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The most precious values Water, Nature & People

ABOUT THIS REPORT 2009. 10 2009. 01 2008. 10 2008. 10 2008. 10 2008. 10 2008. 04 2007. 12 2007. 11 2007. 11 2007. 11 2007. 10 2007. 07 2007. 05 2007. 05 2007. 04 2006. 12 2006. 11 2006. 11 2006. 11 2006. 10 2006. 09 2006. 09 2006. 05 2007. 03 2007. 03 2007. 02 2007. 02 2006. 07 2005. 10 2004. 09 2004. 03 2002. 01 2001. 09 2001. 05 1997. 03 1985. 12 1976. 01 1971. 11

02 Strategy R&D 06 08 12 14 16 Approach 20 21 22 24 26 28 Challenges GREEN Economy 32 34 36 37 K-water 38 40 GREEN Environment K-water Green Network 42 44 46 48 50 52 54 GREEN Society 56 58 60 62 64 Performances (GRI) Positive & Negative Information UN 10 GRI Index K-water KPI 3 68 79 90 91 92 95 96 98 101 GRI G3 Guideline K-water, GRI G3 A + 3 GRI G3 Guideline A +

(2009.12.31) K-water, 1967. 11. 16 10 2,814 2 9,956 13 2,770 2 54 8 31 6 9 4,031 560 (2009) 90.6% 9.3% 0.1% 8 (2009) 49% 19.4% 18.9% 5% 6 9 3,387 18 27 329.6 Mongolia Iraq Afghanistan Nepal China Equatorial Guinea Congo Pakistan India Bangladesh Cambodia Sri Lanka Kenya Rwanda Laos Vietnam Philippines Indonesia Peru Haiti

CEO 02 CEO

03

Strategy_ 04 06_ 08_ 12_ 14_ 16_ R&D

05 Strategy Strategy Approach Challenges Performances

Strategy_ 06 2000 8% 64 2025 38% 78 2050 42% 94

07 Strategy 1980~1999 2090~2099 2011 355 2016 358 2020 356 1 2 3 4 5 6 7 8 9 10 100.0 65.1 39.2 28.7 20.9 19.7 12.8 11.2 10.9 6.9 Approach Challenges Performances Global Water Market, 2008

Strategy_ 08 K-water Vision 3 Global Best on K-water Vision Global Global Best on 3Water + K-water Green R&D Total Solution Core Tech Core Value (Green water) (Blue water) Global (White water)

09 Strategy K-water Global 2009 6 5 132 AA 151 5 67% 2,256 8.7 4,031 61 39 R&D 35% 8.99 Step1_ Step2_ Step3_ 2004~2005 2013 16 7 150 AA 488 8 72.5% 12,842 392 5,400 67 25 36% 9.5 Tool 6 CRM LCA 2006~2007 2 2010 2017 23 10 155 AAA 1,424 9 74% 17,856 460 6,000 83 29 R&D 37% 9.7 2008~2015 Approach Challenges Performances 100 83

Strategy_ 10 CEO K-water K-water (A + ) (ISO 24500, ISO 26000) CDM ELF 2009 2010 2011~2012 2013 132 135 145 150

11 Strategy BSC K-water K-water K-water K-water K-water K-water K-water K-water 2009 2013 2017 (PCSI) 90 90 90 8.99 9.5 9.7 83 89 97 K-water 29% 30% 35% K-water Approach Challenges Performances

Strategy_ 12 Global

13 Strategy K-water 2017 2009 2017 2009 2017 4,870 5,222 3,177 3,650 2009 2017 2009 2017 115 1,700 138 14,240 2017 K-water Approach Challenges Performances

Strategy_ 14 K-water K-water (*K-sigma) K- Post 6 Post 6 2009 K- 2008 6 2007 6 K-water 6 JOA CoP Top-Down CoP CoP K-sigma BSC

15 Strategy Asian Make 7,530 2009 Approach Challenges Performances

Strategy_ 16 Step 1(~2008) Step 2(2009~2010) Step 3(2011~) K-water R&D Core Tech 1080 R&D R&D 5 Star 860 2009 R&D

17 Strategy R&D R&D 6.8% 761 7.0% 800 7.0% 847 7.1% 860 2006 2007 2008 2009 87 83 89 88 97 106 85 102 2006 2007 2008 2009 537 466 458 496 2006 2007 2008 2009 79,83290,311 621 26 38 41 49 49 28 20 50 2006 2007 2008 2009 Approach Challenges Performances

Approach_ 18 20_ 21_ 22_ 24_ 26_ 28_

19 Approach Strategy Approach Challenges Performances

Approach_ 20 21 K-water 2010. 8.

