT. 1) ERP (--) 2) CRM (CRM, BI, DW --) 3) SCM (, Optimization, -- ) 4) SHE (Safety, Health, Environment --) 5) Security (,, (/),, ) 6) Infrastructure (IDC, Cloud,, Call Center ) 7) Smart Working (, UC, ) 8) Smart Manufacturing (ICT,, Optimization ) 9) Big Data, IoT, Cloud

Business Areas IT 서비스 IT Outsourcing IT Trends 기반 New Biz IT DWDM 15, SAP ERP Mobility Platform 7 Node, PC Smart Device IT ERP Seamless,,. Device Mobility Total... SK. Unified Communications Data, Voice, Video IP C&C System Life Cycle. Cloud / //. SK C&C (, ) (, ) One Point Access,, Big Data Big Data, Biz Model., IT.,. IoT IT. Big Data Smart Factory, Sensing Healthcare. Site PC End User Computing Human Interface, PC,,, PC SK C&C O/S. Smart Card // Convergence Total.. Total Service.

Business Areas 보안서비스 온 / 오프라인유통,. /,,.,., (www.ecophone4u.com),.. SI,,. 반도체모듈,, PC (D, SD, USB ),, KLEVV., CCTV.

Business Areas 주요솔루션 경제가치창출 TOMS ITS Platform ( : ) IT 2,425,967 6,057 NFC USIM W-Shield Anti-Webshell USIM Webshell / 57,368 392,070 NEXCORE LEARNINGON / Life- Cycle e-learning 154,772 1,575,623 Watz Eye MDM 207,612 2,680,, / / Mobile Device Management 41,899 : l :,, l :,, :,, l : l : l :, :,, l :

SK C&C Business Areas Main Solutions & Services