Pulmuone Sustainability Report 2011 2011
2011 2006 2011. 2011, 2008 (LOHAS: Lifestyles Of Health And Sustainability). GRI(Global Reporting Initiative) G3.1, BEST (BEST Sustainability Reporting Guideline), ( ) (,,,,, ), (, NHO) 2011 1 1 ~12 31, 2009~2011 3 (, 5 ) (IPS) 3 02-2040-4470 02-6499-0135 724 ( ) www.pulmuone.co.kr 2010 DMA (DMA).. *,. 2010 SR ( ), ( )...
2011 Intro 02 04 CEO 06 Appendix 73 81 85 90 3 94 09 40 28 62 32
CEO, 2011,. DP5. 1 4.,,. CEO 4, TISO(Trust, Integrity, Solidarity, Openness). TISO. 2012 TISO CSR,...,.,.. 2011 CSR 245. 2012,. 40.
. 2007 (CP),, A. 2012, 2013 CP,.. (MOU),. MOU,... (CCM). 2007,, CCM, 2011, CCM.. 30 6, (KSI) 1 ()., 6. 2007. 2011,,, 10 2011 Global CSR Conference.,,!.. CEO 5. 2012 3 ( )
[ ] 1 4,000 ( 11) 1 1,700 ( 09) 1),. 1981 2011 1 4.,.. [ ] 1,000 ( 92) 5,500 ( 03) 7,000 ( 06) 81 82 84 86 91 95 00 03 04 08 09 11 Wildwood MGF 6 1). 80-1 724 1 4 1984 5 12 4,753 1) Pulmuone U.S.A, Inc 2) () 1),,,,,. 2) Pulmuone U.S.A, Inc Pulmuone Foods USA, Inc..
,,,.. [ ] NFF (Natural Fresh Foods),, / HFS (Health Food Service),, DTC (Direct To Customer),, 7 / (, SIS 1) ) 1) SIS Shop In Shop GBM (Global Business Management) Pulmuone U.S.A 2), / /,, 3) 4) 2), 3) 4) ()
2011. C (Make A Wish).,.,? 12 5!
,..
CEO Coordination / Process (Mission) Introduction (LOHAS: Lifestyles Of Health And Sustainability),.,. CS ER ES 10 Global DP (Defining Pulmuone)5 MIT, (Vision), 5,. 1,., HR&GA,
2010 SR 14p 57.3%, 3.8%, 38.9%. 3,809,095, 19,045.,.,..,, 3,. 5 5 10. 50%. 5.,,,.,,, 5..,,. 2011 1 12 8 15. 2011 87%.,,,, 5., / 1, 2011 5 (12 22 ). ( www.pulmuone.co.kr.),, 1. 1, 2.. (1) (2) (3) 3. (1) / (2) /, (3), 24,, 11
, : : : (, ) :,, : : 2012 1 : 70%, 38%, 2011 12 29 : : :, Malling : : SNS : SNS, : :,, HACCP, 12 20, 1 / /, PET, PET, :, ME TO :,, (, ) :,, :, : 2011 20% : 1 ( ~11% ) : (~14%)
CSR 2010 SR 16p CSR CSR CSR. CSR, CSR. CSR Global CSR Conference Global CSR Conference 2011,. (Green Consumer) CSR, CSR. 2011 4 1, 30 10. (Compliance Program). (CCM) 2011 3, CCM., VOC. 2011 12 CCM CCM. WET WET(Water Education for Teachers) 2011 10 250 WET. WET 42, 40,000. CSR,. 2011 3,,, (), (), ().,. 2011,,,,,.,. 2011 83 25, 40 245.. 2012. CSR WET,,,. 13
( )(,, ). 100%,,,.. L-,. ( ), ( ) 100%, C..,,,, 5 100%,,.. CSR.. 14 20%,. 1). 1).,,,., 2., (80.7%),. 2),. 2).
,,,,.,. 15,,,,,, 4,753,, (Knowledge IR(Investor Worker Platform), CS, e-fresh,,, Relations),, CEO,,,, ( ),,, (Employee Assistance Program), C, www.pulmuone.co.kr
.,, 3.. Q.?... Q? (Stand-Alone), (Eco Business System). 2011,...,. 16
Q. Q.?,,.,. Q,?.. 2012,.,... Q?,...,.,. 17
2011.,.,. 57 Very High, High, Medium & Emerging. IPS Materiality Test Model TM 2011,,, 4. [ ] TEST 1. 2011 Very High (20 ) TEST 2. 2011 12 High(26 ) 18 (128 ) (600 ) (110 ) Medium & Emerging(11 ) (59 ) TEST 3. Unilever Danone Nestle Campbell TEST 4. 2011 1 1 ~12 31
Very High(20 ) High(26 ) Medium & Emerging(11 ) CEO CSR / _ / _ 19 _
(,,, ).,.. CSR - CSR - - 20 / - -
DMA Nutrition Balance!,,,,,,,, 2011 2011 2012, 78.9%, 6% 100 245 85, 2,388 21., CEO,.,. Nutrition Balance Nutrition Balance. Nutrition Balance,,,., Nutrition Balance.
DMA Total Healthcare Food & Service 170,,,, 4 HA 1) ( 50% 1 ), &,, 5,, 250 Daily 1)HA Health Advisor 2011 2011 2012, /, ( ) & (CRM) 3, Fullvita., 1,983 ( 13% ) GAP 22 CEO 2011, (CCM: Customer Centered Management),.,. (ISO) ISO 29990 1). ISO 29990,,. 1) ISO 29990,,,. 10PPM() ((LPG) 6 ( )) ( )
DMA 2015 5000 1),,, 400 CK(Central Kitchen),,,,,,,, 1) 2015 5000 2015 5 2011 2011 2012,, 1 2011 23. CEO LED. 5., 2011 3 17.,.. 2014.