21 Strategy 2009 1 2009 KoBEX 9.7 Approach Challenges Performances (2010. 2) (2010. 4) (2009.11)

Approach_ 22 CS *Water-Pro Service Water-Pro : K-water Blue : K-water, Orange : Green : 2009 20% 30% 30% 20% 3 87.0 93.5 92.6 93.7 2006 2007 2008 2009 90

23 Strategy 5-Star (AWWA) VOC 6 99%, 2009 VOC Approach Challenges Performances 5-Star

Approach_ 24 NGO

25 Strategy K-water VOC FOCUS K-water Approach Challenges Performances

Approach_ 26 NGO 2009 NGO KFQ K-water VOC Focus Feed-Back Frame (Prioritizing) NGO POOL

27 Strategy K-water (Materiality Test) K-water K-water K-water Approach Challenges Performances

Approach_ 28 5 4 3 2 1 2 3 4 5 BEST PRACTICE (Dr. SafeWater)

29 Strategy ERM 0.0 (0~33%) (34~66%) (67~100%) 0.0 0.0 8.8 15.0 0.7 0.0 5.7 1.0 6.4 6.2 4.5 5.1 1.3 4.3 0.0 K-water Approach Challenges Performances

Challenges_ 30 GREEN Economy 32_ 34_ 36_ 37_ 38_ K-water 40_

31 Challenges Strategy Approach Challenges Performances

Challenges_ 32 CDM CDM 1,328 10 1,000.6 22 4 19 69.7 254 3 8 579 5 195RT (2010.2) 8,608 CERs UNFCCC CO 2006. 06 507,629 315,440 2006. 10 15,473 9,689 2007. 02 13,944 8,664 2007. 11 6,293 4,013 2009. 11 5,557 2,987 548,896 340,793 CDM (2010.2) CO 0.6214ton 0.6262ton 0.6376ton

33 Strategy 13 3 8,038 FOCUS 4 Approach Challenges_GREEN Economy Performances

Challenges_ 34 2006 56 2007 75 2008 125 2009 153 80 72.6 76.3 75.4 75.8 2004 2005 2006 2007 2008 2009 57.7 64.7 2008 2009 2008 2009

35 Strategy 153 BEST PRACTICE (2009) 2004~2007 Before After 2008~2009 (Dr.Pipe) (K-Pressure) 337 21,060 ZERO 2008 2009 2010 Approach Challenges_GREEN Economy Performances

Challenges_ 36 IT IT 2005 2006 2007 2010

37 Strategy MTV Green City Approach Challenges_GREEN Economy Performances Green City

Challenges_ 38 K-water (SMART) (SMART) The Ultimate Value Creator 5 1,000 T Training R RaisingRisk Managing S Systemizing SMART A Administering M Marketing

39 Strategy 6 9 3,387 18 27 329.6 3,387 2010 6 6 BEST PRACTICE Approach Challenges_GREEN Economy Performances

Challenges_ 40 2014~2017 2008~2010 2011~2013 5 K-water 5 LG KCC K-water 27 2 25 119 11 2009. 8 2010. 1 (2010.1)

41 42_ K-water 44_ Green Network 46_ 48_ 50_ 52_ 54_ GREEN Environment Strategy Approach Challenges_GREEN Environment Performances

Challenges_ 42 K-water 132 EPE (Plan) (Check) (Action) (Do) ISO ISO (2007~ ) : 58 428 2009 ISO

43 (EPE) EPE 32% 132 1,215 1,210 126 111 100 11% 11% 12% 10% 2006 2007 2008 2009 1,207 1,380 2006 2007 2008 2009 FOCUS 9% 10% 728 6% 5% 653 415 428 2006 2007 2008 2009 Strategy Approach Challenges_GREEN Environment Performances

Challenges_ 44 Green Network 59% 63% 66% 64% 93 39 40 64 93 K-water 2009 2006 2007 2008 2009 (SEMS) (TSS) 2007 2008 2009 ~2011 1,864 1,170 1,468 3,924 1,468 2009

45 289% 382 186% 709 254% 1,805 2,371 131% 2006 2007 2008 2009 K-water ISO MOU ISO 10 EMS 6 EMS LCA ISO 3 EMS ISO 14001 ISO ISO Strategy Approach Challenges_GREEN Environment Performances

Challenges_ 46 GHG K-water 4 5 5 12 26 Action Plan 3 1 (Adaptation) 2 (Mitigation)

47 2.47 2.22 1.98 K-water 2.08 2.08 2.08 2.00 Pumping System Strategy Approach Challenges_GREEN Environment Performances 2007 2008 2009 2010

Challenges_ 48 BEST PRACTICE

49 Strategy Approach Challenges_GREEN Environment Performances

Challenges_ 50 Biotope,

51 BEST PRACTICE 266 153 109 2003~2004 2007~2008 2008~2009 Strategy Approach Challenges_GREEN Environment Performances

Challenges_ 52 5-Star (2009.6.15) 6 3 2009 5 8 K-water 2009 0.1NTU 0.06NTU 0.5NTU 5 99.8% K-water 2009 1.0/L 1.0/L 99.8% 4.0/L 4 6 (HAAs) K-water 2009 0.06NTU 0.018/L 0.1/L 250

