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14 Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. Jama, 288(16), Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of occupational psychology, 63(1), Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. Academy of management review, 18(1), Bax, L., Ikeda, N., Fukui, N., Yaju, Y., Tsuruta, H., & Moons, K. G. (2009). More than numbers: the power of graphs in meta-analysis. American journal of epidemiology, 169(2), Bax, L., Yu, L. M., Ikeda, N., Tsuruta, H., & Moons, K. G. (2006). Development and validation of MIX: comprehensive free software for meta-analysis of causal research data. BMC medical research methodology, 6(1), 50. Becker, T. E. (1992). Foci and bases of commitment: are they distinctions worth making?. Academy of management Journal, 35(1), Beer, M., Spector, B., Lawrence, P. R., Mills, D. U., & Walton, R. E. (1984). Managing human assets: the ground breaking harvard business program. New York. Borenstein, M., Hedges, L. V., Higgins, J. P., & Rothstein, H. R. (2011). Introduction to meta-analysis. John Wiley & Sons. Brotheridge, C. M., & Grandey, A. A. (2002). Emotional labor and burnout: Comparing two perspectives of people work. Journal of vocational behavior, 60(1), Carson, K. P., Schriesheim, C. A., & Kinicki, A. J. (1990). The usefulness of the ʻʻfail-safeʼʼ statistic in meta-analysis. Educational and Psychological Measurement, 50(2), Chan, D. W. (2003). Hardiness and its role in the stress burnout relationship among prospective Chinese teachers in Hong Kong. Teaching and Teacher Education, 19(4), Cohen, J. (2013). Statistical power analysis for the behavioral sciences. Academic press. Cook, J. D., Hepworth, S. J., Wall, T. D., & Warr, P. B. (1981). the experience of work. SandDiego, CA: Academic Press. Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management science, 32(5), Egger, M., Smith, G. D., Schneider, M., & Minder, C. (1997). Bias in meta-analysis detected by a simple, graphical test. Bmj, 315(7109), Ford, V. F., & Burley, D. L. (2012, May). Once you click'done': Investigating the relationship between disengagement, exhaustion and turnover intentions among university IT professionals. In Proceedings of the 50th annual conference on Computers and People Research ACM. Halbesleben, J. R., & Demerouti, E. (2005). The construct validity of an alternative measure of burnout: Investigating the English translation of the Oldenburg Burnout Inventory. Work & Stress, 19(3), Hendrix, W. H., Robbins, T., Miller, J., & Timothy, P. Summer (1998). Effects of Procedural and Distributive Justice on Factors Predictive of Turnover. Journal of Social Behavior & Personality, 13, Higgins, J., Thompson, S. G., Deeks, J. J., & Altman, D. G. (2003). Measuring inconsistency in meta-analyses. BMJ, 327, Huedo-Medina, T. B., Sánchez-Meca, J., Marin-Martinez, F., & Botella, J. (2006). Assessing heterogeneity in meta-analysis: Q statistic or I² index?. Psychological methods, 11(2), 193. Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of applied Psychology, 81(2), 123. Lee, S. M., Cho, S. H., Kissinger, D., & Ogle, N. T. (2010). A typology of burnout in professional counselors. Journal of Counseling & Development, 88(2), Lipsey, M. W., & Wilson, D. B. (2001). Practical meta-analysis.

15 Thousand Oaks, CA: Sage. Macaskill, P., Walter, S. D., & Irwig, L. (2001). A comparison of methods to detect publication bias in meta analysis. Statistics in medicine, 20(4), Maslach, C. (1982). Burnout: The cost of caring. New York: Prentice-Hall. Maslach, C. (1998). A multidimensional theory of burnout. In C.L. Cooper (Ed.), Theories of organizational stress. Oxford: Oxford University Press. Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of psychology, 52(1), Michaels, C. E., & Spector, P. E. (1982). Causes of employee turnover: A test of the Mobley, Griffeth, Hand, and Meglino model. Journal of Applied Psychology, 67(1), 53. Miller, K. I., Zook, E. G., & Ellis, B. H. (1989). Occupational differences in the influence of communication on stress and burnout in the workplace. Management Communication Quarterly, 3(2), Morrow, P., & McElroy, J. (2007). Efficiency as a mediator in turnover organizational performance relations. Human Relations, 60(6), Nam, S. K., Chu, H. J., Lee, M. K., Lee, J. H., Kim, N., & Lee, S. M. (2010). A meta-analysis of gender differences in attitudes toward seeking professional psychological help. Journal of American College Health, 59(2), Orwin, R. G. (1983). A fail-safe N for effect size in meta-analysis. Journal of educational statistics, 8(2), Pines, A. M., & Keinan, G. (2005). Stress and burnout: The significant difference. Personality and individual differences, 39(3), Pines, A., & Aronson, E. (1988). Career burnout: Causes and cures. New York : Free press. Rosenthal, R. (1979). The file drawer problem and tolerance for null results. Psychological Bulletin, 86, Rudow, B.(1999). Stress and burnout in the teaching profession: European studies, issues, and research perspectives. In Huberman, A. M. (Eds.). Understanding and preventing teacher burnout: A sourcebook of international research and practice New York: Cambridge University Press. Schaufeli, W. B. and D. Enzmann(1998). The Burnout Companion to Study and Practice: A Critical Analysis. Taylor and Francis : UK. Schmitt, N., Klimoski, R. J., Ferris, G. R., & Rowland, K. M. (1991). Research methods in human resources management. South-Western Pub. Steel, R. P., & Ovalle, N. K. (1984). A review and meta-analysis of research on the relationship between behavioral intentions and employee turnover. Journal of Applied Psychology, 69(4), 673. Tayfur, O., Bayhan Karapinar, P., & Metin Camgoz, S. (2013). The mediating effects of emotional exhaustion cynicism and learned helplessness on organizational justice-turnover intentions linkage. International Journal of Stress Management, 20(3), 193. Wharton, A. S. (1993). The affective consequences of service work managing emotions on the job. Work and occupations, 20(2), Wolf, F. M. (1986). Meta-analysis: Quantitative methods for research synthesis. Newbury, London: Sage. Wood, J. (2008). Methodology for dealing with duplicate study effects in a meta-analysis. Organizational Research Methods, 11(1), Yadav, R. K., & Dabhade, N. (2014). Human Resource Planning and Audit a Case Study of HEG Limited. Human resource management, 4, 5. Zimmerman, R. D., & Darnold, T. C. (2009). The impact of job performance on employee turnover intentions and the voluntary turnover process: A meta-analysis and path model. Personnel Review, 38(2),

16 A Meta-Analysis of Employees s Job Burnout and Turnout Intention in Sports Service Industry Sanghyun Park1, Sunyun Shin 1 & Doyeon Won 1 1 Yonsei University Key Words: sports industry, job burnout, turnover intention, meta-analysis

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