< > 1. - 1%, 3% - 3%,,, 5% - () 2002, () 2002, ( ) GDP 4.2% ( ) ( 4.2%) ( ) () ( 5.8%), 80 2. 1) : - - (EVA) EVA
2) - -, - - base-up, (Total Ris k) - CRO, -,,,, EVA,,,
- -,, 3) (value netwo rk) - - - - Best Practice
- -, M&A R&D R&D R&D A&D(Acquire & Develop), C&D(Connect & Develop),,, (Re latio ns hip Manage ment) -,,,, (collaboration) - (IRM), (SRM), (CRM),
.. 1. - ( ) ( ) IT ( ) -, 2001,, 1 2 (, 2002 2/ 4 ) IMF2001 2000(4.7%) 2%, 2002 2% ( 1%, 3% ) < 1> 1998 1999 2000 200 1(P) 2002(P) 2.8 3.6 4.7 2.4 2.4 4.3 4.1 4.1 1.1 0.7-1.1 0.8 1.5-0.9-1.3 E U 2.7 2.7 3.4 1.7 1.4 7.8 7.1 8.0 7.5 7.1 : IMF, World Economic Outlook, September 2001. : IMF 11 13, ( ) - ( ) IMF 2002 12.4% 2001 1.3%, 2002 2.6% ( )
2 002-2002: 3/4,, 1 GNI 2000 < 2> IT ( : ) - :, ( ),,,
. 2. - 2002 3/4, IT 4% - 2001-2002 - - 2002 2001 4/ 4 2002 1/ 4 43.5 2002
2 002 -, 2002BIS -, - ( ) GDP 4.2%, 3% 5% 4% - ( ) ( 4.2%),, - ( ) () 2001, (4.4%) () SOC 5% (5.4%) - ()
. ( ) 2002 2001, IT, (5.8%) (), 2001 (2001 952002 80 ) < 3> 1997 1998 1999 2000 2001(e) 2002(e) (%) 5.0-6.7 10.9 8.8 2.5 4.2 1 GNI($) 10,307 6,723 8,551 9,628 8,500 9,200 9,300 (%) 3.2-10.1 9.4 6.2 3.0 4.0 (%) 3.5-11.7 11.0 7.1 3.1 4.2 (%) -2.2-21.2 3.7 11.0-2.4 4.9 (%) 2.3-10.1-10.3-4.1 3.2 5.4 (%) -8.7-38.3 36.3 34.3-7.4 4.4 ( $) -81.7 405 245 110 95 80 ( $) -84 399 239 118 100 79 ( $) 1,362 1,323 1,437 1,723 1,550 1,640 (%) (5.0) (-2.8) (8.6) (19.9) (-10.0) (5.8) ( $) 1,446 933 1,198 1,605 1,450 1,561 (%) (-3.8) (-35.5) (28.4) (34.0) (-9.6) (7.7) (, %) 4.5 7.5 0.8 2.3 4.3 4.1 /$ (, ) 951 1,399 1,189 1,130 1,290 1,275 (%) 2.6 6.8 6.3 4.1 3.8 3.5
2 002. -, 12 442 3/ 4, 379 1,499 0.45%, 13.7%(26 3,584 ), 29.0%(16 4,343 ), 38.1%(11 42 ),, 23.3%, 43.6%, 53.6% - 2002 ( 1%, 3% ), 3%,,,, - 2002 3%,
. 5%,,, < 1> 2002
2 002 1. : (1) - - (2) (EVA) - - EVAEVA ( ) EVAEVA, (< 2> )
. ( ) EVA EVA, ( ) EVA EVA, ( ) EVAEVA < 2> EVA EVA - e - (viability)(fit)
2 002,,,, (capability),,,,, - 4 (< 3> ) ( ) ( ) ( ) ( ) < 3>
. 2. (1) -,, -, -, (Top Management Team) CEO COO(Chief Operating Officer), CFO, CIO, CTO, CSO(Chief Security Officer)
2 002, -, (2) -, -
. - Base-up,,, -, - Zero Base 10%,,, - R&D,
2 002 (3) (Total Ris k) -,,,, -,, - - - -
. - - ( 200%, 1 ) - EVA -,, (ABS ) - 200% 200% (off-balance sheet financing) - ( ), ( ),
2 002-1 EVA 1 - CRO(Chief Ris k Office r) CRO, (4) -,, -,
. (cross selling) -,,, -, LG,,, -,, -,, PRM(Partner Relation Management)
2 002 3. (1) (Value Netwo rk) -,,,, - -, (boarderless),
., - 1, -,, /,, -,,,,,, (2) -
2 002 groupware, intranet, E-mail, MIS(Management Information System),, -,, - Bes t Practice,, Best Practice' Best Practice' Best Practice - IT, e-business.,,
. -,,,, (3) -, -,,, -,
2 002 -, R&D - R&D R&D M&A R&D ' ' R&D R&D R&D -, ' ' A&D(Acquire & Develop), ',,, C&D(Connect & Develop) R&D A&D, C&D -
.,,,,, 21 - R&D,, M&A A&D -, (4) (Re latio ns hip Manag e me nt) -, (collaboration) -,
2 002 -, < 4> (Re latio n Manage me nt) - (IRM: Investor Relations Management),, (CRM: Customer Relations Management) 1:1 (LRM: Labor Relations Management) - (S RM: S upplie r Re latio ns Manage me nt),,,,
. - (CRM: Co mmunity Re latio ns Manage me nt) (Citizenship), - CEO - e-mail, DM