53 5-Star 4 (LCA : Life Cycle Assessment) 15 16 7 1 2009 2010 2011 2012 Strategy Approach Challenges_GREEN Environment Performances

Challenges_ 54 FOCUS

55 56_ 58_ 60_ 62_ 64_ GREEN Society Strategy Approach Challenges_GREEN Society Performances

Challenges_ 56 9.8% 26 29 17 18 96.0% 92.0% 3,501 3,638 96.0% 3,903 80.9% 3,272 49 111 84 86 2006 2007 2008 2009 2006 2007 2008 2009 2007 2008 2009 45 39 98 35 28 67 77.8% 71.8% 68.4%

57 (I-pin) 2.3% 2.1% 2.2% 2.3% 104 90 90 87 2006 2007 2008 2009 Day 1 2 1 3 Strategy Approach Challenges_GREEN Society Performances

Challenges_ 58 K-water (CRP) 2009~2010 GWP 2011~ HRM HR-Bank 100% ~2008 HRD CRP 4 One-Stop 430 (CDP)

59 K-water 60.5 1 K-water 12,011 2009 Strategy Approach Challenges_GREEN Society Performances

Challenges_ 60 (Great Work Place) 100% DB 2009 21 28 284 Feed-back 2009.8~11 12(63%) 19 3 3 97 2009.8~11 4(21%) 19

61 EIP BSC HR-Bank FOCUS IT 0 2009 81.5% (2009.12) 2009 Strategy Approach Challenges_GREEN Society Performances

Challenges_ 62 (Participation) (Communication) (Change) K-water K-water CI(Corporate Identity) 7

63 Jop-sharing 596 121 8 41 3% 2002 24 14 13 49,000 2009 Water Tour K-water Strategy Approach Challenges_GREEN Society Performances K-water K-water (http://www.kwater.or.kr)

Challenges_ 64

65 01. 02. 03. 04. 05. 06. 07. 09. 08. 10. 11. 01. K-water 02. 03. 2009 04. 05. 06. 1 07. 2 08. 09. 10. 11. K-water Strategy Approach Challenges_GREEN Society Performances

Performances_ 66 68_ (GRI) 79_ 90_ Positive & Negative Information 91_ UN 10 92_ GRI Index 95_ K-water KPI 96_ 3 98_ 100_

67 Performances Strategy Approach Challenges Performances

Performances_ 68 (GRI) 2006 2007 2008 2009 1,751,463 1,833,397 2,066,036 2,032,624 1,721,105 1,812,905 2,044,533 2,005,384 30,358 20,492 21,503 27,240 1,290,085 1,403,972 1,619,246 1,511,841 829,876 911,769 1,127,327 1,160,601 242,381 291,699 303,943 285,818 78,209 61,119 67,155 63,971 91,431 83,929 65,033 26,176 48,188 55,456 55,788 61,051 461,378 429,425 446,790 520,783 2006 2007 2008 2009 18,500 1,463 6,995 3,150 - - - - 350 - - - 5,600 - - - 3,000 - - - 5,588 - - - - - - - 3,962 1,463 - - 6,995 3,150

69 ~2006 2007 2008 2009 223 59 20 42 102 50% 2007 2008 2009 ~2011 1,864 1,170 1,468 3,924 8,426 1,492 1,493 1,229 TOE : Ton of Oil Equivalent TOE 1,579 2006 2007 2008 2009 194,735 224,429 TOE 231,554 225,529 2006 2007 2008 2009 Strategy Approach Challenges Performances

Performances_ 70 TOE 32,494 13,148 19,127 18,994 104,548 7,620 2006 2007 2008 2009 60,066 81,784 69,869 4,638 5,105 5,990 2006 2007 2008 2009 2006 2007 2008 2009 95% 2008 0.3182 2009 0.3176 3,450

71 CO2 eq CO2 eq 481,418 4,459 466,604 466,890 4,180 4,048 3,496 384,036 2006 2007 2008 2009 2006 2007 2008 2009 SOx CO HC NOx 263 1,818 3,360 839 8,913 2009-30 BOD 30 25 20 15 10 5 0 COD 45 40 35 30 25 20 15 10 5 0 SS 30 25 20 15 10 5 0 2006 2007 2008 2009 Strategy Approach Challenges Performances

Performances_ 72 100.0 100.0 100.0 89.2 30.0 31.0 2006 2007 2008 2009 24.5 14.0 2006 2007 2008 2009 Feed-Back