DMA Sustainable Global FM & SSP 1) Dust Control H&S,,,,,,,, /,,,,,, 1) FM & SSP Food Marketer & Service Solution Provider: AA. CEO.,,. (CP) (CCM). QR QR, QR. 30%.. 2011 2011 2012, CP QR, () 38,, ( ),, ( Duskin ) 24
DMA HOD(Home&Office Delivery) Business, (PET),, 2011 2011 2012, ISO 22000, FSSC 22000. CEO HOD.. HOD(Home and Office Delivery) PET WET HOD 0.5%p PET 1.5%p 15g 10%, 21g 35% 13.5g., 722.. FSSC 1) 22000 NGO WET 0.5L HOD WET 1) FSSC(Food Safety System Certification) 22000: (GFSI) HACCP, BRC IFS, ISO 22000 PAS 220. 21g 35% 13.5g 25
DMA Authentic Wholesome Foods Shop-In-Shop NHO(Natural House Organic) E-Business 10 41 SIS,,,,,,,,,. CEO 30. Innovation 4P(Product, Price, Process, Pride- Up). 2011 2011 2012 PB,,! 1,000 LED ( ) Eco-Packaging Eco-Packaging 26 Innovation 4P 1 Product 250 PB(Private Brand) 2 Price 3 Process 4 Pride Up (, ) ( ), LED, ( ) () 30%..,
USA. 1? 20 1!,?!! USA,, MSG,,,, Non-GMO 8., 1!
TISO. TISO,.
2010 SR 32p TISO : (TISO ) (Core Value) TISO. T I S O TISO,.,. (TISO ),,. Trust Integrity Solidarity Openness TISO,.,. *.,,,.,.,,, 2005 10,. 1.. 2.. 1.. 2.,. 1.. 2.,. 1.. 2.. 1.. 2.. 3.. 29
/. POP(Pride of Pulmuone), POP 1, 10. [ ] 2009 85 2010 78 2011 174., 50%.. 2.,.. 1 7. (E-book), 2011.,,. Guide Book 30 [ ] 2009 35 1,449,000 2010 28 1,046,000 2011 19 1,439,000 2011 (Compliance Program).,.
?.,. CDP 1) 150~200. 10,. 1,.,. 1) CDP Children Development Program,
., Global DP5 1,.
2008, 2009 K-IFRS(). 2009 1, 2011 1 4. 130.9% 2010, 2010 283.1% 220.9%. 2010 2011 80.7% 130.9% 283.1% 220.9% [2009 ~2010 ] : * ( ). 2010 2011 1,272,689 1,370,529 921,115 995,265 351,574 375,264 19,727 40,971 6,273 17,740 4,339 16,577 2.1%, 7.4%, 1.3% 2010. 2010 2011 (ROA) 0.9% 2.1% (ROE) 4.0% 7.4% 0.6% 1.3% 33 2010 8%, 2010 108%, 2010 183%. ( ) 2010 2011 14% 8% -44% 108% -65% 183% * 10 11 10, 10 11. 10 3.3%, 0.5%.
2011,,. : * 2010 11 (10 ) -0.3%, 21.4%. (Brand Equity Management). (BEM) 30~54 1 ( 20~39 ) 1,550 1:1., SOGA,,, I m Real 200( (BEM) ). 2010 2011 0.3% 0.3% 14.3% 14.3% - 0.5% 0.4% 0.1% 0.1% 64.3% 67.3% 21.5% 17.7% (,, ), TOM 1) ( ). 2011, 2010.. 1) TOM Top of Mind? (5),. [ Tracking( 3 )] 79.7 74.0 69.8 63.8 78.9 73.0 2009 2010 2011 A (N= 200, Unit: ) *. [ ] : % 78.3 82.0 78.6 74.2 A 75.3 A 74.4 A 71.5 B 71.8 B 69.5 B A -A 2009 76.7 73.3 3 2010 81.7 73.3 8 2011 78.3 74.2 4 A -A 2009 80.0 75.0 5 2010 76.7 71.7 5 2011 82.0 75.3 7 A -A 2009 78.3 73.3 5 2010 75.0 70.0 5 2011 78.6 74.4 4 * : 2011 BEM (Brand Equity Management), Gallup Korea, 2011 12 34
, : CR(Cost Reduction),,,, (Green Meeting),,,,,.,. ( ) (Thermogenesis). Compound K,.( 10-2011-0026941).,.,... MVP 3. 35 100%, 100%,.
,, 43%.,,. -.,. (, ), 2011 4. [/ ] / 10-2011-0006620 2011-01-24 10-2011-0026941 2011-03-25 10-2011-0040964 2011-04-29 10-2011-0046754 2011-05-18, 10-2011-0060756 2011-06-22 10-2011-0067019 2011-07-06 10-2011-0072170 2011-07-20 10-2011-0078800 2011-08-08 [ ] Producing Method of extract of Tremella fuciformis using enzymes and the composition for improving memory strength comprising the extract 201110247120.8 2011-08-24 10-2011-0104842 2011-10-13, 10-2011-0106025 2011-10-17 20-2011-0009516 2011-10-26 10-2011-0123756 2011-11-24, 10-2011-0131311 2011-12-08 10-2011-0144341 2011-12-28 10-2011-0144598 2011-12-28 10-2011-0145906 2011-12-29 36 [ ] 10-1039582 2011-06-01 2008-07-16 10-1046103 2011-06-27 2008-08-06 10-1093412 2011-12-06 2009-08-13
(Green Meeting) GE Work-Out CFT(Cross Function Team). 2011. 3 12 19, 130. 2011 9 14, 2011 12 2,270., VOC(Voice Of Customer),. [ ] 2009 3,973 1,311 33.1% 2010 3,121 1,517 48.6% 2011 4,550 2,048 45% 1,258, 704 2. / 376. [ ] 2010 2011 618 704,, &, 515 550, 37 www.facebook.com/pulmuonelove,. 2011 4,550, 2,048 45%. / 238 376, 175 201, CR 1) CBI 2) 25 52 / - 1,356 1,258 194 1,409,,, 3,121 4,550 45% *. 1) CR(Cost Reduction):. 2) CBI(Critical Business Issues):.
