:,,.,. 456, 253 ( 89, 164 ), 203 ( 44, 159 ). Cronbach α=.83.91.,.,,..,,,.,. :,, (402-751) 253 E-mail : yspark@inha.ac.kr
..,.,.,. Bandura(1997),.,,,,., (,,, 2009), (,,,, 2014).?.,,,.. Bandura (1995) (Resiliency of self-efficacy). (,,, 2012). 10 4,,,,,.,.. (2009a),,,,.,. (2011)
,.,.,.. (,, 2009b),,.. (, 2011;,,, 2009).,,. /.,. (2008),,,,,.,.. (2012).,.,..,, Tsuda,,, Horiuchi(2009),
,.,. (,,, Tsuda, & Horiuchi, 2010).,.. (2006),.,.. (2009) (,, ) (,, ),.,,,,...., (2013),,, 2 1.,, 10 2 3.. (2010),.. (2012),.,
,.., (2009),,. 3,.,.,..,,., 3,., 1..,..,. 1. 1, (2009),,
., (2009),...., (2009),,.,. (2009a), (2009).,, (2009a). (2009a),.,..,.,. 520 ( 315, 205 ).. 456, 253 ( 89, 164), 203 ( 44, 159). 33.98, 30.68 38.10. 2.2%, 27.0%, 67.7%, 2.6%, 0.4%
2/3 ( : 3.6%, 39.1%, 54.2%, 2.4%, 0.8%, : 0.5%, 11.9%, 84.7%, 3.0%, 3.0%). 94.9%, 3.2%, 0.4%. 78.3%, 21.7%,. 5.,,,. (1999) 6 ( : )., 5 (,,,, ). Cronbach α 1.91.85.89.83.89.86.84.93.89.91.88.91.89.84.87. α=.85.91. Bandura(1995) Resiliency of self-efficacy 6., 5 (,,,, ) ( :,?). 1, Cronbach α.83.89., (2010) α =.80.81,, Tsuda,,, Horiuchi(2009) α=.90. (2011) α=.82.85. Fava, Ruggiero Grimley (1998) RISCI(Rhode Island Stress and coping Inventory) 7 ( : ). 1, 5 (,,,. ). Cronbach α.84.93 ( 1 ).
., 13 ( : )., 5 (,,,, ). 1, Cronbach α.91., 13 ( : ).. 5 ( ), Cronbach α.88 ( 1 )., (2009), 1 2 Cronbach α.81.93. 1. α =.908, α =.884, α =.91.., 15 ( : )., 5 (,,,, ). 1, Cronbach α.89.,. 10 ( : ),. 5 ( ). Cronbach α=.84 ( 1 )., (2009), 1 2 Cronbach α=.84.90.... 20.. SPSS 19.0, LISREL 8.80. 1
.,,.,, 2., r=.40,..,.,. 1, 2. 2, χ 2 =10.22 (df=3) p>.01. GFI=.984, AGFI=.920, NFI=.952, CFI=.964, RMR=.047 1.00.27*** 1.00.02 -.14* 1.00.19**.45*** -.13* 1.00.27***.40*** -.22***.48*** 1.00
.,, P=.44.,. P=.37,. 2 -.14, -.14., : P=-.1370 (p<.05), : P=-.1429 (p<.01).,,,.,. p<.05. 2 r=-.13 (p<.05), r=-.45 (p<.001) ( 2 ), P=.44,,. 3 2, 95% CI.27***.27*** - - -.04 - -.04 -.08.01.12*** -.12***.05.20.11*** -.11***.06.16 -.14* -.14* - -.45***.44***.01 -.00.02.40***.21***.19***.06.32 -.06 -.06 - - -.17** -.14** -.02 -.06.01.37***.37*** - - * p<.05, ** p<.01, *** p<.001
..40(p<.001),..21,.19.,.37(p<.001)..11,. -.17,. 3, t-value. t-value /..12 t-value 3.937(p<.001),.11 t-value 3.773(p<.001), -.14 t-value -2.191(p<.05), -.17 t-value -2.897(p<.01). 4., r=.40,,.,,,..,., ( 2 ), 4. 3. 3, χ 2 =5.73 (df=3), p>.05. 1.00.22** 1.00 -.01 -.21** 1.00.14*.46*** -.06 1.00.22**.38*** -.31***.44*** 1.00
GFI=.989, AGFI=.944, NFI=.965, CFI=.984, RMR=.037. 3, 2,., P=.47.,. P=.36,. 2, 3. 1 95% CI.22**.22** - - -.05* - -.05* -.07 -.02.10** -.10**.05.15.08** -.08**.05.12 -.20** -.20** - -.46***.47*** -.01 -.04.02.38***.16*.22***.14.30.04.04 - - -.25*** -.26***.01 -.02.05.36***.36*** - - * p<.05, ** p<.01, *** p<.001
. 3,,..,. 3 5..38(p<.001),.16,.22..36(p<.001).,.08,.., 6, 4, 7. 6, r=.40.,, r=.25. r=.46,,.. 4., χ 2 =5.72 (df=3) p<.001. χ 2 GFI=.985, AGFI=.926, NFI=.956, CFI=.963, RMR=.046 1.00.26*** 1.00.01 -.16*** 1.00.20***.46*** -.07 1.00.25***.40*** -.26***.47*** 1.00
. 4 2 3, χ 2. 4, P=.46.,. P=.37,. 2 3 4., 95% CI.26***.26*** - - -.04** - -.04** -.07 -.02.12*** -.12***.07.17.10*** -.10***.06.15 -.16*** -.16*** - -.46***.46***.00 -.01.01.40***.19***.20***.15.26.00.00 - - -.20*** -.20***.00 -.02.02.37***.37*** - - ** p<.01, *** p<.001
,... 7 4..40(p<.001),.19,.20.,.37(p<.001)..10,. -.20,., ( 1 ),,.,. ( 3, 5, 7 ),..,.,,.. (,, 2009a;,, 2011).. (2009a), (2011),,. (,, 2009b). (,,, 2012),
. (,, 2008), (,,, Tsuda, & Horiuchi, 2010;, Tsuda,,,, Horiuchi, 2009)., ( 2, 3, 4 ).., (2009),.,.,, (2009),... ( 3, 5, 7 ).,,. ( 2, 3, 4 ).., (2013), 2 1., (2009).. ( 1 ), ( 2, 3, 4 ).. (,
, 2006).. ( 1 )., ( 2, 3, 4 ).,, ( 2 )., ( 2 ). ( 4 ), ( 3 ).,, ( 6 ), ( 4 ).,.,.,.,....,, ( 3, 5, 7 ).,,,. (,, 2010), (,, 2012). (,, 2008)..,.