73 2009 (DfE) 9 33 21 2 76.2% LCA 5 428(5%) COD 3 (51% 52%) 64.8% 1NTU 99% 7,940 171 1,453GWh 93 3,450 76,319L 3,950L LNG 210 1.40% 399 BOD 2.0 COD 4.3 SS 3.8 BOD 14 SS 11 0.06 90 0.3% 0 142525 18 13,500 29,000ha, 1 GRI A + 73,333 39 SOx CO HC NOx 12 85 1,010 5 191 2009-30 2009 0.17 2.75 11.88 85.20 4,249 4,064 4,025 4,031 2006 2007 2008 2009 20 10.8 30 34.2 40 38.5 50 16.5 Strategy Approach Challenges Performances

Performances_ 74 91.2 8.8 1,188 1,253 (29.47%) (31.08%) 811 (20.12%) (EAP) 324 (8.04%) 264 (6.55%) 169 (4.19%) 21 1 (0.52%) (0.02%) 1.74% 66 1.94% 77 2.19% 88 3.80% 153 2006 2007 2008 2009 2009.12.31 4,031

75 2009 15 0.30% 0 504 9.96% 0.32% 6.5 0.30% 5.9 0.18% 0.17% 3.2 3.1 2006 2007 2008 2009 2008 (EAP : Employee Assistance Plan) 65.0 61.0 60.5 59.0 222 89 60 77 43 57 67 17 90.2 9.8 Strategy Approach Challenges Performances 2006 2007 2008 2009

Performances_ 76

77 (Strategic Environment Assessment) (Prior Environmental Review System) Feed- Back (Environmental Impacts Assessment) (Post Environmental Audit) Strategy Approach Challenges Performances

Performances_ 78 2,183 1,896 1,230 1,248 1,621 1,639 1,477 1,363 2006 2007 2008 2009

79 18,129 20,446 20,054 17,608 17,825 1,489 1,388 14,980 816 2007 2008 2009 2007 2008 2009 2007 2008 2009 132,770 63,054 64,936 60,749 114,439 119,817 29.1 16.0 19.6 2007 2008 2009 2007 2008 2009 2007 2008 2009 Moody s A1 S&P A 86.2 83.6 142.1 77.4 106.2 105.8 2007 2008 2009 2007 2008 2009 Strategy Approach Challenges Performances

Performances_ 80 499,946,334,872 463,171,764,661 441,643,655,711 433,780,080,168 104,204,900,310 30,422,758,839 837,540 2,915,130 104,204,062,770 30,419,843,709-8,000,000,000 294,908,919,994 286,954,961,930 295,465,094,512 294,908,919,994 287,441,751,777 286,954,961,930 556,174,518 486,789,847 - - 22,300,486,992 6,578,169,842 11,766,235,525 9,205,043,497 15,722,317,150 2,561,192,028 4,053,497,543 3,271,284,690 27,198,864,710 92,160,685,927 4,666,885,572 3,721,858,945 32,417,740 43,486,340 32,417,740 43,486,340 58,302,679,161 29,391,684,493 50,118,463,480 22,293,980,792 47,455,000,000 20,005,000,000 2,663,463,480 2,288,980,792 3,069,395,630 1,920,886,904 5,114,820,051 5,174,844,907-1,971,890-1,971,890 12,777,123,673,603 11,518,562,462,297 1,712,145,492,740 1,442,955,072,819 13,408,095,366 10,894,452,584 13,408,095,366 10,894,452,584 - - 12,806,269,995 9,389,456,181 4,323,800,000 4,218,500,000 8,482,469,995 5,170,956,181 17,319,333,193 13,750,011,458 4,959,041,445 2,051,503,973 12,360,291,748 11,698,507,485 1,492,520,641,737 1,171,217,938,802 955,834,532,592 708,926,922,723 533,095,289,656 459,915,976,106 3,339,437,449 2,163,507,933 251,382,040 211,532,040 176,091,152,449 237,703,213,794 176,091,152,449 237,703,213,794 - - 2,903,245,796,444 2,483,899,851,235 39,867,529,860 32,741,991,760