2011.,.. EOS 1) (Eumsung Operating System), EAS 2) (Eumsung Aging System), DPS 3) (Digital Picking System), DAS 4) (Digital Assorting System)., CBI 2011 CBI(Critical Business Review) 1). 2011 47 CBI(Critical Business Issue) 29 3 QW(Quick Wing, ), 19. 1) CBI(Critical Business Issue) /. CR 1) (Cost Reduction) 2011 CR. 2011 95 66. [ ] 106% 3,203 6,605 130% 5,089 2010 2011 2011 : [ ] 48% 1) CR(Cost Reduction):,. 64 95 2010 2011 : 50 69 1) EOS(Eumsung Operating System) Sorter. 2) EAS(Eumsung Aging System),. 3) DPS(Digital Picking System). 4) DAS(Digital Assorting System),,. (VDI),. 5.0(XenDesktop 5.0). R&D PC, (VM). 9 PC, 10. PC VDI PC.. * VDI: (Virtual Desktop Infrastructure) 38
! 20. 60.?!. 60. 2011 10 25 MOU,.,.
,.,..
- 2010 SR 48p,.,.,. [ 2011 ] ( ) 3 / 9 4 2 /. 2011 26, 2010 7.1%., 69%. [ 2011 ] ( ) 2009 2010 2011 7 9 10 // 5 7 8, / 1 6 5 7 1 24 :, 23, 11 (,,, ) 39. Audit,,, 2011 85.3 2010 2.0. 2012. 41 / 0 1 1 3 5 2 16 28 26,. 2011 (, ),.,.,,..
. 2011 8,,,,, 8, 5,,.. 2008, 2011,..,.. - 2011. : CS, CS CS, CS. CS,. CS., [2011 ] 2011 5 42 ILSI(The International Life Sciences Institute) KOREA....,, 2011 12 13.. 2011 2 2011 5 2011 3 (L.plantarum PMO 08),,
, (, ).,,.,,,,.,. 2008 2010 88, 2,538, 2011 85, 2,388. 2012 98, 3,400. [ ] 2009 40 1,264 64 2010 88 2,538 71 2011 85 2,388 93 -., 2011. : CS, CS, 24. (CCM: Consumer Centered Management),. 2011 (CCM: Consumer Centered Management), CCM. VOC(Voice Of Customer), VOE(Voice Of Employee) CS,, VOC, 2011 12 VOC 122,355 2010 85,174 43.7%. VOC CVS (Convenient Store),,. 25.4%, 33.6%., VOC(Voice Of Customer), VOE(Voice Of Employee),, VOC, 2011 12 VOC 122,355, 2010 85,174 43.7%. VOC 25.1%, 24.2%, 28.8% 12.4%. VOC CVS(Convenient Store),,. 25.4%, 33.6%. 43
VOC //. 2011 VOC, VOC 72 24. 2011 VOC,,., VOC 2011 30, (,, ) VOC.,,. 2011 4.46 (5 ) 125, 2012., 226, 1:1.., 2011. 2011 VOC /,. 2012 VOC., VOC..,,,,,., CS(Customer Service), QA(Quality Assurance), Technical Manager,.. [2011 ], 9 72. SCS(Strategic Customer Satisfaction)., CS 9,820 100% 2011... 2.. 1:1 262 91% 44
, 2011 83.9.. 95.2., CCM (CCM : Consumer Centered Management), 2011 CCM CCM. 2011 1 CCM 62.2, 4 73.0. 2011. 7, 9, 11,,. 2010 67%. 2012,,,..,,, 3 25. 1). 2011,. 1),,. 45, SQI (SQI).,,, 4,. 2011 (SQI) 76.7 75.4 1.3.
