Auguest 2009 The Type of Performance Management and Organizational Performance Lang Do Ryu 1 Organizational Learning for Improving Quality of Care in Healthcare Organizations: Lessons from SSM Healthcaret Kwamg jum kim 25 Effects of product placement(ppl) in TV drama on brand recall and attitude: focusing on moderating impact of brand familiarity and identification Mijung Kim Jongbae Kim 43 Knowledge Management Strategy and Task Characteristics : the department level in the financial institute. HyunDo Seol 67 Exploratory Study on the Effect of Key Contact Employee Turnover on Reducing Customer Churn Kye Sook Han Seong Keun Yi Hana Yun 89 Appendix 103
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