81 319,312,224,487 237,398,590,588 300,700,629,643 227,739,525,551 80,916,889,566 71,926,857,759 996,744,333 1,034,246,333 128,065,612,723 90,062,140,099 123,536,659,900 89,859,168,266 38,003,472,624 33,677,491,634 63,458,273,005 40,515,809,101 63,139,041,544 42,388,322,017 22,942,463,904 20,750,719,527 64,607,339,718 49,546,330,998 60,397,618,356 47,470,846,249 15,061,008,720 12,926,772,107 468,968,346,486 220,927,515,846 455,306,626,346 229,481,611,498 248,040,830,640 225,825,014,848 412,256,012,827 183,374,720,148 405,979,411,286 196,688,020,639 228,881,292,679 209,291,390,647 56,712,333,659 37,552,795,698 49,327,215,060 32,793,590,859 19,159,537,961 16,533,624,201 9,049,013,703 4,099,716,444 7,925,758,374 3,669,646,962 4,949,297,259 4,256,111,412 11,317,653,274 2,983,796,701 11,122,080,664 3,846,282,352 8,333,856,573 7,275,798,312 2,277,702,436,545 1,868,324,573,414 10,807,978,598 2,390,452,470 686,370,596,857 676,134,293,357 1,052,477,646,383 1,043,935,342,883 10,236,303,500 7,086,303,500 1,456,000,000-13,369,512,980 610,562,319,644 584,010,268,154 19,977,591,894 16,202,324,170 20,149,414,576 16,794,146,852 3,775,267,724 3,355,267,724 2,875,217,167 1,707,699,986 541,981,551,950-117,538,217,827-292,134,693,154 196,179,005,219 9,465,840,678 9,938,144,870 88,229,645,262 30,204,070,361 80,536,295,479 28,237,051,432 58,025,574,901 52,299,244,047 48,984,495,115 14,870,545,954 44,905,640,173 14,161,864,296 34,113,949,161 30,743,775,877 39,245,150,147 15,333,524,407 35,630,655,306 14,075,187,136 23,911,625,740 21,555,468,170 7,687,891,005,417 7,234,119,600,602 188,371,050 194,816,055 20,287,448,913 21,098,847,706 7,667,415,185,454 7,212,825,936,841 2,100,230,580,361 1,974,543,185,639 800,655,751,280 783,132,277,764 4,649,714,511,216 4,638,282,154,388 4,379,279,976,278 4,368,613,364,376 3,072,955,625 1,784,748,125 Strategy Approach Challenges Performances

Performances_ 82 8,359,401,203 8,881,863,777 129,614,578,751 124,086,367,948 87,670,552,198 81,996,362,506 5,528,210,803 5,674,189,692 4,160,331,477 4,540,746,556 473,841,379,002 357,587,937,641 375,703,045,887 363,274,228,791 258,182,324,053 255,228,156,794 12,428,817,096 2,954,167,259 4,737,725,523 4,460,104,563 105,829,424,688 97,899,676,284 95,113,960,988 87,769,212,584 9,035,463,700 9,650,463,700 1,680,000,000 480,000,000 - - 13,277,070,008,475 11,981,734,226,958 472,551,979,072 436,241,263,391 472,551,979,072 436,241,263,391 7,142,627,109 6,223,539,825 7,142,627,109 6,223,539,825 119,074,311,706 80,957,317,956 262,175,166,665 257,351,198,067 22,273,998,415 19,846,988,009 15,673,341,157 10,701,522,044 6,600,657,258 9,145,465,965 16,593,215,300 8,782,959,859 3,940,070,848 20,249,804,042 80,391,310 58,792,800 33,453,517,770 29,335,677,770 - - 33,453,517,770 29,335,677,770 44,763,056 64,702,557 1,401,684,608 6,997,420,162 6,372,232,285 6,372,862,344 6,372,232,285 6,372,862,344 2,523,087,153,385 1,526,045,424,402 2,523,087,153,385 1,526,045,424,402 1,943,867,480,000 1,937,556,703,105 953,344,500,000 950,841,570,060 6,310,776,895 2,502,929,940 382,762,542,840 416,216,060,610 382,762,542,840 416,216,060,610 - - 166,200,268,438 156,752,912,197 166,200,268,438 156,752,912,197 21,662,956,560-21,662,956,560 - - -

83 807,528,412 2,234,881,535 14,097,154,030-2,995,639,132,457 1,962,286,687,793 6,493,585,024,681 6,305,440,942,760 6,493,585,024,681 6,305,440,942,760 5,885,168,658,000 5,697,024,576,079 608,416,366,681 608,416,366,681 1,451,379,166,208 1,451,379,166,208 2,360,168,627 2,360,168,627 2,360,168,627 2,360,168,627 1,449,018,997,581 1,449,018,997,581 1,449,018,997,581 1,449,018,997,581 569,529,790 340,736,000 569,529,790 340,736,000 569,529,790 340,736,000 36,951,457,052 19,960,465,820 5,315,985,950 14,834,707,713 42,267,443,002 34,795,173,533 2,300,084,757,867 2,243,007,700,377 2,300,084,757,867 2,243,007,700,377 623,641,400,805 591,315,149,738 1,545,709,793,460 1,440,903,488,812 1,545,709,793,460 1,440,903,488,812 49,157,806,492 72,015,545,793 49,157,806,492 72,015,545,793 81,575,757,110 138,773,516,034 81,575,757,110 138,773,516,034 10,281,430,876,018 10,019,447,539,165 13,277,070,008,475 1,981,734,226,958 Strategy Approach Challenges Performances