-,,.,,. [ ] 2009 2010 2011 ( ) 4,162 4,450 4,753 0.9% 0.81% 0.82% ( ) 5.2 5.2 5.2 6.4% 6.9% 6.8% 10.4% 12.2% 12.2% 1.55% 2.42% 2.34% 56% 56% 55%. 29% 30% 31% 15% 15% 17% 0.4% 0.6% 0.6% ( ) 58 85 77 100% 100% 100% 97% 92% 99% 2011 4,753., /, 2011 0.82%. [ ] 2009 2010 2011 67% 66% 64% 33% 34% 36% 80% 80% 82% 20% 20% 18% 61% 58% 62% 39% 42% 38% /( ) 65% 70% 72% 35% 37% 35% 21% 23% 25% 79% 77% 75% 44% 44% 45% 56% 56% 55% 100% 100% 100% 46 * : ( / ) X 100 * : ( - ) /
2011 6.8%, 2.34%. 2.3%,, 1.8%, 6.2%.,,,. 10.9%, 18%. 2011 5.2. [ _] : 2009 2010 2011 ( ) 294 355 642 202 231 426 496 586 1068 () 94 98 143 370 488 510 464 586 653 23% 26% 36% 2011 [ _ ] : 6.8% 4,753 2009 2010 2011 ( ) 20 128 186 310 30 223 304 339 40 90 82 157 50 17 17 51 47 [ _ ] : 2009 2010 2011 ( ) 20 275 329 570 30 183 208 373 40 31 40 106 50 7 9 19 496 586 1068 () 20 111 99 147 30 141 157 150 40 175 248 275 50 37 82 81 464 586 653 () 20 38 58 76 30 71 83 90 40 115 152 177 50 23 40 59 [ _] 2009 2010 2011 0.5% 0.7% 0.9% 0.6% 0.6% 0.9% 0.8% 0.7% 1.3% 4.0% 4.4% 4.9% 1.4% 1.7% 2.3%
12.2%.,,,,,,,,,,. 2011, 2010 90% 25%.,,. ( - 5 ).,, 1 (2011 21 ). 3.. 2011 4,125 ( 84.3%),.., /., 2011 5 100%.,,. 3. (ILO: International Labor Organization). 2011 18 18..,,... CFS(Communication for Success).., (Communication), (Alignment) (Monitoring) (Feedback).,, (Feedback). Action & Monitor [CFS ] 1)MBO Management By Objectives MBO 1) Plan Assess & Feedback 48
.. 2011 12 2,850 (2010, )., ( 100% ). (PPI: Pulmuone Performance Incentive) 400% 2011 100% ~ 300%. 2011 11 30 11. (DB- Defined Benefit). [],.,. [ ] -,,,, - -,,, -,,, (2010 41, ) 49 (/) - 1, 2 (, ) - ( 80.2%) -,,,,,,
(GWP) C(Culture, Creative, Change), King & War,,, GWP 2011,. 1 3~4,. [ ] EAP (Employee Assistance Program) EAP( ) C 2 1 (Great Work Place) 3 50 GWP 2011 1 2 3 EAP(Employee Assistance Program, - ). 2011 12 13.5%( 6.4%), 86 ( 82 ).
,.,,. 2011, HRD. [ ] 3, ( 92%, 85%) ( ) 24 1 55%, ( ) 31%, 17%,. 2009 2010 2011 56% 56% 55% 33% 34% 31%, 300. // HRD., (,, / ). \. 1, POP(Pride of Pulmuone).. 2011.,. 2011 12 23 700. 51 15% 15% 17%
,.. [ ] [2011 ] : 1 :, C C : KPI (KWP) 1),, CEO,, 1) KWP Knowledge Worker Platform 2011 12 7. 64.7%,. [ ] (2011 ) ( ) 83 68 141 98 64 108 56 621 52,. 2011.. 71 59 102 82 56 71 44 487 ( ) ( ) 70 56 102 25 23 21 17 315 (%) 98.6 94.9 100 30.5 41.1 29.2 38.6 64.7..
(ILO). ( 1 ), ( 1 ), / ( 1 ). Session E(/ ),. (ILO) [ ] ( 155 ). GHS 1) MSDS(Material Safety Data Sheet: ) CEO,, ( 170 ). 2. HSO 1) ES 2) Steering Committee 1) HSO: Holdings Strategy Office 2) ES: Environment & Safety,.,, HSO NFF CEO DTC HFS ECMD 53 W/Shop(/, /, ) ( 11 2, 8 ). / ES,,,,., / ( 1 ) ( 1 ), (2 1 ).
, 0.8%, 0.17% (2011 11 ). 2010 0.1%p.. 2011 21 0.16%. [ ] : % 2.00 1.00 0.00 1.20 1.01 1.25 0.70 0.97 0.80 2009 2010 2011 *: 2011 11 - ( : / x 100).,, TBM(Tool Box Meeting). /, / 52.,.,,,. 2011 12. 54 ( 1 ), 1. 2009 89.4%, 2010 96.2%, 2011 96.8%, 2011. [ ],, / /,,.,,
2. 1.. ////() 5. /,,. //.. 2011 9 12, 2011 6 10 1,000,. 1,000. 2011 3S(Stop Unneeded Behavior, Shut Down Power, Straight Waist),., 6.,. (, )..,,,. 55
- [ ] (, Input) SCM,, SCM 1) QM 2), SCM 1 SCM, SCM / DB Pool NPD 3) Pipeline Sourcing, QM 1) SCM Supply Chain Management 2) QM Quality Management 3) NPD New Product Development...,.,,..,,. /,,,,,,. [] 1 / 2 3 4 5 6,. 56
MD.,,,. 60. 2. 2, 3PL(3 ),,. 3PL,,,.... /.,. 57 [ ] (MD ) 2
( 1 ),,,,.. 2011 3 49 OEM 13 1 6. *: (), (), (), (), (), ().,.,,, QC,.,..,. ( 1 ),,,,,,,. (FTC: Food Material Technology Center),.,,. (http://sp.pulmuone.co.kr) QC (Quality Control) 2 1 3 Best Partners Day, 2 3 58
- 2010 SR 76p : 1),.. CSR D CSR. 1) (Mecenat)... [ ] (: ) 2009 2010 2011 209,121 152,894 140,452 173,433 99,546 85,354 111,313 164,661 219,759, 2011,, 40. 2012.. 2011 (Wish) 600. 59 [ ] 2009 2010 2011 6,709 7,889 9,852 1,491 1,929 2,149 (10 16 ). ( www.facebook.com/pulmuonelove) (, blog.pulmuone.com), (@pulmuonelove) 1,000.. 2011 1). 1).
,, ( ) 2011 10 11 7 404., 2012. 2004. 2011,, 4. 2011 ( ). 2011 10 28..,. 1986. 2,. 2011 V,,, 53,., 11. : www.kimchimuseum.co.kr [ ] 60 2010 10 5 6 6, 2011.,, 6 - - - 5-10 16 - -!. 150 1 1. 1,000. 2
C!. 7...,? ~!
5..