,.,..,.,.,.,.,,..,...,, (2001),. (,, )..,.,,..,.,.,. (2012)
...,.,. (2009)...,. Chwalisz, Altmaier Russell(1992). (problem-solving coping), (dysfunctional coping).,,,,.,,,., (Leiter, 1991).,, (2001),..,.,..... Bandura(1997).
,..,..,.,,.,,,.,,,.,. Bandura(1997),.. Earley (1993),,..,, (2011),,. (2001) ( ),,.,.
,.., (2012). :. (1), 215-238., (1999)., :,,,. (1), 99 142.,,, Tsuda, A., & Horiuchi. S. (2010).,, :,,. (2),, 197-219.,, (2012).. (2), 197-225., (2010). :. (3), 355-383.,, (2010). :,,,. (4), 79-113., (2008).,. (4), 71-101., (2009a).,, :? (1), 95-132., (2009b). :,,. (3), 399-429., (2011). :,. (1), 65-108.,, (2013). :,,. (2), 153-184.,, (2009). :. (3), 491-520.,,, (2014). :. (3), 421-454., Tsuda, A.,,,,
Horiuchi, S. (2009). :,,. (1), 1-28.,,, (2011).. (3), 523-552., (2006).. (4), 617-639. (2012). R&D :. (2), 261-278., (2012).,,, :. (4), 435-462.,,, (2001).. (2), 73-93. (2001).,. (1), 1-25., (2009).,. (1), 83-102.,,, (2001). :. (2), 123-143. Bandura (1995). Manual for the construction of self-efficacy scales. Unpublished manuscript, Dept. of Psychology, Stanford University, USA. Bandura, A. (1997). Self-efficacy: The exercise of control. New York: W. H. Freeman and Company. Chwalisz, K. D., Altmaier, E. M., & Russell, D. W. (1992). Causal attributions, self-efficacy cognitions, and coping with stress. Journal of Social and Clinical Psychology, 11, 377-400. Earley, P. C. (1993). East meets West meets Mideast: Further explorations of collectivistic and individualistic work groups. Academy of Management Journal, 36, 319-348. Fava, J. L., Ruggiero, L., Grimley, D. M. (1998). The development and structural confirmation of the Rhode Island Stress and Coping Inventory. Journal of Behavioral Medicine, 21(6), 601-611. Leiter, M. P. (1991). Coping patterns as predictors of burnout: The function of control and escapist coping patterns. Journal of Organizational Behaviour, 12, 123-144. : 2014. 09. 30 1 : 2014. 10. 13 : 2014. 11. 29
A study on the formation of worker s job-satisfaction: The influence of emotional support, resiliency of self-efficacy, stress and job-performance Young-Shin Park Kyung-Lan Lee Dept. of Education Inha University The purpose of this research is to examine the factors influencing on worker s job-satisfaction analyzing the influence of emotional support from fellow workers, resiliency of self-efficacy, stress and jobperformance. A total of 456 completed questionnaire, consisted of small business workers 253 (male 89, female 164) and middle school teachers 203 (male 44, female 159). The questionnaire showed relatively high reliability, with Cronbach α ranging from.83 to.91. The results of the path analysis and effect analysis showed very similar pattern in the group of small business workers and middle school teachers. Based on the path analysis, emotional support from fellow workers had a positive influence on the workers resiliency of self-efficacy. Consequently, the enhanced resiliency of self-efficacy increased the job-performance, however decreased the stress, which in turn contributed to increase the job-satisfaction significantly. Based on the effect analysis, resiliency of self-efficacy showed the most big size of positive total effect to worker s job-satisfaction, followed by job-performance and emotional support. On the other hand, stress showed negative effect on job-satisfaction. Key words : Job-satisfaction, resiliency of self-efficacy, job-performance, emotional support, stress.