Performances_ 84 2,005,383,610,176 2,044,532,724,904 222,713,737,330 184,065,243,108 233,957,305,840 191,155,739,353 11,243,568,510 7,090,496,245 497,095,639,307 531,260,033,980 486,865,923,917 527,825,351,291 10,229,715,390 3,434,682,689 1,206,486,281,025 1,241,334,501,906 397,770,475,934 397,739,444,654 459,727,979,482 31,031,280-785,132,641,725 763,950,505,622 767,662,619,277 750,375,453,499 21,182,136,103 17,287,165,778 34,906,750,462 34,813,514,922 22,671,731,753 93,235,540-9,982,815,827 8,559,337,172 79,087,952,514 87,872,945,910 6,353,010,231 7,371,759,842 15,694,810,519 10,160,257,665 57,040,131,764 70,340,928,403 1,782,472,891,447 1,760,814,518,427 194,003,715,011 177,879,744,350 194,003,715,011 177,879,744,350 497,194,706,803 530,523,739,721 486,865,923,917 527,825,351,291 10,328,782,886 2,698,388,430 1,003,721,709,306 963,038,245,507 269,314,971,279 265,348,879,645 668,926,066,769 642,043,932,547 54,911,519,812 45,824,139,801 10,569,151,446 9,821,293,514 87,552,760,327 89,372,788,849 10,479,101,732 7,468,469,670 15,221,834,636 9,486,747,104 61,851,823,959 72,417,572,075 222,910,718,729 283,718,206,477 222,910,718,729 283,718,206,477 222,910,718,729 283,718,206,477 93,370,754,014 98,492,265,130 28,439,611,327 29,264,300,068 25,036,787,621 26,251,484,859 17,096,403,326 16,248,901,451 6,499,522,568 9,174,563,204 1,440,861,727 828,020,204 3,402,823,706 3,012,815,209 64,121,301,703 68,374,640,764 6,028,102,870 4,470,148,061 1,673,700,026 1,830,520,418 2,100,881,083 2,080,260,559

85 749,655,383 719,129,812 373,557,562 411,595,924 578,112,910 1,657,562,195 640,769,247 492,781,192 47,900,858 141,291,422 585,052,844 581,914,440 790,091,666 871,046,475 2,715,806,860 2,780,752,955 856,743,377 806,077,780 5,882,638,287 5,810,461,047 498,215,925 533,748,803 718,560,465 663,890,644 4,816,592,230 4,523,445,693 145,330,141 113,773,213 7,243,882,125 6,481,179,116 3,660,554,571 3,564,522,080 79,481,470 102,819,535 466,802,227 472,374,461 225,168,180 119,040,029 192,151,000 113,906,080 14,172,770,938 17,789,784,709 1,295,327,051 1,004,545,845 1,083,452,407 738,068,276 6,500,000,000 9,500,000,000 809,840,984 853,324,298 69,384,671-166,108,690 149,981,548 397,093,570 419,930,993 177,254,053 283,411,757 - - 129,539,964,715 185,225,941,347 129,539,964,715 185,225,941,347 129,539,964,715 185,225,941,347 135,054,214,009 249,213,375,352 135,054,214,009 249,213,375,352 8,862,973,911 16,758,308,027 8,862,973,911 16,758,308,027 - - 89,100,000-200,381,206 1,008,978,832 754,029,609 787,104,533 - - - - 105,058,340,000 - - 490,935 5,139,437,741 558,428,810 - - - - Strategy Approach Challenges Performances

Performances_ 86 - - - 221,862,873,000 14,949,951,542 8,237,191,215 63,346,500 567,774,340 12,394,138,556 3,398,923,023 - - 580,720,657 - - 308,318,829 1,911,745,829 3,962,175,023 172,677,246,449 251,922,893,447 172,677,246,449 251,922,893,447 33,164,415,331 26,898,341,517 17,200,751,072 19,529,043,399 15,963,664,259 7,369,298,118 13,294,615,103 - - - - 1,486,400-221,862,873,000 1,450,625,334 1,488,139,715 269,390,539 403,991,471 668,743,469 20,284,902 - - 485,975,258 98,471,584 - - - - - - 105,058,340,000 - - - 4,187,987,385 1,149,304,858 - - 67,020,640 161,783,761 1,708,549,680 115,145,040 934,087,580 1,608,170 - - - - 1,478,329,485 870,767,887 14,097,154,030-91,916,932,275 182,516,423,252 91,916,932,275 182,516,423,252 91,916,932,275 182,516,423,252 10,341,175,165 43,742,907,218 10,341,175,165 43,742,907,218 7,181,215,041 37,968,567,535 718,121,504 3,796,856,753 2,441,838,620 1,977,482,930 81,575,757,110 138,773,516,034 81,575,757,110 138,773,516,034 81,575,757,110 138,773,516,034