,. 5.,. 2011 2013 2007 CO 2, 10%. 2011 CO 2,, 5,. (/) / ( 4% ), / / * (ton)/ (ton), 1) (,,,, ) 2) (, ), (,, ), (,,,, ) 3) (,,,, ) 4) (,,,, ) 2007 2008 2009 2010 2011 * - 3.799 3.676 3.733 3.802 4.708-5.63 5.98 6.05 5.29 5.29-1.279 1.298 1.274 1.413 1.611 1) 10-3 TOE/ 44.3 45.5 49.4 50.7 51.9 10-3 TOE/ 56.3 62.9 68.4 71.8 74.2 / 16.8 17.8 14.3 13.6 14.1 2) CO 2 tco 2 / 54.9 57.8 61.8 66.6 78.4 CO 2 tco 2 / 34.1 34.3 36.4 37.8 38.8 CO 2 tco 2 / 20.8 22.7 23.9 26.7 31.4 CO 2 tco 2 / - 0.7 1.5 2.1 8.2 CO 2 tco 2 / 4.1 4.6 5.2 5.6 5.4 CO 2 tco 2 / 14.7 17.1 19.2 17.9 15.3 CO 2 tco 2 / - 28.2 39.1 31.3 22.1 3) / 6.8 6.7 6.9 5.7 6.2 4) Ton/ 0.114 0.104 0.087 0.041 0.054 - % 99 98 98 97 99 - % 1 1 1 3 1 - % 1 1 1 0 0-32.00 57.19 56.86 35.18 50.78 63
CEO. Session E 2, 1., ES / / 1. Audit, Audit. 2011 Audit / / 15, 92.5%, 73.0%. 2012 Audit. 2012~2013, 2014~2017. /,. 2008 ~ 2009, 2011 Phase ('12~'13) / / - Phase ('14~'17) 2017, ('14) - - 10% ('17) 10%('17) 64. [ ] : 61 57 57 51 51 41 31 32 35 21 11 1 2007 2008 2009 2010 2011,, / / - ->->-> (/) ('13) // (, ) (, ) - IT - / - Carbon Footprint - Water Footprint - CDP, DJSI
, GMO,. 100% 2. 65 [ ] : (, ) 1/10 () / / (, ) &,, L-,,. NON-GMO. 3% 1, 2 / ( 3%, GMO kg. )
LED,, 50% LED 1/2. LED 2007 (1 LNG(Liquefied Natural Gas)) 1 2009 7 2,627, 2 2009 7 2011 7 2,457. [ ]. 66. 2011..,., 6 4 8.
, CFC HCFC.,, 5,000 4,000 3,000 2,000 700 209 50 302 976 145 : kg R407 R717 R404a R404 R-22 R22 R11. 1/2 [ ] 2007 2008 2009 2010 2011 ( ) 2,374,087 2,798,334 2,696,525 2,876,492 2,975,486 1,000 0 256 1,083 2,686 2,827 2,396 3,523 100 60 200 100 2007 2008 2009 2010 2011 (%) 30 23 26 26 23 (%) 70 77 74 74 77 ( ),,,, 1,962,317 2,360,073 2,223,104 2,348,091 2,504,406. 17.,, ( ) 166,193 186,761 176,551 173,445 166,018 ( ), 245,577 251,500 296,870 354,956 305,062 67 2011 63% 557,121Kwh. [ ] 20.0 / 18.0 16.8 17.8 16.0 14.0 14.3 13.6 14.1 12.0 2007 2008 2009 2010 2011
.,,,. 1.5 15~17 3. (), (Energy),, (Environment) (Ecology). [ ]. 60, 450. CO2 70. 2, 68 1/2.,, (CO2) /.,.,. 2010,, 0.02um UF,. * wms.pulmuone.co.kr, tms.pulmuone.co.kr
. (28 ) 5 ( 4.25L/Km) 2 ( 2.5L/Km) 1 1,100L. 2, 0.8%.,,,,, PET,.. 520. : [ ] 3,500 3,000 2,500 3,225 3,095 2,321 : 181 (SM 23, 2,000 38, 120 ). :,. 1. 1,500 1,000 500 0 PPE PET 503 12 PVC 69. CO2. 2012., 2012. [0.5L ] : g [2.0L ] : g 16 39 16 39 15 14 13 15 13.5 38 37 36 35 37 36.2 2009 2010 2011 2009 2010 2011
1 190ml. 11.3g 10.5g 24.5g 23.5g 7% 1 4% 22%., 2012. 17%...,.,. 2011 32,923 35%.. EI(Eco Innovation),.. 2011 20, 2012. 70 [ ] 1 500 1 200 2010 9,. 2011 3 25, 2011 4 12 350 300, 1 3. 2 5, 2011 4 6 ( 1 8 ) 2 8.
95%,., 2011 374 359 (95.9%) 357 (95.3%) ECMDPRO Eco e-story. 2012. 40%, 100%.. 1 2 3 4 5 -, -, ( ) - -, R&R () - - - / - - ( ) [ ] ( ) 1, 2. PCBs(, Polychlorinated Biphenyls) (5ppm)...,, 400ton., Hisense 1) ( 1 ). 71 / Eco e-story 2010 Eco e-story 2011 7 ECMDPRO... 1) Hi-sense,.
