산업교육연구제 27 호 The Journal of Training and Development 2013, 8 월호, pp.31-48 임선예 1) 요약 ----------------------------------------------------------------------- ----------------------------------------------------------------------- 1) 고려대학교교육학과박사과정. E-mail: sunaisi@hanmail.net
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3. 연구의제한 4. 용어정의 - 34 -
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[ 그림 Ⅲ-1] S-OJT 프로세스설계 - 39 -
[ 그림 Ⅲ-2] S-OJT 평가설계 - 40 -
' 기술전수 ' 의동기 - 보유하고계신핵심기술에대한내용들을대상자에게전수한다면어떠한이익이있을지? - 핵심기술을전수하는데기술의특성, 기술수용자의특성등에따라어려운점이있을것으로판단되는데, 가장큰어려움으로예상되는사항은? - 어려운점을극복하기위해조직차원에서지원해줬으면하는사항은? ' 기술전수 ' 를위한필요스킬 - 본인이보유한기술을개념화하고형식지화하는데가장필요한능력은무엇인가? - 본인이보유한기술을전수하는데있어서가장필요한스킬은무엇인가?( 프리젠테이션능력, 강의능력, 회의진행, 코칭및피드백스킬등 ), 그이유는? ' 기술전수과정 ' 에대한제언 - 기술전수과정이효과적으로진행될수있도록조직차원에서지원해줬으면하는사항이나요구사항은? - 41 -
전수범위와내용 - 수용자들의니즈 ( 관심도, 필요도 ) 파악선행 - 수용자맞춤형전수내용과범위선정 : 수용자별로전수내용과범위를선정하는사전정리작업필요 전수방식 - 다양한전수방법을혼합하여실행하되소그룹중심전수방식을주요방법으로선정 - 장기적관점의단계적전수실시 : 1 차는 일대多 로기본적인내용과 Outline 공유, 2 차는핵심수용자소수를대상으로프로젝트성으로이론과실습을병행하여공유 전수환경조성 - 전수를위해기본적으로전수내용에대한전문성확보가전제된다면, 전달을위한 Presentation 작성및 Delivery 역량향상을위한교육적지원필요 - 전수에필요한장비지원과전수를 KPI 와연계하는등의제도적전수동기부여장치마련필요 전수일정과계획 - 형식지화에필요한평균소요기간이 3 개월임을고려하여수용자맞춤형전수내용과범위선정 - 단계적전수계획 (1 단계 1: 多개념적내용만공유 2 단계 1: 小그룹, 업무와연계한프로젝트진행 ) 을수립하여전수내용의깊이조절 전수범위와내용 - 훈련생 ( 기술수용자 ) 들의사전지식, 경험등을파악하는작업을선행하여전수범위및내용선정 - 전수의내용과훈련생들의업무관련성이기술전수의참여여부와몰입도를좌우하기때문에, 업무관련성이높은내용을핵심전수내용으로선정 전수환경조성 - 현업이바쁘고전수보다우선시되기때문에훈련생들이같은팀일경우에도전수시간마련이어려움 - 훈련생들이타팀일경우팀장에게전수를위한허락을받아시간을별도로마련하기어려움 - 전수과정을공식적으로인정하고프로젝트성으로진행 - 42 -
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[ 그림 Ⅳ-1] S-OJT 의 3 단계운영프로세스 - 44 -
사전진단 사후진단 지식 / 스킬영역 37점 47점 조직몰입도 34점 44점 총점 71점 91점 - 45 -
최항섭 레비의집단지성 대중지성을넘어전문가지성의가능성모색 일대일전문교육이지식경영성패좌우 Cho, D. Y. (2004). Unintended consequences among trainers delivering structured OJT. Unpublished doctoral dissertation, Graduate School of the Ohio State University. Elias, N. (1984). Knowledge and power. In N. Stehr & V. Meja (Eds.), Society and Knowledge. London: Transaction Publisher, 21-35. Foucault, M. (1975) Discipline and punish. London, UK: Penguin. - 46 -
Jacobs, R. L. (1989). Systems theory applied to human resource development. In D. Gradous (Eds.), Systems theory applied to human resource development. Alexandria, VA: American Society for Training and Development. Jacobs, R. L. (1999). Structured on-the-job training. In Stoovitch, H. D. & Keep, E. J. (Eds.), Handbook of Human Performance Technology (2nd ed.). San Francisco: Jossey-Bass/Pfeiffer, 606-625. Jacobs, R. L. (2001). Managing employee competence in global organization. In Kidd, J. & Richter, F. (Eds.), Maximizing human intelligence development in as Ian business. New York: Palgrave, 27-60. Jacobs, R. L. (2003). Structured on-the-job training; Unleashing employee expertise in the workplace, San Francisco, CA: Berrett-Koehler publishers, 28-29. Jacobs, R. L., & McGiffin, T. D. (1987). A human performance system using a structured on-the-job training approach. Performance and Instruction, 25(7), 8-11. Jacobs, R. L., & Osman-Gani, A. M. (1998). Structured on-the-job training: Status, impacts and implementation issues in Singapore organizations. In R. Torraco (Ed.), Proceedings of the annual conference of the Academy of Human Resource Development 1998. Baton Rouge, LA: Academy of Human Resource Development. Kellner, D. (1997). Intellectuals, the new public sphere, and techno-politics. New Polit. Sci. 41-42, 169-188. Kuhn, T. (1962). The Structure of scientific revolution. Chicago, IL: University of Chicago Press. Kurzman, C., & Owens, L. (2002). The sociology of intellectuals. Annual Review of Sociology, 28, 63-90. Levy, P. (2002). Cyberdébmocratie, Essai de philosophie politique. Paris, France: O. Jacob. Levy, P. (2003). Le jeu de l intelligence collective, Societes. 79, 105-122. Rothwell, W. J., & Kazanas, H. C. (1990). Structured on-the-job training (SOJT) as perceived by HRD professionals. Performance Improvement Quarterly, 3(3), 12-26. Rothwell, W. J., & Kazanas, H. C. (2004). Improving on the job training. pfeffer. Rylatt, A. (1994). Learning Unlimited: Practical Strategies and Techniques for Transforming Learning in the Workplace. Sydney, Australia: Business and Professional Publishing. Walter, D. (2002). Training On the Job. ASTD Press. - 47 -
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