87 81,575,757,110 138,773,516,034 - - - - 81,575,757,110 138,773,516,034 23,624,968,252 22,857,739,301 23,624,968,252 22,857,739,301 105,200,725,362 161,631,255,335 105,200,725,362 161,631,255,335 21,040,145,072 32,326,251,067 71,273,502,997 104,806,304,648 71,273,502,997 104,806,304,648 244,067,263 222,752,000 12,643,010,030 24,275,947,620 11,458,423,370 21,933,544,610 1,184,586,660 2,342,403,010 - - Strategy Approach Challenges Performances

Performances_ 88 237,241,346,636 316,310,116,118 81,575,757,110 138,773,516,034 639,649,016,183 718,241,972,064 494,200,690,573 464,429,335,256 23,002,394,481 30,820,984,805-221,862,873,000 485,975,258 98,471,584 - - 668,743,469 20,284,902 1,866,327,833 415,535,884-190,495,162 269,390,539 403,991,471 - - - - 105,058,340,000 - - - 14,097,154,030 110,624,070,426 223,430,771,577 105,058,340,000-5,139,437,741 558,428,810 - - - 490,935 200,381,206 1,008,978,832 - - - - - 221,862,873,000 225,911,479-373,359,356,231 317,274,600,403 348,997,918,087 61,660,948,491 116,000,030,061 186,678,992,242 15,996,386,635 8,601,484,592 782,212,853 440,669,510 945,026,627 2,610,783,519 64,961,821,217 19,384,630,555 11,068,600 10,247,920 919,087,284 43,176,247 38,116,993,750 2,610,723,871 4,823,968,598 11,786,422,530 2,427,010,406 630,893,644 7,810,255,441 2,514,672,746 16,309,733,194 13,146,707,944 11,815,419,540 8,969,055,574 19,939,501 32,018,138 630,059 219,789,800 13,555,038,240 3,466,344,448

89 1,213,509,777,707 585,329,664,582 113,682,117,335 209,957,235,776 53,000,000,000 162,650,000,000 14,665,364,224 11,622,691,880-6,017,980,000 - - 2,117,886,464 1,049,893,205 32,333,574,196 21,200,756,337 1,645,000,000 945,000,000 - - 51,800,000 12,230,000-5,250,000,000 9,868,492,451 1,208,684,354 1,327,191,895,042 795,286,900,358 45,000,000,000 158,000,000,000 17,179,007,006 18,255,753,171 3,485,823,147 138,500,000 2,907,537,472 1,928,042,086 2,779,670,727 2,716,252,245 39,678,322,600 30,416,870,000 1,030,000,000 1,830,700,000 1,200,000,000 480,000,000 996,450,000 - - - 1,212,935,084,090 581,520,782,856 1,050,050,572,542 181,511,097,423 1,103,640,599,422 291,478,145,493 - - - - - - 1,089,907,145,212 261,011,441,493 13,733,454,210 30,466,704,000 53,590,026,880 109,967,048,070 - - 29,335,677,770 23,886,797,770 - - - 60,000,000,000 24,254,349,110 26,080,250,300 73,782,141,471 87,508,451,041 30,422,758,839 117,931,209,880 104,204,900,310 30,422,758,839 Strategy Approach Challenges Performances

Performances_ 90 Positive & Negative Information GOOD NEWS NOT SO GOOD NEWS 12 11 10 7 8 9 6 5 4 3 2 1 2009

91 Global Compact (ILO) Rio UN Global Compact 4 1 2 3 4 5 6 7 8 9 10 K-waterUN Global Compact 10 K-water CEO Strategy Approach Challenges Performances

Performances_ 92 GRI Index K-water Global Compact 1.1 CEO 2-3, 8-9 1.2 6-7, 28-29 2.1 2.2 12-13 2.3 10 2.4 2.5 2.6 20 2.7 24-25 2.8 2.9 2.10 3.1 2008 2009 3.2 2008 8 3.3 3.4 3.5 3.6 3.7 3.8 4 100 3.9 100 3.10 3.11 3.12 GRI Content Index 92-94 3.13 96-97 4.1 20 4.2 20 4.3 20 4.4 20 4.5 20 4.6 20 4.7 20 4.8 4.9 20 4.10 20 4.11 20-29 4.12 UN Global Compact 4.13 4.14 24-27 4.15 24-27 4.16 24-27 4.17 24-27

93 K-water Global Compact 12-13 EC1 68 EC2 CDM 68 EC3 68 EC4 68 EC5 68 EC6 68 EC7 68 EC8 69 EC9 69 10 EN1 69 EN2 7 72 EN3 1 LPG 71 EN4 1 71 EN5 8 70 EN6 9 70 EN7 PC 5 8 70 EN8 95 EN9 8 70 EN10 8 95 EN11 8 70 EN12 8 70 EN13 8 70 EN14 8 70 EN15 IUCN Red List 8 70 EN16 71 EN17 9 71 EN18 CDM 71 EN19 71 EN20 NOx, SOx 71 EN21 71 EN22 72 EN23 72 EN24 72 EN25 8 71 EN26 8 73 EN27 7 - N/A EN28 8 73 EN29 73 EN30 73 Strategy Approach Challenges Performances