5 2011 10 12 15. 448. 190.,,,, 2011 UF. 5...,,.,. 2 3 1 1. 2. 3. 2011,, 1/2 72,,,. 2011 3,705,.... 2011.. TMS. ECMD 3,000,000 2011.10.06 10
28 1.. 28 1), ( ),, 73
2),. 3) 5) ( :, ) 3,809,095 19,045,475 100% - - - 3,809,095 19,045,475 100%, 80-1 724, 159 2 101-1 179 1 4) ( : ) 86 64 2 152 31 38 22 91 117 102 24 243 1 ( ) ( ) () () 08.07.01 5,000-3,147,336-15,736,680 10,061,160 08.09.18 " " 1,380,959 6,904,795 16,965,955 08.12.01 " " 346,501 1,732,505 18,698,460 09.03.27 " " 69,403 347,015 19,045,475 12 31 1.1~1.15 1, 5, 10, 50, 100, 500, 1,000, 10,000(8) 74. ( : ) / ( ) 243 1,615 1,378 374 45 341 491 47 4,534 3 (http://www. pulmuone.co.kr) 36-3
6) ( :, %) 2. 57 58 2010-12-17 20,000 4.90 20,000 2013-12-17 2011-01-28 40,000 4.90 40,000 2014-01-28 1), 5.,.. ( :, %) 58 59 60 57 58 3 2010.12.16 40,000 4.85 2011.06.09 20,000 4.85 2011.12.14 40,000 5.00 2010.12.17 20,000 4.90 2011.01.28 40,000 4.90 2011.05.06 5,000 5.00 (2011.12.31 ) ( :, %) 4,267,047 75.8 2,550,010 100.0 1,101,453 100.0 4,676,176 100.0 200,000 100.0 *.,..,,. 75 2) 1-5) 6)
3., 1) - 2) (2011.12.31 ) ( :,, %) 28,150, 4,267,047 75.8 11,014 1,101,453 100.0 2,338 4,676,176 100.0 2,000 200,000 100.0 3) (2011.12.31 ) " " " 76 25,500, 2,550,010 100.0 *.
4. 1) ( : ) ( : ) 28 27 26. 69,643 61,033 40,308. (34,281) (73,076) (42,364). 35,363 (12,044) (2,056). 26,188 (20,515) (8,269). 25,325 (19,266) (6,559). 24,654 (19,613) (7,250) 28 27 26. 1,370,529 1,272,689 1,120,365 (995,265) (921,115) (828,697). 375,264 351,574 291,668. 40,971 19,915 35,532. 22,997 1,939 21,010. 17,740 6,273 17,870 [ :] 17,159 6,268 18,231 581 5 (361). 16,577 4,339 16,316 [ :] 15,996 4,334 16,677 581 5 (361) 77
2) ( : ) 28 27 26 16,501 9,153 32,283 276,393 276,957 264,572 292,894 286,110 296,855 77,414 76,457 36,160 66,096 81,491 109,679 143,510 157,947 145,840 19,045 19,045 19,045 25,621 25,244 24,614 (1,329) (1,305) (1,245) 106,047 85,177 108,601 149,384 128,162 151,015 ( : ) 28 27 26 398,321 261,317 245,667 528,013 470,237 420,243 926,335 731,554 665,910 304,374 323,810 234,388 333,257 216,801 240,138 637,631 540,610 474,526 [ ] 224,599 190,926 191,292 19,045 19,045 19,045 18,574 (2,984) (2,102) 1,682 228 1,478 185,298 174,637 172,871 [ ] 64,104 18 92 64,104 18 92 288,704 190,944 191,384 78 *.
5. 7. - 6. CEO DTC - (2011.12.31 ) ( :, %) 2,183,578 57.3% - ( ) 227,044 6.0% - 188,728 5.0% - JF KOREA FUND 91,067 2.4% - 88,591 2.3% - 2,779,008 73.0% - - GBM - - - 79 - - - 11.09.09-11.02.28 * DTC Direct To Customer, GBM Global Business Management
8., ( :, %) ( ) 75.79 100.00 100.00 100.00 9. ( : ) 10,000 - - 30,000 - - 28,000 - - * 57, 58 ( :, KB,). 100.00 49.00 25.49 100.00 100.00 100.00 100.00 99.90 100.00 100.00 Pulmuone U.S.A 100.00 100.00 100.00 50.00 100.00 () 100.00 38.00 10. 11. 80 * 10%.
. 28 1. 28( ) 2011 12 31 27( ) 2010 12 31 (: ) 28( ) 27( ). 398,321,384,024 261,317,191,659 72,006,701,001 45,870,004,951 101,761,320,000 4,676,700,000 125,737,776,616 120,791,969,397 347,698,319 37,930 84,127,662,288 79,484,012,148 14,340,225,800 10,494,467,233. 528,013,149,720 470,236,691,180 27,500,000 34,500,000 24,914,715,074 22,745,716,167 7,007,025,976 8,127,181,118 18,409,092,118 18,580,143,745 610,825,657 635,999,135 404,810,241,118 356,281,431,030 12,325,620,096 12,755,961,592 28( ) 27( ) 45,416,098,251 40,054,487,297 13,207,031,430 9,529,215,470 1,285,000,000 1,492,055,626 926,334,533,744 731,553,882,839. 304,373,883,931 323,809,683,458 123,110,277,414 123,983,159,391 153,386,922,163 176,232,000,087 475,414,295 458,336,526 6,016,948 62,519,986 4,436,937,538 780,060,782 20,927,553 35,621,969 22,937,388,020 22,257,984,717. 333,256,981,100 216,800,529,298 1,460,434,726 1,216,396,798 281,368,892,506 182,016,702,166 12,138,214,072 4,887,355 1,608,679,859 1,217,363,715 34,074,433,363 31,427,546,141 436,388,451 917,633,123 2,169,938,123-637,630,865,031 540,610,212,756. 224,599,449,789 190,925,855,315 19,045,475,000 19,045,475,000 18,574,270,506 (2,984,158,724) 81
28 ( ) 27 ( ) 28( ) 27( ) 1,681,603,847 227,985,299 185,298,100,436 174,636,553,740. 64,104,218,924 17,814,768 64,104,218,924 17,814,768 288,703,668,713 190,943,670,083 926,334,533,744 731,553,882,839 28( ) 27( ) (21,362,792,029) (19,634,983,586) (580,882,519) (671,868,187) 22,997,200,570 1,938,661,160 () (5,257,269,792) 4,334,526,017 17,739,930,778 6,273,187,177 (1,162,770,572) (1,933,836,547) 2. 28( ) 2011 1 1 2011 12 31 27( ) 2010 1 1 2010 12 31 (: ) 28( ) 27( ) 1,370,528,859,948 1,272,688,991,431 (995,265,149,154) (921,114,924,049) 375,263,710,794 351,574,067,382 (88,792,470,179) (68,783,619,148) (230,165,607,278) (215,499,742,688) (11,908,476,503) (10,248,218,676) (3,425,957,916) (37,127,322,057) 40,971,198,918 19,915,164,813 3,969,676,200 2,330,348,120 (31,280,440) (75,630,070) (3,346,084,358) (875,429,607) (164,928,071) (1,032,905) 1,642,945,362 (1,198,738,890) - 11,575,641 736,576,935 205,419,284 16,577,160,206 4,339,350,630 : 17,158,879,207 6,267,928,915 581,051,571 5,258,262 : 15,996,108,635 4,334,092,368 581,051,571 5,258,262 : 4,641 1,696 4,641 1,696 82
3. 28( ) 27( ) 28( ) 2011 12 31 27( ) 2010 12 31 (: ) 28( ) 27( ). 16,501,003,053 9,152,610,390 7,350,494,923 2,799,518,203 4,513,366,511 4,315,116,545 4,637,141,619 2,037,975,642. 276,393,208,683 276,957,084,743 2,500,000 2,500,000 6,406,825,976 8,126,981,118 229,696,522,580 226,277,637,116 18,987,793,979 20,260,017,723 2,105,334,288 2,626,595,200 4,935,585,663 4,878,356,824 7,609,888,938 7,686,837,858 2,266,807,153 2,895,236,967 3,096,950,106 2,712,921,937 1,285,000,000 1,490,000,000 292,894,211,736 286,109,695,133. 77,413,659,403 76,456,796,561 4,223,377,398 3,762,857,034 68,000,000,000 70,000,000,000 3,614,581,784 430,784,889 6,016,948 62,519,986-121,380 1,569,683,273 2,200,513,272. 66,096,446,690 81,490,575,447 828,189,844 1,163,878,686 60,000,000,000 76,000,000,000-4,887,355 333,223,903 499,763,939 4,935,032,943 3,789,589,904-32,455,563 143,510,106,093 157,947,372,008. 19,045,475,000 19,045,475,000. 25,620,812,194 25,244,179,819. (1,328,911,529) (1,304,512,786). 106,046,729,978 85,177,181,092 149,384,105,643 128,162,323,125 292,894,211,736 286,109,695,133 83
4. 5. ( ) 28( ) 2011 1 1 2011 12 31 27( ) 2010 1 1 2010 12 31 28( ) 2011 1 1 2011 12 31 ( : 2012 3 30 ) 27( ) 2010 1 1 2010 12 31 ( : 2011 3 25 ) (: ) (: ) 28( ) 27( ) 69,643,229,635 61,032,818,421 (34,280,558,058) (73,076,385,898) (22,107,079,334) (22,497,636,479) (10,907,180,067) (9,259,520,689) (1,266,298,657) (41,319,228,730) () 35,362,671,577 (12,043,567,477) 288,198,682 323,902,271 (8,190,327,190) (8,795,737,191) () (1,272,223,744) - () 26,188,319,325 (20,515,402,397) () (863,065,054) 1,249,313,037 () 25,325,254,271 (19,266,089,360) (670,828,393) (346,768,177) (31,280,440) (75,630,070) (828,755,960) (368,944,516) 189,208,007 97,806,409 () 24,654,425,878 (19,612,857,537) 28( ) 27( ) I. 59,043,634,804 37,974,085,918 1. 34,311,218,418 57,527,952,000 2. 25,325,254,271 (19,266,089,360) 3. (646,429,650) (287,776,722) () 4. 53,591,765 - II. - 200,000,000 1. - 200,000,000 III. 3,857,767,500 3,862,867,500 1. - - 2. ( ) 3,857,767,500 3,862,867,500 ( ( ): : 1,020 (20.4%) : 1,020 (20.4%). 55,185,867,304 34,311,218,418 28. 2012. 3. 30 84
. 1 28, ( ) 3. (3 ) / 52.05.13/ ) 3 449 28, ( ). 1. 52.03.08/ ) UN Global Compact ) ) ) - 2. - ) DTC (Direct To Customer) ) () 3. ( ) : 1,020 60.01.02 ) 85 ) 2 ) ) 382 29. 1. - : ( ), ( ) 2. - : () 3 388 38 29 (2012). 1. 28 : 3,000 28 : 1,962 2. 29 : 5,000
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. 3 2011 ( ) 3 2011 ( ). AA1000 AS(2008) Type 1 (Moderate Level). - Type 1 2011, AA1000 AS(2008) 3 (,, ),.,. -.,,,.,. 3 90.. 1) AA1000Assurance Standard(2008)¹ 2) BEST ² 3) GRI G3.1 ³ ) 1. AA1000AS(Assurance Standard): AccountAbility 1999,,,, 2008 2010 2. BEST : SM 2006, (IPS), 5 3. GRI G3.1 : 1997 (CERES) (UNEP) 2006 10 G3 (Human Right), (Gender), (Local Community) G3.1 2011 3. 2013 G4
1),,, 2) GRI/BEST. - - - - - -,,, - - - () (2012.02.15/16/20) - GRI/BEST -, - () - - [ (Inclusivity)]?.,,,,... - (VOC), (VOE) - (CCM),.. 3 91,..