Performances_ 94 GRI Index K-water Global Compact 11 LA1 73 LA2 74 LA3 74 LA4 3 74 LA5 74 LA6 3 74 LA7 75 (EAP) LA8 75 LA9 3 74 LA10 75 LA11 75 LA12 6 75 LA13 6 75 LA14 6 76 HR1 2 76 HR2 2 76 HR3 2 76 HR4 1 76 HR5 1 76 HR6 5 76 HR7 4 76 HR8 1 76 HR9 2 76 SO1 77 SO2 10 77 SO3 10 77 SO4 10 77 SO5 78 SO6 K-water 78 N/A SO7 10 78 SO8 78 PR1 53 PR2 78 PR3 78 PR4 78 PR5 78 PR6 78 PR7 78 PR8 78 PR9 78

95 K-water KPI(Key Performance Indicator) GRI 2006 2007 2008 2009 EC01 1,721,105 1,812,905 2,044,533 2,005,384 2.8 4,706 4,757 4,847 4,867 2.8 2,972 3,064 3,094 3,147 2.8 47.93 47.93 47.93 47.93 2.8 286.60 292.50 292.50 292.50 2.8 99.52 99.70 99.80 99.80 EC01 52,481 51,717 57,844 78,288 EC01 39,111 26,104 24,285 12,643 EC01 16.87 11.95 9.06 6.46 EC01 83,913 68,929 52,533 23,581 2.8 88 95 119 131 2.8 1,543 1,707 1,714 1,743 PR05 87.0 93.5 92.6 93.7 LA01 4,064 4,249 4,025 4,031 HR04 357 376 385 393 46.75(40) 46.75(40) 46.75(40) 46(40) LA01 73 133 88 83 LA02 66 77 88 153 LA10 11,513 13,906 11,666 12,011 HR05 12 13 10 22 LA07 7 14 13 14 LA07 0.18 0.32 0.17 0.30 LA07 122 127 274 247 LA07 3.2 3.1 6.6 5.9 EC09 467 520 532 556 EC09 475 540 543 596 EN16 388,216 470,652 472,386 485,877 EN03 196,227 225,901 226,757 233,134 EN03 0.3167 0.3150 0.3182 0.3176 EN08 2,985,975 3,073,425 3,111,885 3,153,449 EN06 2,183 2,159 1,615 1,453 EN22 100,174 97,458 84,679 90,717 EN22 89.2 100 100 100 EN10 9,423 8,079 8,065 8,056 EN14 1,982 1,548 1,298 1,035 EN21 3.0 2.8 2.3 2.0 EN21 5.5 5.3 4.4 4.3 EN21 4.4 4.8 3.9 3.8 EN21 2.2 1.9 2.1 2.2 EN21 7.0 6.9 5.9 7.2 3.2 2.7 2.9 3.5 EN21 11.3 12.5 15.5 19.5 10,059 10,912 29,786 44,490 5.8 5.2 4.9 6.2 EN30 728 653 415 428 EN30 8.9 10.0 6.0 5.0 EN30 1,215 1,210 1,380 1,207 EN30 11.0 11.0 12.0 10 4.15 1 1 1 1 4.11 2 1 2 4 4.11 10 6 3 7 Strategy Approach Challenges Performances

Performances_ 96 K-water2010

97 Strategy Approach Challenges Performances

Performances_ 98

99 Strategy Approach Challenges Performances

Performances_ 100 G3 GRI G3 (GRI Application Levels Table) C C+ B B+ A A+ G3 1.1, 2.1-2.10, 3.1-3.8, 3.10-3.12, 4.1-4.4, 4.14-4.15 C 1.2, 3.9, 3.13, 4.5-4.13, 4.16-4.17 B G3 G3 10 20 1 G3 a) b)

101 RO : Reverse Osmosis LCA : Life Cycle Assessment BSCBalanced Scorecard, CDMClean Development Mechanism, CODChemical Oxygen Demand, CRM(Customer Relation Management) CS(customer Satisfaction) EPE(Environment Performance Evaluation) ERM(Enterprise Risk Management) GRI(Global Reporting Initiative) ISO 14001 ISO 24500 ISO 26000 JOA(Join, Open, Advance) K-sigma(K-water/Knowledge Sigma) MTV(Multi-Techno Valley) NTU(Nephelometric Turbidity Unit) QPI(Quality Performance Index) RPA(Renewable Portfolio Agreement) RT(Ton of Refrigeration) SS(Suspended Solid, SQI(Service Quality Index, TOE(Ton of Oil Equivalent) UNFCCC(United Nations Framework Convention on Climate Change) Strategy Approach Challenges Performances

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