[ (Materiality)],,?.,,,... -, -,.,,. - - /,,.. [ (Responsiveness)]?,... [GRI ] GRI G3.1 A+. [BEST ] BEST, BEST 5 5 99.6%. [ ] * 5 2006 2007 2008 2009 2010 2011 1 2 3 4 5 6 3 4 4 4 5 5 81.3% 96.4% 98.0% 99.1% 99.5% 99.6% 3 92
2011 (1),,, (2) (DMA), (3).. ( ) 3, 1993 2002,,.,,. - - - - -. 2012 3 7 ( ) 3 93
2011 :,,, BEST BEST GRI A A_1 CEO 1.1 4, 5 A_2 1.2 12 A_3 2.1 6 A_4 2.2 7 A_5, 2.3 6, 10 A_6,,, 3.8 6 A_7 2.4 / 2.5 6, 7 A_8 2.6 11 A_9 2.7 12 A_10 2.8 6, 33, 46 A_11 4.13 94 B B_1 3.6 2 B_2 3.7 2 B_3 3.1 2 B_4 3.5 2, 33, 46, 54 B_5 3.11 2, 33 B_6 3.3 2 B_7 3.13 2, 92~95 B_8 2.9 / 3.2 2 B_9 3.4 2 B_10 BEST 3.12
:,,, BEST BEST GRI C C_1 4.14 / 4.15 15 C_2 4.14 / 4.16 / SO1 15 C_3 4.17 16~20 D D_1-21~26 D_2-21~26 D_3-21~26 EC EC1 EC1 34 EC2 EC2 65, 67, 69, 70 EC3 EC3 49 EC4 EC6 / EC7 48 EC5 EC4 61 EC6 EC8 61 EC7 EC9 46, 61 EC8-34 EC9-35~38 EC10-35~38 EC_DMA _ DMA 21~26 95
:,,, BEST BEST GRI GR GR1 4.1/4.2 11 GR2 4.3 11 GR3 4.2 11 GR4 4.7 11 GR5,, 4.9 11 GR6,, 4.10 11 GR7,, 4.5 11, 2010 (p.59) GR8-11, GR9-11 GR10 4.8/4.12 29 GR11 4.11 11 GR12 4.4 11 GR13 4.6 11, 2010 (p.13) GR14 57, 58 96 EM EM1 LA1 46~48, 51 EM2 LA13 46, 47 EM3 LA14 49 EM4, EC5 49 EM5 LA2 46, 47 EM6-46 EM7 HR4 48 EM8 HR5 48 EM9 HR6 48 EM10 HR7 48
:,,, BEST BEST GRI EM11-53 EM12 LA4 53 EM13, LA5 53 EM14 LA6 54 EM15 LA9 53 EM16-53 EM17 ILO LA14 53 EM18 LA8 55 EM19 LA7 54 EM20 LA3 50 EM21-50, 51 EM22-54 EM23-53 EM24-52 EM25,, - 29, 2010 (p.32~33) EM26-29, 30 EM27 LA10 30, 48, 52 EM28 LA11 30, 48, 52 EM29 LA12 49 EM30 HR3 48 EM31,, HR8 48 EM32-51 EM33 52 EM34 51 EM_DMA1 _ - 21~26 EM_DMA2 _ - 21~26 97
:,,, BEST BEST GRI PN PN1-19~20, 57, 59 PN2 HR1 57, 58 PN3 HR2 58 PN4-58, 59 PN5-59 CS CS1-19, 20, 41 CS2-42, 43, 45 CS3, SO7 30 CS4 PR1 41, 42 CS5 PR3 42, 43 CS6-43, 44 CS7-14, 35, 36, 66, 71 CS8-35, 36, 66, 71 CS9 PR5 44, 45 CS10-41 CS11 PR2 42 CS12 PR4/PR9 43 CS13 PR6 42, 43 CS14 PR7 43 CS15 PR8 45 CS_DMA _ - 21~26 98
:,,, BEST BEST GRI CO CO1 SO1 19, 20, 60 CO2, HR9 / SO1 60 CO3-60 CO4-60, 61 CO5 SO2 / SO3 / SO4 29, 30 CO6 SO5 29, 30 CO7 SO6 29, 30 CO8 2.10 50 CO9 SO8 42, 43, 45, 73 CO10,, 60, 61 CO_DMA _ - 21~26 EV01 EV1 EN30 65 99 EV2-66 EV3-21~26, 64 EV4 EN18 65, 67, 70 EV5 EN5 / EN6 / EN7 67, 68, 69 EV6, EN14 73 EV02 EV7 (,, ) EN3 64 EV8 EN4 64 EV9 EN8 64, 68 EV10 EN1 64 EV11 EN2 -
:,,, BEST BEST GRI EV03 EV12 EN16 64 EV13 (CO2, CH4, N2O, HFCs, PFCs, SF6) EN17 64 EV14 EN19 64 EV15 NOx, SOx EN20 - EV16, EN22 64 EV17 EN21 64, 68 EV18 EN10 68, 69 EV19 EN25 68, 69 EV20 EN9 68, 69 EV21,, EN23 73 EV22,, EN11/EN12 73 EV23 EN26 67, 69, 71 EV24 EN27 71 EV25 EN7 68 EV26 EN12/EN14 73 EV27 EN13 69 EV28 EN15 73 EV29 I, II, III VIII,,,, EN24 72 EV30 EN29 69, 70 EV31 (, ) EN28 73 EV_DMA _ - 21~26 100
[GRI 3.1 ] GRI LA15 46, 51 SO9 69, 70, 73 SO10 69, 70, 73 HR10 29 HR11 53 () 101 ( ) 21 OCAP (KFCF) (,, )
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